Enabling new innovations by defining a banking future state with scriptless test automation for sustainable success

1. Can Scriptless Test Automation boost
growth and new innovations for the
Banking sector?
Enabling new innovations by defining a banking future state with scriptless test automation
for sustainable success
The digital need of the financial sectors is growing with the constantly changing markets and
technological transformations. As a result, industries are forced to build operational efficiencies
by reducing costs and making way for new innovations. Therefore, the banking sector needs to
adopt modern technologies to secure the systems and deliver high-quality services to customers
to compete in this demanding environment.
Test Automation is crucial to accelerate the pace of delivery. Companies need a scriptless test
automation strategy offering unparalleled testing precision and certainty while simultaneously
keeping pace with DevOps to boost productivity. Intelligent automation solutions continuously
improve test performance, functionality, and usability of applications or products. Banks have
to enhance their customer experience across the web, mobile, and various platforms in the
digital race. Maintaining the website with the latest terms and conditions in digital banking to
ensure a superior user experience is key. Validating the updates every time is a tedious task for
testing teams, and that is where scriptless strategies arrive to reduce testers’ efforts. Sun
Technologies’ IntelliSWAUT validates the application for the latest updates quickly and easily
by automating the process.
The need for test automation in the banking industry
The Financial Services sector needs to develop modern products and services to meet end-user
expectations aligned with modern or new innovations. It is essential for banking sectors to
ensure smooth and secure transactions against sensitive data daily. A scriptless test automation
tool is a must for financial institutions to verify and test their applications.
Business leaders need to work with innovative technologies to enhance application features by
optimizing costs and resources parallelly. We help enterprises create scalable Bank Application
Testing capabilities with our end-to-end testing services, including functional and non-
functional testing such as automation, performance, and mobility testing with our scriptless
tool IntelliSWAUT.
A few benefits of scriptless test automation tools are as follows:
 Enhances quality and minimizes business complexity
 Rapid time to market with the automation and DevOps integrations
 Strategize & standardize test operations
 High Operational efficiency
 Greater test coverage at reduced test execution time & cost

2. Application leaders must consider RPA and scriptless
tools for improved Test Automation with new
innovations
Enterprises can optimize quality, speed, and delivery time from code commit to deployment
in production with scriptless test automation. When imagining Robotic Process Automation,
we think of robots that can talk and walk as voice assistants and machines that can manage
themselves. Unfortunately, this is not the case. RPA is often misinterpreted as software and
programs that incorporate Artificial Intelligence. However, the purpose of RPA is much more
straightforward: it substitutes human input for simple repetitive tasks. These tasks have no
added value and can be automated to save time and cost. Numerous business departments,
including HR, Operations Management, and Marketing, can reap the advantages that come
from RPA to make their workflows more efficient and adaptable.

3. Here are some examples of real-world practical use cases:
Reading Emails
Every department performs a task each day. It also requires employees to stop what they’re
doing to respond and forward messages to others. With robot software, it could read emails,
and attachments and forward emails to the appropriate departments, thereby reducing the
time.
Web page Experiences
RPA is an excellent tool for social media and web pages. RPA is also a great aid in reading
websites or postings on social media. It is a valuable task to implement online marketing. If,
for instance, you wish to schedule the publishing of a set of posts, you could select software
that lets you specify the date and time of publication for the uploaded content. The process
will be carried out in an automated way.
Operational management
RPA has proved to be a significant all-rounder due to the continuous monitoring of data to
aid in the control of issues in remote areas. For example, when the software discovers that
data is diverging from the model it was created in, it will generate an alert immediately sent
to the operator.
Typical Pain points of digital banking sectors
The sudden transformation in the banking habits
Online banking has seen an impact on their user experience during the pandemic. Because of
lockdown restrictions, the popularity of online banking has increased, and is now at around
88% of consumers prefer online banking over going to the bank.
With the shift to digital banking, banks have to ensure they are up-to-date. Furthermore, as
they expand their online banking and service features, it is up to the marketers to ensure that
their end-users are informed about their bank’s entire range of features and services. The end-
users expects new innovations in their banking applications which enhances their user
experiences with reduced risks.
Solutions to security-related problems
Today, the banking sector has thousands of networked computers and other connected
devices within its portfolio. Adding cloud, social and mobile channels to the mix leads to
increased risks. So, maintaining Security on such a large scale is a challenge.
Application Modernization – The shift from outdated and incompatible old-fashioned
banking systems to an advanced digitally connected world isn’t that easy. This transition will
require a significant upfront investment for the needed procedures, applications, integrations
with other systems, Security, and maintenance. Additionally, the employees will need to be

