1. It’s our honor to introduce TQM International Pvt. Ltd. (TQMI) , founded in July 1992, now
recognized as one of the leaders in the field of Training and Consultancy in Quality
Management ,Business & Process Improvement in India and the Middle East.
Established by Mr.Janak Mehta who spearheaded the QC movement in Indian since early 1980s
and has gained international recognition for his work in business process improvement.
TQMI has been providing Quality Management training and consultancy services into India,
Middle East, Far East and the Europe since 1995. It is also servicing clients in South East Asia.
TQMI clients include many of India’s top 100 private sector companies in manufacturing and
service business, several of the MNCs, as also the PSUs and SMEs. TQMI has served over one
thousand clients and many of them have given repeat assignments. TQMI serves its clients with
25 experienced counselors stationed in six cities in India.
The key differentiator is TQMI’s approach and the counselors’ ability to facilitate deployment of
various theories and concepts and demonstrate improvement in the field through pilot
projects.
OFFERINGS
TQMI operations are divided into following categories:
1. Business Solutions Division:
TQMI offers Business Solutions For:
a. Manufacturing
cost reduction
b. Profitability
improvement
c. Productivity
improvement
d. Creating
customer loyalty
e. Customer Value
Management
f. Supplier capability
enhancement
g. Building people &
process capability
h. New product
development
time & cost
reduction
This is done through the combination of various approaches like:
- (TQM)Total Quality Management and Business Excellence leading to Awards like Deming
Prize of Japan, Malcolm Baldrige National Quality Award of USA and European Foundation For
Quality Management Award of Europe etc. These awards are pursued by various organizations
to enhance business performance and only the best organizations gain this kind of recognition.
Approaches used cover methods like 5S for Orderliness & Cleanliness, Daily Management for
consistency & control,Improvement Management and Policy Management or Balanced Sore
Card for strategy development and deployment.
- New Product Development (NPD): Training and consultancy to the clients to develop new
products and variants of the existing products using concurrent engineering and scientific
techniques to understand and meet customer requirements with greater reliability, while
reducing development cycle time, cost and errors at early stages. Understanding customer
requirements and effective utilization of QFD for deployment at various stages of NPD.
- Total Productive Maintenance (TPM): Training and consultancy to clients for improving
Overall Plant Effectiveness with the use of techniques like Autonomous Maintenance, Focused
Improvement, Planned Maintenance and Maintenance Prevention along with people capability
development.

2. - Lean Manufacturing Systems (LMS): Eliminating waste in the entire supply chain Value Stream
with the use of the principle of Pull rather than Push. Using appropriate approaches like Single
Piece Flow, Single Minute Exchange of Dies (SMED), Fool Proofing, Visible factory through
People Involvement for drastically reducing cycle times, inventories, batch sizes, waste of all
kind and cost
with the involvement of people.
This business is growing rapidly as customers are looking for tangible results rather than just
training in new methods and tools.
2. Lean Six Sigma Division:
TQMI is the leading provider of Lean and Six Sigma services in India. Six Sigma is a company-
wide philosophy with the use of appropriate techniques to enhance the Business Performance
of an organization in terms of cost, quality, productivity, customer satisfaction, employee
capability and profitability by reducing the error rate of all outputs of all processes towards 3.4
parts per million. This is being widely used in the USA and now in Europe. TQMI had tied up
with and learnt from the Motorola Solutions Learning’s, the pioneer in the field of six sigma to
offer six sigma related training and consultancy in India in 2003. The association with Motorola
lasted for more than a decade and TQMI has now launched their own Lean/ Six Sigma offerings
in 2015.
TQMI now has more than 12 years of experience in guiding six sigma implementation in
companies in India and overseas. TQMI Key Success Factor is its ability to carry out projects for
Business Process Improvement with over 85% success rate in achieving project objectives.
The methods being used for business process improvement and project delivery include the
following training courses by TQMI, as deemed appropriate.
1. Lean Six Sigma Leadership Jumpstart Program and Champions training
2. Lean Six Sigma Master Black Belt, Black Belt, Green Belt, Yellow Belt and Awareness Training
3. Design for Six Sigma Black Belt and Green Belt trainng
4. Lean for Leadership Team
5. Lean Practitioners Certification Course (For Manufacturing and Service Sector) and Lean
Kaizen Blitz (3-5 days off-site implementation workshop for quick results)
3. ISO / Standard Products Division:
Design, development and implementation of management systems meeting the requirements
of NEW international standards for Quality Management System (ISO9001-2015), Environment
Management, Safety & Health Management, Food Safety, Social Accountability and Information
Security Management etc. This is offered in various verticals like manufacturing, automotive,
telecom, healthcare, financial services, software, hospitality, retail etc.
Method of Delivery:
- Training: Constitutes about 30% of Business.
- Consultancy: Constitutes about 50% of business.
- Assessment and Diagnosis: Constitutes about 20% of business.
With corporate office in Delhi, TQMI has set up branch offices in Mumbai, Chennai and Pune in
India. TQMI has representatives stationed at Nagpur and Vadodra in India.
TQMI’s client base of over 1000 organizations in India and the Middle East typically include:

