1. Tashann Panton
Lot 941 13 Bridgeport rd,
Portmore, Saint Catherine
Jamaica WI
Tele: 1 (876) 340 1818, 1 (876) 830 5098
Email: tashannpanton17@yahoo.com
Career Objective
To make available my skills and experience to be manipulated in anyway seen fit towards the growth
and success of this organisation.
Education
Titchfield High School 2009 – 2013
Certificate, Secondary Examination Certificate (CXC)- Passes in 7 subjects
Human and Social Biology - 1
Social Studies - 2
English A - 2
History - 2
Food and Nutrition - 2
Religious Education - 2
Information Technology - 3
Mathematics - Pending
Work Experience
Quality Analyst.
March 2018- Current
IBEX Global Jamaica
Portmore
Jamaica
Duties
• Monitor calls and provide coaching and skills transfer sessions to promote improvement in all areas of
opportunities.
• Design job aids to aid everyday use to ensure correct call flow is followed on all calls.
• Perform random audits to ensure integrity is upheld on all calls.
• Create and execute interactive training to aid in overall improvement based on demand.
• Maintain overall campaign QA and Verification reports.
Customer Service Representative January 2017 – May 2018
IBEX Global Jamaica
Portmore
Jamaica
2. Work Experience Cont’d
Customer Service Representative October 2015 – Dec 2016
Sutherland Global Services
30-36 Knutsford Blvd
Kingston 5
(Substitute)Secretary to the Mayor November – December 2014
Mayor’s Parlour
Portland Parish Council
1 Gideon Avenue
Port Antonio
Portland
Manager June – November 2014
Vee’s Kloset
Russell Road
Buff Bay
Office Clerk December 2013
Planning Dep. Portland Parish Council
West Street
Port Antonio
Portland.
Accreditations
❖ Volunteer with, the woman’s empowerment group, We-Change, JASFL and Equality Jamaica. (present)
❖ Personal Assistant to the founder of Hybrid Entertainment and Event Planning (Present)
❖ Former Assistant Secretary Portland Cycling Club
❖ Former P.R.O We Love Portland Committee (2013 - 2014)
❖ Former Assistant to the Portland Parish Development Committee Chairman (2013 - 2014)
Special Interest
✓ Secretarial
✓ Customer Service
✓ Event planning
3. References
Mr. Larry Robertson
Chairman
Portland Parish Development Committee
Port Antonio
Portland.
(876) 836 8270
Ms. Shauna Kaye Watts
Secretary to the Member of Parliament
East Portland Member of Parliament Office
Port Antonio
(876) 715 4200, 393 4802
Cecil Brown
Councillor Candidate - Cassia Park Division
Also Managing Director of CB Safety Enterprise Ltd
18 Molynes Road
Kingston 5
(876) 298 6690