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Articles
Cover Story
The App Development Trends
To Watch In 2023
What You Can Do to Uniquely Market Your Blog
for the Modern Audience
Online Business Surveys & Their Benefits
To Your Business
Chris Leger
10
28
32
36
Contents
Mike Crandall
Hussein Faraj
Susheel Ladwa
16
20
24
www.theincmagazine.com
Business Development Manager Wilson Shan
Marketing Manager Chirs Philip
Business Development Executive Maria, Wilson, Martina, Alex, Kelvin
Technical Head Jacob Smile
Assistant Technical Head Alina Sege
Digital Marketing Manager Jennifer Parker
Assistant Digital Marketing Manager David King
Research Analyst Earl Lewis
Circulation Manager Scoot Taylor
The Inc Magazine
Rochester, New York- 14602, United State
Phone- +1 [217]503-4344
Info@theincmagazine.com
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Copyright© 2023 The Inc Magazine
sales@theincmagazine.com
Editor In Cheif Prashant C.
Managing Editor Ehsan Jami
Publishing Control Team Alexis, Michael
Visualiser Mary Chars
Art and Design Head Stephan Wood
Art and Pictures Editor Anushka Bhosle
Art And Design Assistant Shweta Ambilwade
Editor’s Note
Let's Delve into this Fascinating Journey of successful,
Intellectual, Enthusiastic, and Zeal-filled Minds
We find ourselves eagerly awaiting November to gently arrive as we stand on the edge of new and intriguing
beginnings. The Inc Magazine devoted this special edition to capturing the essence of this magical transition
as the world goes through its usual shifts from rain-soaked regions to the vibrant tapestry of fall foliage while
presenting the top CEOs who have paved the way in making themselves and their company a brand. They are
leading the lives of everyone around them.
Within the pages of this edition, "The 10 Most Inspiring CEOs to Follow in 2023”, which celebrates their
success, presents advice to aspiring entrepreneurs hoping to leave an impact on the world, and highlights the
top business executives sharing their motivational stories and showcasing how they have evolved into who
they are, These CEOs have changed the organizations as well as their own lives.
Our editorial team is continuously putting together articles that present the views and ideologies of all the
great game changers. Each feature of the edition features iconic leaders who are in charge of elevating their
organizations to new heights, all while bringing together a group of talented and passionate individuals.
Exemplary leaders are those who can treat their team members with respect and ensure that they are not only
productive but also add value to the company. These are a few of the renowned CEOs around the globe with
outstanding and remarkable people management abilities. We truly believe that this captivating read will
enrich the lives of our global readership panel and inspire building leaders everywhere to conquer obstacles
and follow their aspirations. With each turn of the page, a new tale of polite, prosperous, learned, passionate,
and bright people is unfolded.
Finally, "I would like to close with one of my favorite quotes from Yahoo CEO Marissa Mayer, “It’s about
getting the best people, retaining them, nurturing a creative environment, and helping to find a way to
innovate."
Happy Reading ...!!
01 www.theincmagazine.com
CHRIS
LEGER
CEO-BYTHON
10 | October 2023
02 www.theincmagazine.com
The 10 Most Inspiring CEOs to Follow in 2023
Like a classic inspirational story, the innovative,
passionate, and focused Chris Leger joined IDG
(now Foundry) after graduation and worked at
Computerworld on their events team. He eventually
became an expert in custom events and sales after
managing attendance, golf events, and marketing
throughout his career. In addition to working on
major events in mobile and wireless, business
intelligence, and the Premier 100 IT Leaders
Conference, Chris was a successful business
development specialist for Storage Networking
World, the largest global conference on the subject.
In 2012, Chris made a career move from the
publishing sector to the agency sector, starting in
Singapore with DWA (now a branch of
Merkle/Dentsu). This signaled the beginning of a
ten-year journey in the agency profession, which
culminated in the formation and management of the
B2B team located in Austin, Texas. The group
quickly rose to prominence within the company,
skillfully managing large-scale, prestigious client
accounts.
Chris transitioned to Computerworld's digital team,
where he experienced the early phases of content
syndication, contrasting the ease of lead creation
through the distribution of white papers with the
current complexity of the demand generation sector.
Chris has loved following the development of
marketing strategies throughout the course of his
20-year career.
The Inc Magazine had an exclusive chat with Chris
Leger, a tech enthusiast, a seasoned expert with
20+ years of experience, and a visionary leader,
who is continuously scaling the company with
record growth. He shared about the company, the
innovative solutions, future plans, and many other
aspects.
With the help of Bython's comprehensive set of
highly tailored capabilities, marketing and sales can
take charge of the results of demand generation
Chris' involvement in the tech industry sparked his
interest in learning about the industry and
technology itself. Notably, he secured a significant
event sponsorship deal with Research in Motion
(RIM), recognized by Pat McGovern, founder of
IDG, a renowned publisher and tech industry
advocate.
Bython: Powering Businesses to Develop
Successful Campaigns
Chris became part of Bython in May 2022, and
shortly after he did, he invited marketing agency
partners to the platform. He continued expanding
Bython by entering the UK and Asia. Recently,
Chris was included in Forbes' list of the "Top 10
Innovators Shaping the Industry in 2023." Chris has
been a notable figure in the international marketing
and sales sector for more than 20 years.
Chris is renowned worldwide for his role as Senior
Vice President and General Manager for Merkle
B2B, where he established the Austin office and
quickly built it into a dominant agency in the
technology sector. Chris also contributed to
Merkle's placing second on LinkedIn's list of the
best marketing and advertising organizations.
Merkle DWA was also recognized as the "Fastest
Growing B2B Agency in B2B Marketing’s 2020 US
Benchmarking Report."
A Tech-Enthusiast Leader Offering Top-notch
Demand Generation Solutions at Bython
K
ick-starting his professional journey as a
customer service coordinator, Chris Leger
transformed into an inspirational business
leader, CEO, hands-on entrepreneur, and industry
veteran, empowering Bython to continue its
trajectory and metamorphosis in the market as a
full-service, full-funnel, Tech-Enabled Demand
Generation partner.
11 | October 2023
www.theincmagazine.com
03
Bython plans to work with its clients to offer
individualized advertising built on an omnichannel
architecture. Additionally, Bython operates globally
using their own first- and third-party data and
procedures to produce campaigns on schedule and
within budget. Every campaign is completely
transparent in real-time because of the Byonic
Platform, which belongs to Bython. Four
multi-graph dashboards with real-time insights are
included: Account Overview, Campaign Overview,
Campaign Asset Documents, and Campaign
Statistics.
By leveraging a business like Bython, which
employs its own first-party data, technology, and
resources, marketing, and sales customers are able
to trust the outcomes, collaborate with confidence,
and make the most of their expenditures. When you
partner with Bython, you can rely on
customer-centric outcomes that sell, a quick time to
market leveraging data and technology, quality, and
transparency with real-time analytics, as well as
engagement-boosting experiences.
The Exclusive Service Portfolio
Edge Over the Peers
across all campaigns. Bython continues to strive to
support you as you create and carry out campaigns
in a completely transparent way.
Bython is dedicated to directing effective
demand-creation initiatives. They offer all of the
operational tools required to run and sustain
effective campaigns.
ƒ'HOLYHU$XWRPDWLRQ6HDPOHVVLQWHJUDWLRQZLWK
ƒUHDWHDQGFDUURXWVPDUWFDPSDLJQVWRJHQHUDWH
demand using 61+ M global contact records.
ƒ6PDUW'DWD,QWHOOLJHQWDOJRULWKPVWRERRVW
campaign effectiveness.
data delivery platforms (Integrate, Converter, FTP)
as well as your CRM and MAP.
ƒ'HYHORSRXUEUDQGDQGERRVWRXUHQJDJHPHQW
through creative content design.
ƒRPELQLQJDXWRPDWHGDQGPDQXDOPHWKRGVWKH
14-point quality assurance process.
