Experienced CSE graduate with a total of nine years in the IT industry. Proven expertise in both product ownership and software testing, specializing in manual and automation testing of multi-tiered enterprise applications. Skilled in working within Agile environments, driving solution activities such as requirement gathering, backlog creation, prioritization, user story development with acceptance criteria, effort estimation, E2E demo delivery, and release documentation preparation. Proficient in various domains including e-commerce, banking, mobile applications, and web applications. Accomplished ISTQB certified Senior QAE Lead with a track record of success in delivering high-quality software solutions.

1. Swati R. Deshpande
Mobile: +91-8951117274
Email-ID: swapsd.54@gmail.com
Perused Bachelor of Engineer in (Computer Science and Engineering) with over 9 years of experience in
Quality Assurance Engineer / Agile / Product in various domains and currently serving as SME & LEAD QAE.
Worked with various Domains starting from Commerce, Mobile application, Banking Domain, (Fraudulent
domain) and currently in KYC product “Clarity-KYC” by Alacra cross-functional aspects of Specialist Quality
assurance and control techniques operations.
Currently associated with Nice Interactive Solutions Pvt Ltd Pune as SPECIALST QUALITY ASSURANCE
 Strong functional testing background, including defining test strategy, test planning, test case design,
and execution , Products meetings .
 Coordinate complex analysis, design, development, testing, and debugging of computer software
 Design test cases and execute all types of testing (e.g., functional, integration, end-to-end) on all
variety of platforms (e.g., web, portal frameworks)
 Developing test scripts Using SOAP UI.
 Firsthand API testing with various SOAP UI and Postman tools.
RISK SME, SR. QUALITY ASSURANCE ENGINEER @ IVl global Pvt Ltd, Pune
 Directs and manages quality auditors, metrology personnel, department resources, and continuous
improvement efforts to achieve the most efficient quality output as possible
 Ensures timely resolution to audit findings and customer complaints
 Utilize PMI strategies and techniques to manage Scope, Time, and Budget
 Maintain clear communication paths with stakeholders
 Conduct routine resource reviews with project Teams and management
 Review operating procedures to ensure compliance with all related procedures, instructions, and the
Quality Manual
 Investigate and ensure implementation of the corrective actions associated with non-conformances,
including, customer audits and complaint reports
DEVICE ASSOCOIATIVE & QUALITY SPECIALIST @Amazon.Com, Bangalore
 Assist Plant QA Manager in the preparation of the Performance/Potential Appraisals for the Quality Operations
related functions
 Creating WBR reposts, weekly business requirements with panel.
 Provides technical and business consultation to project development /QA team and customer departments
 Assists with scorecard and other report development and production
 Champion’s performance improvement efforts
 Responsible for supporting and coaching Quality Managers and launch managers on Quality tools
 Develop & Implement Improvement tools / indicators (like SOAP UI, POSTMAN, INTEL-IJ)
Technical Summary
Knowledge in Different types of software Development methodologies like Agile, Waterfall, V model.
• Starting from SOAP API, Mobile Application Testing in Android and iOS, Functional Testing, Regression
testing, handing customer tickets, and Client Servicing had become my work.
• Tools: SOAP UI, INTELIJ, TESTRAIL, CIC, DA console, Share Point, ALM-QC, TFS and JIRA
• Mobile/Web application testing on different platform.

2. Work Experience:
Former Employee of IVl global Pvt Ltd for client location [Nice Interactive Pvt Ltd solutions] in the year June
2019.
Former associated with Byteriderz India Pvt Ltd, Pune as Test analyst L3 in the year August 2017.
Former Employee of Amazon.com Development Center India, Bangalore as Device Associative -Test
Engineer in the year May 2014.
SCHOLASTICS
EDUCATION
● Graduated in Computer Science Engineering in the academic year 2013 from Hira Sugar Institute of
Technology, affiliated to Visvesvaraya Technological University, Belgaum.
● Completed Diploma in Computer Science Engineering the academic year 2009 from VPP College
Belgaum.
PERSONAL DOSSIER
Name: Swati Raghavendra. Deshpande
Languages Known: English, Kannada, Hindi.