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1
Making your Workplace
more productive
hello@thebotplatform.com
2
Estimated that 85% of a typical
firm’s 900+ processes can be
automated
McKinsey & Company
”
3
Time isn’t scalable.
-Bots are.-
4
Workplace bots help people get stuff done
Daily
stand ups
Tasks
Assist new
starters
Task
tracking
Employee
handbooks
Marketing
integration
Submitting
expenses
Company
wide comms
FAQs
Planning
meetings
Training
& surveys
Booking
rooms &
equipment
Helpdesks
Appraisals
CRM
integration
Raising POs
FinanceSales HR Operations Teams
55 Customer Case Studies
66
After adopting Workplace to help transform internal
communication, Ennismore have been using The Bot Platform
to build bespoke tools and applications that increase
workforce engagement, collaboration and productivity.
Connect the
workforce
and increase
productivity
LEARNING & DEVELOPMENT EMPLOYEE RECOGNITION EXCHANGE PROGRAMS RESOURCING & BILLING TRAVEL & ACCOMODATION
Discover Your Best Self Ennismore Hero Switch It Up! Hammertime Work Bed
77
Crowdsource
employee
knowledge
DFS wanted to get their workforce involved in creating its new
corporate values so they created a Corporate Values Bot that
asked employees their thoughts and opinions on DFS culture.
The results blew DFS away.
-In-depth reporting-
Management could
see results and
employee feedback.
-Time efficiency-
DFS were able to
quickly create and
launch the bot.
-Easy to use-
The bot was simple to
use and accessible to
all employees.
-Fast response time-
Majority of responses
received within 5
minutes of broadcast.
-Cost savings-
Automating company-
wide feedback saved
DFS time and money.
-Increase responses-
Survey bot generated
33% more responses
than Survey Monkey.
88
With a rapidly growing community of members, Wake Up
Warrior created a suite of bots on Workplace by Facebook to
better connect with their audience and drive efficiencies
within their internal workforce.
-Great for events-
100% of event attendees
are now being reached
in seconds.
-More effective-
After deploying bots
Wake Up Warrior
saw an increase in
member engagement.
-Driving efficiencies-
Using bots, tasks are being
completed 38X faster than
previous processes.
“I was blown away.
Something that used to
take up two days of my time
every other week had taken
me just 10 minutes with the
bot.”
Gus Van Dender, Wake Up Warrior
-Ease of use-
Wake Up Warrior can easily
update their bots over time
and add in new features.
Automate
communication
& processes
-More intuitive-
Bots are now being used as
WuW’s main communication
channel to members.
99
Communicating
at events and
conferences
Facebook are in their second year of utilising Event Bot
for their annual 1EMEA conference. The bot provides
personalized event scheduling, travel and logistics
information, FAQ automation and attendee feedback.
-Communicate at Scale-
Automatically communicate
with various audiences and
stakeholders involved in your
event or conference.
-Automate FAQs-
Reply to FAQs and logistical
information with relevant
information. Keep on track of
new questions being asked.
-Content and Schedules-
Allow event organizers and
attendees to access
schedules, content and
event information.
-Drive Feedback-
Provide a 2-way comms
channel for live feedback,
interactivity, forms and post
event surveys.
1010
Helping A
Community
Of Personal
Trainers
The One Percent Group, a company that helps online personal
trainers grow and scale their businesses, use bots to save their
staff time, increase member engagement and provide
personalized business development and training at scale.
-Saving Time-
Processes that used to take
10-20 hours a week are now
completely automated.
“More people are engaging
in groups, showing up at
events and participating in
general areas of our
program because of bots.”
-More Engagement-
Bots have helped
increase participation
with training programs.
-Tailored Updates-
Bots are being used to
deliver personalized training
content at scale.
1111 Workplace Bot Templates
Templates that allow you to quickly create and customize bots on Workplace.
121212
We have a number of bot templates that you
can set up with minimal work required
SetUpTime
Updates Required
Stand Up Bot
Mood Bot
Employee
Recognition
Survey Bot
New Starter Bot
Ideas Bot
Event Bot FAQ Bot
Jobs Board Bot
1313
New Starter Bot allows new employees to get access to
information quickly, easily, and in a centralised location,
while allowing HR/Management to drip-feed specific
training and information over time.