ƒ5HDOWLPHUHSRUWLQJDQGWUDQVSDUHQWH[HFXWLRQ
speed up decision-making.
ƒ*OREDO'HOLYHUHQWHUV(QVXUHRQWLPH
delivery. (multi-language staff)
Marketing Channels
ABM
Intent Data
Interactive Content
Multi-Touch Campaigns
Events and Webinars
Telemarketing
Follow-up
BANT
Buying Groups
Surveys
Target specific hardware
 software
Boost Engagement
Install Base Technologies
Target influencers to sell more  faster
Gain more insight into prospect needs
Additional qualification  verification
Get answers to important questions
Position you as an expert
Improve your chances of success
Form Fill
Content Syndication
Campaigns
Benefits
Improve your reach
Target high value, specific customers
Identify which customers are
researching your solution
Track who has acted
12 | October 2023
04
Quality: First-party and third-party data are owned
by Bython. Naturally, they also uphold the highest
standards for data cleanliness and enrichment and
numerous other open sources. The data quality
regime has machine learning features built in to
help identify gaps, and with every touch, records
are updated to give the most up-to-date and
accurate view of the market.
Transparency: Transparency begins before Bython
drops the first email. Marketers want a say in the
procedure, but they also want to feel confident in
their capacity to carry it out and stand out with their
message in a crowded market. Customers can use
the company portal after the Bython team has
begun working to monitor demand generation
marketing analytics in real-time and modify criteria
based on the performance of the campaign or their
own requirements.
Overcoming the Obstacles Along the way
Plans in the Pipeline
Bython’s Vision and Mission
Generally, the primary challenges in the industry
include conversations about quality, transparency,
and accountability.
Chris successfully expanded the client and prospect
base this year by bringing in agency partners. After
adding EMEA last year, he is actively moving into
Asia. In the upcoming years, Chris will keep up
with this globalization. He will also actively update
Byonic on a regular basis while working on our
portfolio to fulfill regional needs. The company
intends to keep up the current growth trajectory that
Bython is experiencing.
Value proposition: Bython provides B2B demand
generation solutions that foster meaningful
connections, drive tangible results, and create
positive ROI for our customers.
Brand proposition: Accelerating Performance and
Growth
www.theincmagazine.com
13 | October 2023
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17 | October 2023
T
he past decade has seen a seismic shift in the
business landscape, underscoring the vital role
that industry leaders play in shaping and
propelling businesses forward. This understanding has
inspired a myriad of CEOs across the globe, whose
efforts are universally recognized and lauded within the
business sphere.
Mr. Hussein Faraj, a seasoned corporate leader and CEO
of NuGenesis, stands as a shining testament to this. As
one of the pioneers in blockchain technology, he has
been at the forefront of the industry's evolution. Faraj's
influence extends beyond his role at NuGenesis, as he is
also the co-creator of Regenerate Earth and the Founder
and CEO of Advantage Group Australasia.
Faraj's professional journey began over a decade ago,
when he chose to delve into blockchain technology,
captivated by its transformative potential. This curiosity
fuelled his quest to master this trailblazing technology,
leading to the birth of NuGenesis. Having written two
comprehensive books, The Great Crypto Hype and
Everything Decentralised, Faraj continues to share his
wealth of knowledge gathered over his demanding, yet
fruitful 13-year career.
Faraj envisions his legacy as follows: I seek to be
recognized as a trailblazing blockchain architect who not
only saw the potential in this technology but also made
significant contributions to its evolution. I have strived
to disseminate knowledge through various avenues,
including the publication of two comprehensive books
on the subject. I hope to be remembered for fostering
innovation, championing ethical corporate behavior, and
effecting substantial global change through the medium
of blockchain technology.
A Glimpse into NuGenesis: Revolutionizing the
Blockchain Landscape
NuGenesis aims to radically transform how businesses
and individuals interact with blockchain technology. The
company seeks to catalyze a novel phase in blockchain
development, envisioning a future where it becomes a
universal standard across diverse business sectors,
facilitating transparent, reliable, and efficient operations
globally.
Hussein Faraj, at the helm of NuGenesis, is committed
to making the platform a conduit for pioneering
meta-research and reshaping human engagement with
technology. He foresees that the research emanating
from NuGenesis will bring about substantial changes in
societal practices and medical protocols. Aspiring to
witness the initial stage of this vision within the next
five years, Hussein eagerly anticipates recognition as a
trailblazer in this transformative field.
NuGenesis envisions the creation of a comprehensive
ecosystem of blockchains, each uniquely designed to
serve a wide array of uses and industries, surpassing the
scope of conventional single-purpose blockchain
networks. The multifaceted network they are developing
spans from supply chain management to decentralized
banking and beyond.
Each segment is poised to revolutionize its designated
field through enhanced transparency, efficiency, and
decentralization, leveraging the disruptive potential of
blockchain technology.
At the heart of the NuGenesis ecosystem is their
exclusive offering, NuCoin. More than just a medium of
exchange, NuCoin is designed to function as a catalyst
for a broad spectrum of commercial activities within the
ecosystem, fostering innovation and growth.
CEO | NuGenesis
20 | October 2023
Hussein Faraj
A Visionary Leader and Entrepreneur Pioneering
the Blockchain Industry
Yet, the NuGenesis team isn't content with merely
maintaining the status quo. Hussein's efforts extend to the
adoption of innovative methodologies and theories
surrounding decentralized ledger systems. By scrutinizing
the fundamental components of the technology, they aim
to unlock the full functional potential of decentralization,
thereby reshaping the growth trajectory of this field.
NuGenesis is uniquely positioned to catalyze a shift not
only in the perception of blockchain technology but also
in its practical applications to drive socioeconomic
progress. By integrating these avant-garde theories and
methodologies into its blockchain design, NuGenesis is
offering fundamental transformations within the
blockchain industry. This forward-thinking vision and
innovative approach underscore the paradigm-shifting
changes that NuGenesis brings to the blockchain sphere.
The Healthy and Happy Work Environment
NuGenesis embraces a work culture that champions open
dialogue and innovative problem-solving. It cultivates an
environment where the team is inspired to take risks,
think out-of-the-box, and challenge the status quo. In this
nurturing setting, errors are perceived not as setbacks,
but as opportunities for growth and learning.
NuGenesis also prioritizes work-life balance,
acknowledging the importance of meeting individual
needs. The organization advocates for a collaborative
approach, ensuring that every team member's voice is
heard and valued. Through promoting respect, flexibility,
and teamwork, NuGenesis establishes a work
environment that contributes to the overall well-being
and happiness of its employees.
Primary Hurdles Along the Way
One of the most pressing hurdles in the blockchain sector
is achieving scalable high-speed transactions without
compromising transaction speed. At NuGenesis, Hussein
Faraj is passionately committed to tackling this issue,
focusing on the development of a revolutionary
decentralized ledger system that blends speed, scalability,
and security seamlessly.
Staying abreast of rapidly evolving technological
advancements presents another considerable challenge.
To maintain a cutting-edge stance, NuGenesis places a
significant emphasis on continuous research and
development. Regulatory uncertainty forms another
major obstacle, to which the team responds by actively
engaging with regulatory agencies.
The final challenge lies in addressing public
misconceptions about blockchain. Hussein firmly
believes in the importance of public education to dispel
these misconceptions and foster wider adoption, by
elucidating the full potential of blockchain.
Far from being deterred, Hussein draws inspiration from
these challenges to push boundaries and propel the
blockchain sector forward. Overcoming these hurdles
necessitates a rethink of blockchain architecture, a task
that Hussein leads at NuGenesis. The team focuses on
designing and implementing innovative solutions,
including hybrid and decentralized systems. These
advanced systems circumvent the limitations of earlier
chains by offering high-speed transactions, scalability, and
superior security, essentially reinventing the blockchain
infrastructure for greater efficiency and effectiveness.
21 | October 2023
By maintaining a relentless focus on research,
development, and education, the team at NuGenesis is
bridging gaps and leading the way towards a bright
future for the blockchain industry.
