An overview of our Support Options for HP EVAs in a question and answer format. Updated 9.6.2012

1. HP Enterprise Storage Support
Some Questions You May Have…
Better Service. Better Value.

2. "Is your company using
HP Enterprise Storage?"
 Get more out of your storage investment by
contracting with TERiX. Set your practices in
motion to allow a longer life cycle to systems.
Let TERiX help keep your systems running.
Better Service. Better Value.

3. "Are you concerned about EOSL
Enterprise Storage?"
 TERiX supports a breadth of EOSL Storage
including EVA (many models/styles). To get a
support quote on any of these systems, call or
e-mail us.
Better Service. Better Value.

4. "Do you need support for other
HP enterprise equipment?"
 Other HP models for servers or network
equipment can be put on the same contract as
well as systems from other manufacturers.
Customers can use our online ticketing system
to see all their contracted systems, real time,
as well as open, monitor, and escalate support
tickets.
Better Service. Better Value.

5. About TERiX
TERiX Computer Service delivers enterprise-grade support for servers, storage,
network hardware and operating systems from over 30 manufacturers
including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
customer satisfaction to exceed Service Level benchmarks and deliver a
superior alternative to OEM hardware support. TERiX customers include a
significant portion of the Fortune 50 and more than twenty U.S. and Canadian
federal government agencies. In business since 1997, TERiX is headquartered
in Sunnyvale, California, and can be found online at
http://www.terix.com/index.php
Better Service. Better Value.