-Easy to use-
Create seamless onboarding
experiences that can be used
across devices.
Onboard
new starters
-On-demand-
Allow employees to get
information when and
where they need it.
-Drip feed training-
Schedule information and
new materials over time.
-Segment starters-
Create unique onboarding
programmes based on title,
seniority or location.
-Gain feedback-
Quickly understand an
employee’s comprehension
of their training.
-Reporting & Analytics-
See training progress and
what new starters are asking
for and needing.
1414
Survey Bot allows you to quickly and accurately get
information from your employees - whether that be their
mood, location, satisfaction, comprehension, and more.
-Quick and easy-
Create survey bots in
minutes and instantly send
them to your workforce.
Conduct
surveys and
research
-Employee targeting-
Send out surveys to specific
work groups, departments
or locations.
-Analytics dashboard-
Monitor employee
engagement and access
reporting tools.
-Improve culture-
Give managers the
information they need to
make informed decisions.
-Better Delivery-
Allow employees to
complete surveys quickly,
easily and across devices.
-Higher Engagement-
Generate better response
rates than other survey
channels such as Survey
Monkey or Google Forms.
1515
Employee recognition bot allows you to highlight core
company values and principles as well as allowing staff
to vote for colleagues and team members who have
gone above and beyond.
Encourage
and promote
employee
recognition
-Encourage-
-Recognition-
from staff for their
colleagues who’ve gone
above and beyond
-Reiterate-
-Core Values-
and behaviors you
want to encourage
from your staff
-Increase-
-Motivation-
for employees of all levels
across the organization
-Send-
-Broadcasts-
to groups of employees
encouraging them to vote
for their colleagues
-Provide-
-Transparency-
and visibility into
the recognition and
rewards process
-Keep Track Of-
-Nominations-
and identify staff who
are giving and receiving
the most votes
1616
Ideas Bot allows you to easily and quickly crowdsource
knowledge and ideas from your workforce, whether it's
something to increase employee happiness or a brainwave
about how to better help your customers.
Crowdsource
ideas from
your workforce
-Encourage-
-Participation-
and give staff a
platform to easily
share their ideas
-Increase-
-Effectiveness-
of gathering feedback
and ideas from across
your company
-Improve-
-Collaboration-
and increase agility
and cross-functional
collaboration
-Send-
-Broadcasts-
asking for ideas
from specific groups
of employees
-Reduce-
-Distance-
between leadership and
employees and connect
the organization
-Save and share-
-ideas and feedback-
to specific groups or
people on Workplace,
or to connected docs
1717
Event Bot allows companies and organizations using
Workplace by Facebook to easily create bespoke bots for
their events and conferences ensuring organizers and
attendees are kept up to date and in the know.
-Broadcast updates-
Automate communication
with your staff and event
attendees.
Information for
events and
conferences
-Segment users-
Tailor specific messages to
different audience groups.
-Answer FAQs-
Instantly answer commonly
asked questions from users.
-Outline logistics-
Supply details on travel,
accommodation and other
logistical information.
-User engagement-
Interact with and get
feedback from staff and
attendees.
-House content-
Provide event information,
content and schedules.
1818
Mood Bot allows you to quickly and accurately measure the
pulse of company culture - whether that be their mood, stress
levels, workload, satisfaction or pride.
-Quick and easy-
Create survey bots in
minutes and instantly send
them to your workforce.
Stay on top of
staff morale
and culture
-99% read rate-
Get a far better read rate
than other survey
channels and tools.
-21% CTR-
See increased response
rates and engagement.
-Employee targeting-
Send out surveys to specific
work groups, departments
or locations.
-Analytics dashboard-
Monitor employee
engagement and access
reporting tools.
-Improve culture-
Stay on top of company
morale and improve
internal culture.
1919
Announcement Bot allows you to easily and quickly send
important company news to your whole workforce, or specific
groups of staff - whether that be based on location, department
or seniority - and then automate follows ups to ensure follow
ups and action points are completed.
Make sure
important news
is seen and read
-Better Visibility-
Ensure important
information is seen by staff
faster than posting to
groups or sending email.
-Higher Read Rates-
Messages sent via the bot
appear at the top of
employee inboxes, leading
to higher read rates.
