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OLYMPIC SPONSORSHIP:
WINNERS AND LOSERS OF
THE LONDON 2012 OLYMPICS
RESEARCH FINDINGS FROM THINKTANK INTERNATIONAL
AUGUST 2012
                           konstantinpinaev@thinktank.uk.com
                                 sionpayne@thinktank.uk.com
  1
About this presentation


    • The London Olympics 2012 became the biggest
      sponsorship show on Earth with brands spending
      hundreds of millions of dollars

    • At Thinktank International Research we were at the very
      heart of this event and could not miss this opportunity to
      find out more about:
       – what people associate with the Olympics
       – which sponsors people remember
       – and most importantly - what lessons sponsors can learn
         from London 2012.




2
So we followed the news paying particular
    attention to brand and sponsor stories




3
But most importantly – hit the streets to talk to
    over 30 locals and visitors




    Londoners                 Tourists




4   Office workers            Full time mums
Surprise!


    • We found that a majority of people in the streets
      struggled to name any sponsor apart from Coca-Cola
      (and they were probably guessing!)

    • In fact, a recent study showed that 24% of Britons could
      not name a single Olympic sponsor with further 33%
      saying they could hazard a guess, but would be unsure if
      they were correct

    • Here are our 4 key lessons on what works and what
      doesn’t for the sponsors of the London 2012 Olympics




5
Lesson 1.
    Be Generous – Not Restrictive!




6
Be Generous – Not Restrictive!


    • We live in an age where people expect brands to give
      rather than take

    • Sponsors need to protect their Olympic territory (and
      London 2012 is certainly the most territorial Games
      we’ve seen so far!) but they need to do it in a way that
      doesn’t leave regular people excluded

    • Visa kindly taught other brands this lesson, restricting all
      tickets purchases to Visa and taking only Visa or cash at
      the Olympic venues. All ended with a system crash at
      Wembley stadium where people couldn’t buy any food or
      drinks unless they had cash

    • If you become an Olympic sponsor, make sure you give!
7     Restricting is antithetical to the spirit of the Olympics
Be Generous - What People Say


                                The only sponsor I can
    The Olympic Games are       remember is Coke
    about being together!       because they were
    You can’t put up a          giving cans of Coca-
    screen in the middle of     Cola at the Torch Relay.
    the street and charge       That was nice!
    £20 to watch it. And then
    sell Heineken to people
    – this is just nonsense.




8
Lesson 2. Be ready for Sponsor Bashing –
    Olympic spectator sport of the 21stCentury




9
Be ready for Sponsor Bashing –Olympic
     spectator sport of the 21st Century

     • There is a growing anti-sponsor and anti-corporate
       sentiment – both in social and traditional media

     • But when we spoke to people in the streets we realised
       that sponsor bashing isn’t necessarily a bad thing for the
       brand - as long as you can hold your own

     • A lot of people we spoke to remembered McDonald’s as
       a sponsor because of the controversy that surrounded it

     • Interestingly, most people didn’t really mind a fast food
       sponsor as much as you would expect if you read the
       newspapers


10
Controversial sponsors - what people say


     I think McDonald’s are
     one of the sponsors.
     Newspapers moaned
     about it, but I don’t
                                  It’s a bit controversial,
     really mind. At least they
                                  but beer brands always
     invest in sport.
                                  sponsor football –
                                  everyone got used to
                                  that.




11
Lesson 3. Create Stories and Celebrate the
     Atmosphere!




12
Create Stories and Celebrate the Atmosphere!


     • Don’t forget that the Olympics special!

     • The Games is one of the few truly global events with lots
       of positive connotations: achievement, energy, vitality,
       fair play, excitement and aspirations – and community

     • Brands are well placed to add to thebuzz, celebrate the
       Games and share the excitement with the general public!

     • Adidas managed to catch the mood in their Beckham
       viralwhere regular shoppers who popped into the photo
       booth to support Team GB were greeted by David



13
What people say


     It is exciting! There’s a
     real buzz in the city and
     I absolutely love it.
     Everyone is positive,
     cheering for the athletes
     from different nations
     and enjoying the
     Games!                      It was good seeing
                                 Beckham taking
                                 pictures with people in
                                 that shopping centre!


14
Lesson 4
     Don’t Forget The Link to Your Brand!




15
Don’t forgetTheLink to Your Brand


     • So the Olympics have a host of connotations that brands
       want to tie into: global, festive, the best, exciting,
       exclusive, big, proud etc.

     • The real creative challenge is to come up with the right
       angle for your comms to make sure that…
        – the link between your brand and the Olympics exists not
          only in marketing departments
        – people remember your brand and its communications –
          rather than the fact that this was an Olympic ad
        – the effect stays after the Olympics.