The Unique Leadership Approach of Hussein
Hussein's leadership style has been characterized by
open communication, the promotion of an innovative
culture, and the setting of an exemplary example. He
values giving his staff the freedom to develop and be
creative while also trusting in their abilities. In this line
of work, resilience is essential, and the visionary works
hard to instill that in his staff.
Hussein stated, I would like to be remembered as an
early blockchain architect who embraced the potential
of this technology, significantly contributed to its
growth, and strived to share acquired knowledge
through various means, including authoring a
comprehensive book on decentralized ledger systems,
when asked how he wished to be remembered by his
peers and businesspeople. I want to use blockchain
technology to have a significant impact on the world,
inspire creativity, and promote moral business
Booming on the Way
Hussein personally strives to consistently increase his
skills and expertise. Within the next five years, he
intends to finish writing a thorough books about
decentralized ledger systems and share with the world
his knowledge gained from more than a decade of
experience with blockchain design. In addition to being
a critical turning point in his career, this project
demonstrates his dedication to spreading awareness of
the transformative potential of blockchain technology.
Professionally, the visionary leader has ambitious goals
for NuGenesis. Over the next five years, he hopes to
redefine blockchain's potential and fix its current issues,
notably those relating to transaction speed and
scalability. In order to push the limits of what
blockchain technology is capable of, I'm working to
create a cutting-edge decentralized ledger system that
overcomes these challenges.
In line with this, he envisions NuGenesis becoming a
global leader in meta-research. I hope to see us making
strides in studying the interplay between meta-technology
and human interaction. I believe this research will be
pivotal in transforming our understanding of society and
medicine, and I am pleased to be at the vanguard of this
ground-breaking investigation because I believe this
research will be essential in revolutionizing our
understanding of society and medicine, said Mr. Hussain.
22 | October 2023
S
usheel Ladwa has always been passionate
about healthcare. He began his career at Texas
Instruments before becoming part of the initial
team that built Wipro's healthcare practice, where
he led the growth of the payer, provider, and
medical device business to over $250M in revenue.
He then served as a client partner for major
healthcare transformation projects at EDS, later
acquired by HP.
However, Susheel’s most impactful role was at
IBM, where he served as an industry leader for
healthcare and life sciences for Cloud Application
Services. Following his time at IBM, Susheel
joined a start-up in Silicon Valley, and he learned
valuable lessons on how not to run a company.
With this experience, he took up the CEO role at
Onyx Health, a healthcare company disrupting the
industry by making data interoperable across the
healthcare value chain leveraging the FHIR
standards.
Besides his work at Onyx Health, Susheel is a
contributing editor at DistilINFO Publications and
has chaired the American Health Insurance Plans IT
workgroup. He has also authored over ten books of
quotes and sayings.
Over the last decade, healthcare digitization has
generated a massive amount of healthcare data.
Susheel
Ladwa
Disrupting Healthcare for Better Patient Care
Solving the Growing Issue of Healthcare Data
Interoperability
24 | October 2023
OnyxOS is a revolutionary plug-and-play product
that seamlessly integrates with legacy healthcare
data and platforms, enabling the adoption of FHIR
standards and creating new business cases to
enhance patient outcomes. The organization is
presently focused on helping health plans meet the
CMS Interoperability requirements, but the benefits
of its FHIR standard-based operating system extend
far beyond just health plans. Providers, medical
device companies, pharmacies, and life sciences
companies can all leverage the power of OnyxOS to
unlock the full potential of their healthcare data.
Embracing New Technologies
Healthcare data is notoriously complex, and
adopting a new standard like FHIR can add to the
complexity for healthcare organizations. However,
with Onyx's platform, OnyxOS, healthcare
organizations can quickly embrace the new
opportunities that arise from the boundaryless
healthcare data enabled through the FHIR standards.
OnyxOS simplifies the process for healthcare
organizations to transform their businesses and reap
the benefits of FHIR standards without undergoing a
lengthy and stressful build project. Onyx provides a
straightforward configuration program that enables
organizations to take advantage of the full potential
of their data. Moreover, new use cases like prior
electronic authorization, digital insurance cards,
payer-to-payer data exchange, good faith estimates,
and upgrades to FHIR standards are handled on the
platform as a version update, making the process
seamless.
Onyx is proud to offer the industry's first fully SaaS
platform for interoperability, making it easier than
ever for healthcare organizations to unlock the full
potential of their data. Under Susheel’s leadership,
Onyx has won the “Frost and Sullivan Best
Practices Award for Healthcare data
interoperability.
Assembling a World Class Team
Susheel feels the best thing a leader can do is to
assemble a great team, inspire and encourage them,
set an aggressive goal and then step back and let
The Onyx team brings experience building Blue
Button 2.0 for CMS, the world's largest FHIR
standards-based interoperability implementation
serving over 53 million beneficiaries. Refining the
lessons learned at CMS, and applying them for
Health Plans, has placed Onyx at the forefront of
healthcare data interoperability.
Collaborating with Microsoft, Onyx has developed
its revolutionary OnyxOS, the world's first
“Interoperability Operating System” built on the
FHIR standards. Onyx helps Health Plans comply to
CMS Interoperability rules and leverage the
investments to automate Prior Auth, Acquire
Clinical Data for Quality reporting and more. Onyx
also brings the first Payer to Payer data exchange
platform that is connected to over 300+ healthcare
plans.
OnyxOS enables healthcare companies to adopt
FHIR standards quickly and make their data
interoperable, facilitating effective programs that
deliver impactful healthcare to patients. We're
thrilled about the opportunity that lies ahead and
believe that Onyx is well-positioned to disrupt the
healthcare industry,- states Susheel Ladwa.
Changing the Industry for Good
Despite being a relatively new start-up, Onyx has
made remarkable progress in the healthcare
industry. Presently, Onyx’s platform hosts over 4%
of all Government Regulated healthcare lives
including Medicare Advantage, Medicaid, CHIP,
and QHP plans. The OnyxOS platform is rapidly
becoming the preferred choice for healthcare
organizations that want to embrace FHIR standards
and accelerate data interoperability.
However, the real problem in the healthcare sector is
not the lack of data but the lack of interoperability
across the healthcare value chain.
Patient health data is scattered across various health
plans, providers, and pharmacies, creating a
fragmented system that hinders effective care
delivery for better patient outcomes. Onyx, however,
is leading the charge in tackling this challenge
head-on.
25 | October 2023
● 10x Rule: The first guiding principle that
Susheel prioritizes is that every team member
should strive to deliver 10x better than anyone else
in the industry. When every team member is
committed to performing at their best, the collective
impact of Onyx on the industry can be almost
magical.
● Maniacal Sense of Urgency: In his second
guiding principle, Susheel believes that traditional
human thinking can be limiting. So he and his team
strive to challenge themselves to think differently
and disrupt the healthcare industry. They believe
that disruptive innovation occurs when people
challenge themselves to achieve what may seem
impossible, like building something assumed to
take sixteen months in just six weeks. Susheel and
his team are relentless in their drive to
#DisruptHealthcare for the better.
● Comfort Zone Elimination: Susheel believes
that culture is one of the hardest things to get right
and keep it right. The first element of culture he
believes in is Open Communication, it's
incredible how open, non-hierarchy, honest, and
candid communication can create an environment
for the best ideas to win. Two, Empathy, treat
people how you want them to treat you. Three
Comfort Zone Elimination, nothing significant
gets accomplished in the boundary of the comfort
zone. As a leader, it is essential to push teams out of
their comfort zones; that is where the magic
happens.
The Future
Susheel believes building a meaningful business that
positively impacts patients' lives is critical to success.
Over the next half a decade, the Onyx platform will
touch 1 in 4 lives in the US, impacting positive
healthcare delivery by making patient data
interoperable. Also, the healthcare system is in dire
need of a new, easily scalable Operating System that
can roll out new capabilities within weeks instead of
several years, and OnyxOS is poised to become the
gold standard for the next generation of healthcare
systems.
