1. Address Text
Address Text
Sunteck Transport Group – 6413 Congress Avenue, Suite 260 – Boca Raton, FL 33487 – www.suntecktransportgroup.com
Partnering With Sunteck Is Smart Business
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Key Contacts
Sunteck Transport Co.
Wichita, KS Branch Office
Glen Hinds
Frankie Hinds
124 S. Baltimore St.
Suite H
Derby, KS 67037
(316) 777-9933 ph.
(316) 777-9603 fax
glen.hinds@suntecktransport.com
frankie.hinds@suntecktransport.com
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Mission, Vision, Future
Our Mission
Sunteck's mission is to provide the highest quality of customer service and care delivered
with unparalleled professionalism and company spirit. Sunteck strives to continuously
leverage technology with industry best practices to create a better business model for agents,
customers and employees.
Our Vision
Sunteck places special emphasis on the need for dynamic and responsible innovation that
generates lasting growth and improvement in business partnerships. The key missions of
management, at all levels, include developing and encouraging creativity and originality in all
its aspects of our business. Ideas that support or direct Sunteck’s strategy receive the
resources for implementation.
Our Future
Sunteck’s future success depends on our ability to respond to the continuous evolution of
product movement patterns and models, advances in technology, and strong partnerships.
Our customers’ transportation management teams are challenged each day to answer
increased demands and manage unique variables. We work closely with our customers to
develop supply-chain and transportation management processes that are faster, more
efficient and highly cost-effective.
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Strong Management Team
• Harry Wachtel
Chairman & CEO
With Sunteck since 1997
• Mike Williams
President & General Counsel
With Sunteck since 2007
• Bill Wunderlich
CFO
With Sunteck since 2000
• Mark Weiss
Executive Vice President
Responsible for agent service and
network operations
With Sunteck since 1997
• David Less
Vice President & CIO
Joined Sunteck in 2008 (23 years IT
experience)
• Warren Cohen
Vice President Distribution & Logistics
Responsible for developing Sunteck’s 3PL
operations
Joined Sunteck in 2008 (13 years
transportation & logistics experience)
• Greg Fuchs
Director, Accounting & Financial Services
Responsible for back office, including
billing, carrier payables, credit, collections
Joined Sunteck in 2012 (32 years financial
and logistics experience)
• Russ Dixon
Director, Corporate Marketing &
Communications
Responsible for all corporate marketing and
communications and sales support
Joined Sunteck in 2008 (34 years logistics,
transportation and marketing experience)
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Superior Service & Access To Capacity
• Shippers can choose from a
balanced portfolio of
transportation and logistics
services:
Full Truckload
Dry van
Refrigerated
Flatbed
Less than Truckload
Intermodal
Expedited
Oversize, Over-dimensional
Distribution & Logistics –
Last Mile, Pool Distribution,
Reverse Logistics and White
Glove Service
• Connectivity across the U.S. and
Canada by a network of agents and
independent branch offices
• Philosophy of customer service
excellence shared by all business
partners
• Ability to continuously react to
changing market conditions and
evolving customer needs through its
brokerage operations
• Fully staffed carrier relations
department, agreements with a full
complement of diversified carriers
• Technology to achieve optimization,
integration and visibility through the
supply chain; our offices focus on a
diverse range of market sectors
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Growth & Financial Stability
• Organization where
entrepreneurship is the
cornerstone to conducting
business
• Financially secure business
partner
Solid annual revenue
growth
• $278 million in 2012
• Up 10% over 2011,
and 33% over 2010
Wholly owned subsidiary
of AutoInfo, Inc.
Publicly traded (OTC BB:
AUTO.OB)
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Third Party Endorsements
• Service levels that meet or exceed all
accepted industry standards
• Member EPA SmartWay Partnership; certified
with highest score possible
• Performance-Certified by Transportation
Intermediaries Association
• Internet Truck Stop Diamond Broker
• Top 15 brokerage firm (Transport Topics)
• Top 100 3PL (Food Logistics)
• Top 150 Florida Public Company (Florida
Trend)
• “Sunteck has a success plan for difficult times”
– Inbound Logistics
• “Sunteck masters the agent model” –
Armstrong & Associates
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Carrier Management Is
A Core Sunteck Strength
• There are currently about 10,000 brokers in the freight industry.