-Segment users-
Send out broadcasts to
specific Workplace Groups,
user segments, or to the
entire organization
-Remind Users-
Send reminders and follow
ups to staff to ensure
important actions and
tasks are completed.
-Better CTRs-
Broadcasts have an average
click through rate of more
than 21% - far higher than
other channels.
-Set and forget-
Use automation to schedule
important updates and send
follow ups, without taking
up loads of time.
2020
The Daily Standup Bot helps improve communication,
accountability, and collaborative working by allowing your
workforce to provide details on what they’ve been working
on and posting that information to a centralized location.
-Saving time-
Remove unnecessary
stand-up meetings that take
up hours of time every week.
-Collaboration-
Improve knowledge
transfer, remove silos
and increase transparency.
-Remove roadblocks-
Quickly identify issues and
blockers getting in the way
of staff productivity.
-Accountability-
Easily verify how your
workforce are spending
their time.
-Fully integrated-
Add Standup bot to the
entire company or to
specific work groups.
Run
remote
standups
-Increase productivity-
Help your staff focus on the
key tasks they need to be
concentrating on.
2121
The Jobs Board Bot allows you to easily and quickly
highlight available job openings within your organization
and allow your existing staff and employees to apply for
the position directly via the bot.
Promote job
openings to
your workforce
-Encourage-
-Internal Growth-
and highlight available
opportunities throughout
the company
-Increase-
-Awareness-
of existing job
openings to your staff
and employees
-Decrease-
-Turnover-
of high performing staff
due to lack of career
progression or options
-Easy to use-
application process
means all staff and
employees can apply
-Save and Share-
applications with HR and
departmental groups
or decision makers
-Connect & Automate-
using third party
HR systems and
services APIs
2222
Office Bot is perfect for improving the day-to-day running of
the office. Having a meeting in Conference Room B and need
a phone number, want to know how to connect to a printer or
looking for the wifi password? This bot is for you!
-Reduce IT tickets-
Reduce the amount of calls
for simple IT support.
Make office
information
accessible
-Automate FAQs-
Create an automated and
continually improving
depositary of information.
-Empower employees-
Allow employees to get
information when and
where needed.
-Front house support-
Store your office core
information in one, easily
accessible location.
-New office updates-
Inform employees about
important events, issues or
office updates.
-Always on-
Enable your workforce to
instantly get answers, no
matter the time or day.
23
Bots will save you time and money
10 mins saved
per day per person
10,000 people
in a company
$5,509,200 saved
per year *
*Based on London living wage of £10.55 per hour
2424
Member of The Mayor of London’s
Business Growth Programme
We are the
trusted platform
for building bots
on Workplace.
Super easy to use
self service platform
Featured by Forbes, The Guardian,
The Drum, VentureBeat,
The Observer and many more
Zero downtime
since launch
Used by global brands and organizations
Over 60 million
messages sent
Approved Vendor &
Preferred Provider
Facebook’s only
recommended partner for
building bots on Messenger
AND Workplace
25
With offices in the UK, US and Canada
26
What you get with The Bot Platform
A trusted, reliable
and secure platform
An easy to use
interface - no coding
skills required
A team of experts,
here to help
27
Announcements
& notifications
Automated
help-desks
New hire
onboarding bots
Surveys, forms
& questionnaires
Analytics
& reporting
Personalisation
& intelligence
Tools to
drive adoption
Integrations
& APIs
We have a proven self-serve platform designed
to help you be more productive at work
2828
How do we stack up against the competition?
Reliable enterprise grade
Unstable consumer grade
Ease
of use
Requires
custom dev
Home made
2929
Our customers love it...
"The Bot Platform
is so much easier
to use than others."- Jon Heaton, Partner Engineering Manager at Facebook
30
Our customers love working with us
The Bot Platform has an NPS score of 78, where the software industry average is 55.
Our median support response time is 6 minutes and we also get great customer feedback:
“I love how helpful the team
is for J&J, the time & effort
they put into making sure
everything is great.”
- Rhian Buckley, Brand Manager,
Johnson & Johnson
“You guys offer a really great service!
And I recommend you to all my clients.”
- Marcus Sullivan, CEO, Circulate
"The Bot Platform is so much easier to use than others."