Personally, Susheel is also a big advocate for girl
empowerment and will continue his work to improve
the lives of underprivileged girls worldwide.
them work their magic. To achieve this, Susheel
follows three guiding principles that he prioritizes:
26 | October 2023
Mobile apps that make it easier for consumers to connect, interact, and shop, are gaining popularity across
even small business markets. Last year, for example, 48% of small businesses had an app compared with just
32% the year before. Like web presence, applications are therefore becoming a business requisite. But with
app development costing anywhere between $30,000 to $400,000, it takes a little more work than simply
boosting online sales to justify this expense.
Brands looking to enjoy viable app ROIs particularly need to work on not only developing their app in the first
place but ensuring its relevance in a quickly growing market by prioritizing legacy application modernization
based on current market trends. In this article, we consider just five of the app development trends that
companies of all sizes should be implementing to ensure returns in 2023.
App developers continue to consider what augmented and virtual realities have to offer, especially in light of
the speed of 5G. Outside of even game-specific apps, brands like Ikea and L’Oreal are using these focuses to
# 1 – 5G
# 2 – AR  VR
2023 spells the start of full-scale 5G usage, and the growth of fully 5G-enabled mobile devices. The faster load
times, higher resolutions, and quicker app payments possible with 5G pave the way for app developments like
seamless cloud compatibility, enhanced graphics, and even advanced in-app games with improved
performance.
The App Development Trends To
Watch In 2023
28 | October 2023
# 3 – Microservices
# 4 – Foldable devices
# 5 – Mobile app security
Brands including Amazon, Netflix, and Etsy are increasingly relying on microservices that make it possible
to build an app using multiple independent services. This makes scalability, and ultimately profitability, far
easier to achieve when microservices are connected via APIs, and serve a definite purpose within an app’s
monolith architecture. According to Amazon, success simply relies on small teams and complete developer
oversight of each microservice. From there, brands can build apps with less downtime, enhanced
capabilities, and potential profit increases despite a little extra expense at the development stages.
Foldable smartphones form a small portion of mobile markets, but they’re increasing in popularity at a fast
rate. For app developers, this shift is paving the way for graphic improvements based on larger screens, as
well as additions like multiple windows, and on-screen information and controls that aren’t typically
possible.
enable things like virtual makeup trials, and the ability to test how furniture will look in a room at home
before purchase. As this technology continues to advance, consumer expectations for interactive, intuitive
app usage will inevitably grow.
Mobile app security continues to be a pressing concern, especially in light of ever-changing risks, and
growing pressures regarding data protection. Companies like Apple are heralding the way for security trends
that include password-less passkeys, while the app development industry, in general, is seeing a shift
towards more robust DevOps strategies.
By staying on top of trends like these, businesses can save time, money, and efficiency setbacks with their
app development, as well as ensuring modern options that appeal to every audience.
29 | October 2023
The blog realm has changed a lot. It doesn’t matter what type of blogger you are, whether it is a fashion,
lifestyle blogger, Mommy blogger, or basically being the best type of blog; over the last few years, the
blogging world has changed. With the rise of TikTok meant that other platforms had to cater, meaning that
more platforms needed to cater more towards video content rather than pictures and text.
So, as a blogger, that means that if you want to continue creating content that people see (whether you make
money or not), you’re going to have to keep up and create this content too. This doesn’t mean that blogs are out
of fashion; when it comes to looking for answers, a blog can help you out more than a video. But for the
modern audience, when it comes to marketing your blog, things will need to be done a bit differently. So,
here’s what you need to know!
As stated above, modern audiences want videos; they want something that’s visually appealing. Visual content,
such as infographics, videos, and eye-catching images, can make your blog more shareable and engaging.
Incorporate visuals that complement your blog posts and share them on social media platforms to attract a
wider audience.
Leverage Visual Content
WHAT YOU CAN DO TO UNiQUELY MARKET
YOUR BLOG FOR THE MODERN AUDiENCE
32 | October 2023
Can You Make it Interactive?
Seek Out Podcast Appearances
Encourage User-Generated Content
This is more focused on your blog, but to a small degree, you can kind of make marketing interactive, too.
Think of TikTok and YouTube creators; they’ll let their audience make some decisions for them, such as
what to buy, what to make, and what to wear. It’s usually polls or quizzes, but you could do the same. In
general, audiences love interacting, and it does help with that parasocial relationship.
But of course, there’s only so much that you can have on your blog itself. This is why you’ll want to use
other platforms to show off your gorgeous visual content. If some huge platforms are simply not your style,
then you could even look into the best Youtube alternatives for content creation, too. But overall, videos and
visual appeal are going to get you far.
Podcasts are a growing medium with dedicated listeners, and these seem to be getting bigger each year.
Reach out to podcast hosts in your niche and request to be a guest on their show. This can introduce your
blog to a new and engaged audience. Honestly, a lot of podcasters prefer to reach out to other content
creators or professionals, so having a website will immediately help you out with being selected.
Instead of becoming a trend follower, try to be a trendsetter. Make challenges, create memes, do something
that captures the attention of others so they can hop on in and join the bandwagon. UGC is one of the best
ways to market yourself, and it’s super genuine, too; it’s just about encouragement.
At the end of the day, content creation is just going to keep on changing, and as a creator, you need to just
keep up. While blogging sounds like it’s fading from relevancy, it’s not. Instead, it’s just evolved, and the
marketing surrounding it evolved as well.
33 | October 2023
Online business surveys refer to surveys conducted through digital platforms or the internet to gather
information and insights related to various aspects of a business. These surveys are designed to collect
feedback, opinions, and data from customers, employees, or other stakeholders, with the aim of improving
business operations, making informed decisions, and enhancing customer satisfaction. Well, let’s look into
the benefits of using online surveys for your business:
This will let you identify patterns and trends and prioritize product enhancements. You will ultimately deliver
products that resonate with their target audience and stay ahead of the competitions.
Improve Your Products
Enhance Customer Satisfaction, Customer Loyalty and Advocacy
Online surveys are a powerful tool you can leverage to gather feedback and opinions from customers to gain
valuable insights into your product strengths, weaknesses, and areas for improvement. For example, if you are
a SaaS business, you can design questionnaires and open-ended responses as a way to collect specific data on
features, usability, performance, and customer satisfaction.
One of the other primary benefits of online business surveys is to help improve customer satisfaction. Your
business can get insights to help understand and meet customer expectations.
Online Business Surveys  Their
Benefits To Your Business
36 | October 2023
Gain Competitive Advantage
Increase Your Revenue and Grow Business
Improve Operational Efficiency
Wrapping up
The goal is to help create loyal customers who are more likely to stay with your brand and become
advocates. Satisfied customers are more inclined to recommend your products or services to others, thereby
driving organic growth and expanding your customer base. Remember, positive word-of-mouth referrals and
online reviews from loyal customers can significantly impact your business’s reputation and attract new
customers.
For example, you can tap into key customer feedback from avenues like online surveys to gain a deeper
understanding of customer preferences, pain points, and needs. You can be able to provide seamless and
personalized experiences across all touchpoints that build trust and loyalty, resulting in higher customer
satisfaction levels and increased customer retention. You can learn more about strengths and weaknesses of a
survey to derive customer insights for your business.
These surveys can give your business a competitive edge in the market. Keep in mind that research has
shown that companies that prioritize customer experience tend to differentiate themselves from competitors,
especially in industries where products and services are similar. In this case, online surveys can help you get
a unique selling proposition, attracting customers who value superior experiences and are willing to pay a
premium for them. Beating your competitors in the realm of customer experience can help your business
gain a significant advantage and capture a larger market share.
Investing in online business surveys also has a direct impact on your bottom line. Again, studies have shown
that companies that prioritize aspects like customer experience tend to outperform their competitors in terms
of revenue growth. When customers have positive experiences, they are more likely to make repeat
purchases and spend more on your products or services. Loyal customers also tend to have higher customer
lifetime value, contributing to long-term revenue growth and business sustainability.
