Stride into the online future of property sales with online booking from Appointedd

1. Bricks and Clicks:
Omnichannel delivery for
Estate Agencies
Stride into the online future of property sales with Appointedd

2. ● Vendors and landlords are now seeking
lower fees, with high expectations of
what will be included in their service
● Online property browsing is pulling
buyers’ focus away from your agency
windows and newspapers and into the
digital sphere
● Consumers are demanding the
convenience of online services, which are
available to them 24/7. As an estate
agent offering such a convenience, your
service is immediately more attractive

3. If your agency take just four
appointments over the phone per
day, that’s more than half a working
day every week spent arranging
viewings. But there’s a way for your
agents’ time to be more productive...
Did you know that the
average amount of time it
takes to make an
appointment with a
customer is 15 minutes?

4. Lower operational
costs with online
booking
Self-service online booking enables
you to dramatically reduce the
amount of time you and your agents
spend on admin.
Calls and emails make up a
continuous stream of unscheduled
interruptions throughout the day,
affecting productivity and taking up
time that could be more effectively
spent in revenue generation.

5. House hunters are increasingly
searching for their new property
online over the traditional
newspaper or estate agent window.
By providing online booking, you
deliver a 24/7 service that not only
saves you time and resources, but
also improves the service you offer
and gives you an edge over
competitors.
Where are your buyers right
now? Online, of course!

6. Make
appointments
online, in branch,
and over the
phone
A truly omni-channel solution,
Appointedd allows you to deliver
appointments for viewings across all
platforms.
Potential buyers will have the same
communication flow whether they
book online, on the phone or in
branch - communications can be
standardised to make your customer
journey coherent.

7. Without Appointedd With Appointedd

8. Without
Appointedd
Without Appointedd, it can be awkward
for both staff and customers to schedule
viewings. This process can involve a lot of
back-and-forth communications, and
trying to find times that work. It can be a
frustrating process for all involved.

9. With Appointedd, customers see all
available times, and are guaranteed to
pick a time which works for the agency.
Customers receive automated
confirmations by email and sms, and are
reminded of viewings to prevent
no-shows. The whole experience runs
smoothly for both the customer and
agency.
With
Appointedd

10. Appointedd’s online booking and scheduling
software is secure and seamless, and allows
your agents to make the most of their time.
● Appointedd’s online booking tools can be
embedded on any website or Facebook
page, making them a valuable tool for
conversion
● The booking flow can be customized to
include any specific questions required.
This forms a valuable data capture point
in the flow
Why Appointedd?

11. ● The calendar is clear, intuitive, and
scalable
● Appointedd’s automated appointment
reminders have been shown to reduce
no-show appointments by up to 50%,
meaning agents’ time is more productive
● The two-way calendar sync with all major
external calendars including Google,
Apple, Outlook, Exchange, etc allows
agents to manage their appointments
without a change of internal processes
Why Appointedd?

12. If you would like to learn more and explore the options for
your agency, we offer a free consultation to assess your
current booking process and the potential for improvement
with online booking and automation.
BOOK YOUR CONSULTATION