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MARKET INTELLIGENCE . CONSULTING
www.techsciresearch.com
2015 – 2025
GLOBAL DIGITAL ASSISTANTS IN HEALTHCARE
MARKET
FORECAST & OPPORTUNITIES
2
Scope of Report
Product of Interest (POI): Digital Assistants in Healthcare
Review Period
2015 – 2018
Base Year
2019
Estimated Year
2020
Forecast Period
2021 – 2025
Year Range
REGION
• Asia-Pacific
• Europe
• North America
• Middle East &
Africa
• South America
Global digital assistants in healthcare market is expected to grow at a formidable CAGR during the
forecast period. The key factor responsible for driving the market growth is the growing requirement
for automation in all service-based companies. Additionally, number of users with smart devices is
increasing at an alarming rate, which is further anticipated to boost the growth of digital assistants in
healthcare market worldwide. Moreover, continuous improvement in technology is further expected
to bolster the market growth through 2025.
Market Segmentation
USER INTERFACE
• Automatic Speech
Recognition
• Text-based
• Text-to-speech
• Others
PRODUCT
• Smart Speakers
• Chatbots
• Hospitals & Clinics
• Ambulatory
Surgical Centre
• Patients
• Others
END USER
TYPE
• Rule-Based
• Conversational-Based
APPLICATION
• Patient Tracking
• Medical Reference
• Diagnostic Guides
• Drug Dosage
• Medical Calculators
• Nursing Reference
• Others
DEPLOYMENT MODE
• On-Premise
• Cloud
3
Table of Contents
S. No. Contents Page No.
1. Product Overview
2. Research Methodology
3. Impact of COVID-19 on Global Digital Assistants in Healthcare Market
4. Executive Summary
5. Voice of Customer
6. Global Digital Assistants in Healthcare Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Product (Smart Speakers and Chatbots)
6.2.2. By User Interface (Automatic Speech Recognition, Text-based, Text-to-speech and Others)
6.2.3. By Type (Rule-Based and Conversational-Based)
6.2.4. By Deployment Mode (On-premise and Cloud)
6.2.5.
By Application (Patient Tracking, Medical Reference, Diagnostic Guides, Drug Dosage, Medical
Calculators, Nursing Reference and Others)
6.2.6. By End User (Hospitals & Clinics, Ambulatory Surgical Centres, Patients and Others)
6.2.7. By Company (2019)
6.2.8. By Region (Asia-Pacific, Europe, North America, South America and Middle East &
Africa)
