The document summarizes notable accomplishments and value-added efforts by the author. It describes: (1) leading the successful conversion of 500k payroll clients from a legacy system to a new platform within a narrow weekly window without impacting any clients; (2) co-founding an enterprise architecture group with 22 regional businesses; and (3) commissioning a new datacenter that now hosts 3000+ virtual servers and 2 petabytes of storage with 99.9% availability. It also lists facilitating a national collegiate cybersecurity competition and structuring a $12M corporate gift that yielded an additional $15M grant.

1. Noteworthy Accomplishments: (rev. 10-20-16)
Operational and Architectural:
 Responsible for team that engineered and planned the technical solution and IT processes to
convert 500K Payroll clients from a legacy Cobol mainframe to a new Java/Unix platform. The
only business window was Thursday at 6:00pm until Friday at 7:00am. We had to plan for
weekly number of clients that could be converted each week within this window factoring client
profiles. This conversion was successfully completed over an 18 month window without
delaying or impacting a single client payroll cycle.
 Co-founder and Sponsor of a Rochester based Enterprise Architecture group that had 22
participating regional businesses at our peak. Purpose was to share knowledge, experience, and
technical support.
 Commissioned a new tier-3 “Green Datacenter” on campus in 2014. The center is now our
Primary datacenter for hosting the RIT private Cloud consisting of 3000+ V-servers and 2
Petabytes of storage in an HA configuration which has delivered a consistent yearly SLA of 99.9%
availability since commissioning.
 Lead team at Citibank in technical and service proposal yielding Citi-SLC being awarded one of
first servicing contracts for the federal Direct Student Lending Program.
 Planned for and executed the consolidation of all Citibank Rochester based business operations
for student loan processing to Citibank Sioux Falls SD Operational center. This included
managing the termination or transfer of 100+ staff, self-included.
Ancillary “Value add” Efforts: (These are examples of delivering on our department vision)
“Our unique value proposition must be evident and clear in our customers mind”
 Facilitated partnership between my private CLOUD team, VMware and CISCO to partner with
Academic partners in the College Security Program to develop and host a national collegiate
security defensive competition. We provided the compute, technical knowledge and support for
the event. Addendum included is copy of the VMWare press release around the event and a link
to video interviews with IT and Academic leads.
 Structured planned capital expenditure into a $12M corporate gift for the institution, yielding an
additional NYS grant of $15M for a regional business development center to be built on the RIT
Campus (Magic Center)
 In process of building an Academic Cloud service for extending RIT curriculum to regional
training centers offering certificates in Security and IT training.

2. Addendum:
VMware Draft Press Release:
Rochester Institute of Technology (RIT) Leveraging VMware’s NSX for Student Cybersecurity
Penetration Testing Competition
RIT Director of IT Operations Discusses Penetration Test and Enterprise Value Multiplier (EVM) at
EDUCAUSE 2015
PALO ALTO, CA – (Marketwired – October xx, 2015) - VMware, Inc. (NYSE: VMW), a global leader in
cloud infrastructure and business mobility, today announced that Rochester Institute of Technology
(RIT) is deploying the VMware NSX™ network virtualization platform as part of an upcoming student
cybersecurity penetration testing competition.
With 9 colleges in the U.S. Northeast participating, the upcoming RIT Department of Computing
Security-hosted penetration testing competition will focus on using offensive strategies to help secure
partner networks.
Participants will need to explore the environment, finding and exercising vulnerabilities, and offer
prioritized plans for better security, and how to mitigate the issues found. The Collegiate Pentesting
Competition (CPTC) will take place on November 7th and 8th at RIT.
“We aim to take the National Collegiate Cyber Defense Competition concept to the next level by
focusing on the ethical deployment of offensive cyber strategies,” said Steve Bertino, Director IT
Operations at RIT.
The Cloud-Based Components of the Collegiate Pentesting Competition
The RIT Academic Cloud will serve as the overall platform for the competition with VMware NSX and
micro-segmentation serving as the boundaries for the penetration test.
With VMware NSX and micro-segmentation, RIT will be able to isolate and segment different tenants
within the same cloud infrastructure. Micro-segmentation keeps any potential attacking agents from
moving east to west between VMs and accessing unauthorized applications or information.
VMware NSX also provides several key advantages over traditional hardware-defined network security
approaches, including distributed policy enforcement at every virtual interface, and in-kernel, scale-out
firewalling distributed to every hypervisor.
The RIT Academic Cloud also leverages a number of VMware solutions, including vCloud Suite Enterprise
and vCloud Air.

3. Beyond the Operational Maturity Model: Evolution of Infrastructure Teams
RIT continues to seek ways through technology automation to extend the value add proposition of its IT
staff. Staff can focus more on efforts and solutions that will be a value-add both to their own careers
and the university's core academic mission.
Bertino will be addressing this topic during his presentation at EDUCAUSE 2015 titled, “Beyond the
Operational Maturity Model: Evolution of Infrastructure Teams” on October 28th
at 10:30 a.m. EDT.
“Technologies like VMware's infrastructure and suite of tools has made it possible for IT staff to better
automate traditional availability, efficiency and management processes to free their time for
educational growth beyond technical implementation and maintenance,” added Bertino.
Bertino will be participating in a VMware-hosted breakfast press briefing at EDUCAUSE 2015. The event
is taking place on October 28th
at 7 a.m. at the JW Marriott Indianapolis in Room 208 on Floor 2.
Video link that was part of the Industry Presentation at EDUCAUSE conf.
https://www.youtube.com/watch?v=U0vTssr4ylo