Shibasram Old Age Home Address: 1250, P G Survey Park, Survey Park, Santoshpur, Kolkata, West Bengal 700075 Phone: 099038 14392 Appointments: shibasram.org.in

1. Investigating the treatment of elderly people in Old age homes is an important step in
ensuring their well-being and solving any problems. While I don't have access to real
time data or specific investigations conducted in old age homes in Kolkata, I can give you
general guidelines on how such investigations can be conducted.
1. Independent investigation: Independent investigative bodies, such as human rights
organizations, social welfare agencies, or government agencies, can conduct thorough
investigations into the conditions, treatment, and care provided in nursing homes. These
investigations should be conducted by trained professionals who can objectively assess
the situation.
2. Facility Assessment: Investigators should look at the physical condition of nursing
homes including cleanliness, security measures, infrastructure, accommodation. The
availability of essential facilities like food, water and sanitation should be looked into.
3. Care and support: The investigation should look at the quality of services provided to
elderly residents. This includes assessing the availability of trained staff, their
qualifications and the staff-to-resident ratio. Investigators should interview residents to
understand their experiences and ensure they receive appropriate medical services,
medication management, and emotional support.
4. Interviews and Testimony: Investigators should interview residents, their families, and
staff to gather information about the treatment of the elderly in nursing homes. Evidence
may shed light on any matter of neglect, abuse or mistreatment. Maintaining
confidentiality and ensuring the safety of those who testify is critical.
5. Compliance with regulations: Investigators should review Old age homes' compliance
with relevant regulations and guidelines set by local authorities. This includes compliance
with safety standards, licensing requirements and any specific guidelines related to elder
care.
6. Cooperation with authorities: Investigators should cooperate with the relevant
government authorities responsible for the regulation and supervision of nursing homes.
This may include sharing the findings of the investigation, recommending improvements
and ensuring appropriate action is taken based on the findings of the investigation.
7. Follow-up action: Investigative reports should be made public and findings should lead
to actionable action. This may involve implementing necessary reforms, raising

2. awareness and advocating for policy changes to improve the conditions and treatment of
elderly residents in nursing homes.
It is important to point out that not all nursing homes have negative conditions or
mistreatment. There are many reputable and well-managed nursing homes that prioritize
the welfare and dignity of their residents. However, investigation plays an important role
in identifying and solving any person