6.3. Product Market Map
4
Table of Contents
S. No. Contents Page No.
7. Asia-Pacific Digital Assistants in Healthcare Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Product
7.2.2. By User Interface
7.2.3. By Type
7.2.4. By Deployment Mode
7.2.5. By Application
7.2.6. By End User
7.2.7. By Country (China, India, Australia, Japan, South Korea)
7.3. Asia-Pacific: Country Analysis
7.3.1. China Digital Assistants in Healthcare Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Product
7.3.1.2.2. By User Interface
7.3.1.2.3. By Type
7.3.1.2.4. By Deployment Mode
7.3.1.2.5. By Application
7.3.1.2.6. By End User
5
Table of Contents
S. No. Contents Page No.
7.3.2. India Digital Assistants in Healthcare Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Product
7.3.2.2.2. By User Interface
7.3.2.2.3. By Type
7.3.2.2.4 By Deployment Mode
7.3.2.2.5. By Application
7.3.2.2.6. By End User
7.3.3. Australia Digital Assistants in Healthcare Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Product
7.3.3.2.2. By User Interface
7.3.3.2.3. By Type
7.3.3.2.4. By Deployment Mode
7.3.3.2.5. By Application
7.3.3.2.6. By End User
6
Table of Contents
S. No. Contents Page No.
7.3.4. Japan Digital Assistants in Healthcare Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Product
7.3.4.2.2. By User Interface
7.3.4.2.3. By Type
7.3.4.2.4 By Deployment Mode
7.3.4.2.5. By Application
7.3.4.2.6. By End User
7.3.5. Australia Digital Assistants in Healthcare Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Product
7.3.5.2.2. By User Interface
7.3.5.2.3. By Type
7.3.5.2.4. By Deployment Mode
7.3.5.2.5. By Application
7.3.5.2.6. By End User
7
Table of Contents
S. No. Contents Page No.
8. Europe Digital Assistants in Healthcare Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Product
8.2.2. By User Interface
8.2.3. By Type
8.2.4. By Deployment Mode
8.2.5. By Application
8.2.6. By End User
8.2.7. By Country (France, Germany, United Kingdom, Italy, Spain)
8.3. Asia-Pacific: Country Analysis
8.3.1. France Digital Assistants in Healthcare Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Product
8.3.1.2.2. By User Interface
8.3.1.2.3. By Type
8.3.1.2.4. By Deployment Mode
8.3.1.2.5. By Application
8.3.1.2.6. By End User
8
Table of Contents
S. No. Contents Page No.
8.3.2. Germany Digital Assistants in Healthcare Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Product
8.3.2.2.2. By User Interface
8.3.2.2.3. By Type
8.3.2.2.4 By Deployment Mode
8.3.2.2.5. By Application
8.3.2.2.6. By End User
8.3.3. United Kingdom Digital Assistants in Healthcare Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Product
8.3.3.2.2. By User Interface
8.3.3.2.3. By Type
8.3.3.2.4. By Deployment Mode
8.3.3.2.5. By Application
8.3.3.2.6. By End User
9
Table of Contents
S. No. Contents Page No.
8.3.4. Italy Digital Assistants in Healthcare Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Product
8.3.4.2.2. By User Interface
8.3.4.2.3. By Type
8.3.4.2.4 By Deployment Mode
8.3.4.2.5. By Application
8.3.4.2.6. By End User
8.3.5. Spain Digital Assistants in Healthcare Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Product
8.3.5.2.2. By User Interface
8.3.5.2.3. By Type
8.3.5.2.4. By Deployment Mode
8.3.5.2.5. By Application
8.3.5.2.6. By End User
10
Table of Contents
S. No. Contents Page No.
9. North America Digital Assistants in Healthcare Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Product
9.2.2. By User Interface
9.2.3. By Type
9.2.4. By Deployment Mode
9.2.5. By Application
9.2.6. By End User
9.2.7. By Country (United States, Mexico, Canada)
9.3. North America: Country Analysis
9.3.1. United States Digital Assistants in Healthcare Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Product
9.3.1.2.2. By User Interface
9.3.1.2.3. By Type
9.3.1.2.4. By Deployment Mode
11
Table of Contents
S. No. Contents Page No.
9.3.1.2.5. By Application
9.3.1.2.6. By End User
9.3.2. Mexico Digital Assistants in Healthcare Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Product
9.3.2.2.2. By User Interface
9.3.2.2.3. By Type
9.3.2.2.4 By Deployment Mode
9.3.2.2.5. By Application
9.3.2.2.6. By End User
9.3.3. Canada Digital Assistants in Healthcare Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Product
9.3.3.2.2. By User Interface
9.3.3.2.3. By Type
9.3.3.2.4. By Deployment Mode
9.3.3.2.5. By Application
9.3.3.2.6. By End User
12
Table of Contents
S. No. Contents Page No.
10. South America Digital Assistants in Healthcare Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Product
10.2.2. By User Interface
10.2.3. By Type
10.2.4. By Deployment Mode
10.2.5. By Application
10.2.6. By End User
10.2.7. By Country (Brazil, Argentina, Colombia)
10.3. South America: Country Analysis
10.3.1. Brazil Digital Assistants in Healthcare Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Product
10.3.1.2.2. By User Interface
10.3.1.2.3. By Type
10.3.1.2.4. By Deployment Mode
13
Table of Contents
S. No. Contents Page No.
10.3.1.2.5. By Application
10.3.1.2.6. By End User
10.3.2. Argentina Digital Assistants in Healthcare Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Product
10.3.2.2.2. By User Interface
10.3.2.2.3. By Type
10.3.2.2.4 By Deployment Mode
10.3.2.2.5. By Application
10.3.2.2.6. By End User
10.3.3. Colombia Digital Assistants in Healthcare Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Product
10.3.3.2.2. By User Interface
10.3.3.2.3. By Type
10.3.3.2.4. By Deployment Mode
10.3.3.2.5. By Application
10.3.3.2.6. By End User
14
Table of Contents
S. No. Contents Page No.
11. Middle East and Africa Digital Assistants in Healthcare Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Product
11.2.2. By User Interface
11.2.3. By Type
11.2.4. By Deployment Mode
11.2.5. By Application
11.2.6. By End User
11.2.7. By Country (South Africa, Saudi Arabia, UAE, Kuwait)
11.3. Middle East and Africa: Country Analysis
11.3.1. South Africa Digital Assistants in Healthcare Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Product
11.3.1.2.2. By User Interface
11.3.1.2.3. By Type
11.3.1.2.4. By Deployment Mode
15
Table of Contents
S. No. Contents Page No.
11.3.1.2.5. By Application
11.3.1.2.6. By End User
11.3.2. Saudi Arabia Digital Assistants in Healthcare Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Product
11.3.2.2.2. By User Interface
11.3.2.2.3. By Type
11.3.2.2.4 By Deployment Mode
11.3.2.2.5. By Application
11.3.2.2.6. By End User
11.3.3. UAE Digital Assistants in Healthcare Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Product
11.3.3.2.2. By User Interface
11.3.3.2.3. By Type
11.3.3.2.4. By Deployment Mode
11.3.3.2.5. By Application
11.3.3.2.6. By End User
16
Table of Contents
S. No. Contents Page No.
11.3.4. Kuwait Digital Assistants in Healthcare Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1. By Product
11.3.4.2.2. By User Interface
11.3.4.2.3. By Type
11.3.4.2.4. By Deployment Mode
11.3.4.2.5. By Application
11.3.4.2.6. By End User
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends & Developments
14. Competitive Landscape
15. Strategic Recommendations
16. About Us & Disclaimer
RESEARCHMETHODOLOGY
18
Research Methodology
 Identifying Key Opinion
Leaders
 Questionnaire Design
 In-depth Interviews
Data
Collection
Developing List
of Respondents
Formulating
Questionnaire
Market
Profiling
Data
Validation
Data
Analysis
In-depth secondary
research was conducted to
determine top players in
the global digital assistants
in healthcare market,
overall market size and
segmental market size.
In order to conduct
industry experts’
interviews, TechSci
formulated a detailed
discussion guide.
List of industry
players and industry
specialists was
developed.
TechSci conducted
interviews with
industry experts and
industry players for
data collection and
verification.
Data obtained as a
result of primary
and secondary
research was
validated through
rigorous
triangulation.
The data was scrutinized
using MS-Excel, statistical
tools and internal
proprietary database to
obtain qualitative and
quantitative insights about
the global digital assistants
in healthcare market.
