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Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
1
Chapter 3
Environmental Scanning and
Industry Analysis
Read Sections: 3.1, 3.2, 3.5
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
2
Environments
Environmental uncertainty:
The degree of complexity plus
the degree of change existing in
an organization’s external
environment.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
3
Environments
Environmental scanning:
The monitoring, evaluating, and
disseminating of information from the
external and internal environments to key
people within the corporation to avoid
strategic surprise and ensure the long-
term health of the firm.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
4
External Environment
External Environmental Variables:
Societal environment:
General forces that do not
directly touch on the short-run
activities but often influence its
long-run decisions.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
5
External Environment
External Environmental Variables:
Task environment:
Those elements or groups that
directly affect the corporation and,
in turn, are affected by it. The task
environment is the industry within
which that firm operates.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
6
External Environment
External Environmental Variables:
Industry analysis:
An in-depth examination of key
factors within a corporation’s task
environment.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
7
External Environment
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
8
External Environment
Societal environment forces:
• Economic forces
– Regulate the exchange of materials,
money, energy, and information
• Technological forces
– Generate problem-solving inventions
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
9
External Environment
Societal environment forces:
• Political-legal forces
– Allocate power, provide laws and
regulations
• Sociocultural forces
– Regulate values, mores, and customs
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
10
Societal Environment
Important Variables
Economic
GDP trends
Interest rates
Money supply
Inflation rates
Unemployment levels
Wage/price controls
Devaluation/revaluation
Energy availability and
cost
Disposable and
discretionary income
Technological
Total government
spending for R&D
Total industry spending
for R&D
Focus of technological
efforts
Patent protection
New products
New developments in
technology transfer from
lab to marketplace
Productivity
improvements through
automation
Political-Legal
Antitrust regulations
Environmental protection
laws
Tax laws
Special incentives
Foreign trade regulations
Attitudes toward foreign
companies
Laws on hiring and
promotion
Stability of government
Sociocultural
Lifestyle changes
Career expectations
Consumer activism
Rate of family formation
Growth rate of population
Age distribution of
population
Regional shifts in
population
Life expectancies
Birth rates
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
11
External Environment
Sociocultural Trends
• Increasing environmental awareness
• Growth of the seniors market
• Impact of Generation Y boomlet
• Decline of the mass market
• Changing pace and location of life
• Changing household composition
• Increasing diversity of workforce and markets
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
12
External Environment
External Strategic Factors
Factors influencing the choice:
– Personal values of managers
– Functional experience of managers
– Success of current strategies
– Strategic myopia
• Willingness to reject unfamiliar as well as
negative information
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
13
External Environment
Issues Priority Matrix
• Identify likely trends:
– Societal and task environments
• Strategic environmental issues
• Assess probability of trends occurring
– Low to High
• Ascertain likely impact of trends on the
corporation
– Low to High
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
14
Issues Priority Matrix
High
Priority
High
Priority
High
Priority
Medium
Priority
Medium
Priority
Medium
Priority
Probable Impact on Corporation
Low
Priority
Low
Priority
Low
Priority
Low
Medium
High
Probability
of
Occurrence
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
15
External Environment
External Strategic Factors
Defined:
Key environmental trends that are
judged to have both a medium to high
probability of occurrence and a
medium to high probability of impact
on the corporation.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
16
Industry Analysis
Industry
A group of firms producing a similar
product or service, such as soft drinks
or financial services.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
17
Industry Analysis
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
18
Industry Analysis
Porter’s approach:
Assess the six forces --
• Threat of new entrants
• Rivalry among existing firms
• Threat of substitute products
• Bargaining power of buyers
• Bargaining power of suppliers
• Relative power of other stakeholders
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
19
Industry Analysis
Threat of New Entrants --
Barriers to entry:
• Economies of Scale
• Product Differentiation
• Capital Requirements
• Switching Costs
• Access to Distribution Channels
• Cost Disadvantages Independent of Size
• Government Policy
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
20
Industry Analysis
Rivalry Among Existing Firms --
Intense rivalry related to:
• Number of competitors
• Rate of Industry Growth
• Produce or Service Characteristics
• Amount of Fixed Costs
• Capacity
• Height of Exit Barriers
• Diversity of Rivals
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
21
Industry Analysis
Threat of Substitute Products/Services
Substitute Products:
Those products that appear to be
different but can satisfy the same need as
another product. To the extent that
switching costs are low, substitutes can
have a strong effect on an industry.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
22
Industry Analysis
Bargaining Power of Buyers --
Buyer is powerful when:
• Buyer purchases large proportion of seller’s products
• Buyer has the potential to integrate backward
• Alternative suppliers are plentiful
• Changing suppliers costs very little
• Purchased product represents a high percentage of a
buyer’s costs
• Buyer earns low profits
• Purchased product is unimportant to the final quality or
price of a buyer’s products
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
23
Industry Analysis
Bargaining Power of Suppliers --
Supplier is powerful when:
• Supplier industry is dominated by a few companies but
sells to many
• Its product is unique and/or has high switching costs
• Substitutes are not readily available
• Suppliers are able to integrate forward and compete
directly with present customers
• Purchasing industry buys only a small portion of the
supplier’s goods.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
24
Industry Analysis
Industry Evolution
Fragmented Industry –
No firm has large market share and each firm
serves only a small piece of the total market in
competition with others.