Online business surveys can help in optimizing internal processes and systems to deliver better customer and
employee experiences. This focus on efficiency can lead to improved operational effectiveness and cost
savings. Streamlined customer service workflows, automation of repetitive tasks, and the implementation of
self-service options reduce operational inefficiencies, allowing resources to be allocated strategically and
improving overall productivity.
The benefits of online business surveys are significant and far-reaching, including better products, enhanced
customer satisfaction, increased loyalty and advocacy, competitive advantage, revenue growth, improved
operational efficiency, and other valuable insights. As a business it it time to start prioritizing online business
surveys to help create lasting customer relationships, drive sustainable growth, and secure a strong position
in the market.
37 | October 2023
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The 10 Most Inspiring CEOs to Follow in 2023..pdf

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  • 4. Articles Cover Story The App Development Trends To Watch In 2023 What You Can Do to Uniquely Market Your Blog for the Modern Audience Online Business Surveys & Their Benefits To Your Business Chris Leger 10 28 32 36
  • 6. www.theincmagazine.com Business Development Manager Wilson Shan Marketing Manager Chirs Philip Business Development Executive Maria, Wilson, Martina, Alex, Kelvin Technical Head Jacob Smile Assistant Technical Head Alina Sege Digital Marketing Manager Jennifer Parker Assistant Digital Marketing Manager David King Research Analyst Earl Lewis Circulation Manager Scoot Taylor The Inc Magazine Rochester, New York- 14602, United State Phone- +1 [217]503-4344 Info@theincmagazine.com Follow us www.facebook.com/theincmagazine/ www.twitter.com/theincmagazine/ www.linkedin.com/company/theincmagazine Copyright© 2023 The Inc Magazine sales@theincmagazine.com Editor In Cheif Prashant C. Managing Editor Ehsan Jami Publishing Control Team Alexis, Michael Visualiser Mary Chars Art and Design Head Stephan Wood Art and Pictures Editor Anushka Bhosle Art And Design Assistant Shweta Ambilwade
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  • 8. Editor’s Note Let's Delve into this Fascinating Journey of successful, Intellectual, Enthusiastic, and Zeal-filled Minds We find ourselves eagerly awaiting November to gently arrive as we stand on the edge of new and intriguing beginnings. The Inc Magazine devoted this special edition to capturing the essence of this magical transition as the world goes through its usual shifts from rain-soaked regions to the vibrant tapestry of fall foliage while presenting the top CEOs who have paved the way in making themselves and their company a brand. They are leading the lives of everyone around them. Within the pages of this edition, "The 10 Most Inspiring CEOs to Follow in 2023”, which celebrates their success, presents advice to aspiring entrepreneurs hoping to leave an impact on the world, and highlights the top business executives sharing their motivational stories and showcasing how they have evolved into who they are, These CEOs have changed the organizations as well as their own lives. Our editorial team is continuously putting together articles that present the views and ideologies of all the great game changers. Each feature of the edition features iconic leaders who are in charge of elevating their organizations to new heights, all while bringing together a group of talented and passionate individuals. Exemplary leaders are those who can treat their team members with respect and ensure that they are not only productive but also add value to the company. These are a few of the renowned CEOs around the globe with outstanding and remarkable people management abilities. We truly believe that this captivating read will enrich the lives of our global readership panel and inspire building leaders everywhere to conquer obstacles and follow their aspirations. With each turn of the page, a new tale of polite, prosperous, learned, passionate, and bright people is unfolded. Finally, "I would like to close with one of my favorite quotes from Yahoo CEO Marissa Mayer, “It’s about getting the best people, retaining them, nurturing a creative environment, and helping to find a way to innovate." Happy Reading ...!!
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  • 11. 02 www.theincmagazine.com The 10 Most Inspiring CEOs to Follow in 2023 Like a classic inspirational story, the innovative, passionate, and focused Chris Leger joined IDG (now Foundry) after graduation and worked at Computerworld on their events team. He eventually became an expert in custom events and sales after managing attendance, golf events, and marketing throughout his career. In addition to working on major events in mobile and wireless, business intelligence, and the Premier 100 IT Leaders Conference, Chris was a successful business development specialist for Storage Networking World, the largest global conference on the subject. In 2012, Chris made a career move from the publishing sector to the agency sector, starting in Singapore with DWA (now a branch of Merkle/Dentsu). This signaled the beginning of a ten-year journey in the agency profession, which culminated in the formation and management of the B2B team located in Austin, Texas. The group quickly rose to prominence within the company, skillfully managing large-scale, prestigious client accounts. Chris transitioned to Computerworld's digital team, where he experienced the early phases of content syndication, contrasting the ease of lead creation through the distribution of white papers with the current complexity of the demand generation sector. Chris has loved following the development of marketing strategies throughout the course of his 20-year career. The Inc Magazine had an exclusive chat with Chris Leger, a tech enthusiast, a seasoned expert with 20+ years of experience, and a visionary leader, who is continuously scaling the company with record growth. He shared about the company, the innovative solutions, future plans, and many other aspects. With the help of Bython's comprehensive set of highly tailored capabilities, marketing and sales can take charge of the results of demand generation Chris' involvement in the tech industry sparked his interest in learning about the industry and technology itself. Notably, he secured a significant event sponsorship deal with Research in Motion (RIM), recognized by Pat McGovern, founder of IDG, a renowned publisher and tech industry advocate. Bython: Powering Businesses to Develop Successful Campaigns Chris became part of Bython in May 2022, and shortly after he did, he invited marketing agency partners to the platform. He continued expanding Bython by entering the UK and Asia. Recently, Chris was included in Forbes' list of the "Top 10 Innovators Shaping the Industry in 2023." Chris has been a notable figure in the international marketing and sales sector for more than 20 years. Chris is renowned worldwide for his role as Senior Vice President and General Manager for Merkle B2B, where he established the Austin office and quickly built it into a dominant agency in the technology sector. Chris also contributed to Merkle's placing second on LinkedIn's list of the best marketing and advertising organizations. Merkle DWA was also recognized as the "Fastest Growing B2B Agency in B2B Marketing’s 2020 US Benchmarking Report." A Tech-Enthusiast Leader Offering Top-notch Demand Generation Solutions at Bython K ick-starting his professional journey as a customer service coordinator, Chris Leger transformed into an inspirational business leader, CEO, hands-on entrepreneur, and industry veteran, empowering Bython to continue its trajectory and metamorphosis in the market as a full-service, full-funnel, Tech-Enabled Demand Generation partner. 11 | October 2023
  • 12. www.theincmagazine.com 03 Bython plans to work with its clients to offer individualized advertising built on an omnichannel architecture. Additionally, Bython operates globally using their own first- and third-party data and procedures to produce campaigns on schedule and within budget. Every campaign is completely transparent in real-time because of the Byonic Platform, which belongs to Bython. Four multi-graph dashboards with real-time insights are included: Account Overview, Campaign Overview, Campaign Asset Documents, and Campaign Statistics. By leveraging a business like Bython, which employs its own first-party data, technology, and resources, marketing, and sales customers are able to trust the outcomes, collaborate with confidence, and make the most of their expenditures. When you partner with Bython, you can rely on customer-centric outcomes that sell, a quick time to market leveraging data and technology, quality, and transparency with real-time analytics, as well as engagement-boosting experiences. The Exclusive Service Portfolio Edge Over the Peers across all campaigns. Bython continues to strive to support you as you create and carry out campaigns in a completely transparent way. Bython is dedicated to directing effective demand-creation initiatives. They offer all of the operational tools required to run and sustain effective campaigns. ƒ'HOLYHU$XWRPDWLRQ6HDPOHVVLQWHJUDWLRQZLWK ƒUHDWHDQGFDUURXWVPDUWFDPSDLJQVWRJHQHUDWH demand using 61+ M global contact records. ƒ6PDUW'DWD,QWHOOLJHQWDOJRULWKPVWRERRVW campaign effectiveness. data delivery platforms (Integrate, Converter, FTP) as well as your CRM and MAP. ƒ'HYHORSRXUEUDQGDQGERRVWRXUHQJDJHPHQW through creative content design. ƒRPELQLQJDXWRPDWHGDQGPDQXDOPHWKRGVWKH 14-point quality assurance process. ƒ5HDOWLPHUHSRUWLQJDQGWUDQVSDUHQWH[HFXWLRQ speed up decision-making. ƒ*OREDO'HOLYHUHQWHUV(QVXUHRQWLPH delivery. (multi-language staff) Marketing Channels ABM Intent Data Interactive Content Multi-Touch Campaigns Events and Webinars Telemarketing Follow-up BANT Buying Groups Surveys Target specific hardware software Boost Engagement Install Base Technologies Target influencers to sell more faster Gain more insight into prospect needs Additional qualification verification Get answers to important questions Position you as an expert Improve your chances of success Form Fill Content Syndication Campaigns Benefits Improve your reach Target high value, specific customers Identify which customers are researching your solution Track who has acted 12 | October 2023