Data
Collection
Data Filter
& Analysis
Research &
Intelligence
Actionable
Insights
Business
Solution
Primary Research Desk Research Company Analysis
 Recent Developments
 Market Changing
Aspects/Dynamics
 Government Policies
 Conclusion
 Market Participants
 Key Strengths
 LinkedIn
 TechSci Internal
Database
 Factiva
 Hoovers
Paid Sources
 Company Websites
 Company Annual
Reports
 White Paper Study
 Financial Reports
 Investor
Presentations
 Regulatory Body
 Associations, etc.
Secondary
Research
Primary Research
19
Research Methodology
Baseline Methodology
Our dedicated team of industry experts has monitored and analyzed various aspects of the global digital assistants in healthcare market.
segments of this market, while considering the major influencing factors such as increasing prevalence of diseases especially chronic
market forecasting, which would enable our clients to take better decisions while planning their strategy to achieve sustainability in the
Methodology Followed for Calculation of Market Size:
• Market Size by Value: Market size, in terms of value, for the year 2019 was calculated based on information collected through
exhaustive secondary research and primary surveys, with various key opinion leaders/stakeholders, such as digital assistants in
influencers & end users, industry experts, and other industry participants.
• The team interviewed more than 15 – 20 digital assistants in healthcare companies, 100 – 120 end users, and 15 – 20 industry
global digital assistants in healthcare market to obtain the overall market size from 2015 to 2019, which was validated by the Delphi
consideration, the market size was averaged out, to arrive at the market size data during 2015-2019.
20
Research Methodology
• Respondents were asked about the current and future market growth rates, market shares by product, by user interface, by type, by deployment mode, by application, by end user,
by company and by region. Removing the outlier responses, the geometric mean of growth estimates and provider wise revenue shares generated across various segments were
considered, to arrive at the final revenue shares. Revenue shares generated across various segments were further triangulated from other stakeholders.
Methodology Followed for Calculation of Market Shares:
• Market share by product, by user interface, by type, by deployment mode, by application, by end user, by company and by region were calculated based on the responses received
through primary surveys with industry experts, in which the respondents were asked about the market shares or revenue generated from various segments of digital assistants in
healthcare markets. The final shares were calculated by taking the geometric mean of the responses gathered from key opinion leaders after eliminating the outliers.
Methodology Followed for Forecasting:
• TechSci Research performed periodical checks on data collected through the surveys with logic checks and analyzed the survey results in SPSS/Tableau Software.
• Data triangulation techniques were applied to fill the gaps and to present a more meaningful picture of the market. To forecast global digital assistants in healthcare market, TechSci
Research used various forecast techniques such as:
 Moving Average
 Time Series Analysis
 Regression Analysis
 Econometric and Judgmental Analysis
21
Research Methodology
TechSci Research used its own forecast tool, which is based on the growth of various allied industries in respective regions. TechSci Research also used the impact analysis during
short, medium and long term period to estimate the demand and to reach accurate market numbers. It should be noted that the figures compiled are only for the organized market
including market share data. The currency used in the report is the United States Dollar (USD), with the market size indicated in USD million.
Partial List of Companies Interviewed Key Secondary Sources
• Nuance Communications Inc.
• Microsoft Corporation
• Amazon
• Infermedica
• Sensly, Inc.
• eGain Corporation
• Kognito Solutions LLC
• Verint Systems Inc.
• HealthTap Inc.
• Babylon Healthcare Services Ltd
• CSS Corporation
• Medrespond LLC.
• Floatbot.AI
• Kore.AI, Inc.
• Datalog.AI
• True Image Interactive, Inc.
• ADA Digital Health
• idAvatars
• Welltok, Inc.
• Next IT Corp.
 World Bank
 TechSci Research Proprietary Database & Knowledge Repository
 Company Annual Reports
 Industry Magazines
 Industry Reports
 News Dailies
 Credible Paid Databases
22
INDUSTRY BRIEF
According to TechSci Research report, “Global Digital Assistants in Healthcare Market By Product (Smart Speakers, Chatbots), By User Interface (Automatic Speech Recognition, Text-based, Text-
to-speech, Others), By Type (Rule-Based v/s Conversational-Based), By Deployment Mode (On-premise v/s Cloud), By Application (Patient Tracking, Medical Reference, Diagnostic Guides, Drug
Dosage, Medical Calculators, Nursing Reference, Others), By End User (Hospitals & Clinics, Ambulatory Surgical Centers, Patients, Others), By Region, Competition, Forecast & Opportunities,
2025”, global digital assistants in healthcare market is expected to register an impressive CAGR during the forecast period. Surging demand for quality healthcare delivery is one of the major factors
accounting for the growth of global digital assistants in healthcare market. Additionally, increasing number of incidences of chronic disorders across the globe is further expected to bode well for the
growth of global digital assistants in healthcare market through the forecast period. In addition to this, ongoing continuous developments in digital technologies is positively influencing the growth of
global digital assistants in healthcare market. Also, major market players are focusing more towards developing conversational virtual assistant tools along with multi-language support in healthcare
virtual assistant tools, which is making headway for the growth of global digital assistants in healthcare market across the globe. Along with this, mounting use of healthcare applications is further
anticipated to bolster the market growth through 2025. Moreover, integration of artificial intelligence and internet of things along with growing number of mobile phone users is expected to augment
the market growth during the forecast years. Utilization of modern technology products, predominantly chatbots and smart speakers are increasing in various end user industries is forecast to aid the
growth of market in the coming years.
Global digital assistants in healthcare market can be segmented based on product, user interface, type, deployment mode, application, user type, company and region. Considering the user
interface, the market is fragmented into automatic speech recognition, text-based, text-to-speech, others. Among them, the automatic speech recognition segment dominated the global digital
assistants in healthcare market until 2019 and is further anticipated to maintain its dominance during the forecast years as well. The dominance is accredited to its widespread use in smart speakers.