3. Key Clients:
Multi-National
Companies
Indian Companies Public Sector
Companies
Overseas Companies
General Motors,
Honda SIEL, Honda
Scooters, Yamaha,
Denso, Canon, SKF
Bearings, Timken,
Cummins India,
Siemens, Whirlpool,
Matsushita, Citibank,
Motorola, Nokia,
Erickson, IBM, etc.
Mahindra & Mahindra
Ltd. (Auto & Tractor
Divisions), SRF Ltd.,
NEI
Ltd., Orient Cement,
Brakes India Ltd.,
Escorts Ltd., Voltas,
Tata SSL, Hindalco,
Indian aluminium,
Tata
Motors, Tata Steel,
GTL
Ltd., Arvind Mills etc.
BHEL, Indian Oil
Corporation,
Hindustan
Petroleum
Corporation, Gas
Authority of India,
Maruti Udyog, and
Steel Authority of
India etc.
Adnoc Distribution,
Dubai
Aluminium Company,
Emirates Refining
Company,
Unipex industries,
Empol,
Wartsila Diesel, SRF
Overseas,
Weatherford,
Emirates bank
etc in UAE, Qassim
Cement &
Zamil Steel in KSA and
Awal
Gulf, Bahrain, Qatar
Petroleum, Qatar,
Oman
Trading Establishment
in
Oman.
Recent Clients
Some of the recent contracts Include Tata Motors Ltd, Apollo Tyres, Honda Cars, SRF Ltd., Steel
Authority of India, Artemis Healthcare, Mahindra & Mahindra, Max Life Insurance, Bajaj
FinServ, HDFC Life Insurance, Tata Steel, Hyderabad Industries Ltd., Arvind Ltd., CLAAS
India,Genpact, Metlife, Pentaloon Fashion and Retails Ltd., Exide Industries, TAFE , Polyplex
Corporation etc.
Geographic Markets:
Starting with Indian market since 1992, TQMI expanded to the Middle East in 1995 and South
East Asia in 2004. TQMI promoted a company named T4T Consultants Pvt. Ltd. that provides
services in the foreign countries.
- India: All over India
- Middle East: Serving this market since 1995 contributing to about 20% of total
revenues. Serving UAE, Oman, Saudi Arabia, Syria & Bahrain.
- South East Asia: Serving Malaysian market.
- Europe: UK and Germany
Worked in the past with renowned Collaborators:

4. - British Standards Institution, UK – for Lead Auditor training
- - Motorola Solutions Learning, for Six Sigma, Lean Six Sigma, DFSS and other Products
- RWTUV, Germany – for training of Certified Quality Engineers
- Westinghouse Electric Corporation, USA – for Business Process Reengineering & Customer
Value Management
- Komatsu Career Creation Ltd., Japan – for TQM, TPM, Policy Management & Lean
Manufacturing Systems.
Some of the most eminent consultants known worldwide continue to provide time to TQMI
customers as and when required. These include Prof. Hitoshi Kume, Prof. Y. Washio and Prof.
Noriaki Kano, all Deming Prize winners.
We would really feel privileged to hear from you for further inputs you require and would
feel pleasure to be of further assistance.
We assure you of our best support at all times to come.
sincerely,
Naveen Bharti
TQM International Pvt. Ltd.
Voice Support-+91-9555832727
Email: naveen@tqmi.com Web: www.tqmi.com