  • 13. 04 Quality: First-party and third-party data are owned by Bython. Naturally, they also uphold the highest standards for data cleanliness and enrichment and numerous other open sources. The data quality regime has machine learning features built in to help identify gaps, and with every touch, records are updated to give the most up-to-date and accurate view of the market. Transparency: Transparency begins before Bython drops the first email. Marketers want a say in the procedure, but they also want to feel confident in their capacity to carry it out and stand out with their message in a crowded market. Customers can use the company portal after the Bython team has begun working to monitor demand generation marketing analytics in real-time and modify criteria based on the performance of the campaign or their own requirements. Overcoming the Obstacles Along the way Plans in the Pipeline Bython’s Vision and Mission Generally, the primary challenges in the industry include conversations about quality, transparency, and accountability. Chris successfully expanded the client and prospect base this year by bringing in agency partners. After adding EMEA last year, he is actively moving into Asia. In the upcoming years, Chris will keep up with this globalization. He will also actively update Byonic on a regular basis while working on our portfolio to fulfill regional needs. The company intends to keep up the current growth trajectory that Bython is experiencing. Value proposition: Bython provides B2B demand generation solutions that foster meaningful connections, drive tangible results, and create positive ROI for our customers. Brand proposition: Accelerating Performance and Growth www.theincmagazine.com 13 | October 2023
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  • 20. T he past decade has seen a seismic shift in the business landscape, underscoring the vital role that industry leaders play in shaping and propelling businesses forward. This understanding has inspired a myriad of CEOs across the globe, whose efforts are universally recognized and lauded within the business sphere. Mr. Hussein Faraj, a seasoned corporate leader and CEO of NuGenesis, stands as a shining testament to this. As one of the pioneers in blockchain technology, he has been at the forefront of the industry's evolution. Faraj's influence extends beyond his role at NuGenesis, as he is also the co-creator of Regenerate Earth and the Founder and CEO of Advantage Group Australasia. Faraj's professional journey began over a decade ago, when he chose to delve into blockchain technology, captivated by its transformative potential. This curiosity fuelled his quest to master this trailblazing technology, leading to the birth of NuGenesis. Having written two comprehensive books, The Great Crypto Hype and Everything Decentralised, Faraj continues to share his wealth of knowledge gathered over his demanding, yet fruitful 13-year career. Faraj envisions his legacy as follows: I seek to be recognized as a trailblazing blockchain architect who not only saw the potential in this technology but also made significant contributions to its evolution. I have strived to disseminate knowledge through various avenues, including the publication of two comprehensive books on the subject. I hope to be remembered for fostering innovation, championing ethical corporate behavior, and effecting substantial global change through the medium of blockchain technology. A Glimpse into NuGenesis: Revolutionizing the Blockchain Landscape NuGenesis aims to radically transform how businesses and individuals interact with blockchain technology. The company seeks to catalyze a novel phase in blockchain development, envisioning a future where it becomes a universal standard across diverse business sectors, facilitating transparent, reliable, and efficient operations globally. Hussein Faraj, at the helm of NuGenesis, is committed to making the platform a conduit for pioneering meta-research and reshaping human engagement with technology. He foresees that the research emanating from NuGenesis will bring about substantial changes in societal practices and medical protocols. Aspiring to witness the initial stage of this vision within the next five years, Hussein eagerly anticipates recognition as a trailblazer in this transformative field. NuGenesis envisions the creation of a comprehensive ecosystem of blockchains, each uniquely designed to serve a wide array of uses and industries, surpassing the scope of conventional single-purpose blockchain networks. The multifaceted network they are developing spans from supply chain management to decentralized banking and beyond. Each segment is poised to revolutionize its designated field through enhanced transparency, efficiency, and decentralization, leveraging the disruptive potential of blockchain technology. At the heart of the NuGenesis ecosystem is their exclusive offering, NuCoin. More than just a medium of exchange, NuCoin is designed to function as a catalyst for a broad spectrum of commercial activities within the ecosystem, fostering innovation and growth. CEO | NuGenesis 20 | October 2023
  • 21. Hussein Faraj A Visionary Leader and Entrepreneur Pioneering the Blockchain Industry Yet, the NuGenesis team isn't content with merely maintaining the status quo. Hussein's efforts extend to the adoption of innovative methodologies and theories surrounding decentralized ledger systems. By scrutinizing the fundamental components of the technology, they aim to unlock the full functional potential of decentralization, thereby reshaping the growth trajectory of this field. NuGenesis is uniquely positioned to catalyze a shift not only in the perception of blockchain technology but also in its practical applications to drive socioeconomic progress. By integrating these avant-garde theories and methodologies into its blockchain design, NuGenesis is offering fundamental transformations within the blockchain industry. This forward-thinking vision and innovative approach underscore the paradigm-shifting changes that NuGenesis brings to the blockchain sphere. The Healthy and Happy Work Environment NuGenesis embraces a work culture that champions open dialogue and innovative problem-solving. It cultivates an environment where the team is inspired to take risks, think out-of-the-box, and challenge the status quo. In this nurturing setting, errors are perceived not as setbacks, but as opportunities for growth and learning. NuGenesis also prioritizes work-life balance, acknowledging the importance of meeting individual needs. The organization advocates for a collaborative approach, ensuring that every team member's voice is heard and valued. Through promoting respect, flexibility, and teamwork, NuGenesis establishes a work environment that contributes to the overall well-being and happiness of its employees. Primary Hurdles Along the Way One of the most pressing hurdles in the blockchain sector is achieving scalable high-speed transactions without compromising transaction speed. At NuGenesis, Hussein Faraj is passionately committed to tackling this issue, focusing on the development of a revolutionary decentralized ledger system that blends speed, scalability, and security seamlessly. Staying abreast of rapidly evolving technological advancements presents another considerable challenge. To maintain a cutting-edge stance, NuGenesis places a significant emphasis on continuous research and development. Regulatory uncertainty forms another major obstacle, to which the team responds by actively engaging with regulatory agencies. The final challenge lies in addressing public misconceptions about blockchain. Hussein firmly believes in the importance of public education to dispel these misconceptions and foster wider adoption, by elucidating the full potential of blockchain. Far from being deterred, Hussein draws inspiration from these challenges to push boundaries and propel the blockchain sector forward. Overcoming these hurdles necessitates a rethink of blockchain architecture, a task that Hussein leads at NuGenesis. The team focuses on designing and implementing innovative solutions, including hybrid and decentralized systems. These advanced systems circumvent the limitations of earlier chains by offering high-speed transactions, scalability, and superior security, essentially reinventing the blockchain infrastructure for greater efficiency and effectiveness. 21 | October 2023