In terms of deployment mode, the market is segregated into on premises and cloud. Out of which, the cloud deployment mode type segment is expected to witness high CAGR during the next 5
years. This high growth is due to increase in technological advancements. Moreover, the companies are shifting to cloud based systems owing to feasibility and data safety, which is estimated to
boost the growth of segment over the coming years.
“Asia-Pacific is forecast to dominate the global digital assistants in healthcare market until 2025 on account of rising aging population in the region. Moreover, continuous technological advancements
coupled with growing use of remote monitoring devices is further boosting the market growth in the region. Also, developing healthcare infrastructure is further expected to aid the market growth over
the coming years.”, said Mr. Karan Chechi, Research Director with TechSci Research, a research based global management consulting firm.
23
SAMPLE DATA - SNAPSHOT
Global Digital Assistants in Healthcare Market Size, By Value (USD Million), 2015-2025F
5.00 6.00 7.00 8.00 9.00 10.00 11.00 12.00 13.00 14.00 15.00
2015 2019 2020E 2025F
By Value (USD Million)
CAGR By Value CAGR By Value
XX% YY%
North America Digital Assistants in Healthcare Market Share, By User Interface, By Value, 2015–2025F
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
2015
2016
2017
2018
2019
2020E
2021F
2022F
2023F
2024F
2025F
Automatic Speech Recognition Text-based Text-to-speech Others
United States Digital Assistants in Healthcare Market Share, By Application, By Value, 2015–2025F
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
14%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
15%
2015
2016
2017
2018
2019
2020E
2021F
2022F
2023F
2024F
2025F
Patient Tracking Medical Reference Diagnostic Guides Drug Dosage
24
REPORT ORDERING
Report Name : GLOBAL DIGITAL ASSISTANTS IN HEALTHCARE MARKET
FORECAST & OPPORTUNITIES
2015 – 2025
To View Sample OR Purchase Report
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About Us & Disclaimer
TechSci Research is a global market research and consulting company with offices in the US, UK and India. TechSci Research provides market research reports in
number of areas to organizations. The company uses innovative business Modes that focus on improving productivity, while ensuring creation of high-quality
of both industry-specific and macroeconomic variables on a state-by-state basis to produce a unique ‘bottom-up’ Mode of a country, regional and global industry
activity and industry trends, the result is a uniquely rich evaluation of the opportunities available in the market.
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The contents of this report are based on information generally available to the public from sources believed to be reliable. No representation is made that it is timely,
accurate or complete. TechSci Research has taken due care and caution in compilation of data as this has been obtained from various sources including which it
considers reliable and firsthand. However, TechSci Research does not guarantee the accuracy, adequacy or completeness of any information and it is not responsible
for any errors or omissions or for the results obtained from the use of such information and especially states that it has no financial liability whatsoever to the
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Digital Assistants in Healthcare Market Size, Share & Industry Growth | TechSci Research

  • 1. MARKET INTELLIGENCE . CONSULTING www.techsciresearch.com 2015 – 2025 GLOBAL DIGITAL ASSISTANTS IN HEALTHCARE MARKET FORECAST & OPPORTUNITIES
  • 2. 2 Scope of Report Product of Interest (POI): Digital Assistants in Healthcare Review Period 2015 – 2018 Base Year 2019 Estimated Year 2020 Forecast Period 2021 – 2025 Year Range REGION • Asia-Pacific • Europe • North America • Middle East & Africa • South America Global digital assistants in healthcare market is expected to grow at a formidable CAGR during the forecast period. The key factor responsible for driving the market growth is the growing requirement for automation in all service-based companies. Additionally, number of users with smart devices is increasing at an alarming rate, which is further anticipated to boost the growth of digital assistants in healthcare market worldwide. Moreover, continuous improvement in technology is further expected to bolster the market growth through 2025. Market Segmentation USER INTERFACE • Automatic Speech Recognition • Text-based • Text-to-speech • Others PRODUCT • Smart Speakers • Chatbots • Hospitals & Clinics • Ambulatory Surgical Centre • Patients • Others END USER TYPE • Rule-Based • Conversational-Based APPLICATION • Patient Tracking • Medical Reference • Diagnostic Guides • Drug Dosage • Medical Calculators • Nursing Reference • Others DEPLOYMENT MODE • On-Premise • Cloud
  • 3. 3 Table of Contents S. No. Contents Page No. 1. Product Overview 2. Research Methodology 3. Impact of COVID-19 on Global Digital Assistants in Healthcare Market 4. Executive Summary 5. Voice of Customer 6. Global Digital Assistants in Healthcare Market Outlook 6.1. Market Size & Forecast 6.1.1. By Value 6.2. Market Share & Forecast 6.2.1. By Product (Smart Speakers and Chatbots) 6.2.2. By User Interface (Automatic Speech Recognition, Text-based, Text-to-speech and Others) 6.2.3. By Type (Rule-Based and Conversational-Based) 6.2.4. By Deployment Mode (On-premise and Cloud) 6.2.5. By Application (Patient Tracking, Medical Reference, Diagnostic Guides, Drug Dosage, Medical Calculators, Nursing Reference and Others) 6.2.6. By End User (Hospitals & Clinics, Ambulatory Surgical Centres, Patients and Others) 6.2.7. By Company (2019) 6.2.8. By Region (Asia-Pacific, Europe, North America, South America and Middle East & Africa) 6.3. Product Market Map
