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Adopting a Strategic, Measurable
Approach to Innovation
Presented by Steve Palmer
May 2020
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
2
 We provide training, coaching and
consulting for organizations interested in
taking a structured, repeatable and
measurable approach to innovation.
 Industry thought leaders, we have traveled
internationally to speak and present
workshops on Innovation Management
 We are a member of Technical Committee
279, who has been charged with
establishing a new International Standard
for Innovation Management – ISO 56000.
Ever Evolving, Inc.
Who we are, and what do we do
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
3
Can we all agree, things are getting out of control?
Published April 3
URL: https://www.wsj.com/articles/u-s-jobs-report-likely-to-show-start-of-record-labor-market-
collapse-11585906617?mod=hp_major_pos1#cxrecs_s Published April 5
URL: https://www.wsj.com/articles/state-coronavirus-shutdowns-have-taken-29-of-u-s-economy-
offline-11586079001
Published April 8
URL: https://www.wsj.com/articles/wsj-survey-coronavirus-to-cause-deep-u-s-contraction-13-
unemployment-11586354400
Published April 9
URL: https://www.wsj.com/articles/u-s-surge-in-unemployment-claims-expected-to-continue-
11586424605
10 Days in April
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
4
But remember, in every crisis, there is opportunity
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
5
But what happens when there are too many opportunities?
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
6
Innovation
Management 101
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
7
ISO Definition: Innovation is a “new or changed entity
realizing or redistributing value. ”
International Organization of Standardization (ISO) 56000 – Innovation Management
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
8
ISO Definition: “Innovation Management can include
establishing an innovation vision, innovation strategy,
innovation policy and innovation objectives, and
organizational structures and innovation processes to
achieve those objectives through planning, support,
operations, performance, evaluation and improvement.”
International Organization of Standardization (ISO) 56000 – Innovation Management
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
9
Lifecycle of an
Innovation
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
10
Capture New Ideas Test and Deploy Ideas Retire Ideas
The Three Phases of the Innovation Lifecycle
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
11
Capturing Ideas
Sources for New Ideas are Everywhere
 During the first phase, you want to capture
any and all ideas
 Seek out sources both internal and external
to your company
PRO Tips:
- Listen to your clients, but don’t be bound
by them.
- It’s OK to reach out to non-clients as well.
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
12
 Rank the ideas according to how they align
with your corporate vision
 Only productize ideas whose value has
been proven. Never gamble!
Test and Deploy Ideas
Drive value from the collected ideas
Pro Tips:
- Get your sales and marketing involved
early.
- Divide your experimentations across the
immediate, near-term and long-term.
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
13
Retire Ideas
Redirect funding to value-add activities
 How many of your old business practices
don’t add value today?
 Are you continuing to fund them?
– If so, why?
PRO Tip:
- This gets a lot less scary when you have
ideas in your innovation pipeline to replace
the outdated practices
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
14
Innovation
Governance
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
15
Capturing Metrics Investment Decisions
Adding Structure to Your Process
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
16
 Recommendation: Put someone in charge
of overseeing your Innovation Portfolio
 They oversee:
– Capturing metrics on performance
progress
– Communicating between Executive
Leadership and the Project Teams
– Keeping interest in the Innovation
Management process alive
Capturing Metrics
You can’t manage what you don’t measure
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
17
Sample Metrics that you can
use to manage your innovation
pipeline:
 Number of ideas collected
this past quarter
 Time it takes to prove the
value of an idea
 Time it takes for an idea to
generate positive ROI
 Total invested in your
innovation pipeline
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
18
Choosing Where to Invest Your Resources
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
19
Closing Thoughts
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
20
Closing Thoughts
Few additional nuggets to chew on
 Innovation Management isn’t rocket
science. But there will be a learning curve.
 Communicate openly with your team about
why this is so important.
 Reward people who participate. They are
driving your future!
 Make sure everyone understands the rules
of the game.
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
21
Thanks for Joining
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
22
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
23
Contact Me
Steve Palmer
(302) 242-7778
steve@everevolving.biz
https://everevolving.biz
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
24
Follow Me
Steve Palmer
https://www.linkedin.com/in/steveapalmer/
https://twitter.com/steveapalmer
https://everevolving.biz
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
 Number of ideas currently being worked
– Number of ideas being worked last period
– Number of ideas being worked last year
 Total number of ideas in your
pipeline/portfolio
– Total number of ideas last period
– Total number of ideas last year
 Total realized value that has been achieved
25
 Total number of ideas in each step of your
innovation process
– Total number of ideas in each step last
period
– Total number of ideas in each step last year
 How long does it take an idea to exit a step
on average?
– How long was that average last period?
– How long was that average last year?