4. continuously trained and up-to-date to make the most of the value of your investment and get
the maximum benefit from it.
If you consider it, due to the existence of central platforms to monitor compliance and
Security, the latest technology is safer and more compatible with compliance standards. This
means that you’re committed to the data of your customers and their privacy, increasing their
confidence in your business.
Security of communication channels
Almost half of the bankers believe that their customers seek social media for any form of
online help or communication. Security of social media channels must be the top priority. All
communications must be monitored by an automated monitoring system that detects any
infractions of corporate policy and reduces the risk before they reach the public.
Application Performance with security is a major concern
In case if the banking portal or mobile application doesn’t function according to plan,
unhappy customers will not hesitate to switch to other banks. Therefore, keeping track of
fluctuations in transactions and performing load and stress tests to make sure you can manage
multiple transactions at any given time is mandatory.
How IntelliSWAUT helps address all the challenges?
IntelliSWAUT helps reduce testing time and improves the productivity of testers by
removing the hassle of creating test scripts manually. With our AI-powered, scriptless test
automation tool, you can automate your mobile, web apps, functional, and API services
today!
Below are a few of the benefits of IntelliSWAUT
No technical complexity – Incorporates smart frameworks that remove additional costs. It
results from an increased maintenance effort for scripts. The technical obligation that comes
with scripts is thus eliminated.
Reduces the automation time – The faster you can automate your process, the quicker you
get the desired results. By using “IntelliSWAUT,” the testing team can automate extensive
tests quickly. As a result, the speed of the delivery and the time to go to market is rapidly
increased. Additionally, it minimizes the amount of time needed to automate. This helps to
detect early bugs in the software development cycle.
Efficient collaboration – It provides efficient communication between technical experts. As
a result, it is easier for functional analysts and business analysts to discuss and analyze the
test case.
Rapid design of scripts and development – The Simple testing design, and the intuitive
user interface allow quick tests for development.

5. Conclusion
CIOs at banks prefer transformation projects and projects that are of immediate relevance to
business. While they typically monitor and report on the performance of their IT or
technology initiatives, they should focus mainly on the business results and the benefits they
bring to the company. Scriptless test automation tools in banking and predictive analytics will
ensure the quality of user experience by matching user needs on a deeper level and giving
space for more innovation. Efficient scriptless test automation tools such as IntelliSWAUT
boosts the innovation of the banking sector by reducing the testing time considerably. To
achieve the successful results of digital transformation initiatives banks should consider using
the perfect scriptless tool in the digital ecosystem. Banking applications need utmost care
because they are directly connected to customers and involve thousands of transactions. Thus,
quality assurance is essential, and performing software testing like load testing, performance
testing, usability testing, security testing, and functional testing is mandatory to ensure that
there are no bugs. In addition, it helps with the application functionalities and efficiency.
Working together with Sun Technologies’ QA experts will help you reap the benefits of QA
with our all-in-one scriptless test automation tool – IntelliSWAUT and QA CoE.
If you are looking out for an exceptional competitive advantage in the new age, talk to us!
With the power of IntelliSWAUT, we can help you turn your business into a top-notch
financial organization with a better user experience, resulting in long-term customer loyalty.
Break the bias and build new innovations!