2. CONTACT P.O BOX 9805-00200, CITY SQUARE NAIROBI.KENYA www.toplinksolutions.com 1/22/2009 TOP LINK STRATEGIES LIMITED DICKSON TIBENKANA MANAGING DIRECTOR +254 721 865 613
3. TOP LINK STRATEGIES LIMITED COMPANY PROFILE OUR VISION To be the leading and preferred service provider of business outsourcing solutions OUR MISSION To be a dynamic company committed to exceeding customer expectations and increasing our market share through the provision of high quality services.
4. OUR CORE VALUES Getting it right the first time and consistently pursuing excellence Employees safety come first Being ethical and acting with respect, integrity and fairness and care in our dealings with all our partners Pride in what we do and continuously pursuing maximum productivity in a safe environment Freedom with responsibility and accountability in all we do LEGAL STATUS Top link strategies limited is a duly registered company under the Kenyan laws.
5. PRINCIPAL ACTIVITIES Top link core business is to offer business process outsourcing and has been operational since 2006. The activities include: Transcription services Online telemarketing Call centre services Email support, Data entry
6. REGISTERED OFFICE: DRS HOUSE ,3rd Floor Lusaka Rd, Off Uhuru Highway P.O Box 9805-00200,City Square Nairobi.Kenya . Telephone: +254-20- 0202301690 Cell: +254 721 865 613 ( MD) www.toplinksolutions.com
7. CAPACITY Computers: 150 networked, Ram 1gb, Hdd 80Gb, 3ghz Processor, Tft 15’’Monitor Software: Windows XP Service Pack 2, Linux, Lexicon Connectivity: Vsat , 1GB broad band Working area: 4,500 square ft. Telephone network: 15 dedicated agent lines
8. STRENGTHS Qualified personnel Space resources High speed internet connectivity which is VSAT based Qualified and experienced management Product and service diversification Volume and Technical flexibility Market and service leadership in outsourcing International orientation to market
