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Success, failure and making
content work in the long term
By Tom Elgar – CEO, Passle
The Content Marketing Show
Friday 8th November, 2013
Success
My brother Adam set up a
conference company called
Streaming Media in the late
nineties and asked me to code the
website. Doesn’t look like much
now. But the clever bit was…
My brother Adam set up a
conference company called
Streaming Media in the late
nineties and asked me to code the
website. Doesn’t look like much
now. But the clever bit was…
My brother Adam set up a
conference company called
Streaming Media in the late
nineties and asked me to code the
website. Doesn’t look like much
now. But the clever bit was…
So instead of:
1. Buying a mailing list
2. Printing flyers
3. Sending them
4. Hoping for the best

San Francisco, 2000
So instead of:
1. Buying a mailing list
2. Printing flyers
3. Sending them
4. Hoping for the best

San Francisco, 2000

Streamingmedia Inc. created a community.
We spoke to THE RIGHT 25,000 people each day.

The competition spoke to THE WRONG 100,000
PEOPLE twice a year.
Nowadays it’s called ‘Content Marketing’.
We just thought it was very clever indeed.
Nowadays it’s called ‘Content Marketing’.
We just thought it was very clever indeed.
Either way, Streamingmedia won.
Nowadays it’s called ‘Content Marketing’.
We just thought it was very clever indeed.
Either way, Streamingmedia won.

Streamingmedia Inc. sold to Penton
Media for $100m in late 2000.
Failure
Then we set up Serverside Group,
which puts pictures on payment cards
I thought it would be great for small business
logos, but actually it was mostly dogs and kids
But there are lots of dogs and lots of kids,
and we started to do lots and lots of cards
But there are lots of dogs and lots of kids,
and we started to do lots and lots of cards
And we signed up lots
and lots of the world’s
leading banks.
We wanted to make Serverside
the content hub for our niche
We wanted to make Serverside
the content hub for our niche

We had a great topic and very
clever people across all functions.
Everything was set up perfectly
We wanted to make Serverside
the content hub for our niche

We had a great topic and very
clever people across all functions.
Everything was set up perfectly

But writing content was always the second priority
for the senior management and sales guys.
We had loads of great stories to tell, but lacked
the the time and writing ability to bring them to
life
We tried to outsource our content
writing, but the agency didn’t really
understand our weird little niche.
So the content was BORING.
We tried to outsource our content
writing, but the agency didn’t really
understand our weird little niche.
So the content was BORING.

One day we walked our
little blog out in to the
snow… And shot it.
We tried to outsource our content
writing, but the agency didn’t really
understand our weird little niche.
So the content was BORING.

One day we walked our
little blog out in to the
snow… And shot it.
Passle Research Shows:

There is Lots of
Failure
We went to 525 websites and found …

80%

of Businesses do not
have a blog
We went to 525 websites and found …

35%

of Businesses with a blog
have a ‘dead blog’*
* Less than 4 posts in the last year
We went to 525 websites and found …

only

1 in 8

businesses have
an updated blog
This was confirmed with an online survey of 401 B2B Marketers …

13%
said that they keep a
company blog (1 in 7.7)
This was confirmed with an online survey of 401 B2B Marketers …

and only

1 in 5

said they use
social media
Another piece of research of 200 B2B Marketers found that:

just

18%

say they have even heard the
phrase “content marketing”
So there are 2 issues:
1. For the SMEs – no time, skill or help to
create a meaningful blog presence
2. For the Agencies – cannot get the
expertise from the client onto paper
But … our research also told us:

70%
of businesses understand
the value of a blog
That’s why we built Passle
That’s why we built Passle

So the other 7 in 8 businesses can
also keep an updated blog presence
And so agencies can …

… create exceptional content by
getting ideas, news and
opinions from the heart of their
client’s business
Here’s how …
1

Invite all the key people at your client’s business
2

Everyone adds the Chrome Extension/bookmarklet
button to their browser
3

Any time they come across interesting news, they
highlight the key part, hit the button and add in
their thoughts
4

All of these content ideas land on your dashboard
where everyone can comment, debate and
discuss them
5

Create informed, interesting content and stories
using this constant flow of ideas from within your
client’s business
6

Once you have got your client their coverage, use
the button to capture and display it all in one
place
7

Passle even pulls in all the Twitter chat on each
piece of coverage
Conclusions (for B2B)
1

If your primary business is content, data,
knowledge etc… then having Content at the
core of your marketing strategy also makes
great sense.

