1. Shelly L. Grant
712 Waverly Avenue
Toledo, Ohio 43607
(419) 329-1634 * shelly_grant@yahoo.com
Objective: To pursue a demanding position that will allow me to utilize my skills to the
benefit of my prospective employer.
Experience: The Mergis Group 1745 Indian Wood Circle Suite 150 Maumee, Ohio
April 2013 to Position: DEV Specialist
May 2013 Duties consisted of: *Answer Audit Questions
*Mail Letters to Audit Participants
*Process Participant Responses
*Input Participant Responses
*Process Incomplete Participants
Aug. 2011 to American Broadband & Telecommunications One Seagate Center Toledo, Ohio
Sep. 2012 Position: Telephone Service Representative
Duties consisted of: *Maintain Customer’s Telephone Number
*Maintain Customer’s Telephone Bill
*Added New Telephone or Internet Orders in the System
*Guided Customers to Add Additional Services
Jan. 2009 to Omnicare 7643 Ponderosa Road Perrysburg, Ohio 43551
Feb. 2011 Position: Order Entry Technician
Duties consisted of: * Faxing orders * Inputting orders
* Discontinue orders * Maintain allergies
* Refill orders
June 2008 to Aerotek 1789 Indian Wood Circle # 140 Maumee, Ohio

2. Jan. 2009 Position: Order Entry Technician
Duties consisted of: * Faxing orders * Inputting orders
* Discontinue orders * Maintain allergies
* Refill orders
April 2007 to Kforce Healthcare Staffing 1001 East Palm Avenue Tampa, Florida 33605
Nov. 2007 Position: Health Information Specialist
Duties consisted of: * Filing records * Organize charts
* Answer phones * Correspondence
Education: University of Toledo
Major: Undecided
Degree expected June 2015
Skills: Computer Communication Data-Entry Excel
Microsoft Organizing Multi-Line Telemarketing
Reference: Available upon request