     • P&G ‘Thank you mom’ ad stood out creatively and has
       been in the ‘top 10 most shared Youtube ads’ in June
       and July
16
What people say


     P&G had an Olympic ad…
     something about moms –
     that’s right! There’s a
     mom behind every
     Olympic champion. Can’t
     remember any other ads
     though…




17
A Few Words About Us


     • Thinktank is an international qualitative research
       consultancy based in London

     • We pride ourselves on marketing thinking inspired by
       real people

     • For more see our website, blog or follow us on Twitter

     www.thinktank.uk.com

     www.thinktank-international.blogspot.com

     https://twitter.com/thinktank_int


18
THANK YOU!
Should you have any questions,
please do not hesitate to contact

Konstantin Pinaev
konstantin@thinktank.uk.com

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Olympic sponsorship: winners and losers of the London 2012 Olympics

  • 1. OLYMPIC SPONSORSHIP: WINNERS AND LOSERS OF THE LONDON 2012 OLYMPICS RESEARCH FINDINGS FROM THINKTANK INTERNATIONAL AUGUST 2012 konstantinpinaev@thinktank.uk.com sionpayne@thinktank.uk.com 1
  • 2. About this presentation • The London Olympics 2012 became the biggest sponsorship show on Earth with brands spending hundreds of millions of dollars • At Thinktank International Research we were at the very heart of this event and could not miss this opportunity to find out more about: – what people associate with the Olympics – which sponsors people remember – and most importantly - what lessons sponsors can learn from London 2012. 2
  • 3. So we followed the news paying particular attention to brand and sponsor stories 3
  • 4. But most importantly – hit the streets to talk to over 30 locals and visitors Londoners Tourists 4 Office workers Full time mums
  • 5. Surprise! • We found that a majority of people in the streets struggled to name any sponsor apart from Coca-Cola (and they were probably guessing!) • In fact, a recent study showed that 24% of Britons could not name a single Olympic sponsor with further 33% saying they could hazard a guess, but would be unsure if they were correct • Here are our 4 key lessons on what works and what doesn’t for the sponsors of the London 2012 Olympics 5
  • 6. Lesson 1. Be Generous – Not Restrictive! 6
  • 7. Be Generous – Not Restrictive! • We live in an age where people expect brands to give rather than take • Sponsors need to protect their Olympic territory (and London 2012 is certainly the most territorial Games we’ve seen so far!) but they need to do it in a way that doesn’t leave regular people excluded • Visa kindly taught other brands this lesson, restricting all tickets purchases to Visa and taking only Visa or cash at the Olympic venues. All ended with a system crash at Wembley stadium where people couldn’t buy any food or drinks unless they had cash • If you become an Olympic sponsor, make sure you give! 7 Restricting is antithetical to the spirit of the Olympics
  • 8. Be Generous - What People Say The only sponsor I can The Olympic Games are remember is Coke about being together! because they were You can’t put up a giving cans of Coca- screen in the middle of Cola at the Torch Relay. the street and charge That was nice! £20 to watch it. And then sell Heineken to people – this is just nonsense. 8
  • 9. Lesson 2. Be ready for Sponsor Bashing – Olympic spectator sport of the 21stCentury 9
  • 10. Be ready for Sponsor Bashing –Olympic spectator sport of the 21st Century • There is a growing anti-sponsor and anti-corporate sentiment – both in social and traditional media • But when we spoke to people in the streets we realised that sponsor bashing isn’t necessarily a bad thing for the brand - as long as you can hold your own • A lot of people we spoke to remembered McDonald’s as a sponsor because of the controversy that surrounded it • Interestingly, most people didn’t really mind a fast food sponsor as much as you would expect if you read the newspapers 10
  • 11. Controversial sponsors - what people say I think McDonald’s are one of the sponsors. Newspapers moaned about it, but I don’t It’s a bit controversial, really mind. At least they but beer brands always invest in sport. sponsor football – everyone got used to that. 11
  • 12. Lesson 3. Create Stories and Celebrate the Atmosphere! 12
  • 13. Create Stories and Celebrate the Atmosphere! • Don’t forget that the Olympics special! • The Games is one of the few truly global events with lots of positive connotations: achievement, energy, vitality, fair play, excitement and aspirations – and community • Brands are well placed to add to thebuzz, celebrate the Games and share the excitement with the general public! • Adidas managed to catch the mood in their Beckham viralwhere regular shoppers who popped into the photo booth to support Team GB were greeted by David 13
  • 14. What people say It is exciting! There’s a real buzz in the city and I absolutely love it. Everyone is positive, cheering for the athletes from different nations and enjoying the Games! It was good seeing Beckham taking pictures with people in that shopping centre! 14
  • 15. Lesson 4 Don’t Forget The Link to Your Brand! 15
  • 16. Don’t forgetTheLink to Your Brand • So the Olympics have a host of connotations that brands want to tie into: global, festive, the best, exciting, exclusive, big, proud etc. • The real creative challenge is to come up with the right angle for your comms to make sure that… – the link between your brand and the Olympics exists not only in marketing departments – people remember your brand and its communications – rather than the fact that this was an Olympic ad – the effect stays after the Olympics. • P&G ‘Thank you mom’ ad stood out creatively and has been in the ‘top 10 most shared Youtube ads’ in June and July 16
  • 17. What people say P&G had an Olympic ad… something about moms – that’s right! There’s a mom behind every Olympic champion. Can’t remember any other ads though… 17
  • 18. A Few Words About Us • Thinktank is an international qualitative research consultancy based in London • We pride ourselves on marketing thinking inspired by real people • For more see our website, blog or follow us on Twitter www.thinktank.uk.com www.thinktank-international.blogspot.com https://twitter.com/thinktank_int 18
  • 19. THANK YOU! Should you have any questions, please do not hesitate to contact Konstantin Pinaev konstantin@thinktank.uk.com