Additional Metrics to Consider
Presented to The Alternative Board – Baltimore Washington Corridor
Copyright 2020. All Rights Reserved
info@everevolving.biz | 302.242.7778
26
Why do you need governance? This could be an actual
representation of an idea I’ve seen submitted…

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Implementing a Strategic and Measureable Approach to Innovation 20200507 final

  • 1. Adopting a Strategic, Measurable Approach to Innovation Presented by Steve Palmer May 2020
  • 2. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 2  We provide training, coaching and consulting for organizations interested in taking a structured, repeatable and measurable approach to innovation.  Industry thought leaders, we have traveled internationally to speak and present workshops on Innovation Management  We are a member of Technical Committee 279, who has been charged with establishing a new International Standard for Innovation Management – ISO 56000. Ever Evolving, Inc. Who we are, and what do we do
  • 3. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 3 Can we all agree, things are getting out of control? Published April 3 URL: https://www.wsj.com/articles/u-s-jobs-report-likely-to-show-start-of-record-labor-market- collapse-11585906617?mod=hp_major_pos1#cxrecs_s Published April 5 URL: https://www.wsj.com/articles/state-coronavirus-shutdowns-have-taken-29-of-u-s-economy- offline-11586079001 Published April 8 URL: https://www.wsj.com/articles/wsj-survey-coronavirus-to-cause-deep-u-s-contraction-13- unemployment-11586354400 Published April 9 URL: https://www.wsj.com/articles/u-s-surge-in-unemployment-claims-expected-to-continue- 11586424605 10 Days in April
  • 4. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 4 But remember, in every crisis, there is opportunity
  • 5. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 5 But what happens when there are too many opportunities?
  • 6. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 6 Innovation Management 101
  • 7. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 7 ISO Definition: Innovation is a “new or changed entity realizing or redistributing value. ” International Organization of Standardization (ISO) 56000 – Innovation Management
  • 8. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 8 ISO Definition: “Innovation Management can include establishing an innovation vision, innovation strategy, innovation policy and innovation objectives, and organizational structures and innovation processes to achieve those objectives through planning, support, operations, performance, evaluation and improvement.” International Organization of Standardization (ISO) 56000 – Innovation Management
  • 9. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 9 Lifecycle of an Innovation
  • 10. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 10 Capture New Ideas Test and Deploy Ideas Retire Ideas The Three Phases of the Innovation Lifecycle
  • 11. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 11 Capturing Ideas Sources for New Ideas are Everywhere  During the first phase, you want to capture any and all ideas  Seek out sources both internal and external to your company PRO Tips: - Listen to your clients, but don’t be bound by them. - It’s OK to reach out to non-clients as well.
  • 12. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 12  Rank the ideas according to how they align with your corporate vision  Only productize ideas whose value has been proven. Never gamble! Test and Deploy Ideas Drive value from the collected ideas Pro Tips: - Get your sales and marketing involved early. - Divide your experimentations across the immediate, near-term and long-term.
  • 13. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 13 Retire Ideas Redirect funding to value-add activities  How many of your old business practices don’t add value today?  Are you continuing to fund them? – If so, why? PRO Tip: - This gets a lot less scary when you have ideas in your innovation pipeline to replace the outdated practices
  • 14. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 14 Innovation Governance
  • 15. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 15 Capturing Metrics Investment Decisions Adding Structure to Your Process
  • 16. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 16  Recommendation: Put someone in charge of overseeing your Innovation Portfolio  They oversee: – Capturing metrics on performance progress – Communicating between Executive Leadership and the Project Teams – Keeping interest in the Innovation Management process alive Capturing Metrics You can’t manage what you don’t measure
  • 17. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 17 Sample Metrics that you can use to manage your innovation pipeline:  Number of ideas collected this past quarter  Time it takes to prove the value of an idea  Time it takes for an idea to generate positive ROI  Total invested in your innovation pipeline
  • 18. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 18 Choosing Where to Invest Your Resources
  • 19. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 19 Closing Thoughts
  • 20. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 20 Closing Thoughts Few additional nuggets to chew on  Innovation Management isn’t rocket science. But there will be a learning curve.  Communicate openly with your team about why this is so important.  Reward people who participate. They are driving your future!  Make sure everyone understands the rules of the game.
  • 21. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 21 Thanks for Joining
  • 22. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 22
  • 23. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 23 Contact Me Steve Palmer (302) 242-7778 steve@everevolving.biz https://everevolving.biz
  • 24. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 24 Follow Me Steve Palmer https://www.linkedin.com/in/steveapalmer/ https://twitter.com/steveapalmer https://everevolving.biz
  • 25. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778  Number of ideas currently being worked – Number of ideas being worked last period – Number of ideas being worked last year  Total number of ideas in your pipeline/portfolio – Total number of ideas last period – Total number of ideas last year  Total realized value that has been achieved 25  Total number of ideas in each step of your innovation process – Total number of ideas in each step last period – Total number of ideas in each step last year  How long does it take an idea to exit a step on average? – How long was that average last period? – How long was that average last year? Additional Metrics to Consider
  • 26. Presented to The Alternative Board – Baltimore Washington Corridor Copyright 2020. All Rights Reserved info@everevolving.biz | 302.242.7778 26 Why do you need governance? This could be an actual representation of an idea I’ve seen submitted…