1. Tom Crouch
67 Langarth Street East London, ON N6C 1Y9 Home: (519) 432-4592 tomecrouch@gmail.com
PROFESSIONAL PROFILE
Objective: To promote and participate in not-for-profit community development services
and projects where collaboration and effective group facilitation meets the needs of the
participants and contributes to the cooperative achievement of the service mission.
 20 years of facilitation design and attainment in multi-cultural service environments
 High level of motivational and interpersonal skills; trained inCommon Assessment Process
 Ability to engage a wide range of temperaments using appropriate presentation strategies
 Empathetic problem solver who thrives in situations requiring creativity and guidance
 Extensive experience utilizing a variety of databases, including Web Tracker and CaMS
 Membership and long-term contributions to OACDP, LLSC, LCAE, and ESCLM
 Comprehensive knowledge of community resources and referral procedures
RELEVANT EMPLOYMENT HISTORY
Program and Special Projects Manager 2005 - 2012
LONDON EMPLOYMENT HELP CENTRE, LONDON ONTARIO
Demonstrated and consistent achievement in engaging, directing, and motivating staff and
participants, effective management of daily operations and the maintenance of
environmental continuity, frequent collaborative work with staff on curriculum development,
counselling of staff and participants in career and personal advancement, workshop
curriculum development, coordination of training, facilitation of various employment
assistance and group development workshops, accountable for ensuring attainment of
projected service delivery outcomes based on established action plans and timelines,
ongoing improvement and continuance of positive working relationships with community
partners, as well as referral agencies and funding sources, and the accurate preparation of
monthly and annual activity reports for the Executive Director and funding sources.
Program Coordinator/Workshop Facilitator/Counsellor 1991-2005
NOKEE KWE OCCUPATIONAL SKILL DEVELOPMENT INC., LONDON, ONTARIO
Responsible for one-to-one counselling and weekly facilitation of a wide variety of
employment assistance and career development workshops, including initial participant
orientation, Resume and Cover Letters, Networking, Job/Information Interviewing, the
appropriate use of Vocational Diagnostic results, and Prior Learning Assessment.
Broadcast Instructor/Program Coordinator 1985-1990
PROGRAM IN JOURNALISM FOR NATIVE PEOPLE, THE UNIVERSITY OF WESTERN ONTARIO, LONDON, ONTARIO

2. PROFESSIONAL CERTIFICATIONS
Myers-Briggs Type Indicator Qualifying Program 2004
CAREER/LIFESKILLS RESOURCES INC., TORONTO, ON
Personality Dimensions Trainer Level One 2003
CAREER/LIFESKILLS RESOURCES INC., TORONTO, ON
Assessment Component of Employment Counselling, Mastery 2002
HUMAN RESOURCES AND SKILLS DEVELOPMENT CANADA, LONDON, ON
True Colors Trainer Level One 2000
TRUE COLORS COMMUNICATION COMPANIES INTERNATIONAL
Common Assessment Training, One-to-One and Group 2000
HUMAN RESOURCES AND SKILLS DEVELOPMENT CANADA, LONDON, ON
Managing Multiple Projects, Objectives and Deadlines 1995
SKILLPATH SEMINARS INC.
EDUCATION & ACADEMIC QUALIFICATIONS
Bachelor of Education 1991
ALTHOUSE COLLEGE, THE UNIVERSITY OF WESTERN ONTARIO, LONDON, ON
Masters Degree in Journalism 1986
THE UNIVERSITY OF WESTERN ONTARIO, LONDON, ON
Bachelor of Arts, History, (Honours) 1983
BROCK UNIVERSITY, ST. CATHARINES, ON
PROFESSIONAL ASSOCIATIONS
Employment Sector Council of London/Middlesex 1996 - 2012
ACTIVE MEMBER FOR 15 YEARS, CURRENTLY A MEMBER OF THE STEERING COMMITTEE
Literacy Link South Central 2005 - 2012
BOARD MEMBER, CURRENT VICE-CHAIR
Community Employment Assistance Services Committee 2003 - 2012
FOUNDING MEMBER
Ontario Alliance of Career Development Practitioners 1999 - 2012
MEMBER IN GOOD STANDING, PREVIOUS CHAIR OF LONDON CHAPTER
Ontario Teachers Certificate 1991- 2012
MEMBER IN GOOD STANDING OF ONTARIO COLLEGE OF TEACHERS, TORONTO, ON