Consolidated Industry –
Dominated by a few large firms, each of which
struggles to differentiate its products from the
competition.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
25
Continuum of International Industries
Multidomestic
Industry in which companies tailor
their products to the specific
needs of consumers in a
particular country.
• Retailing
• Insurance
• Banking
Global
Industry in which companies
manufacture and sell the
same products, with only
minor adjustments made for
individual countries around
the world.
Automobiles
• Tires
• Television sets
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
26
Industry Analysis
Global Industries
Industry primarily multidomestic
or primarily global based on:
–Pressure for coordination
– Within the multinationals in that industry
–Pressure for local responsiveness
– Individual country markets
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
27
Industry Analysis
Strategic Groups
Defined:
A set of business units or firms that
pursue similar strategies with
similar resources.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
28
Industry Analysis
Strategic Types
Defined:
Category of firms based on a common
strategic orientation and a combination of
structure, culture, and processes
consistent with that strategy.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
29
Industry Analysis
Strategic Types –
Categorized by one of four general strategic
orientations:
• Defenders
– Companies with a limited product line;
focus on improving efficiency of current
operations
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
30
Industry Analysis
Strategic Types (continued)–
• Prospectors:
–Companies with fairly broad product
lines; focus on product innovation
and market opportunities.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
31
Industry Analysis
Strategic Types (continued)–
• Analyzers:
–Corporations that operate in at least
two different product-market areas –
one stable and one variable.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
32
Industry Analysis
Strategic Types (concluded)–
• Reactors:
–Corporations that lack a consistent
strategy-structure-culture
relationship.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
33
Industry Matrix
Key Success
Factors Weight
Company A
Rating
Company A
Weighted Score
Company B
Rating
Company B
Weighted Score
1 2 3 4 5 6
Total 1.00
Source: T. L. Wheelen and J. D. Hunger, “Industry Matrix.” Copyright © 2001 by Wheelen and Hunger Associates. Reprinted by
permission.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
34
EFAS
Organize external factors into
opportunities and threats
How well a particular company´s
management (rating) is
responding to specific external
factors in light of the perceived
importance (weight) of these
factors to the company
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
35
External Factor Analysis Summary (EFAS)
External
Factors Weight Rating
Weighted
Score Comments
1 2 3 4 5
1.00
Opportunities
Threats
Total Weighted Score
Notes: 1. List opportunities and threats (5–10) in column 1. 2. Weight each factor from 1.0 (Most Important) to 0.0 (Not Important) in Column 2
based on that factor’s probable impact on the company’s strategic position. The total weights must sum to 1.00. 3. Rate each factor from 5 (Outstanding)
to 1 (Poor) in Column 3 based on the company’s response to that factor. 4. Multiply each factor’s weight times its rating to obtain each factor’s
weighted score in Column 4. 5. Use Column 5 (comments) for rationale used for each factor. 6. Add the weighted scores to obtain the total weighted
score for the company in Column 4. This tells how well the company is responding to the strategic factors in its external environment.
Source: T. L. Wheelen and J. D. Hunger, “External Strategic Factors Analysis Summary (EFAS).” Copyright © 1991 by Wheelen and Hunger Associates.
Reprinted by permission.
Prentice Hall, 2004 Chapter 3
Wheelen/Hunger
36
External Factor Analysis Summary (EFAS)
Maytag Example
External Factors Weight Rating
Weighted
Score Comments
1.00
Opportunities
• Economic integration of
European Community
• Demographics favor quality
appliances
• Economic development of Asia
• Opening of Eastern Europe
• Trend to “Super Stores”
Threats
• Increasing government regulations
• Strong U.S. competition
• Whirlpool and Electrolux strong
globally
• New product advances
• Japanese appliance companies
Total Scores
.20
.10
.05
.05
.10
.10
.10
.15
.05
.10
4
5
1
2
2
4
4
3
1
2
.80
.50
.05
.10
.20
.40
.40
.45
.05
.20
Acquisition of
Hoover
Maytag quality
Low Maytag presence
Will take time
Maytag weak in this
channel
Well positioned
Well positioned
Hoover weak globally
Questionable
Only Asian presence is
Australia
3.15
1 2 3 4 5

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3aEnvironmScanning.ppt

  • 1. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 1 Chapter 3 Environmental Scanning and Industry Analysis Read Sections: 3.1, 3.2, 3.5
  • 2. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 2 Environments Environmental uncertainty: The degree of complexity plus the degree of change existing in an organization’s external environment.