  • 22. By maintaining a relentless focus on research, development, and education, the team at NuGenesis is bridging gaps and leading the way towards a bright future for the blockchain industry. The Unique Leadership Approach of Hussein Hussein's leadership style has been characterized by open communication, the promotion of an innovative culture, and the setting of an exemplary example. He values giving his staff the freedom to develop and be creative while also trusting in their abilities. In this line of work, resilience is essential, and the visionary works hard to instill that in his staff. Hussein stated, I would like to be remembered as an early blockchain architect who embraced the potential of this technology, significantly contributed to its growth, and strived to share acquired knowledge through various means, including authoring a comprehensive book on decentralized ledger systems, when asked how he wished to be remembered by his peers and businesspeople. I want to use blockchain technology to have a significant impact on the world, inspire creativity, and promote moral business Booming on the Way Hussein personally strives to consistently increase his skills and expertise. Within the next five years, he intends to finish writing a thorough books about decentralized ledger systems and share with the world his knowledge gained from more than a decade of experience with blockchain design. In addition to being a critical turning point in his career, this project demonstrates his dedication to spreading awareness of the transformative potential of blockchain technology. Professionally, the visionary leader has ambitious goals for NuGenesis. Over the next five years, he hopes to redefine blockchain's potential and fix its current issues, notably those relating to transaction speed and scalability. In order to push the limits of what blockchain technology is capable of, I'm working to create a cutting-edge decentralized ledger system that overcomes these challenges. In line with this, he envisions NuGenesis becoming a global leader in meta-research. I hope to see us making strides in studying the interplay between meta-technology and human interaction. I believe this research will be pivotal in transforming our understanding of society and medicine, and I am pleased to be at the vanguard of this ground-breaking investigation because I believe this research will be essential in revolutionizing our understanding of society and medicine, said Mr. Hussain. 22 | October 2023
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  • 24. S usheel Ladwa has always been passionate about healthcare. He began his career at Texas Instruments before becoming part of the initial team that built Wipro's healthcare practice, where he led the growth of the payer, provider, and medical device business to over $250M in revenue. He then served as a client partner for major healthcare transformation projects at EDS, later acquired by HP. However, Susheel’s most impactful role was at IBM, where he served as an industry leader for healthcare and life sciences for Cloud Application Services. Following his time at IBM, Susheel joined a start-up in Silicon Valley, and he learned valuable lessons on how not to run a company. With this experience, he took up the CEO role at Onyx Health, a healthcare company disrupting the industry by making data interoperable across the healthcare value chain leveraging the FHIR standards. Besides his work at Onyx Health, Susheel is a contributing editor at DistilINFO Publications and has chaired the American Health Insurance Plans IT workgroup. He has also authored over ten books of quotes and sayings. Over the last decade, healthcare digitization has generated a massive amount of healthcare data. Susheel Ladwa Disrupting Healthcare for Better Patient Care Solving the Growing Issue of Healthcare Data Interoperability 24 | October 2023
  • 25. OnyxOS is a revolutionary plug-and-play product that seamlessly integrates with legacy healthcare data and platforms, enabling the adoption of FHIR standards and creating new business cases to enhance patient outcomes. The organization is presently focused on helping health plans meet the CMS Interoperability requirements, but the benefits of its FHIR standard-based operating system extend far beyond just health plans. Providers, medical device companies, pharmacies, and life sciences companies can all leverage the power of OnyxOS to unlock the full potential of their healthcare data. Embracing New Technologies Healthcare data is notoriously complex, and adopting a new standard like FHIR can add to the complexity for healthcare organizations. However, with Onyx's platform, OnyxOS, healthcare organizations can quickly embrace the new opportunities that arise from the boundaryless healthcare data enabled through the FHIR standards. OnyxOS simplifies the process for healthcare organizations to transform their businesses and reap the benefits of FHIR standards without undergoing a lengthy and stressful build project. Onyx provides a straightforward configuration program that enables organizations to take advantage of the full potential of their data. Moreover, new use cases like prior electronic authorization, digital insurance cards, payer-to-payer data exchange, good faith estimates, and upgrades to FHIR standards are handled on the platform as a version update, making the process seamless. Onyx is proud to offer the industry's first fully SaaS platform for interoperability, making it easier than ever for healthcare organizations to unlock the full potential of their data. Under Susheel’s leadership, Onyx has won the “Frost and Sullivan Best Practices Award for Healthcare data interoperability. Assembling a World Class Team Susheel feels the best thing a leader can do is to assemble a great team, inspire and encourage them, set an aggressive goal and then step back and let The Onyx team brings experience building Blue Button 2.0 for CMS, the world's largest FHIR standards-based interoperability implementation serving over 53 million beneficiaries. Refining the lessons learned at CMS, and applying them for Health Plans, has placed Onyx at the forefront of healthcare data interoperability. Collaborating with Microsoft, Onyx has developed its revolutionary OnyxOS, the world's first “Interoperability Operating System” built on the FHIR standards. Onyx helps Health Plans comply to CMS Interoperability rules and leverage the investments to automate Prior Auth, Acquire Clinical Data for Quality reporting and more. Onyx also brings the first Payer to Payer data exchange platform that is connected to over 300+ healthcare plans. OnyxOS enables healthcare companies to adopt FHIR standards quickly and make their data interoperable, facilitating effective programs that deliver impactful healthcare to patients. We're thrilled about the opportunity that lies ahead and believe that Onyx is well-positioned to disrupt the healthcare industry,- states Susheel Ladwa. Changing the Industry for Good Despite being a relatively new start-up, Onyx has made remarkable progress in the healthcare industry. Presently, Onyx’s platform hosts over 4% of all Government Regulated healthcare lives including Medicare Advantage, Medicaid, CHIP, and QHP plans. The OnyxOS platform is rapidly becoming the preferred choice for healthcare organizations that want to embrace FHIR standards and accelerate data interoperability. However, the real problem in the healthcare sector is not the lack of data but the lack of interoperability across the healthcare value chain. Patient health data is scattered across various health plans, providers, and pharmacies, creating a fragmented system that hinders effective care delivery for better patient outcomes. Onyx, however, is leading the charge in tackling this challenge head-on. 25 | October 2023
  • 26. ● 10x Rule: The first guiding principle that Susheel prioritizes is that every team member should strive to deliver 10x better than anyone else in the industry. When every team member is committed to performing at their best, the collective impact of Onyx on the industry can be almost magical. ● Maniacal Sense of Urgency: In his second guiding principle, Susheel believes that traditional human thinking can be limiting. So he and his team strive to challenge themselves to think differently and disrupt the healthcare industry. They believe that disruptive innovation occurs when people challenge themselves to achieve what may seem impossible, like building something assumed to take sixteen months in just six weeks. Susheel and his team are relentless in their drive to #DisruptHealthcare for the better. ● Comfort Zone Elimination: Susheel believes that culture is one of the hardest things to get right and keep it right. The first element of culture he believes in is Open Communication, it's incredible how open, non-hierarchy, honest, and candid communication can create an environment for the best ideas to win. Two, Empathy, treat people how you want them to treat you. Three Comfort Zone Elimination, nothing significant gets accomplished in the boundary of the comfort zone. As a leader, it is essential to push teams out of their comfort zones; that is where the magic happens. The Future Susheel believes building a meaningful business that positively impacts patients' lives is critical to success. Over the next half a decade, the Onyx platform will touch 1 in 4 lives in the US, impacting positive healthcare delivery by making patient data interoperable. Also, the healthcare system is in dire need of a new, easily scalable Operating System that can roll out new capabilities within weeks instead of several years, and OnyxOS is poised to become the gold standard for the next generation of healthcare systems. Personally, Susheel is also a big advocate for girl empowerment and will continue his work to improve the lives of underprivileged girls worldwide. them work their magic. To achieve this, Susheel follows three guiding principles that he prioritizes: 26 | October 2023
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  • 28. Mobile apps that make it easier for consumers to connect, interact, and shop, are gaining popularity across even small business markets. Last year, for example, 48% of small businesses had an app compared with just 32% the year before. Like web presence, applications are therefore becoming a business requisite. But with app development costing anywhere between $30,000 to $400,000, it takes a little more work than simply boosting online sales to justify this expense. Brands looking to enjoy viable app ROIs particularly need to work on not only developing their app in the first place but ensuring its relevance in a quickly growing market by prioritizing legacy application modernization based on current market trends. In this article, we consider just five of the app development trends that companies of all sizes should be implementing to ensure returns in 2023. App developers continue to consider what augmented and virtual realities have to offer, especially in light of the speed of 5G. Outside of even game-specific apps, brands like Ikea and L’Oreal are using these focuses to # 1 – 5G # 2 – AR VR 2023 spells the start of full-scale 5G usage, and the growth of fully 5G-enabled mobile devices. The faster load times, higher resolutions, and quicker app payments possible with 5G pave the way for app developments like seamless cloud compatibility, enhanced graphics, and even advanced in-app games with improved performance. The App Development Trends To Watch In 2023 28 | October 2023
