1. 2016
Office of the Attorney
General (OAG)
TRANSPORTATIONEMPLOYEESURVEYCONDUCTED BY
RIDEFINDERS
REPORT BY TYLER WALTER | RIDEFINDERS | SEPTEMBER 2016

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TABLE OF CONTENTS
Introduction...................................................................................................................................... 2
Summary of the Office of the Attorney General.................................................................................. 2
Summary of the study....................................................................................................................... 2
Home ZIP Code............................................................................................................................. 2
Work Hours....................................................................................................................................3
Work Transportation ..................................................................................................................... 4
Additional Comments ........................................................................................................................7

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INTRODUCTION
FromAugust19toSeptember 19,2016,RideFindersheld an online surveyto identify the commuting
trends foremployees employed by the Officeofthe Attorney General (OAG).Duringthistime span,a
total of 63respondents answeredquestions abouttheir commutingprofile, and their potential interest
in ridesharing.
The surveywas conductedtosee what the existing travel trends are for OAGemployees and their
willingness and interest in carpooling/vanpooling.
SUMMARY OF THE OFFICE OF THE ATTORNEY GENERAL
The Officeofthe AttorneyGeneral is the cabinet that supportsthe AttorneyGeneral ofVirginia. The
position is an public officeposition that residents in the Commonwealth ofVirginia elect every four
years. The OAGprovides legal advice to the Commonwealth,and wasestablished in 1918.
SUMMARY OF THE STUDY
The study asked respondentswhere they lived, worked,and how they commuted to work.The survey
then asked respondents whetherthey wouldconsider ridesharing and underwhat circumstanceswould
they consider the option.
HOME ZIP CODE
Sixty-one ofthe 63 individuals answered this question. Seventeen individuals provideda ZIP code
where they were the sole respondent ofthat zip code.Forty-fourindividuals lived in a ZIP codethat was
shared with anotherrespondent. The most commonZIP codewas23060 (GlenAllen),whichcontains
five respondents.
ZIP Code City Res. Percentage
23060 Glen Allen, VA 5 8.19%
23229 Tuckahoe,VA 3 4.91%
23225 Richmond,VA (Oxford,GravelHill, Stratford) 3 4.91%
23059 Wyndham, VA 3 4.91%
23112 Brandermill, VA 3 4.91%
23227 Richmond,VA (Northside) 3 4.91%
Tied 12 ZIP Codes 2 N/A
Overall, mostof the OAGemployees live in the Greater RichmondRegion. Respondentsare evenly
distributed acrossthe cityof Richmondandits surroundingsuburbs.ThesuburbsofShort Pump,Glen
Allen, Midlothian, Mechanicsville and Brandermill had the largest respondent clusters,providing
potential carpoolopportunities to originate in these localities. Additionally, there wasa large clusterof
respondentswholive in the city of Richmondnear the Gravel Hill, OxfordandStratford Hills

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neighborhoods,also offeringpotential carpoolsolutions. A detailed map ofZIP codelocations forall
respondentsis shownbelow in the two maps.
Figures 1& 2: (Left)Zip codelocation ofOAGworkers across theCentral VirginiaRegion. Most employees commute fromthe City of
Richmond and its surrounding suburbs,with a few outliers in Northern Virginia,Williamsburg and Southside Virginia. (Right) Zip code
locations of OAGworkers in theGreater Richmond Region. Employeesaredispersedevenly acrossRichmond and its suburbs.
WORK HOURS
Most individuals arrive to workduringthe 8:00 a.m. hourand leave either duringthe 4:00 p.m.or5:00
p.m. time windows.
0
5
10
15
20
25
30
35
40
45
6A 7A 8A 9A 10A 11A 12P 1P 2P 3P 4P 5P 6P 7P 8P
Arrival and Departure Hours fromVA Lottery
Arrival Departure