  • 3. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 3 Environments Environmental scanning: The monitoring, evaluating, and disseminating of information from the external and internal environments to key people within the corporation to avoid strategic surprise and ensure the long- term health of the firm.
  • 4. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 4 External Environment External Environmental Variables: Societal environment: General forces that do not directly touch on the short-run activities but often influence its long-run decisions.
  • 5. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 5 External Environment External Environmental Variables: Task environment: Those elements or groups that directly affect the corporation and, in turn, are affected by it. The task environment is the industry within which that firm operates.
  • 6. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 6 External Environment External Environmental Variables: Industry analysis: An in-depth examination of key factors within a corporation’s task environment.
  • 7. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 7 External Environment
  • 8. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 8 External Environment Societal environment forces: • Economic forces – Regulate the exchange of materials, money, energy, and information • Technological forces – Generate problem-solving inventions
  • 9. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 9 External Environment Societal environment forces: • Political-legal forces – Allocate power, provide laws and regulations • Sociocultural forces – Regulate values, mores, and customs
  • 10. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 10 Societal Environment Important Variables Economic GDP trends Interest rates Money supply Inflation rates Unemployment levels Wage/price controls Devaluation/revaluation Energy availability and cost Disposable and discretionary income Technological Total government spending for R&D Total industry spending for R&D Focus of technological efforts Patent protection New products New developments in technology transfer from lab to marketplace Productivity improvements through automation Political-Legal Antitrust regulations Environmental protection laws Tax laws Special incentives Foreign trade regulations Attitudes toward foreign companies Laws on hiring and promotion Stability of government Sociocultural Lifestyle changes Career expectations Consumer activism Rate of family formation Growth rate of population Age distribution of population Regional shifts in population Life expectancies Birth rates
  • 11. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 11 External Environment Sociocultural Trends • Increasing environmental awareness • Growth of the seniors market • Impact of Generation Y boomlet • Decline of the mass market • Changing pace and location of life • Changing household composition • Increasing diversity of workforce and markets
  • 12. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 12 External Environment External Strategic Factors Factors influencing the choice: – Personal values of managers – Functional experience of managers – Success of current strategies – Strategic myopia • Willingness to reject unfamiliar as well as negative information
  • 13. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 13 External Environment Issues Priority Matrix • Identify likely trends: – Societal and task environments • Strategic environmental issues • Assess probability of trends occurring – Low to High • Ascertain likely impact of trends on the corporation – Low to High
  • 14. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 14 Issues Priority Matrix High Priority High Priority High Priority Medium Priority Medium Priority Medium Priority Probable Impact on Corporation Low Priority Low Priority Low Priority Low Medium High Probability of Occurrence
  • 15. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 15 External Environment External Strategic Factors Defined: Key environmental trends that are judged to have both a medium to high probability of occurrence and a medium to high probability of impact on the corporation.
  • 16. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 16 Industry Analysis Industry A group of firms producing a similar product or service, such as soft drinks or financial services.
  • 17. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 17 Industry Analysis
  • 18. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 18 Industry Analysis Porter’s approach: Assess the six forces -- • Threat of new entrants • Rivalry among existing firms • Threat of substitute products • Bargaining power of buyers • Bargaining power of suppliers • Relative power of other stakeholders
  • 19. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 19 Industry Analysis Threat of New Entrants -- Barriers to entry: • Economies of Scale • Product Differentiation • Capital Requirements • Switching Costs • Access to Distribution Channels • Cost Disadvantages Independent of Size • Government Policy
  • 20. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 20 Industry Analysis Rivalry Among Existing Firms -- Intense rivalry related to: • Number of competitors • Rate of Industry Growth • Produce or Service Characteristics • Amount of Fixed Costs • Capacity • Height of Exit Barriers • Diversity of Rivals
  • 21. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 21 Industry Analysis Threat of Substitute Products/Services Substitute Products: Those products that appear to be different but can satisfy the same need as another product. To the extent that switching costs are low, substitutes can have a strong effect on an industry.