2

For everyone else, use content to enhance your
site - to attract the Search Engines, to prove
competence and make sales. But it is a
supplement not primary marketing activity.
Thanks

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Passle presentation for content marketing show

  • 1. Success, failure and making content work in the long term By Tom Elgar – CEO, Passle The Content Marketing Show Friday 8th November, 2013
  • 3. My brother Adam set up a conference company called Streaming Media in the late nineties and asked me to code the website. Doesn’t look like much now. But the clever bit was…
  • 4. My brother Adam set up a conference company called Streaming Media in the late nineties and asked me to code the website. Doesn’t look like much now. But the clever bit was…
  • 5. My brother Adam set up a conference company called Streaming Media in the late nineties and asked me to code the website. Doesn’t look like much now. But the clever bit was…
  • 6. So instead of: 1. Buying a mailing list 2. Printing flyers 3. Sending them 4. Hoping for the best San Francisco, 2000
  • 7. So instead of: 1. Buying a mailing list 2. Printing flyers 3. Sending them 4. Hoping for the best San Francisco, 2000 Streamingmedia Inc. created a community. We spoke to THE RIGHT 25,000 people each day. The competition spoke to THE WRONG 100,000 PEOPLE twice a year.
  • 8. Nowadays it’s called ‘Content Marketing’. We just thought it was very clever indeed.
  • 9. Nowadays it’s called ‘Content Marketing’. We just thought it was very clever indeed. Either way, Streamingmedia won.
  • 10. Nowadays it’s called ‘Content Marketing’. We just thought it was very clever indeed. Either way, Streamingmedia won. Streamingmedia Inc. sold to Penton Media for $100m in late 2000.
  • 12. Then we set up Serverside Group, which puts pictures on payment cards
  • 13. I thought it would be great for small business logos, but actually it was mostly dogs and kids
  • 14.
  • 15. But there are lots of dogs and lots of kids, and we started to do lots and lots of cards
  • 16. But there are lots of dogs and lots of kids, and we started to do lots and lots of cards
  • 17.
  • 18. And we signed up lots and lots of the world’s leading banks.
  • 19. We wanted to make Serverside the content hub for our niche
  • 20. We wanted to make Serverside the content hub for our niche We had a great topic and very clever people across all functions. Everything was set up perfectly
  • 21. We wanted to make Serverside the content hub for our niche We had a great topic and very clever people across all functions. Everything was set up perfectly But writing content was always the second priority for the senior management and sales guys.
  • 22. We had loads of great stories to tell, but lacked the the time and writing ability to bring them to life
  • 23. We tried to outsource our content writing, but the agency didn’t really understand our weird little niche. So the content was BORING.
  • 24. We tried to outsource our content writing, but the agency didn’t really understand our weird little niche. So the content was BORING. One day we walked our little blog out in to the snow… And shot it.
  • 25. We tried to outsource our content writing, but the agency didn’t really understand our weird little niche. So the content was BORING. One day we walked our little blog out in to the snow… And shot it.
  • 26. Passle Research Shows: There is Lots of Failure
  • 27. We went to 525 websites and found … 80% of Businesses do not have a blog
  • 28. We went to 525 websites and found … 35% of Businesses with a blog have a ‘dead blog’* * Less than 4 posts in the last year
  • 29. We went to 525 websites and found … only 1 in 8 businesses have an updated blog
  • 30. This was confirmed with an online survey of 401 B2B Marketers … 13% said that they keep a company blog (1 in 7.7)
  • 31. This was confirmed with an online survey of 401 B2B Marketers … and only 1 in 5 said they use social media
  • 32. Another piece of research of 200 B2B Marketers found that: just 18% say they have even heard the phrase “content marketing”
  • 33. So there are 2 issues: 1. For the SMEs – no time, skill or help to create a meaningful blog presence 2. For the Agencies – cannot get the expertise from the client onto paper
  • 34. But … our research also told us: 70% of businesses understand the value of a blog
  • 35.
  • 36. That’s why we built Passle
  • 37. That’s why we built Passle So the other 7 in 8 businesses can also keep an updated blog presence
  • 38. And so agencies can … … create exceptional content by getting ideas, news and opinions from the heart of their client’s business
  • 39. Here’s how … 1 Invite all the key people at your client’s business
  • 40. 2 Everyone adds the Chrome Extension/bookmarklet button to their browser
  • 41. 3 Any time they come across interesting news, they highlight the key part, hit the button and add in their thoughts
  • 42. 4 All of these content ideas land on your dashboard where everyone can comment, debate and discuss them
  • 43. 5 Create informed, interesting content and stories using this constant flow of ideas from within your client’s business
  • 44. 6 Once you have got your client their coverage, use the button to capture and display it all in one place
  • 45. 7 Passle even pulls in all the Twitter chat on each piece of coverage
  • 46. Conclusions (for B2B) 1 If your primary business is content, data, knowledge etc… then having Content at the core of your marketing strategy also makes great sense. 2 For everyone else, use content to enhance your site - to attract the Search Engines, to prove competence and make sales. But it is a supplement not primary marketing activity.