1. Timothy Pettway
302-607-9673 ontop@udel.edu 22 Summerfield Lane, New Castle, DE 19720
SUMMARY:
 Writing test cases and test scenarios for multiple web applications on different web browsers
(IE9/10/11/12, Safari, Fox, and Chrome) and mobile applications (IPhone, IPad, and Android).
 Experience developing a Test Plan for the purpose of testing this program end to end, along with some
exploratory/smoke testing to catch any irregularities before the software product goes into final
production.
 Developed functional specifications including process flow diagrams, reports, and screen layouts.
 Recently rolled of a project that dealt with daily bank transactions and the security measures behind them.
 Manual testing knowledge within the Banking, Credit Card, Capital Markets, Accounting and Insurance.
 Tested major banking and credit card websites.
 Tested a mortgage software regulatory program for a year.
 Wrote Business Requirement Documents and Release Notes for a Web-based Accounting Application.
 Interacted with Internal and External Clients including Developers, Quality Assurance Teams, Business
Analysts, Project Managers, Subject Matter Experts and Executives.
 Managed multiple tasks without jeopardizing quality of the product.
 Good understanding of the uses of HP Testing tools such as Quality Center and Quick Test Professional,
plus hands on experience using SQL Server 2008 and Oracle 11g.
 Utilized Microsoft Team Foundation Server for Test Case Development, and Defect Management
EXPERIENCE:
Product Management and Optimization Nov. 2013 -
UAT Engineer I QVC
Platform: Ecommerce Website, Agile Methodology, Mobile browser, Mobile Apps SQL
Server 2008, Java, WebSphere, ASP.NET, C#, HTML, XML
Description: As apart of the UAT Team, I am responsible for creating test plans, test
scenarios and test cases from business requirement documents and
functional requirement documents (wireframes).
I am heavily involved in testing the QVC Ecommerce website (used by millions of
consumers each day) during the UAT Testing phase on desktops, mobile browsers,
and the mobile application. I make sure that the quality assurance and production
website works properly (i.e product images, customer checkout, video display, etc.)
and all pages are displayed appropriately.
Responsibilities:
 Test and Re-test Defects for .COM (Desktop and Mobile Responsive) and Mobile Apps (Android,
IPhone and IPad)
 Ad-hoc/Smoke Testing
 Log defects in Quality Center (ALM)
 Drafting Test Plans, Test Scenarios and Test Cases
 Verified defects and scheduled fixes with development
 Provide testing time estimates to management for UAT Phase of each project
 Involved heavily in UAT and Regression Testing (Apart of UAT Phase)
 Creating UAT documents to ensure testing covered business needs and passed through Quality
Assurance Team
 Managed defect found in UAT Testing Phase
 Wrote Use Cases (scenarios in which an anticipated end-user would use the software –
advantages/disadvantages/goals/steps)
 Work closely with developers, business analyst and user experience architects to ensure requirements
and functional designs are translated accurately into working technical designs and that test
plans/scripts meet customer expectations.

2. Product Management Nov. 2012 - Nov. 2013
Business Analyst / UAT Tester RR Donnelley
Platform: Accounting Application, Agile Methodology, SQL Server 2008, Java, .Net4.0,
ASP.NET, C#, Silver Light, HTML, XML
Description: Responsible for soliciting requirements from clients, to create business
requirement documents for Development to convert the existing legacy
application into a web based application platform and write use cases for
Quality Assurance Team to properly test all the functionality.
I am responsible for interviewing clients and converting those notes into business
requirement documents for the development team. I also am responsible for writing
use cases/acceptance criteria for the QA team. I support reviewing, reproducing and
delegating tier 3 production issues with the QA and development team. I am heavily
involved in user acceptance testing, utilizing team foundation server to write test
scenarios and test case/test execution
Responsibilities:
 Writing Business requirement documents
 Writing Release note documents (End user guide document)
 Test and Re-test Defects
 Log defects in Microsoft Team Foundation Server
 Verified defects and scheduled fixes with development
 Involved heavily in UAT and Regression Testing
 Creating UAT documents to ensure testing covered business needs and passed through Quality
Assurance Team
 Managed defect found in UAT Testing Phase
 Handled questions and/or concerns from Product Services during UAT
 Wrote Use Cases (scenarios in which an anticipated end-user would use the software –
advantages/disadvantages/goals/steps)
 Work closely with developers and testers to ensure requirements and functional designs are translated
accurately into working technical designs and that test plans/scripts meet customer expectations.
IT/Customer Security Sept. 2012 - Oct. 2012
Manual QA Test Analyst Capital One/ING Direct
Platform: Customer Service / Fraud Security and ING Direct Customer Web Site, Agile
Methodology, Oracle 11g, SQL Server 2008, Java, C#, HTML, XML
Description: Responsible to make sure that user experience was in line with business and
security requirements. Write test cases based off scenarios and
corresponding user stories.
Execute test cases during sprint and regression testing cycles. Tested the system to
make sure that there were no security issues. This included new banking
applications, adding new accounts, money transfer, bill payment, person to person
transfers, Adding External Linked Accounts, etc.
Responsibilities:
 Writing Detail Tests Cases for Consumer Online Banking Website from end to end in HP Quality
Center (Test Plan, Test Lab, Defect Module)
 Sit with Developers to make sure my test cases fit to their expectations
 Write simple queries in Oracle to make to simulate day to day transactions
 Test and Re-test Defects
 Involved heavily in UAT and Regression Testing
 Creating UAT documents to ensure testing covered business needs
 Clean up outdated regression test scripts

