267 20230812 ClubServicenow servicenowclub License Subscription

1. 2023-08-11
ServiceNow Club
#267

2. Releases
Quebec
Rome
Madrid
New
York
Orlando
Paris
San
Diego
London
Jan
2018
March
2019
Sep
2019
Mar
ch
202
0
Sep
2020
March
2021
Sep
2021
March
2022
Tokyo
August
2022
Utah
February
2023
Vancouver
Q3
2023
Washington
Q1
2024
Xanadu
Q3
2024
Yokohama
Q1
2025
Zurich
Q3
2025

3. Vancouver release
https://shrturl.app/sbFkb6 devlink.sn/vancouver

6. Learning
• NowLearning
• Developer
• Community
• Udemy
• YouTube
• Linkedin
• Twitter
• HighSpot

7. System Administrator Career Journey

8. Vancouver
• Integration Hub
• Generative AI
• Document Intelligence
• Flow Designer
• Improved email in Workspace
• GenAI in Workspace – case summary
• UI Builder
• Dashboard
• Next Expericence Save filters
• Platform Security
• New data type – Geo Point
• Decision tables
• Priorities for event processing
• Text to Code
• devlink.sn/vancouver

9. Software Types / Tipos de Software
Chao-Kuei

10. Metrics / Métricas
Desktop Licensing
• Number of users or
Device Device
• User
• Named User
Client / User Capacity / Infraastructure User Role
Concurrent Company Metrics Usage
Simultaneous Access
• Concurrent User
• Floating User
Capacity/Datacenter
Licensing
• Size of Machine (cores,
processors, sockets)
• Type of machine
• Typically converted into
points
User Role or Level
• Based on types of
transactions or level of
access
• Commonly used in ERP
solutions.
• Employees
• Transactions
• Revenue
• Locations
Amount of Usage over a
time period
• Usually Pay as you go
• Based on number of
accesses or the size or
speed of disk space

11. Cloud Models / Modelos de nuvem

12. • Networking
• Storage
• Servers
• Virtualization
• O/S
• Middleware
• Runtime

13. Subscription
• Por Usuário / Per User
• Usuário irrestrito / Unrestricted User
• Indicador PA / PA Indicator
• Capacidade / Capacity
• Ilimitada / Unlimited
Pergunte

14. Subscription
Compliance Cost Plan

15. Subscription
https://shorturl.at/pFJRT

16. Subscription

17. Subscription - Role
usage_admin

18. Subscription - Role
1. Navigate to User Administration > Users.
2. Click New. Or Search by
3. Enter User ID: subscription.admin.
4. Enter First Name: subscription. (When new)
5. Enter Last Name: admin. (When new)
6. Save the user record. (When new)
7. From the Roles related list, select Edit.
8. Add usage_admin role.
Update the user record.

19. Subscription - Role

20. Subscription
2
1
3
4

21. Subscription properties

22. Subscription properties
1.Navigate to Subscription Management > Properties.
2.Update the Threshold for color codes property setting. The default threshold is 90%.
3.Click Save.

23. Subscription properties
1.Navigate to Subscription Management > Properties.
2.Update the Threshold for color codes property setting. The default threshold is 90%.
3.Click Save.

24. Subscription Purchased

25. Subscription Allocated

26. Subscription properties
Verde indica
que o uso está
abaixo do
limite definido
aqui.

27. Subscription properties
Vermelho
indica que o
uso é superior
a 100% da
assinatura
adquirida.

28. Subscription
• Custom applications
• A custom application is defined as any non-ServiceNow provided application that you create on the Now Platform.
• Custom tables
• A custom table is defined as any non-ServiceNow provided table that you create on the Now Platform.

29. Best Practices
• Management
• Management
• Management
• Remove inactive
• 03-06 months
• admin

30. THANK YOU