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Example Chapter SAP Ecohub
1.
Ralf Meyer: Partnering
with SAP Vol. 1 Ralf Meyer: Partnering with SAP Vol. 1 Extra Chapter 3.1 “SAP® Ecosystem Hub” Impressum for “book buyers of Herstellung und Verlag für Partnering with SAP: Books on De- mand GmbH, Norderstedt. Cover design: Goetz Burger, www.plan33.de ISBN-13: 9783837060553 Disclaimer SAP, R/3, mySAP, xApps, SAP NetWeaver, Duet, Business By- Design, PartnerEdge, and other SAP products and services men- tioned in this book as well as their respective logos are trade- marks or registered trademarks of SAP AG in Germany and in several other countries. Other company or product names men- tioned in this book are trademarks or registered trademarks of the respective owners. The information contained in this book serves informational purposes only. Synomic and the authors assume no responsibility for errors or omissions in this document and do not warrant the accuracy or completeness of any information, text, graphics, links, or other items. This book is provided without war- ranty of any kind, either express or implied. Synomic and the au- thors shall have no liability for damages of any kind that may re- sult from the use of this information. The authors also have no control over information that you may access through the use of via web links contained in these materials and do not endorse your use of Web pages, nor do they provide any warranty what- soever relating to third-party web pages. Partnering with SAP Vol. 1 Copyright © 2008 Synomic GmbH All rights reserved. No part of this publication may be reproduced Ralf Meyer or distributed in any form or by any means, or stored in a data- Business models for software companies base or Internet solution, without the prior written permission of ISBN-13: 9783837060553 the publisher. SAP EcoHub © 2008 Synomic GmbH SAP EcoHub © 2008 Synomic GmbH 1 2
2.
Ralf Meyer: Partnering
with SAP Vol. 1 Ralf Meyer: Partnering with SAP Vol. 1 1.1. Ecosystem Hub Customer ownership and account control: full owner- ship and customer control by you. SAP forwards the Chapter Summary customer request for buying to you. SAP offers an online solution marketplace with the opportu- Go-to-market: SAP offers the opportunity to advertise, nity to advertise partner solutions exactly where customers no additional go-to-market attached. are looking for SAP´s solutions, on the SAP ecosystem hub Marketing support: No marketing support except adver- website http://ecohub.sap.com. tising space. 1.1.1. Definition of Ecosystem Hub Quality Assurance: You test your software. The Ecosystem Hub is an online marketplace for advertising Support: Support is done by you for your solutions. partner solutions and solutions resold by SAP. Besides the Ecosystem Hub is a global partnership model. You get ad- solution name, partners can include collaterals, success sto- vertising space on SAP´s global website ries and whitepapers on this site. http://ecohub.sap.com. Customers are able to browse SAP´s Customers can look up and select partner solutions on the solution offering and can find your advertised solution, too. Ecosystem Hub website. Once a customer is interested in a Customers and partners can also attach ratings and reviews solution, the customer enters his contact data and SAP for- to the advertised products. ward this contact data to the partner. SAP´s goal for this partnership model is maximizing the Online reviews and ratings of the solutions and links to the revenue from platform user licenses and maximizing the SAP developer network information about the solutions platform adoption of SAP´s NetWeaver platform. Platform complete the information provided on the Ecosystem Hub. User Licenses are licenses sold by SAP to customers when customers run partner solutions on the SAP NetWeaver plat- Ecosystem Hub Participation at SAP means the following: form. Shipment of products: Partner ships products. The following figure shows the services and payments flow- Pricing: Partner determines pricing ing for SAP Ecosystem Hub. SAP customers pay a license Branding: partner-branded only, some co-branded SAP and maintenance fee for the software sold by the partner. resellers show up on the site, too The SAP partner pays fees for certification, for membership in the SAP PartnerEdge Partner program and for advertising Intellectual Property (IP): SAP keeps its IP, you keep on the SAP Ecosystem Hub. your IP. Booking revenue: Selling on your paper. SAP EcoHub © 2008 Synomic GmbH SAP EcoHub © 2008 Synomic GmbH 3 4
3.