  • 29. # 3 – Microservices # 4 – Foldable devices # 5 – Mobile app security Brands including Amazon, Netflix, and Etsy are increasingly relying on microservices that make it possible to build an app using multiple independent services. This makes scalability, and ultimately profitability, far easier to achieve when microservices are connected via APIs, and serve a definite purpose within an app’s monolith architecture. According to Amazon, success simply relies on small teams and complete developer oversight of each microservice. From there, brands can build apps with less downtime, enhanced capabilities, and potential profit increases despite a little extra expense at the development stages. Foldable smartphones form a small portion of mobile markets, but they’re increasing in popularity at a fast rate. For app developers, this shift is paving the way for graphic improvements based on larger screens, as well as additions like multiple windows, and on-screen information and controls that aren’t typically possible. enable things like virtual makeup trials, and the ability to test how furniture will look in a room at home before purchase. As this technology continues to advance, consumer expectations for interactive, intuitive app usage will inevitably grow. Mobile app security continues to be a pressing concern, especially in light of ever-changing risks, and growing pressures regarding data protection. Companies like Apple are heralding the way for security trends that include password-less passkeys, while the app development industry, in general, is seeing a shift towards more robust DevOps strategies. By staying on top of trends like these, businesses can save time, money, and efficiency setbacks with their app development, as well as ensuring modern options that appeal to every audience. 29 | October 2023
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  • 32. The blog realm has changed a lot. It doesn’t matter what type of blogger you are, whether it is a fashion, lifestyle blogger, Mommy blogger, or basically being the best type of blog; over the last few years, the blogging world has changed. With the rise of TikTok meant that other platforms had to cater, meaning that more platforms needed to cater more towards video content rather than pictures and text. So, as a blogger, that means that if you want to continue creating content that people see (whether you make money or not), you’re going to have to keep up and create this content too. This doesn’t mean that blogs are out of fashion; when it comes to looking for answers, a blog can help you out more than a video. But for the modern audience, when it comes to marketing your blog, things will need to be done a bit differently. So, here’s what you need to know! As stated above, modern audiences want videos; they want something that’s visually appealing. Visual content, such as infographics, videos, and eye-catching images, can make your blog more shareable and engaging. Incorporate visuals that complement your blog posts and share them on social media platforms to attract a wider audience. Leverage Visual Content WHAT YOU CAN DO TO UNiQUELY MARKET YOUR BLOG FOR THE MODERN AUDiENCE 32 | October 2023
  • 33. Can You Make it Interactive? Seek Out Podcast Appearances Encourage User-Generated Content This is more focused on your blog, but to a small degree, you can kind of make marketing interactive, too. Think of TikTok and YouTube creators; they’ll let their audience make some decisions for them, such as what to buy, what to make, and what to wear. It’s usually polls or quizzes, but you could do the same. In general, audiences love interacting, and it does help with that parasocial relationship. But of course, there’s only so much that you can have on your blog itself. This is why you’ll want to use other platforms to show off your gorgeous visual content. If some huge platforms are simply not your style, then you could even look into the best Youtube alternatives for content creation, too. But overall, videos and visual appeal are going to get you far. Podcasts are a growing medium with dedicated listeners, and these seem to be getting bigger each year. Reach out to podcast hosts in your niche and request to be a guest on their show. This can introduce your blog to a new and engaged audience. Honestly, a lot of podcasters prefer to reach out to other content creators or professionals, so having a website will immediately help you out with being selected. Instead of becoming a trend follower, try to be a trendsetter. Make challenges, create memes, do something that captures the attention of others so they can hop on in and join the bandwagon. UGC is one of the best ways to market yourself, and it’s super genuine, too; it’s just about encouragement. At the end of the day, content creation is just going to keep on changing, and as a creator, you need to just keep up. While blogging sounds like it’s fading from relevancy, it’s not. Instead, it’s just evolved, and the marketing surrounding it evolved as well. 33 | October 2023
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  • 36. Online business surveys refer to surveys conducted through digital platforms or the internet to gather information and insights related to various aspects of a business. These surveys are designed to collect feedback, opinions, and data from customers, employees, or other stakeholders, with the aim of improving business operations, making informed decisions, and enhancing customer satisfaction. Well, let’s look into the benefits of using online surveys for your business: This will let you identify patterns and trends and prioritize product enhancements. You will ultimately deliver products that resonate with their target audience and stay ahead of the competitions. Improve Your Products Enhance Customer Satisfaction, Customer Loyalty and Advocacy Online surveys are a powerful tool you can leverage to gather feedback and opinions from customers to gain valuable insights into your product strengths, weaknesses, and areas for improvement. For example, if you are a SaaS business, you can design questionnaires and open-ended responses as a way to collect specific data on features, usability, performance, and customer satisfaction. One of the other primary benefits of online business surveys is to help improve customer satisfaction. Your business can get insights to help understand and meet customer expectations. Online Business Surveys Their Benefits To Your Business 36 | October 2023
  • 37. Gain Competitive Advantage Increase Your Revenue and Grow Business Improve Operational Efficiency Wrapping up The goal is to help create loyal customers who are more likely to stay with your brand and become advocates. Satisfied customers are more inclined to recommend your products or services to others, thereby driving organic growth and expanding your customer base. Remember, positive word-of-mouth referrals and online reviews from loyal customers can significantly impact your business’s reputation and attract new customers. For example, you can tap into key customer feedback from avenues like online surveys to gain a deeper understanding of customer preferences, pain points, and needs. You can be able to provide seamless and personalized experiences across all touchpoints that build trust and loyalty, resulting in higher customer satisfaction levels and increased customer retention. You can learn more about strengths and weaknesses of a survey to derive customer insights for your business. These surveys can give your business a competitive edge in the market. Keep in mind that research has shown that companies that prioritize customer experience tend to differentiate themselves from competitors, especially in industries where products and services are similar. In this case, online surveys can help you get a unique selling proposition, attracting customers who value superior experiences and are willing to pay a premium for them. Beating your competitors in the realm of customer experience can help your business gain a significant advantage and capture a larger market share. Investing in online business surveys also has a direct impact on your bottom line. Again, studies have shown that companies that prioritize aspects like customer experience tend to outperform their competitors in terms of revenue growth. When customers have positive experiences, they are more likely to make repeat purchases and spend more on your products or services. Loyal customers also tend to have higher customer lifetime value, contributing to long-term revenue growth and business sustainability. Online business surveys can help in optimizing internal processes and systems to deliver better customer and employee experiences. This focus on efficiency can lead to improved operational effectiveness and cost savings. Streamlined customer service workflows, automation of repetitive tasks, and the implementation of self-service options reduce operational inefficiencies, allowing resources to be allocated strategically and improving overall productivity. The benefits of online business surveys are significant and far-reaching, including better products, enhanced customer satisfaction, increased loyalty and advocacy, competitive advantage, revenue growth, improved operational efficiency, and other valuable insights. As a business it it time to start prioritizing online business surveys to help create lasting customer relationships, drive sustainable growth, and secure a strong position in the market. 37 | October 2023
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