- Jon Heaton, Partner Engineering Manager at Facebook
“We decided we needed a bot
[...] so I created it last night - it
only took 2 hours! That would
never happen if we used an
external agency.”
- Marcos Eleftheriou, Head of
Internal Comms, Ennismore
“The Bot Platform has excellent customer support”
- Roi Reis, Sr. Manager, Viacom
“Have a look at event bot built using TBP,
really impressive, we used them for
several internal events”
- Julien Lesaicherre, Director of EMEA, Facebook
31 Thanks,
Let’s keep talking!
hello@thebotplatform.com
https://thebotplatform.com

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Making your Workplace more productive

  • 1. 1 Making your Workplace more productive hello@thebotplatform.com
  • 2. 2 Estimated that 85% of a typical firm’s 900+ processes can be automated McKinsey & Company ”
  • 4. 4 Workplace bots help people get stuff done Daily stand ups Tasks Assist new starters Task tracking Employee handbooks Marketing integration Submitting expenses Company wide comms FAQs Planning meetings Training & surveys Booking rooms & equipment Helpdesks Appraisals CRM integration Raising POs FinanceSales HR Operations Teams
  • 6. 66 After adopting Workplace to help transform internal communication, Ennismore have been using The Bot Platform to build bespoke tools and applications that increase workforce engagement, collaboration and productivity. Connect the workforce and increase productivity LEARNING & DEVELOPMENT EMPLOYEE RECOGNITION EXCHANGE PROGRAMS RESOURCING & BILLING TRAVEL & ACCOMODATION Discover Your Best Self Ennismore Hero Switch It Up! Hammertime Work Bed
  • 7. 77 Crowdsource employee knowledge DFS wanted to get their workforce involved in creating its new corporate values so they created a Corporate Values Bot that asked employees their thoughts and opinions on DFS culture. The results blew DFS away. -In-depth reporting- Management could see results and employee feedback. -Time efficiency- DFS were able to quickly create and launch the bot. -Easy to use- The bot was simple to use and accessible to all employees. -Fast response time- Majority of responses received within 5 minutes of broadcast. -Cost savings- Automating company- wide feedback saved DFS time and money. -Increase responses- Survey bot generated 33% more responses than Survey Monkey.
  • 8. 88 With a rapidly growing community of members, Wake Up Warrior created a suite of bots on Workplace by Facebook to better connect with their audience and drive efficiencies within their internal workforce. -Great for events- 100% of event attendees are now being reached in seconds. -More effective- After deploying bots Wake Up Warrior saw an increase in member engagement. -Driving efficiencies- Using bots, tasks are being completed 38X faster than previous processes. “I was blown away. Something that used to take up two days of my time every other week had taken me just 10 minutes with the bot.” Gus Van Dender, Wake Up Warrior -Ease of use- Wake Up Warrior can easily update their bots over time and add in new features. Automate communication & processes -More intuitive- Bots are now being used as WuW’s main communication channel to members.
  • 9. 99 Communicating at events and conferences Facebook are in their second year of utilising Event Bot for their annual 1EMEA conference. The bot provides personalized event scheduling, travel and logistics information, FAQ automation and attendee feedback. -Communicate at Scale- Automatically communicate with various audiences and stakeholders involved in your event or conference. -Automate FAQs- Reply to FAQs and logistical information with relevant information. Keep on track of new questions being asked. -Content and Schedules- Allow event organizers and attendees to access schedules, content and event information. -Drive Feedback- Provide a 2-way comms channel for live feedback, interactivity, forms and post event surveys.
  • 10. 1010 Helping A Community Of Personal Trainers The One Percent Group, a company that helps online personal trainers grow and scale their businesses, use bots to save their staff time, increase member engagement and provide personalized business development and training at scale. -Saving Time- Processes that used to take 10-20 hours a week are now completely automated. “More people are engaging in groups, showing up at events and participating in general areas of our program because of bots.” -More Engagement- Bots have helped increase participation with training programs. -Tailored Updates- Bots are being used to deliver personalized training content at scale.
  • 11. 1111 Workplace Bot Templates Templates that allow you to quickly create and customize bots on Workplace.
