5. • Service Engineering, Service Info
development
• Service Strategists, Vehicle
communication expertise, Service
Information development (Service
Manuals, ETM, Parts Catalog, Labor
Time Guide, Owner’s Manuals,
Exploded Views), Field Service Eng.
Par-Tech Core Competence
5
Online Service Manual
Line colors for quick
recognition
Hot links to get tech to
connector endviews and
component location
Throttle Control- Electrical Troubleshooting Schematic (ETS)
Electrical Troubleshooting ManualExploded Views
Field Service Engineering
6. • Service Engineering, Service Info
Development
• Service Strategists, Vehicle
communication expertise, Service
Information development (Service
Manuals, ETM, Parts Catalog,
Labor Time Guide, Owner’s
Manuals, Exploded Views).
• Service Diagnostic Hardware
development
• Vehicle Interface Modules,
Diagnostic Tablet PC, Telematics.
Par-Tech Core Competence
6
TDP (Telematics/On board Diagnostics
and Over The Air Programming)
MX3-
Tablet PC
MX2-
Interface
Device
7. • Service Engineering, Service Info
Dev.
• Service Strategists, Vehicle
communication expertise,
Service Information
development (Service Manuals,
ETM, Parts Catalog, Labor Time
Guide, Owner’s Manuals,
Exploded Views).
• Hardware development
• Vehicle Interface Modules,
Diagnostic Tablet PC, Telematics.
• Diagnostic Software Development
• End of Line support, Diagnostic
tools, Enhanced diagnostic
systems, Telematics.
Par-Tech Core Competence
7
Test Booth
Hardware
Test Flow Design
8. • Service Engineering, Service Info Dev.
• Service Strategists, Vehicle
communication expertise, Service
Information development (Service
Manuals, ETM, Parts Catalog, Labor Time
Guide, Owner’s Manuals, Exploded
Views).
• Service Diagnostic Hardware development
• Vehicle Interface Modules, Diagnostic
Tablet PC, Telematics.
• Diagnostic Software Development
• End of Line support, Diagnostic tools,
Enhanced diagnostic systems, Telematics.
• Web/Mobile Development
• OEM Service web portals,
Subscription access to GM service
information, eCommerce,
Telematics (Fleet management),
on-board web driven diagnostics
including Over the Air
programming (OTA).
Par-Tech Core Competence
8
9. • Service Engineering, Service Info Dev.
• Service Strategists, Vehicle communication
expertise, Service Information development
(Service Manuals, ETM, Parts Catalog, Labor
Time Guide, Owner’s Manuals, Exploded
Views).
• Service Diagnostic Hardware development
• Vehicle Interface Modules, Diagnostic Tablet
PC, Telematics.
• Diagnostic Software Development
• End of Line support, Diagnostic tools,
Enhanced diagnostic systems, Telematics.
• Web/Mobile Development
• OEM Service web portals, Subscription access
to GM service information, eCommerce,
Telematics (Fleet management), on-board
web driven diagnostics including Over the Air
programming (OTA).
• Technical Assistance
• Technical, Enterprise Software Support
(Remote support capability).
Par-Tech Core Competence
9
10. What is the Business Value of Working With
Par-Tech?
• Our support can follow
your needs
o It’s not all or nothing.
You can start with basic
support and grow as
you need to.
10
11. What is the Business Value of Working With
Par-Tech?
• Our support can follow your
needs
o It’s not all or nothing. You
can start with basic support
and grow as you need to.
• We give you tools to be able to
do many activities yourselves-
Autonomously!
o You don’t have to come to
us to add dealers, parts
info, changes prices, add
videos, add bulletins, and
more.
11
12. What is the Business Value of Working With
Par-Tech?
• Our support can follow your
needs
o It’s not all or nothing. You
can start with basic support
and grow as you need to.
• We give you tools to be able
to do many activity
yourselves- Autonomy
o You don’t have to come to
us to add dealers, parts
info, changes prices, add
videos, add bulletins, and
more.
• We can process orders
(financially)
o You physically ship the
orders, we financially
“ship” the orders. We
charge the credit card,
collect the funds, and
disburse to you.
12
13. What is the Business Value of Working With
Par-Tech?
• Our support can follow your
needs
o It’s not all or nothing. You can
start with basic support and
grow as you need to.
• We give you tools to be able
to do many activity
yourselves- Autonomy
o You don’t have to come to us
to add dealers, parts info,
changes prices, add videos,
add bulletins, and more.
• We can process orders
(financially)
o You physically ship the orders,
we financially “ship” the
orders. We charge the credit
card, collect the funds, and
disburse to you.
• We give you access to reports
of your dealers orders
o You quickly see what is selling
and what is not!
13
14. What is the Business Value of Working With
Par-Tech?
• Our support can follow your needs
o It’s not all or nothing. You can start with basic
support and grow as you need to.
• We give you tools to be able to do many activity
yourselves- Autonomy
o You don’t have to come to us to add dealers,
parts info, changes prices, add videos, add
bulletins, and more.
• We can process orders (financially)
o You physically ship the orders, we financially
“ship” the orders. We charge the credit card,
collect the funds, and disburse to you.
• We give you access to reports of your dealers orders
o You quickly see what is selling and what is
not!
• We deploy the information to your
dealers for quick vehicle diagnosis.
o With a simple to use yet
comprehensively engineered
diagnostic service portal.
14
15. So what does all this mean?
• We are experts in our field which insures good
“bang for your bucks”.
• We are easy to work with which minimizes your
involvement and hassle.
• We are competitively priced which make us easy on
your budget.
• Are you looking for options like these? Call me!
Steve Wallace with Par-Tech 248-276-0213 Ext 113
15
Editor's Notes
A down vehicle is useless…doesn’t make the fleet owner money. The end customer is upset. Your rep is blemished. Btu we know that at some point(s) in time, you’re going to have problems
DTC information is helpful to narrow down the problem…data before and after the event along with the scan tool and service information will get you to the cause of the problem.
What about the event where there is no DTC? What do you do about that?
TDP drive captures vehicle data that has been configured by the user throughout the ride. Nothing is missed..Nothing! Once captured it is uploaded to a secure server via WiFi and available to your engineers, your service techs, and you for diagnosis and investigation.
Problem occurs…You can see the location on a map and through a series of “bread crumbs” can see the vehicle data at each point that you define…all or any!
Want an alert when a specific DTC occurs or diagnostic data “goes out of whack”? TDP drive can do it.
Driver a problem, or need geo fencing…adding an in cab display will
Here is the big one…in the very near future we will have the “P” in TDP Drive ready…Prognostics. By collecting your data by vehicle line and across your fleet, our algorithms will be able to
