Presentation at the European Cycle Logistics Conference in San Sebastian (15-17 Oct, 2015). Day 2: APPROACHES TO THE LAST MILE PROBLEM
http://eclfconference2015.bike/
Cycle Logistics for Home Deliveries: Impact and Opportunities
1. HOME DELIVERY: IMPACT AND
OPPORTUNITIES FOR CITY LOGISTICS
Cycle Logistics Conference
16 October 2015
San Sebastian
1
Susanne Balm
Project leader E-mobility & City Logistics
Amsterdam University of Applied Sciences
2. AMSTERDAM UNIVERSITY OF APPLIED SCIENCES
2
• Based in Amsterdam, The Netherlands
• 50,000 students and 3,600 employees
• 80 bachelor and master programmes
• Practical orientated research addressing real-life challenges
• Close collaboration with both academics and professionals
• A joint Executive Board with the University of Amsterdam
3. CONTENT OF PRESENTATION
3
1. Zero
emission
slow
mobility
ambitions
2. Home
delivery:
increasing
markets
The need for different city logistics,
considering changes in urban:
• Design
• Challenges
• Preferences
Market opportunities for cycle logistics:
• Food
• Elderly
• C2C
• Construction
13. BUT AT THE SAME TIME…
• Consumers and businesses order more and more online
• Demand on-time and same-day delivery
• High numer of failed deliveries
• High number of retour deliveries
13
EUROPEAN B2C E-COMMERCE TURNOVERTOP 12 IN TERMS OF B2C E-COMMERCE GROWHT RATE
14. ENVIRONMENTAL IMPACT DEPENDS ON
LOGISTICS CONCEPT
Source: Ernst & Young (2015)
14
CO2 emissons for the delivery of 1 parcel
The combination of a drop-off
point and bike delivery has
lowest expected impact for the
environment
15. GREAT POTENTIAL FOR CYCLE LOGISTICS
In particular:
• As a service for suppliers, retailers and receivers that
are (or aim to be) socially responsble
• In areas that restrict or limit automobile access
But challenging as well:
• How to organize financially feasible drop-off points?
• Which flows are large, growing and most suitable?
15
16. RISE AND FALL AND EXPANSION OF INITIATIVES
16
Drop-off point on water
Bubble Post
Stadslogistiek Delft
Bentobox Berlin
17. WHAT IS LACKING?
Insight in the share of freight trips and their characteristics, like:
• What do they deliver?
• Where do they come from?
• Is transport at own account or carried out by a 3rd party?
• Which markets are growing?
• Which are suitable for cycle logistics?
This should be the start of new logistics (cycle) concepts
17
18. Freight traffic countings
Amsterdam
LOGISTICS RESEARCH SHOWS POTENTIAL
18
80 - 85%
are vans
Distance % of
deliveries
≤ 30 km 54 – 56%
≤ 10 km 32 – 45%
Research Facility Services (2015)
(2015)
Souce: CycleLogistics, 2014
19. Oppurtunities for cycle logistics
GROWTH MARKETS IN CITY LOGISTICS
HOME DELIVERY
19
Elderly
C2C
Food
Construc
tion
20. ELDERLY PEOPLE
Number of citizens in Amsterdam of ≥ 65 :
20
Absolute Percentage
2014 95.289 11,7%
2035 154.907 17,2%
Source: AUAS (2015)
• Ageing population, also in cities
• Elderly people (need to) live at home longer
• Older generations are getting more familiar with internet
• Challenge: different requirements and preferences
By 2025 more than 20% of
Europeans will be 65 or over
21. • Food delivery is one of the largest flows in
cities
• Home food delivery is an increasing market
• Local for local
• Low risk of “not at home”
• Challenge: cooling / heating
FOOD
21
22. C2C (CONSUMER TO CONSUMER)
22
• Inner city transport between consumers
• Challenge: willingness to pay
Peerby members in my neighborhood
23. CONSTRUCTION
23
• Great share in freight traffic
• Increasing amount of inner city construction / renovation work
• Little space for inventory and parking on site
• On-time delivery
• Challenge: cooperation with drop-off or consolidation point and
complementary transport
24. CONCLUDING REMARKS
• Cycle logistics services should be tailored according to the market
segment:
• Receivers preferences
• The logistics concept
• Cycle logistics solutions should not be more expensive than the
current situation. Otherwise it will be very difficult to change.
• Consistent stimulating local policies are needed (not just experiments)
24
Susanne Balm
s.h.balm@hva.nl
Project leader E-mobility & City Logistics
Amsterdam University of Applied Sciences
25. RESEARCH PROGRAM
URBAN TECHNOLOGY
Technologies for a sustainable, liveable and connected city
25
Smart Mobility
& Logistics
Smart Urban
Design
Smart Energy
Systems
Circular Design
and Smart
Production
Urban analytics
Business Models
Susanne Balm
s.h.balm@hva.nl
Project leader E-mobility & City Logistics
Amsterdam University of Applied Sciences
Editor's Notes
The AUAS trains the professionals of tomorrow. The AUAS consists of seven schools. We have a total of 43,000 students and offer a total of 80 bachelor and master programmes.
Practical orientated research is an important component of the educational programmes offered by AUAS. Our research always addresses a real-life world problem from the professional field, and we conduct the research in close collaboration with both academics and professionals working in the particular discipline.
We have a joint Executive Board with the University of Amsterdam (UvA) and our close cooperation with the UvA is particularly valuable for research purposes.
The space is not allocated in accordance with its users. Too much space dedicated to vehicles and too little to pedestrians.
Walkability (pedestrian zones) of cities is becoming more important. People that walk spend (more) money in cities.
Other issues include: noise, air pollution, congestion, vibrations
The city of Amsterdam experiments with car-free zones.
There are three markets that I would like to address as particulary interesting for cycle logistics. 1) Products and services for eldery people, 2) C2C = consumer to consumer market, 3) food market
Altough social and enviromental responsibility receives increasing attention in urban life, the solutions should not be more expensive.
Consistent local policies (e.g. that ban automobiles) are needed
The research program Urban Technology combines expertise from the field of logistics/mobility, urban design, energy systems and circular design and smart production to build multidisciplinairy projects. Next, we have experitse from urban analytics and business models to strenghten our research. Approx 60 people (35 FTE) work for the research program Urban technology, led by 9 professors.