Ralf Meyer: Partnering
with SAP Vol. 1 Ralf Meyer: Partnering with SAP Vol. 1 SAP Partner Edge membership Ecosystem Hub SAP Certified solution See the chapter on Certified Solutions for more information. Software Partners Platform User License Certification Provide To get a Platform User License Certification, you have to Eco Hub prove that your solution is certified on a selection of inter- SAP Sell platform Customers faces. The simplest way to get this certification when your user licenses solution calls SAP´s Enterprise Services. Products, Solution fit Assets or Payments Services Your solution covers a whitespace that is important for SAP customers to cover. Your counterparts in SAP business de- velopment will ask for this, so be prepared to show that your Copyright © 2008 Synomic GmbH Figure 1: Ecosystem Hub solution is a great complement to SAP´s solution. 1.1.2. Requirements for Ecosystem Hub Non-competitive solution and behavior The following key requirements qualify a partner solution to It is obvious that your solution resold by SAP should be become a Ecosystem Hub for SAP: non-competitive. But the rest of your product portfolio and roadmap will also be scanned carefully for competitive of- SAP PartnerEdge membership, ferings. If there is a competitive offering, SAP sales will be Partner has a SAP Certified Solution, very careful in Ecosystem Hubing your solution and that is not good for the overall revenue. Partner has Platform User License Certification The behavior of your sales force is also key for a successful EcoHub Participation Agreement signed. cooperation with SAP. Make it very clear to your sales force For you as a partner, the solution has to have a significant that they should avoid competitive behavior with SAP sales. revenue potential in the SAP customer space. SAP will also watch if you have a non-competitive solution and show also non-competitive behavior. SAP EcoHub © 2008 Synomic GmbH SAP EcoHub © 2008 Synomic GmbH 5 6
4.
Ralf Meyer: Partnering
with SAP Vol. 1 Ralf Meyer: Partnering with SAP Vol. 1 1.1.3. Process to get a Ecosystem Hub part- Simplicity in packaging and licensing. Package and nership license your solution in three T-shirt sizes, e.g. for 200.000 Euro, 500.000 Euro, 1 Mio Euro. The process has several steps: Non-competitive solution portfolio and no channel Join the PartnerEdge partner program by joining on the conflicts. website http://www.partnerwithsap.com; Certify your solution, see separate section on certified What to do solutions in this book; Make sure there are high revenue expectations for your Get Platform User License certification sales into the SAP customer base and you have refer- ences of SAP customers. Get in contact with the SAP Ecosystem Hub Team via email to EcoHub_Partners@sap.com. Make sure there is solution fit with SAP product portfo- lio and your entry price tag is high. Sign the Ecosystem Hub Participation Agreement Follow the simple process laid out on the Ecosystem 1.1.4. Survival tips from existing Ecosystem Hub website Hub partners o Join the PartnerEdge partner program by joining on the website 1.1.5. Cheat sheet Ecosystem Hub http://www.partnerwithsap.com ; Key Requirements o Certify your solution, see separate section on certified solutions in this book; SAP Partner Edge membership must be in place. If you don´t have a SAP Partner Edge Partnership yet, o Get in contact with the SAP Ecosystem Hub you have to apply for it. Fee will be about 3400 US dol- Team via email to lars. EcoHub_Partners@sap.com Platform User License Certification: entry price tag o Sign the Ecosystem Hub Participation should be between 100.000 Euro and 150.000 Euro. Agreement SAP sales are used to high price tags and motivation of SAP sales requires high entry price tags. What to expect If you are missing one of the key requirements above, it will be impossible to convince SAP. SAP EcoHub © 2008 Synomic GmbH SAP EcoHub © 2008 Synomic GmbH 7 8
5.
Ralf Meyer: Partnering
with SAP Vol. 1 Ralf Meyer: Partnering with SAP Vol. 1 Expect the overall process from initial contact to execu- tion by the SAP field organization to take about 1-2 months if your solution is already certified, 3-6 months if your solution is not certified yet. What to avoid Competitive solutions: if you have a competitive solu- Please occasionally visit tion, it is questionable that customers will search for it www.synomic.com/partnerbook on a SAP website. for further updates and downloads. What if SAP does not want to enroll you to Ecosys- tem Hub? Your feedback is appreciated via email at Ask SAP for regional or local partnership programs. partnerbook@synomic.com Go for Endorsed Business Solution: a revenue share is better than no agreement with SAP. Go for Referral or reselling through partners or direct access to customers through partner consultants or through customer communities and SAP events. What if SAP does not want to enroll you to Ecosys- tem Hub? Ask SAP for regional or local partnership programs. Copyright © 2008 Synomic GmbH All rights reserved. No part of this publication may be reproduced Go for Endorsed Business Solution: a revenue share is or distributed in any form or by any means, or stored in a data- better than no agreement with SAP. base or Internet solution, without the prior written permission of the publisher. Go for Referral or reselling through partners or direct access to customers through partner consultants or through customer communities and SAP events. SAP EcoHub © 2008 Synomic GmbH SAP EcoHub © 2008 Synomic GmbH 9 10
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