  • 12. 121212 We have a number of bot templates that you can set up with minimal work required SetUpTime Updates Required Stand Up Bot Mood Bot Employee Recognition Survey Bot New Starter Bot Ideas Bot Event Bot FAQ Bot Jobs Board Bot
  • 13. 1313 New Starter Bot allows new employees to get access to information quickly, easily, and in a centralised location, while allowing HR/Management to drip-feed specific training and information over time. -Easy to use- Create seamless onboarding experiences that can be used across devices. Onboard new starters -On-demand- Allow employees to get information when and where they need it. -Drip feed training- Schedule information and new materials over time. -Segment starters- Create unique onboarding programmes based on title, seniority or location. -Gain feedback- Quickly understand an employee’s comprehension of their training. -Reporting & Analytics- See training progress and what new starters are asking for and needing.
  • 14. 1414 Survey Bot allows you to quickly and accurately get information from your employees - whether that be their mood, location, satisfaction, comprehension, and more. -Quick and easy- Create survey bots in minutes and instantly send them to your workforce. Conduct surveys and research -Employee targeting- Send out surveys to specific work groups, departments or locations. -Analytics dashboard- Monitor employee engagement and access reporting tools. -Improve culture- Give managers the information they need to make informed decisions. -Better Delivery- Allow employees to complete surveys quickly, easily and across devices. -Higher Engagement- Generate better response rates than other survey channels such as Survey Monkey or Google Forms.
  • 15. 1515 Employee recognition bot allows you to highlight core company values and principles as well as allowing staff to vote for colleagues and team members who have gone above and beyond. Encourage and promote employee recognition -Encourage- -Recognition- from staff for their colleagues who’ve gone above and beyond -Reiterate- -Core Values- and behaviors you want to encourage from your staff -Increase- -Motivation- for employees of all levels across the organization -Send- -Broadcasts- to groups of employees encouraging them to vote for their colleagues -Provide- -Transparency- and visibility into the recognition and rewards process -Keep Track Of- -Nominations- and identify staff who are giving and receiving the most votes
  • 16. 1616 Ideas Bot allows you to easily and quickly crowdsource knowledge and ideas from your workforce, whether it's something to increase employee happiness or a brainwave about how to better help your customers. Crowdsource ideas from your workforce -Encourage- -Participation- and give staff a platform to easily share their ideas -Increase- -Effectiveness- of gathering feedback and ideas from across your company -Improve- -Collaboration- and increase agility and cross-functional collaboration -Send- -Broadcasts- asking for ideas from specific groups of employees -Reduce- -Distance- between leadership and employees and connect the organization -Save and share- -ideas and feedback- to specific groups or people on Workplace, or to connected docs
  • 17. 1717 Event Bot allows companies and organizations using Workplace by Facebook to easily create bespoke bots for their events and conferences ensuring organizers and attendees are kept up to date and in the know. -Broadcast updates- Automate communication with your staff and event attendees. Information for events and conferences -Segment users- Tailor specific messages to different audience groups. -Answer FAQs- Instantly answer commonly asked questions from users. -Outline logistics- Supply details on travel, accommodation and other logistical information. -User engagement- Interact with and get feedback from staff and attendees. -House content- Provide event information, content and schedules.
  • 18. 1818 Mood Bot allows you to quickly and accurately measure the pulse of company culture - whether that be their mood, stress levels, workload, satisfaction or pride. -Quick and easy- Create survey bots in minutes and instantly send them to your workforce. Stay on top of staff morale and culture -99% read rate- Get a far better read rate than other survey channels and tools. -21% CTR- See increased response rates and engagement. -Employee targeting- Send out surveys to specific work groups, departments or locations. -Analytics dashboard- Monitor employee engagement and access reporting tools. -Improve culture- Stay on top of company morale and improve internal culture.
  • 19. 1919 Announcement Bot allows you to easily and quickly send important company news to your whole workforce, or specific groups of staff - whether that be based on location, department or seniority - and then automate follows ups to ensure follow ups and action points are completed. Make sure important news is seen and read -Better Visibility- Ensure important information is seen by staff faster than posting to groups or sending email. -Higher Read Rates- Messages sent via the bot appear at the top of employee inboxes, leading to higher read rates. -Segment users- Send out broadcasts to specific Workplace Groups, user segments, or to the entire organization -Remind Users- Send reminders and follow ups to staff to ensure important actions and tasks are completed. -Better CTRs- Broadcasts have an average click through rate of more than 21% - far higher than other channels. -Set and forget- Use automation to schedule important updates and send follow ups, without taking up loads of time.