3. Software Testing Practices Sept. 2011 – June 2012
Software Test Engineer Promontory/Bank of America/Capgemini
Platform: CaseTracker Mortgage Foreclosure Regulatory System, , SQL Server 2008,
Infragistics, Winform, Sharepoint Design Patterns, .NET4.0, HTML/XML
Description: Developed a Test Plan/User Guide (60 page document with user
requirements, screen shots, matrices, and step by step instructions), test
scenarios, and corresponding test cases bases from BRDs (Business
Requirements Documents), for a web-base/mainframe/client-server
Mortgage Regulatory software program for Promontory and Bank of
America.
Testing the program in a aggressively agile environment. Performed regression and
ad-hoc testing in over 18,000 questions over seven key test, testing the remediation
strategies, interfaced with over 15 separate roles.
Responsibilities:
 Manually Tested from end to end, logged the defects in a excel spreadsheet and uploaded them to
SharePoint folders
 Utilized HP Quality Center to write test cases and execute them.
 Managed the defect log (defect triage team) to send to the developers to be fixed.
 Manage the support team efforts for the Client end-users, specifically for UAT testing before
software went into production.
 Responsible for Data validation using SQL Server 2008 using simple to moderately complex
queries to script (select * from: group by, order by, joins, etc.) from the numerous data tables
from multiple databases
Software Testing Practices June 2011 – Sept. 2011
Quality Assurance Analyst Capgemini
Platform: QTP, HP Quality Center, Manual Test Case Writing
Description: Wrote test cases, scenarios, and logging defects in HP Quality Center for
multiple web applications (Credit Cards: Billing and Payment.)
Tested commerce applications for major banking and credit card vendor
websites for Discover and HSBC.
Responsibilities:
 Used the various testing methodologies (Waterfall, Agile, RUP, and V. Model) as it pertains to the
SDLC (Software Development Life Cycle) to test programs and track defects (if any); once received
from the software developer. I have automated test cases in Quick Test Professional.
 Created Test Plan, Test Scenarios, Test Cases, log defects, and created reports in HP
Quality Center.
Mathematics Tutoring Aug. 2006 – May 2011
Grade School/College Math Tutor Self Volunteer
 Tutoring students in Algebra, Geometry, Trigonometry, and Statistics
 Tutoring college students in Calculus and Differential Equations
 Mentor students about the importance understanding mathematics
TECHNICAL SKILLS:
 Programming Languages: SAS9.2, JMP, Eviews6, Maple, Mat-Lab
 Testing Techniques: HP Quality Center , Automation (QTP), End to End, Regression, Functional,
Boundary Value Analysis, Smoke/Sanity, SIT, UAT, Usability, Integration, Ad-hoc, Boundary, System
Testing Data Driven, Positive and Negative Testing, Path Testing, Unit Testing

4.  Testing Methodology: Agile, Bottom-Up Testing
 Front End Tools: Policy Center, CaseTracker
 Operating Systems: Windows XP/Vista 64 bit
 Databases: SQL Server 2008 (For bank-end database validation)
 Web Technologies: HTML, JavaScript, .Net, C#
Education: University of Delaware, Newark, DE
Associates in Arts University Studies 2006-2008
Bachelors of Science in Economics 2008-2010