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WORK TRANSPORTATION
The following sectionoutlines how Virginia Lottery employees travel to work,wouldthey consider
ridesharing or transit to work,and whatfactorswouldaffect their travel decisions.
How do youcurrently get to work?
Most employees whoworkforthe OAGdrive alone to work.Ofthe 61 responses,41 responses, or
roughlytwo-thirds ofall commutersdrive alone to work.Thirteen OAGrespondents take a bus or
express busto work,whichaccountsforabout20 percentof all responses.The remaining seven
responses either carpool orvanpool to work.
The Emergency Ride Home (ERH) Programisa FREE programprovided by RideFinders.It affords a
safety net for commuterswhorideshare to work. If you must unexpectedly worklate,become ill,
or have an emergency,ERHwillget youhome or to your vehicle.Ifyou were offeredan ERH
Benefit,howlikely wouldyou be tocarpoolor vanpool?
Nearly twothirds of all responsesindicated that they were likely to carpoolor vanpool knowingofthe
Emergency Ride Home program.Thirty-five (35) of the respondentssaid they wouldeither be “likely” or
“somewhat”likely to carpoolor vanpoolknowingof ERH.Fifteen individuals, or aboutone quarter,
were neutral, and the remaining seven individuals said they were not likely to carpool even withthe
ERH service.
Below is a breakdownof more specific responses:
Answer Choices Responses Percentage
Very Likely 17 28.33%
Somewhat Likely 18 30.00%
Neutral 15 25.00%
Somewhat Unlikely 1 1.67%
69%
20%
5%
6%
OAG Employees Commute to
Work
Drive alone Bus Vanpool Carpool

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Very Unlikely 6 10.00%
Other 4 6.67%
TOTAL 60 100%
What are your primary reasonsfor decidingnot to carpool,vanpool or ride the bus to get to work?
This question wasanswered by 45of the respondentsand skipped by 16.Ofthe 45 respondents,27
respondents, or 60%,cited their concernwith the flexibility of traveling by transit or ridesharing to work.
The next concernthatemployees had was the pickupand drop-offlocationsofthe bus, carpooland
vanpoolservices, believing it wouldbe outof the wayfrom their residence. Approximately nine
respondentsor 20%orall respondents selected this item. The third concernindividualshad was not
knowingthe other riders, in whichfourrespondentsselected this answer.Three individuals felt that
taking a carpool orvanpool to workwouldincrease their commutetime. Twofelt it may be unsafe.
Below is a breakdownof more specific responses:
Answer Choices Responses Percentage
Inability toarrive/leave at any time 27 60.00%
Don’t knowother riders 4 8.89%
Increasedcommute time 3 6.67%
Pick-uplocationsofbus, vanpool or carpool 9 20.00%
Safety concerns 2 4.44%
TOTAL 45 100%
0
5
10
15
20
25
30
Flexibility Commute Time Locations Safety Don't Know
Riders
Primary reasons for not carpooling,
vanpooling or taking the bus to work
Responses

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How far would you be willingto travel fromyour home to meet acarpool,vanpool or to ride the
bus?
All respondentsanswered this question. Anoverwhelmingamount ofindividuals selected that wouldbe
willing todrive fourorfewer miles to catcha carpool,vanpoolor express bus.Thirty-one individuals, or
about52% ofthose surveyed, said they were willing todrive fourorfewer miles to catcha carpoolor
vanpool.This numberwas more thanall the otherresponses combined.Ten individuals each selected
that they had no interest in carpooling orthat they were willing to drive upto eight miles to catcha
carpool,vanpool orbus. Fiveindividuals indicated they wouldbe willing to drive more than eight miles
to catcha carpoolor vanpool,while sixsaid as long as it was convenientforthem, that distance would
not matter.
Please rankthe followingas motivatingfactorsthat wouldhelp youswitchto an alternative
commute mode:
All respondentsanswered the question. A majority ofthose surveyed cited as the emergency ride home
(ERH) programas the largest motivator to switchto analternative commute.A total 41 respondents
selected the ERHas a primary motivating factor.Twenty-six respondentssaid that free assistance with
coordinatinga alternative commuteas a main motivating factor.No respondentsselected monthly
incentives or preferential parking.The remaining 17 surveysstated variousreasons under “other”.
Those whoselected othersaid that nothaving to drive wouldbe a motivating factor,others said they
were notinterested in carpooling orvanpooling, andothers said that they already take transit towork
whichis easier forthem than switchingtoa different mode.
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35
40
1-4 miles 4-8 miles 8+ miles Doesn't matter No interest
How far would you be willing to drive to
catch a carpool, vanpool or bus?

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ADDITIONAL COMMENTS
Twelve individuals left furthercomments at the end of the survey.Abouthalf ofthe responses stated
how they cannotfind any carpoolsor vanpoolsnear where they live. Oneresponse recommended
seeing if teleworking canbecome an option.Two individuals stressed that there is a need for flexibility
and requestif there couldbe more than fourERHoptions per year. Other responseswere more aimed
at the cleanliness ofGRTC busesand compliments over the RF service provided.
0
5
10
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20
25
30
35
40
45
ERH Incentives Parking Assistance Other
Motivating factors to switch to an
alternative commute mode