• Unfortunately, some brokers double-broker their freight rather than
taking the time to find a quality carrier to move the freight.
• As a Top 15 broker, Sunteck has a large enough base of
resources to get the job done and we disapprove of this practice.
It adds unnecessary expense to the cost of moving freight.
• We currently have nearly 8,000 carriers in ACTIVE status, which
means we have a highly qualified universe of carriers to move your
freight. And we did this more than 150,000 times last year!
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Carrier Qualification Process
• Test for validated credentials
Operating authority -– FMCSA
DOT safety rating -- SaferSys
Proper insurance -- RMIS
• Receive current insurance certificate from carrier (if needed) and signed
Broker/Carrier Agreement
• Monitor industry watchdog sites for complaints
• Internal scoring mechanism on performance (combination of the above
plus Sunteck’s own experience with the carrier; i.e. 5-Star, 4-Star, etc.)
When a carrier meets this litmus test, then and only
then are they qualified to haul for Sunteck.
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Quality Recognition Program For Carriers
• Now in its fifth year, Q-Star is Sunteck’s initiative for improved motor carrier quality
performance.
• For carriers to be considered for inclusion in the program, they must meet several
criteria:
Moving freight for Sunteck on a regular basis
Have maintained a satisfactory DOT safety record
Have active operating authority and insurance permits in place
Have no unresolved or delinquent claims with Sunteck
Have current broker agreements on file and have received no negative
performance reports.
• Carriers will remain as Q-Star preferred service providers as long as they maintain
the standards set by the program. Additional carriers are added each quarter.
• Key benefit to the carrier is they are the only transportation providers granted
access to Sunteck’s live carrier load board. These carriers are given an ID and
password to gain visibility to all loads that Sunteck is moving, not just those loads
that may be posted on the commercial load boards. This access allows Q-Star
carriers to bid on loads before they become more widely available for transport.
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Industry Diversification
• Farming, Mining & Construction
(SIC 01-19) = 3%
• Manufacturing
(SIC 20-39) = 57%
• Transportation &
Communications
(SIC 40-49) = 5%
• Wholesale
(SIC 50 & 51) = 18%
• Retail
(SIC 52-59) = 11%
• Government & Other
(SIC 60-99) = 6%
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Customer Specialization
• Manufacturing is Sunteck’s
largest sector at 57% of total
revenue
• Within manufacturing, the
largest customer groups that
Sunteck provides services to
include:
Food & Grocery
(SIC 20) = 30%
Chemicals
(SIC 28) = 14%
Publishing & Printing
(SIC 27) = 14%
Rubber & Plastics
(SIC 30) = 5%
Textiles (SIC 22) = 5%
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Access To All Major Surface Modes
Last year, Sunteck moved more than 150,000 dry van, reefer,
intermodal, flatbed, heavy haul and LTL transactions
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Primary Truck Brokers Liability Insurance
• All shipments moved by Sunteck are covered by a $2 million Primary
Truck Broker Liability Insurance (PTBLI) policy. It covers our use of non-
owned, hired motor vehicles to move brokered freight.
• PTBLI is a significant addition to our risk management strategy. It covers
losses (personal injury and property casualty) that occur involving a
Sunteck-brokered motor carrier dispatched on a load by a Sunteck
independent agent.
• For shippers concerned about risk management, the addition of this
policy provides another layer of protection between the plaintiff and the
shipper when a brokered load gets involved in a major accident resulting
in a lawsuit.
• As a Top 10 freight broker, we believe it is essential to protect ourselves,
our agents and, ultimately, our customers in this manner. We believe our
customers will see our commitment to financial responsibility as a reason
to do business with Sunteck.
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What Sets Sunteck Apart
• Top 15 Brokerage Firm (Transport Topics)
There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2012 revenue
• Member EPA SmartWay Partnership with highest possible score
Less than 15% of the EPA’s transport partners are brokers
• Top 100 3PL (Food Logistics Magazine)
One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics
• Risk Management
Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of
$100,000)
Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage
• Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics),
market sectors and customer types
Some brokers focus on certain modes or traffic lanes; Sunteck covers them all
• Connectivity across the U.S. and Canada through a broad network of independent branch offices
Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike
movements
• Surety Bond of $100,000
Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety
bond)
• Proprietary technology to achieve optimization, integration and visibility through the supply chain
We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our
shippers and agents tell us are needed to continue providing top-shelf service