  • 22. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 22 Industry Analysis Bargaining Power of Buyers -- Buyer is powerful when: • Buyer purchases large proportion of seller’s products • Buyer has the potential to integrate backward • Alternative suppliers are plentiful • Changing suppliers costs very little • Purchased product represents a high percentage of a buyer’s costs • Buyer earns low profits • Purchased product is unimportant to the final quality or price of a buyer’s products
  • 23. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 23 Industry Analysis Bargaining Power of Suppliers -- Supplier is powerful when: • Supplier industry is dominated by a few companies but sells to many • Its product is unique and/or has high switching costs • Substitutes are not readily available • Suppliers are able to integrate forward and compete directly with present customers • Purchasing industry buys only a small portion of the supplier’s goods.
  • 24. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 24 Industry Analysis Industry Evolution Fragmented Industry – No firm has large market share and each firm serves only a small piece of the total market in competition with others. Consolidated Industry – Dominated by a few large firms, each of which struggles to differentiate its products from the competition.
  • 25. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 25 Continuum of International Industries Multidomestic Industry in which companies tailor their products to the specific needs of consumers in a particular country. • Retailing • Insurance • Banking Global Industry in which companies manufacture and sell the same products, with only minor adjustments made for individual countries around the world. Automobiles • Tires • Television sets
  • 26. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 26 Industry Analysis Global Industries Industry primarily multidomestic or primarily global based on: –Pressure for coordination – Within the multinationals in that industry –Pressure for local responsiveness – Individual country markets
  • 27. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 27 Industry Analysis Strategic Groups Defined: A set of business units or firms that pursue similar strategies with similar resources.
  • 28. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 28 Industry Analysis Strategic Types Defined: Category of firms based on a common strategic orientation and a combination of structure, culture, and processes consistent with that strategy.
  • 29. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 29 Industry Analysis Strategic Types – Categorized by one of four general strategic orientations: • Defenders – Companies with a limited product line; focus on improving efficiency of current operations
  • 30. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 30 Industry Analysis Strategic Types (continued)– • Prospectors: –Companies with fairly broad product lines; focus on product innovation and market opportunities.
  • 31. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 31 Industry Analysis Strategic Types (continued)– • Analyzers: –Corporations that operate in at least two different product-market areas – one stable and one variable.
  • 32. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 32 Industry Analysis Strategic Types (concluded)– • Reactors: –Corporations that lack a consistent strategy-structure-culture relationship.
  • 33. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 33 Industry Matrix Key Success Factors Weight Company A Rating Company A Weighted Score Company B Rating Company B Weighted Score 1 2 3 4 5 6 Total 1.00 Source: T. L. Wheelen and J. D. Hunger, “Industry Matrix.” Copyright © 2001 by Wheelen and Hunger Associates. Reprinted by permission.
  • 34. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 34 EFAS Organize external factors into opportunities and threats How well a particular company´s management (rating) is responding to specific external factors in light of the perceived importance (weight) of these factors to the company
  • 35. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 35 External Factor Analysis Summary (EFAS) External Factors Weight Rating Weighted Score Comments 1 2 3 4 5 1.00 Opportunities Threats Total Weighted Score Notes: 1. List opportunities and threats (5–10) in column 1. 2. Weight each factor from 1.0 (Most Important) to 0.0 (Not Important) in Column 2 based on that factor’s probable impact on the company’s strategic position. The total weights must sum to 1.00. 3. Rate each factor from 5 (Outstanding) to 1 (Poor) in Column 3 based on the company’s response to that factor. 4. Multiply each factor’s weight times its rating to obtain each factor’s weighted score in Column 4. 5. Use Column 5 (comments) for rationale used for each factor. 6. Add the weighted scores to obtain the total weighted score for the company in Column 4. This tells how well the company is responding to the strategic factors in its external environment. Source: T. L. Wheelen and J. D. Hunger, “External Strategic Factors Analysis Summary (EFAS).” Copyright © 1991 by Wheelen and Hunger Associates. Reprinted by permission.
  • 36. Prentice Hall, 2004 Chapter 3 Wheelen/Hunger 36 External Factor Analysis Summary (EFAS) Maytag Example External Factors Weight Rating Weighted Score Comments 1.00 Opportunities • Economic integration of European Community • Demographics favor quality appliances • Economic development of Asia • Opening of Eastern Europe • Trend to “Super Stores” Threats • Increasing government regulations • Strong U.S. competition • Whirlpool and Electrolux strong globally • New product advances • Japanese appliance companies Total Scores .20 .10 .05 .05 .10 .10 .10 .15 .05 .10 4 5 1 2 2 4 4 3 1 2 .80 .50 .05 .10 .20 .40 .40 .45 .05 .20 Acquisition of Hoover Maytag quality Low Maytag presence Will take time Maytag weak in this channel Well positioned Well positioned Hoover weak globally Questionable Only Asian presence is Australia 3.15 1 2 3 4 5