Advanced Facility Workforce Service Assurance Systems

1. Service Assurance Solutions

2. What are “Service Assurance Solutions”? Service Assurance Solutions provide Property Owners, Facility Managers and Service Providers, insight to field level activity and validated proof that an activity or task was completed as scheduled. Service Assurance Solutions are a performance management framework that link electronic data with service provider performance management scorecards. Service Assurance Solutions provide property owners, managers and service providers, a powerful tool for data analysis, to support workforce management strategies for future cost savings opportunities.

3. How is this accomplished? Utilizing the very latest patented cellular basedhandheld barcode scanning technology, real-time electronic data of workforce activity is delivered directly to your desktop via a secure web-based user interface. Service provider employees or technicians simply scan in to a location, scan the tasks assigned (start/stop/conditions found/ratings etc.) Real-time data is transmitted via a cellular network to a secure server farm and routed to your secure account database. Data can then be viewed, reported, downloaded for analysis etc. Alerting function also provides for electronic notification when tasks have not been completed as scheduled.

4. Why do I need this? Real-time Workforce Activity Monitoring Risk Mitigation Performance Management Accuracy of Information Proof of Service Reduced Paperwork Improved Efficiency

5. What are the benefits? Service Know what services were completed and which ones were missed. Assurance Know what your people/service providers are doing and where they are. Performance Monitor the performance of your workforce/service providers. Analysis Bulletproof database for trending and Risk Mitigation . Management Use your data to evaluate performance and make informed business decisions based on real data.

6. How much does it cost? Due to the unique nature of the systems, costs are as low as $2.00/day/unit. There is no capital outlay requirement, as the systems are leased over 1, 2 or 3 year terms. There is no software to buy. Initial set-up costs are minimal (as low as $695 per client + system activation fees of $39.95/device). Custom software development is available to integrate into enterprise applications.

7. Who is using this technology? Commercial/retail property owners, managers, facility managers Security Companies Janitorial Service Companies Property Maintenance Companies Airports Mechanical Service Companies

8. OK… I’m convinced, what’s the next step? Contact The Thomas Consulting Group at 905-220-7747 or via thomas.toupitch@thomasconsultinggroup.ca Arrange for a complimentary Opportunity Analysis