  • 4. 4 Table of Contents S. No. Contents Page No. 7. Asia-Pacific Digital Assistants in Healthcare Market Outlook 7.1. Market Size & Forecast 7.1.1. By Value 7.2. Market Share & Forecast 7.2.1. By Product 7.2.2. By User Interface 7.2.3. By Type 7.2.4. By Deployment Mode 7.2.5. By Application 7.2.6. By End User 7.2.7. By Country (China, India, Australia, Japan, South Korea) 7.3. Asia-Pacific: Country Analysis 7.3.1. China Digital Assistants in Healthcare Market Outlook 7.3.1.1. Market Size & Forecast 7.3.1.1.1. By Value 7.3.1.2. Market Share & Forecast 7.3.1.2.1. By Product 7.3.1.2.2. By User Interface 7.3.1.2.3. By Type 7.3.1.2.4. By Deployment Mode 7.3.1.2.5. By Application 7.3.1.2.6. By End User
  • 5. 5 Table of Contents S. No. Contents Page No. 7.3.2. India Digital Assistants in Healthcare Market Outlook 7.3.2.1. Market Size & Forecast 7.3.2.1.1. By Value 7.3.2.2. Market Share & Forecast 7.3.2.2.1. By Product 7.3.2.2.2. By User Interface 7.3.2.2.3. By Type 7.3.2.2.4 By Deployment Mode 7.3.2.2.5. By Application 7.3.2.2.6. By End User 7.3.3. Australia Digital Assistants in Healthcare Market Outlook 7.3.3.1. Market Size & Forecast 7.3.3.1.1. By Value 7.3.3.2. Market Share & Forecast 7.3.3.2.1. By Product 7.3.3.2.2. By User Interface 7.3.3.2.3. By Type 7.3.3.2.4. By Deployment Mode 7.3.3.2.5. By Application 7.3.3.2.6. By End User
  • 6. 6 Table of Contents S. No. Contents Page No. 7.3.4. Japan Digital Assistants in Healthcare Market Outlook 7.3.4.1. Market Size & Forecast 7.3.4.1.1. By Value 7.3.4.2. Market Share & Forecast 7.3.4.2.1. By Product 7.3.4.2.2. By User Interface 7.3.4.2.3. By Type 7.3.4.2.4 By Deployment Mode 7.3.4.2.5. By Application 7.3.4.2.6. By End User 7.3.5. Australia Digital Assistants in Healthcare Market Outlook 7.3.5.1. Market Size & Forecast 7.3.5.1.1. By Value 7.3.5.2. Market Share & Forecast 7.3.5.2.1. By Product 7.3.5.2.2. By User Interface 7.3.5.2.3. By Type 7.3.5.2.4. By Deployment Mode 7.3.5.2.5. By Application 7.3.5.2.6. By End User
  • 7. 7 Table of Contents S. No. Contents Page No. 8. Europe Digital Assistants in Healthcare Market Outlook 8.1. Market Size & Forecast 8.1.1. By Value 8.2. Market Share & Forecast 8.2.1. By Product 8.2.2. By User Interface 8.2.3. By Type 8.2.4. By Deployment Mode 8.2.5. By Application 8.2.6. By End User 8.2.7. By Country (France, Germany, United Kingdom, Italy, Spain) 8.3. Asia-Pacific: Country Analysis 8.3.1. France Digital Assistants in Healthcare Market Outlook 8.3.1.1. Market Size & Forecast 8.3.1.1.1. By Value 8.3.1.2. Market Share & Forecast 8.3.1.2.1. By Product 8.3.1.2.2. By User Interface 8.3.1.2.3. By Type 8.3.1.2.4. By Deployment Mode 8.3.1.2.5. By Application 8.3.1.2.6. By End User
  • 8. 8 Table of Contents S. No. Contents Page No. 8.3.2. Germany Digital Assistants in Healthcare Market Outlook 8.3.2.1. Market Size & Forecast 8.3.2.1.1. By Value 8.3.2.2. Market Share & Forecast 8.3.2.2.1. By Product 8.3.2.2.2. By User Interface 8.3.2.2.3. By Type 8.3.2.2.4 By Deployment Mode 8.3.2.2.5. By Application 8.3.2.2.6. By End User 8.3.3. United Kingdom Digital Assistants in Healthcare Market Outlook 8.3.3.1. Market Size & Forecast 8.3.3.1.1. By Value 8.3.3.2. Market Share & Forecast 8.3.3.2.1. By Product 8.3.3.2.2. By User Interface 8.3.3.2.3. By Type 8.3.3.2.4. By Deployment Mode 8.3.3.2.5. By Application 8.3.3.2.6. By End User
  • 9. 9 Table of Contents S. No. Contents Page No. 8.3.4. Italy Digital Assistants in Healthcare Market Outlook 8.3.4.1. Market Size & Forecast 8.3.4.1.1. By Value 8.3.4.2. Market Share & Forecast 8.3.4.2.1. By Product 8.3.4.2.2. By User Interface 8.3.4.2.3. By Type 8.3.4.2.4 By Deployment Mode 8.3.4.2.5. By Application 8.3.4.2.6. By End User 8.3.5. Spain Digital Assistants in Healthcare Market Outlook 8.3.5.1. Market Size & Forecast 8.3.5.1.1. By Value 8.3.5.2. Market Share & Forecast 8.3.5.2.1. By Product 8.3.5.2.2. By User Interface 8.3.5.2.3. By Type 8.3.5.2.4. By Deployment Mode 8.3.5.2.5. By Application 8.3.5.2.6. By End User
  • 10. 10 Table of Contents S. No. Contents Page No. 9. North America Digital Assistants in Healthcare Market Outlook 9.1. Market Size & Forecast 9.1.1. By Value 9.2. Market Share & Forecast 9.2.1. By Product 9.2.2. By User Interface 9.2.3. By Type 9.2.4. By Deployment Mode 9.2.5. By Application 9.2.6. By End User 9.2.7. By Country (United States, Mexico, Canada) 9.3. North America: Country Analysis 9.3.1. United States Digital Assistants in Healthcare Market Outlook 9.3.1.1. Market Size & Forecast 9.3.1.1.1. By Value 9.3.1.2. Market Share & Forecast 9.3.1.2.1. By Product 9.3.1.2.2. By User Interface 9.3.1.2.3. By Type 9.3.1.2.4. By Deployment Mode
  • 11. 11 Table of Contents S. No. Contents Page No. 9.3.1.2.5. By Application 9.3.1.2.6. By End User 9.3.2. Mexico Digital Assistants in Healthcare Market Outlook 9.3.2.1. Market Size & Forecast 9.3.2.1.1. By Value 9.3.2.2. Market Share & Forecast 9.3.2.2.1. By Product 9.3.2.2.2. By User Interface 9.3.2.2.3. By Type 9.3.2.2.4 By Deployment Mode 9.3.2.2.5. By Application 9.3.2.2.6. By End User 9.3.3. Canada Digital Assistants in Healthcare Market Outlook 9.3.3.1. Market Size & Forecast 9.3.3.1.1. By Value 9.3.3.2. Market Share & Forecast 9.3.3.2.1. By Product 9.3.3.2.2. By User Interface 9.3.3.2.3. By Type 9.3.3.2.4. By Deployment Mode 9.3.3.2.5. By Application 9.3.3.2.6. By End User
