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1. ITIL Framework
Your Company name

2. Content
2
ITIL Framework
Adoption Challenges
ITIL Adoption Model
Preparing adaptable environment for ITIL
Benefits of ITIL Framework

3. Continual Service
Improvement
This emphasizes on
improvement of processes in
order to deliver value to the
customers with better design
and transition and measuring
scope for continuous
improvement
Helps understand and provides guidance on how
to design, develop and implement service
management in order to define policies, guidelines
and processes across the entire lifecycle
Covers Guidance on design and
development of services and interrelated
service management processes
Guidance on development and improvement
for capabilities and processes for transitioning
new and changed services into operation
Includes effectiveness and efficiency of the service
delivered and support to ensure the value to the
stakeholder depends upon the practices in the
service operations management
ITIL Framework
3
The core of Information Technology
Infrastructure Library (ITIL) is
structured around a Service Lifecycle
which consists of the five phases
shown below. All these lifecycle
module go through Continual Service
Improvement phase to assure
best plan.
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4. Adoption Challenges
4
Inappropriate ITIL Vision
› Need to define the short, medium- & long-term goals as well as processes for a
successful adoption
› Add text here
Inability to understand people elements
› Insufficient focus on people and organizational change management could
cause failure
› Add text here
Lack of Business Case
› Successful adoption requires a carefully thought out and articulated roadmap to
ITIL success with the costs and benefits clear to all
› Add text here
Misjudging the timeframe for change
› ITIL adoption timeline must take into consideration the range of people, process,
and technological change you’re dealing with
› Add text here
Planning in a Vacuum
› This includes forgetting to plan for linkages and dependencies between various
IT management processes
› Add text here

5. ITIL Adoption Model
5
Availability, Capacity,
Performance Management
SLA Management,
Knowledge
Management
Periodical
Evaluation
Monitoring & Incident
Management
Problem, Change,
Configuration Management
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Plan
Build
Manage
Support
Assess and
Improvise
The model elaborates the various interrelated
processes and function for basic ITIL adoption,
assessing and improvising the current processes
and continuously planning for improvements based
upon feedback and necessary business
requirements. The adoption starts with Planning
the service according to the business need then
Building the service with defined processes which
in turn helps in maintaining the balance of
disruptions and the later Manage those services
with proper Support & Monitoring with the help of
better tools for improving the service

6. Preparing adaptable environment for ITIL
6
Business
Support
› Top management support is
required for training,
infrastructure build and tools
availability
› Has to be done with respect to
the compliance policies
› Add text here
Training & Building
Knowledge Database
› For smoother implementation
training all the stakeholders
involved and make them
understand the ITIL processes is
a mandate
› Must be done with proper
documentation of every process
with understandable guidelines
for each function and processes
› Add text here
Process Implementation
& Technology
› Carry out Initial analysis of the
existing processes, implemented
policies, impacting issues
› Prioritize the activities upon their
criticality and urgency and define
service levels and their
dependencies
› Add text here
Change
Management
› Existing change management
practices have to be reevaluated
and made effective enablers for
smooth transition
› Add text here
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7. Benefits of ITIL Framework
7
Unified Management tools,
Technology and People
Improved Control and
Transparency
Better Understanding
and improved Ability to
Manage Change
Add your Company
Specific text here
Improved Resource
Utilization

8. ITIL Framework Icons Slide
8

9. 9
Additional
Slides

10. About Us
10
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11. Designation
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Designation
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Designation
Name Here
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Our Team
11

12. Bulb and Idea
12
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13. Our Mission
13
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14. Timeline
14
2019
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2018
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2017
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2016
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2015
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15. Circular
15
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16. Quotes
16
Opportunity is missed by most people because
it dresses in overalls and looks like work.
Thomas Edison

17. Puzzle
17
01 02
03
04
Your
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18. Financial
66%
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SILVER
82%
PLATINUM
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57%
GOLD
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18

19. 19
Email Address
emailaddress123@gmail.com
Contact Numbers
0123456789
Address
# street number, city, state
Thank You