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Get more from NonStop!
                                                                                                                      8th December 2011




                                                               The smart choice for IT services and support of systems that cannot afford to fail!


Copyright © TCM Solutions Limited 2011. All Rights Reserved.
Get more from NonStop
   Why?
     • Reduced TCO
     • Increased ROI
     • Improved Efficiencies
     • Investment Protection
   How?
     • Enhance Longevity
     • Performance – more power
     • Automation – less overhead
     • Resource Optimisation
   Who?
     • DIY
     • Use NonStop specialist

    Make NonStop Better,
      Faster, Cheaper
Getting more from NonStop - Methods
• Performance Tuning

• Hardware Life Extensions and Migration Planning

• HW / SW / SLA Audits and Rationalisation

• BC / DR Provisioning

• Automation – Alert and Fix

• Remote Support – Use Centres of Excellence
• Adaptive Support 100% efficiencies

• ITIL framework / ISO20000 standard
Performance Tuning
• Performance Audit / Review

• Partitioning

• Database Configuration / Tuning

• CPU Performance

• Disk performance

• I/O Performance
• Low PIN / High PIN Utilisation

• Application Specifics
HW / SW / SLA audits and rationalisation
• Review HW / SW support contracts versus SLA

• HW / SW consolidation

• Review existing configuration against business requirements

• Alternative tools

• Bespoke developments
BC / DR provisioning
• Identify and Remove Single Points of Failure

• Review test procedures and results

• Planned / Unplanned procedures

• Review existing approach and evaluate against business requirements
Automation – alert and fix
• Reduce resource costs, Faster fix, Reduced downtime

• Ops alerting and automated fix/call out

• Sys Man alerting

• Evaluate 3rd party products against in-house custom SW
Remote Support
• Centre of Excellence

• Centralised service desk

• Speedy access to local specialists

• Adaptive Support - Combination of on-site and remote for ultimate cost
  efficiency
Why? Here’s what can be achieved…….
• UK Service Provider – realised 20% performance improvement following detailed
  performance review
• UK Financial Institution – realised 40% cost savings by extending life of existing
  HW and SW investment - delaying migration to latest generation platform until
  necessary
• UK Financial Institution – realised annual cost savings of £170K following HW /
  SW / SLA review
• European Financial Institution – 2 week fast-track project to develop and test
  process of recovering their Development system to meet compliance
• UK Financial Institution – reduced level of out-of-hours call out by over 80% using
  their existing HP NonStop tools and “TCMAlert”
• UK Service Provider – with limited NonStop skills / resources managed a
  NonStop environment supported by the TCM Centre of Excellence
Where to start…..
• Review the performance of your HP NonStop systems

   • Do it yourself if you can – if not, we’re here to help and we’ll provide you with
     a high-level report with no obligation.

• Review your platform migration plans – are you migrating for capacity or
  performance reasons?
   • If not, could you save cost and achieve better return on your HW / SW
     investment by extending life of your existing platform?

   • S-series can be supported long beyond HP’s Dec 2012 EOS date.

• Check your HP and 3rd party SW/HW license and support contracts

   • Do you really know what you’re paying for and do you really need it?
Where to start…..
• Review your current system requirements
   •   Review DR provision

   •   Review consolidation options – save on HW / SW costs

   •   Look to extend life of your existing investment – save on HW / SW costs

• How much do those out-of-hours support calls really cost?
   •   Look at repeat calls and implement fixes, up-skill 24x7 Ops teams, automate fixes
       wherever possible, and look at using tools such as TCMAlert

• Are you temporarily inflating team size because of specific projects?
   •   FTE’s and on-site contractors can be expensive

   •   Offshoring can be risky

   •   Looked at using shared services such as UK Centres of Excellence
Further Information
Web:
            www.tcmsolutions.com

Contacts:
            Lee Bradley
            Sales and Information
            Tel: 07850 852512
            Email: lee.bradley@tcmsolutions.com