  • 12. 12 Table of Contents S. No. Contents Page No. 10. South America Digital Assistants in Healthcare Market Outlook 10.1. Market Size & Forecast 10.1.1. By Value 10.2. Market Share & Forecast 10.2.1. By Product 10.2.2. By User Interface 10.2.3. By Type 10.2.4. By Deployment Mode 10.2.5. By Application 10.2.6. By End User 10.2.7. By Country (Brazil, Argentina, Colombia) 10.3. South America: Country Analysis 10.3.1. Brazil Digital Assistants in Healthcare Market Outlook 10.3.1.1. Market Size & Forecast 10.3.1.1.1. By Value 10.3.1.2. Market Share & Forecast 10.3.1.2.1. By Product 10.3.1.2.2. By User Interface 10.3.1.2.3. By Type 10.3.1.2.4. By Deployment Mode
  • 13. 13 Table of Contents S. No. Contents Page No. 10.3.1.2.5. By Application 10.3.1.2.6. By End User 10.3.2. Argentina Digital Assistants in Healthcare Market Outlook 10.3.2.1. Market Size & Forecast 10.3.2.1.1. By Value 10.3.2.2. Market Share & Forecast 10.3.2.2.1. By Product 10.3.2.2.2. By User Interface 10.3.2.2.3. By Type 10.3.2.2.4 By Deployment Mode 10.3.2.2.5. By Application 10.3.2.2.6. By End User 10.3.3. Colombia Digital Assistants in Healthcare Market Outlook 10.3.3.1. Market Size & Forecast 10.3.3.1.1. By Value 10.3.3.2. Market Share & Forecast 10.3.3.2.1. By Product 10.3.3.2.2. By User Interface 10.3.3.2.3. By Type 10.3.3.2.4. By Deployment Mode 10.3.3.2.5. By Application 10.3.3.2.6. By End User
  • 14. 14 Table of Contents S. No. Contents Page No. 11. Middle East and Africa Digital Assistants in Healthcare Market Outlook 11.1. Market Size & Forecast 11.1.1. By Value 11.2. Market Share & Forecast 11.2.1. By Product 11.2.2. By User Interface 11.2.3. By Type 11.2.4. By Deployment Mode 11.2.5. By Application 11.2.6. By End User 11.2.7. By Country (South Africa, Saudi Arabia, UAE, Kuwait) 11.3. Middle East and Africa: Country Analysis 11.3.1. South Africa Digital Assistants in Healthcare Market Outlook 11.3.1.1. Market Size & Forecast 11.3.1.1.1. By Value 11.3.1.2. Market Share & Forecast 11.3.1.2.1. By Product 11.3.1.2.2. By User Interface 11.3.1.2.3. By Type 11.3.1.2.4. By Deployment Mode
  • 15. 15 Table of Contents S. No. Contents Page No. 11.3.1.2.5. By Application 11.3.1.2.6. By End User 11.3.2. Saudi Arabia Digital Assistants in Healthcare Market Outlook 11.3.2.1. Market Size & Forecast 11.3.2.1.1. By Value 11.3.2.2. Market Share & Forecast 11.3.2.2.1. By Product 11.3.2.2.2. By User Interface 11.3.2.2.3. By Type 11.3.2.2.4 By Deployment Mode 11.3.2.2.5. By Application 11.3.2.2.6. By End User 11.3.3. UAE Digital Assistants in Healthcare Market Outlook 11.3.3.1. Market Size & Forecast 11.3.3.1.1. By Value 11.3.3.2. Market Share & Forecast 11.3.3.2.1. By Product 11.3.3.2.2. By User Interface 11.3.3.2.3. By Type 11.3.3.2.4. By Deployment Mode 11.3.3.2.5. By Application 11.3.3.2.6. By End User
  • 16. 16 Table of Contents S. No. Contents Page No. 11.3.4. Kuwait Digital Assistants in Healthcare Market Outlook 11.3.4.1. Market Size & Forecast 11.3.4.1.1. By Value 11.3.4.2. Market Share & Forecast 11.3.4.2.1. By Product 11.3.4.2.2. By User Interface 11.3.4.2.3. By Type 11.3.4.2.4. By Deployment Mode 11.3.4.2.5. By Application 11.3.4.2.6. By End User 12. Market Dynamics 12.1. Drivers 12.2. Challenges 13. Market Trends & Developments 14. Competitive Landscape 15. Strategic Recommendations 16. About Us & Disclaimer
  • 18. 18 Research Methodology  Identifying Key Opinion Leaders  Questionnaire Design  In-depth Interviews Data Collection Developing List of Respondents Formulating Questionnaire Market Profiling Data Validation Data Analysis In-depth secondary research was conducted to determine top players in the global digital assistants in healthcare market, overall market size and segmental market size. In order to conduct industry experts’ interviews, TechSci formulated a detailed discussion guide. List of industry players and industry specialists was developed. TechSci conducted interviews with industry experts and industry players for data collection and verification. Data obtained as a result of primary and secondary research was validated through rigorous triangulation. The data was scrutinized using MS-Excel, statistical tools and internal proprietary database to obtain qualitative and quantitative insights about the global digital assistants in healthcare market. Data Collection Data Filter & Analysis Research & Intelligence Actionable Insights Business Solution Primary Research Desk Research Company Analysis  Recent Developments  Market Changing Aspects/Dynamics  Government Policies  Conclusion  Market Participants  Key Strengths  LinkedIn  TechSci Internal Database  Factiva  Hoovers Paid Sources  Company Websites  Company Annual Reports  White Paper Study  Financial Reports  Investor Presentations  Regulatory Body  Associations, etc. Secondary Research Primary Research