  • 20. 2020 The Daily Standup Bot helps improve communication, accountability, and collaborative working by allowing your workforce to provide details on what they’ve been working on and posting that information to a centralized location. -Saving time- Remove unnecessary stand-up meetings that take up hours of time every week. -Collaboration- Improve knowledge transfer, remove silos and increase transparency. -Remove roadblocks- Quickly identify issues and blockers getting in the way of staff productivity. -Accountability- Easily verify how your workforce are spending their time. -Fully integrated- Add Standup bot to the entire company or to specific work groups. Run remote standups -Increase productivity- Help your staff focus on the key tasks they need to be concentrating on.
  • 21. 2121 The Jobs Board Bot allows you to easily and quickly highlight available job openings within your organization and allow your existing staff and employees to apply for the position directly via the bot. Promote job openings to your workforce -Encourage- -Internal Growth- and highlight available opportunities throughout the company -Increase- -Awareness- of existing job openings to your staff and employees -Decrease- -Turnover- of high performing staff due to lack of career progression or options -Easy to use- application process means all staff and employees can apply -Save and Share- applications with HR and departmental groups or decision makers -Connect & Automate- using third party HR systems and services APIs
  • 22. 2222 Office Bot is perfect for improving the day-to-day running of the office. Having a meeting in Conference Room B and need a phone number, want to know how to connect to a printer or looking for the wifi password? This bot is for you! -Reduce IT tickets- Reduce the amount of calls for simple IT support. Make office information accessible -Automate FAQs- Create an automated and continually improving depositary of information. -Empower employees- Allow employees to get information when and where needed. -Front house support- Store your office core information in one, easily accessible location. -New office updates- Inform employees about important events, issues or office updates. -Always on- Enable your workforce to instantly get answers, no matter the time or day.
  • 23. 23 Bots will save you time and money 10 mins saved per day per person 10,000 people in a company $5,509,200 saved per year * *Based on London living wage of £10.55 per hour
  • 24. 2424 Member of The Mayor of London’s Business Growth Programme We are the trusted platform for building bots on Workplace. Super easy to use self service platform Featured by Forbes, The Guardian, The Drum, VentureBeat, The Observer and many more Zero downtime since launch Used by global brands and organizations Over 60 million messages sent Approved Vendor & Preferred Provider Facebook’s only recommended partner for building bots on Messenger AND Workplace
  • 25. 25 With offices in the UK, US and Canada
  • 26. 26 What you get with The Bot Platform A trusted, reliable and secure platform An easy to use interface - no coding skills required A team of experts, here to help
  • 27. 27 Announcements & notifications Automated help-desks New hire onboarding bots Surveys, forms & questionnaires Analytics & reporting Personalisation & intelligence Tools to drive adoption Integrations & APIs We have a proven self-serve platform designed to help you be more productive at work
  • 28. 2828 How do we stack up against the competition? Reliable enterprise grade Unstable consumer grade Ease of use Requires custom dev Home made
  • 29. 2929 Our customers love it... "The Bot Platform is so much easier to use than others."- Jon Heaton, Partner Engineering Manager at Facebook
  • 30. 30 Our customers love working with us The Bot Platform has an NPS score of 78, where the software industry average is 55. Our median support response time is 6 minutes and we also get great customer feedback: “I love how helpful the team is for J&J, the time & effort they put into making sure everything is great.” - Rhian Buckley, Brand Manager, Johnson & Johnson “You guys offer a really great service! And I recommend you to all my clients.” - Marcus Sullivan, CEO, Circulate "The Bot Platform is so much easier to use than others." - Jon Heaton, Partner Engineering Manager at Facebook “We decided we needed a bot [...] so I created it last night - it only took 2 hours! That would never happen if we used an external agency.” - Marcos Eleftheriou, Head of Internal Comms, Ennismore “The Bot Platform has excellent customer support” - Roi Reis, Sr. Manager, Viacom “Have a look at event bot built using TBP, really impressive, we used them for several internal events” - Julien Lesaicherre, Director of EMEA, Facebook
  • 31. 31 Thanks, Let’s keep talking! hello@thebotplatform.com https://thebotplatform.com