            Collin Yates
            Principal Consultant
            Tel: 07779 888773
            Email: collin.yates@tcmsolutions.com

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Get More From NonStop

  • 1. Get more from NonStop! 8th December 2011 The smart choice for IT services and support of systems that cannot afford to fail! Copyright © TCM Solutions Limited 2011. All Rights Reserved.
  • 2. Get more from NonStop Why? • Reduced TCO • Increased ROI • Improved Efficiencies • Investment Protection How? • Enhance Longevity • Performance – more power • Automation – less overhead • Resource Optimisation Who? • DIY • Use NonStop specialist Make NonStop Better, Faster, Cheaper
  • 3. Getting more from NonStop - Methods • Performance Tuning • Hardware Life Extensions and Migration Planning • HW / SW / SLA Audits and Rationalisation • BC / DR Provisioning • Automation – Alert and Fix • Remote Support – Use Centres of Excellence • Adaptive Support 100% efficiencies • ITIL framework / ISO20000 standard
  • 4. Performance Tuning • Performance Audit / Review • Partitioning • Database Configuration / Tuning • CPU Performance • Disk performance • I/O Performance • Low PIN / High PIN Utilisation • Application Specifics
  • 5.
  • 6. HW / SW / SLA audits and rationalisation • Review HW / SW support contracts versus SLA • HW / SW consolidation • Review existing configuration against business requirements • Alternative tools • Bespoke developments
  • 7. BC / DR provisioning • Identify and Remove Single Points of Failure • Review test procedures and results • Planned / Unplanned procedures • Review existing approach and evaluate against business requirements
  • 8. Automation – alert and fix • Reduce resource costs, Faster fix, Reduced downtime • Ops alerting and automated fix/call out • Sys Man alerting • Evaluate 3rd party products against in-house custom SW
  • 9. Remote Support • Centre of Excellence • Centralised service desk • Speedy access to local specialists • Adaptive Support - Combination of on-site and remote for ultimate cost efficiency
  • 10. Why? Here’s what can be achieved……. • UK Service Provider – realised 20% performance improvement following detailed performance review • UK Financial Institution – realised 40% cost savings by extending life of existing HW and SW investment - delaying migration to latest generation platform until necessary • UK Financial Institution – realised annual cost savings of £170K following HW / SW / SLA review • European Financial Institution – 2 week fast-track project to develop and test process of recovering their Development system to meet compliance • UK Financial Institution – reduced level of out-of-hours call out by over 80% using their existing HP NonStop tools and “TCMAlert” • UK Service Provider – with limited NonStop skills / resources managed a NonStop environment supported by the TCM Centre of Excellence
  • 11. Where to start….. • Review the performance of your HP NonStop systems • Do it yourself if you can – if not, we’re here to help and we’ll provide you with a high-level report with no obligation. • Review your platform migration plans – are you migrating for capacity or performance reasons? • If not, could you save cost and achieve better return on your HW / SW investment by extending life of your existing platform? • S-series can be supported long beyond HP’s Dec 2012 EOS date. • Check your HP and 3rd party SW/HW license and support contracts • Do you really know what you’re paying for and do you really need it?
  • 12. Where to start….. • Review your current system requirements • Review DR provision • Review consolidation options – save on HW / SW costs • Look to extend life of your existing investment – save on HW / SW costs • How much do those out-of-hours support calls really cost? • Look at repeat calls and implement fixes, up-skill 24x7 Ops teams, automate fixes wherever possible, and look at using tools such as TCMAlert • Are you temporarily inflating team size because of specific projects? • FTE’s and on-site contractors can be expensive • Offshoring can be risky • Looked at using shared services such as UK Centres of Excellence
  • 13.
  • 14. Further Information Web: www.tcmsolutions.com Contacts: Lee Bradley Sales and Information Tel: 07850 852512 Email: lee.bradley@tcmsolutions.com Collin Yates Principal Consultant Tel: 07779 888773 Email: collin.yates@tcmsolutions.com