  • 19. 19 Research Methodology Baseline Methodology Our dedicated team of industry experts has monitored and analyzed various aspects of the global digital assistants in healthcare market. segments of this market, while considering the major influencing factors such as increasing prevalence of diseases especially chronic market forecasting, which would enable our clients to take better decisions while planning their strategy to achieve sustainability in the Methodology Followed for Calculation of Market Size: • Market Size by Value: Market size, in terms of value, for the year 2019 was calculated based on information collected through exhaustive secondary research and primary surveys, with various key opinion leaders/stakeholders, such as digital assistants in influencers & end users, industry experts, and other industry participants. • The team interviewed more than 15 – 20 digital assistants in healthcare companies, 100 – 120 end users, and 15 – 20 industry global digital assistants in healthcare market to obtain the overall market size from 2015 to 2019, which was validated by the Delphi consideration, the market size was averaged out, to arrive at the market size data during 2015-2019.
  • 20. 20 Research Methodology • Respondents were asked about the current and future market growth rates, market shares by product, by user interface, by type, by deployment mode, by application, by end user, by company and by region. Removing the outlier responses, the geometric mean of growth estimates and provider wise revenue shares generated across various segments were considered, to arrive at the final revenue shares. Revenue shares generated across various segments were further triangulated from other stakeholders. Methodology Followed for Calculation of Market Shares: • Market share by product, by user interface, by type, by deployment mode, by application, by end user, by company and by region were calculated based on the responses received through primary surveys with industry experts, in which the respondents were asked about the market shares or revenue generated from various segments of digital assistants in healthcare markets. The final shares were calculated by taking the geometric mean of the responses gathered from key opinion leaders after eliminating the outliers. Methodology Followed for Forecasting: • TechSci Research performed periodical checks on data collected through the surveys with logic checks and analyzed the survey results in SPSS/Tableau Software. • Data triangulation techniques were applied to fill the gaps and to present a more meaningful picture of the market. To forecast global digital assistants in healthcare market, TechSci Research used various forecast techniques such as:  Moving Average  Time Series Analysis  Regression Analysis  Econometric and Judgmental Analysis
  • 21. 21 Research Methodology TechSci Research used its own forecast tool, which is based on the growth of various allied industries in respective regions. TechSci Research also used the impact analysis during short, medium and long term period to estimate the demand and to reach accurate market numbers. It should be noted that the figures compiled are only for the organized market including market share data. The currency used in the report is the United States Dollar (USD), with the market size indicated in USD million. Partial List of Companies Interviewed Key Secondary Sources • Nuance Communications Inc. • Microsoft Corporation • Amazon • Infermedica • Sensly, Inc. • eGain Corporation • Kognito Solutions LLC • Verint Systems Inc. • HealthTap Inc. • Babylon Healthcare Services Ltd • CSS Corporation • Medrespond LLC. • Floatbot.AI • Kore.AI, Inc. • Datalog.AI • True Image Interactive, Inc. • ADA Digital Health • idAvatars • Welltok, Inc. • Next IT Corp.  World Bank  TechSci Research Proprietary Database & Knowledge Repository  Company Annual Reports  Industry Magazines  Industry Reports  News Dailies  Credible Paid Databases
  • 22. 22 INDUSTRY BRIEF According to TechSci Research report, “Global Digital Assistants in Healthcare Market By Product (Smart Speakers, Chatbots), By User Interface (Automatic Speech Recognition, Text-based, Text- to-speech, Others), By Type (Rule-Based v/s Conversational-Based), By Deployment Mode (On-premise v/s Cloud), By Application (Patient Tracking, Medical Reference, Diagnostic Guides, Drug Dosage, Medical Calculators, Nursing Reference, Others), By End User (Hospitals & Clinics, Ambulatory Surgical Centers, Patients, Others), By Region, Competition, Forecast & Opportunities, 2025”, global digital assistants in healthcare market is expected to register an impressive CAGR during the forecast period. Surging demand for quality healthcare delivery is one of the major factors accounting for the growth of global digital assistants in healthcare market. Additionally, increasing number of incidences of chronic disorders across the globe is further expected to bode well for the growth of global digital assistants in healthcare market through the forecast period. In addition to this, ongoing continuous developments in digital technologies is positively influencing the growth of global digital assistants in healthcare market. Also, major market players are focusing more towards developing conversational virtual assistant tools along with multi-language support in healthcare virtual assistant tools, which is making headway for the growth of global digital assistants in healthcare market across the globe. Along with this, mounting use of healthcare applications is further anticipated to bolster the market growth through 2025. Moreover, integration of artificial intelligence and internet of things along with growing number of mobile phone users is expected to augment the market growth during the forecast years. Utilization of modern technology products, predominantly chatbots and smart speakers are increasing in various end user industries is forecast to aid the growth of market in the coming