1. Terry Taylor
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Terry H. Taylor
2355 Briarwest Blvd, Houston, TX 77077 281-642-4907 terrytaylorhouston@gmail.com
Summary:
Microsoft/CompTIA certified IT Professional seeking an IT position commensurate with
my skills, training, and previous experience. Over 16 years prior consulting experience
including installation, end-user training, customizations, and on-going support.
Certifications:
 MCP Windows 7 - Configuring
 CompTIA A +
 CompTIA Network+
 CompTIA Server+
 CompTIA Mobility+
 Microsoft Tech Assoc. Networking Fundamentals
 Microsoft Tech Assoc. Security Fundamentals
 Microsoft Tech Assoc. Mobility and Devices Fundamentals
 Microsoft Tech Assoc. Windows Server Fundamentals
 Lawson certified SCM: Materials Management/Procurement
Technology Skills:
 Installing Operating Systems: Windows 10/8/7, Vista, XP, 2000; Server 2008.
 Windows Firewall, Network Security, and Remote Management.
 Active Directory, DNS, and DHCP.
 Cabling and Addressing Small/Large Networks, VLSM, VLANS.
 Wireless Access Points, Network Analyzers, and Packet Tracer.
 Computer Assembly, Upgrades, and Troubleshooting.
 Oracle8i SQL, PL/SQL, Crystal Reports 8.0, dBase I/II, and FrontPage.
 Programming languages: Fortran, Pascal, COBOL, and Basic.
 Microsoft Office 365/Pro: Excel, PowerPoint, Word, Access.
 Word Perfect, Lotus123, Windows 10, 8, 7, Vista, XP
Professional Experience:
3/2016 – Present My Computer Career Houston, TX
Desktop IT Assistant
 Mentoring, tutoring, and guiding students through labs associated with the first
half of the program. Provide In-Classroom and Outside-Classroom assistance.
Perform a variety of technical tasks in the installation, maintenance, and
troubleshooting of computer software applications and peripheral equipment.
Assist in tagging and managing inventory of location equipment.

2. Terry Taylor
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10/2015 – Present My Computer Career Houston, TX
Information Technology System Administrator Certificate
Certifications Earned: MCP Win 7, CompTIA: A+, Network+, Server+,
Mobility+; MTA: Networking Fundamentals, Mobility and Devices
Fundamentals, Windows Server Fundamentals, MTA Security Fundamentals
Certifications in Progress: CCENT
12/2001 – Present Procurement/Finance ERP Consultant - Lawson Houston, TX
 Assisted Houston’s largest healthcare clinic system (23 clinics) with
Procurement implementation of Lawson 8.0.2; including E-Requisition
training, EDI rollout, and Palm training. Also assisted their Finance department
in Accounts Payable and GL with post go-live training and problem resolution.
 Assisted a large California healthcare system (30+ hospitals) with upgrade from
7.x to 8.x including contract implementation and post go-live support.
 Assisted Ohio healthcare system (4+ hospitals) with Lawson 8.x Go-live
support and on-going Materials/Account Payable/GL training, problem
resolution, and financial corrections.
 Trained 150+ end-users for a large California healthcare system (12+ hospitals)
for Requisition use and provided go-live support.
 Trained 80+ end-users for a small Montana hospital for Requisition use.
 Provided Go-Live support for a large East Coast healthcare system (8+
hospitals) for the Purchasing Department.
 Created conversion files and scrubbed data prior to loading.
 Created training manuals for the Purchasing Department, E-Requisition users,
and Palm Pilot users.
 Assisted with prime vendor / GPO conversion.
 Developed Policy/Procedure manual for the Accounts Payable department
including Lawson functionality.
 Identified RNI/INR issues and reduced them by 80%.
 Resolved invoice / journal entry posting discrepancies within the GL module.
 Diagnosed system errors, contacted Lawson for patches, and tested results.
1/2001 – 12/2001 Superior Consultant Company, Inc., Plano, TX
Financial Systems ERP Management Consultant–Lawson IC/PO/RQ/WH/AP
 Assisted with the implementation of Lawson v8.0 for a healthcare system
comprised of 8 hospitals, 3 nursing homes, and several off-site clinics.
 Participate with setup design decisions and created multiple conversion files
to complete their new system.
 Conducted Business Needs Analysis for 3 different regions that are currently
on disparate systems of Lawson 7.x and Esi.
 Conducted Application Exploration for decision makers after Lawson training.
 Created documentation for use during Conference Room Pilot.

3. Terry Taylor
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11/1998 – 12/2000 Paracelsus Healthcare Corporation, Houston, TX
Application Support Specialist – LAWSON MM, AP, and GL
 Train 6 and support 9 hospitals during conversion to Lawson Procurement
including end-user training and GO-LIVE support.
 Train 3 and support 9 hospitals during conversion to Lawson Accounts Payable
including end-user training and GO-LIVE support.
 Support 9 hospitals and corporate office for GL module.
 Develop Crystal reports / supplemental information to identify cost savings.
 Develop training material and additional support materials as needed.
 Setup stockroom and par locations inventory for automatic reordering.
 Assist users with work issues, debugs, and system related problems.
 Maintain and update database records for Item Master.
 Streamlined semi-annual hospital-wide inventory process.
 Develop method of intranet web-based updates for Item Master.
 Develop security levels of Lawson Procurement/Accounts Payable.
 Assist with GPO / Lawson integration via internet.
7/1996 - 11/1998 St. Luke's Episcopal Health System Houston, TX
Buyer/Management Assistant
 Trained 200 new users on HBOC requisitions prior to implementation.
 Assisted with data restructure for HBOC conversion.
 Ordered medical supplies via phone, fax, and EDI.
 Maintained databases and department web page for Intranet.
 Timekeeping, payroll reports, cash deposits.
 Handled tenant calls, distributed mail, and typed correspondence.
Education:
10/2015 – present My Computer Career Houston, TX
 Certification: MCP Windows7 - Configuring
 Certifications: CompTIA A+, Network+, Server+, Mobility+
 Certification: Microsoft Technology Associate Networking Fundamentals
 Certification: Microsoft Technology Associate Mobility and Devices
 Certification: Microsoft Technology Associate Windows Server
1/2001 – 8/2001 LAWSON Software St. Paul, MN/Boston, MA
 Certification exams for Lawson Procurement
5/1994 Metropolitan Community College Omaha, NE
Certificate-Microcomputer Technology/Business Applications 4.0 GPA
5/1990 Southeast Community College Lincoln, NE
Associate Degree - Business Administration / Marketing