years. Global digital assistants in healthcare market can be segmented based on product, user interface, type, deployment mode, application, user type, company and region. Considering the user interface, the market is fragmented into automatic speech recognition, text-based, text-to-speech, others. Among them, the automatic speech recognition segment dominated the global digital assistants in healthcare market until 2019 and is further anticipated to maintain its dominance during the forecast years as well. The dominance is accredited to its widespread use in smart speakers. In terms of deployment mode, the market is segregated into on premises and cloud. Out of which, the cloud deployment mode type segment is expected to witness high CAGR during the next 5 years. This high growth is due to increase in technological advancements. Moreover, the companies are shifting to cloud based systems owing to feasibility and data safety, which is estimated to boost the growth of segment over the coming years. “Asia-Pacific is forecast to dominate the global digital assistants in healthcare market until 2025 on account of rising aging population in the region. Moreover, continuous technological advancements coupled with growing use of remote monitoring devices is further boosting the market growth in the region. Also, developing healthcare infrastructure is further expected to aid the market growth over the coming years.”, said Mr. Karan Chechi, Research Director with TechSci Research, a research based global management consulting firm.
  • 23. 23 SAMPLE DATA - SNAPSHOT Global Digital Assistants in Healthcare Market Size, By Value (USD Million), 2015-2025F 5.00 6.00 7.00 8.00 9.00 10.00 11.00 12.00 13.00 14.00 15.00 2015 2019 2020E 2025F By Value (USD Million) CAGR By Value CAGR By Value XX% YY% North America Digital Assistants in Healthcare Market Share, By User Interface, By Value, 2015–2025F 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 2015 2016 2017 2018 2019 2020E 2021F 2022F 2023F 2024F 2025F Automatic Speech Recognition Text-based Text-to-speech Others United States Digital Assistants in Healthcare Market Share, By Application, By Value, 2015–2025F 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 14% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 15% 2015 2016 2017 2018 2019 2020E 2021F 2022F 2023F 2024F 2025F Patient Tracking Medical Reference Diagnostic Guides Drug Dosage
  • 24. 24 REPORT ORDERING Report Name : GLOBAL DIGITAL ASSISTANTS IN HEALTHCARE MARKET FORECAST & OPPORTUNITIES 2015 – 2025 To View Sample OR Purchase Report License Type Price Single User License $4450 Multi-User License $5450 Custom Research License $9450
  • 25. About Us & Disclaimer TechSci Research is a global market research and consulting company with offices in the US, UK and India. TechSci Research provides market research reports in number of areas to organizations. The company uses innovative business Modes that focus on improving productivity, while ensuring creation of high-quality of both industry-specific and macroeconomic variables on a state-by-state basis to produce a unique ‘bottom-up’ Mode of a country, regional and global industry activity and industry trends, the result is a uniquely rich evaluation of the opportunities available in the market. Related Reports • Global Clinical Diagnostics Market By Type of Test (Lipid Panel, Metabolic Panel, Infectious Disease Testing, Others), By Product (Instruments, Reagents, Assays and Kits, Software), By Application (Infectious Disease (COVID-19, Sepsis, HIV , Others), Cardiology, Cancer), By Region, Competition, Forecast & Opportunities, 2025 • Global Telemedicine Market By Component (Hardware, Software, Service), By Deployment Mode (On-Premise v/s Cloud), By Type (Telehospitals, Telehones, mHealth), By Application (Telepathology, Telecardiology, Teleradiology, Teledermatology, Telepsychiatry, Others), By End Users (Hospitals, Clinics, Homecare), By Region, Forecast & Opportunities, 2025 The contents of this report are based on information generally available to the public from sources believed to be reliable. No representation is made that it is timely, accurate or complete. TechSci Research has taken due care and caution in compilation of data as this has been obtained from various sources including which it considers reliable and firsthand. However, TechSci Research does not guarantee the accuracy, adequacy or completeness of any information and it is not responsible for any errors or omissions or for the results obtained from the use of such information and especially states that it has no financial liability whatsoever to the subscribers / users of this report. The information herein, together with all estimates and forecasts, can change without notice. All the figures provided in this document are indicative of relative market size and are strictly for client’s internal consumption. Usage of the same for purpose other than internal will require prior approval of TechSci Research. TechSci Research – North America 708 Third Avenue, Manhattan, New York, United States Tel: +1- 646- 360- 1656 Email: sales@techsciresearch.com www.techsciresearch.com Disclaimer TechSci Research – Europe 54, Old brook, Bretton, Peterborough, United Kingdom Email: sales@techsciresearch.com www.techsciresearch.com TechSci Research – Asia-Pacific B – 44, Sector – 57, Noida, National Capital Region, U.P. - India Tel: +91-120-4523900 Email: sales@techsciresearch.com www.techsciresearch.com