1. SHEA ALAN DOOLITTLE
29 Park Place Apt#1806 Hattiesburg, MS 39402
Phone: (612) 695-0572 | Email: sadmachine14@yahoo.com
SUMMARY
Solutions-driven professional with 14+ years of military and information technology experience providing rapid and
client-focused technical support to users. Demonstrated capacity to identify root causes and direct users to lasting
resolutions. Adept at articulating complex technical concepts to users and commanders of varying technical
understanding. Well versed in a variety of IT systems used by the US Military primarily Microsoft related products
including Office, SharePoint and Exchange. Also Knowledgeable with other common operating systems,
applications, and hardware with a proven ability to master new tools and technologies quickly. Outstanding
interpersonal strengths shown by multiple service awards.
EMPLOYMENTHISTORY
CAMP SHELBY
US Army Signal Officer, O-3 | 177th Armored Brigade
Hattiesburg, MS
March 2014 - Present
• Lead information technology proponent and manager for the unit as the brigade signal officer
• Provide technical support for 500+ users and ensure proper maintenance of workstations, printers, and peripherals as well
as Tactical Radio System
• Provided telecommunication and cellular communications for 500+ users
• Supported all communication and IT requirements for a Major Training exercise with over 3,000 Soldiers
• Deployed over 100 new workstations and printers, imaged each new device with the latest version of the approved Army
version of the operating systems,with all applications, drivers and applicable security and configurations. Maintained over
500 network devices
US ARMY GARRISON YONGSAN
US Army Signal Officer, O-3 | 8th Army G6
US Forces in Korea
June 2013 - March 2014
• Staff officer for a 3 Star General
• Responsible for interoperability of communication and information systems with the Republic of Korea Military
• Improved relations with Republic of Korea Units increased inter-operational network capabilities between the two
countries, including passing US network traffic over Korean Tactical Satellite Systems
• Mentioned by Name by the USFK Commander for the C4I Symposium of Republic of Korea and US Army
Communications interoperability integration of Command and Control systems
• Earned an “Army Commendation Medal”
US ARMY GARRISON YONGSAN
US Army Signal Officer, O-3 | 1st Signal Brigade
US Forces in Korea
April 2012 - June 2013
• Commanded a Headquarters company of the 1st Signal Brigade, which controls the network for all US Army personnelin
Korea and consisted ofover 200 Soldiers, Civilians and Korean Soldiers
• Fostered International Relations with multiple Korea/US events
• Had the best Dining Facility in Korea in 2012
• Earned an “Army Commendation Medal”
US ARMY GARRISON YONGSAN
US Army Signal Officer, O-3 | Special Operations Command-Korea
US Forces in Korea
March 2011 - April 2012

2. • Provided technical support to 100+ Special Forces users in resolving diverse hardware and software issues
• Responsible for interoperability of communication and information systems with the Republic of Korea Military
• Improved relations with Republic of Korea Special Forces Units increased inter-operational network capabilities between
the two countries, including the 3 Star Korean Generals VTC system
• Earned “Joint Service Commendation Medal” for comprehensive technical knowledge and outstanding service supporting
the Special Forces
DEFENSE LANGUAGE INSTITUTE FOREIGN LANGUAGE CENTER
Student
Monterey, CA
Oct. 2009 - Mar. 2011
• Completed the Basic Korean Course
FORT POLK
Battalion Signal Officer, O-3 | 3rd Squadron 89 Cavalry Regiment 4th Brigade 10th
Mountain Division
Fort Polk, LA
Sep. 2007 - Sep. 2009
• Deployed to Iraq in support of Operation Iraqi Freedom from Nov 2007 to Jan 2009
• Received Army Commendation for actions during the deployment
• Responsible for all communications systems for the Unit, primarily tactical radio and satellite systems valued at over $10
million worth of equipment
• Administered a tactical Active Directory Domain
FORT GORDON
Student | Signal Captain’s Career Course, Brigade and Battalion Signal Officer Course
Augusta, GA
Feb. - Sep. 2007
• Graduated Signal Captain’s Career Course and Brigade and Battalion Signal Officer Course
• Escort Officer for an Indian Exchange Officer
UNITED STATES AIR FORCE
Communications and Information Systems Officer
May 2002 - Feb. 2007
• Project Manager on the $180 Million Air Force Wide Wireless Infrastructure Project from 2005-2007
• Deployed to Ali Al Salem Airbase, Kuwait in Support of Operation Iraqi Freedom in 2004
• Controlled the Network for Ali Al Salem Airbase and migrated it to Active Directory.
• Selected as Officer of the Month for November 2004 during the deployment
• Unit received Air Force Outstanding Information Assurance Award during his time as Information Assurance Officer
• Managed $5 Million Technical control Facility Upgrade, $10 Million Fiber Installation Project, $12 Million Satellite
Infrastructure Upgrade and others totaling $60 Million worth of Projects all at Rammstein Airbase, Germany,
• Rammstein Base Soccer Team Coach, Player and Organizer, Runners Up in Europe Wide Championship tournament
• Managed $13 Million Vindicator Security systeminstallation at Osan Airbase, Republic of Korea
EDUCATION
Boston University
Bachelor of Arts in Economics
Boston, MA
Received May 2002
AREAS OF EXPERTISE
• Troubleshooting & Issue Resolution, Root Cause Analysis
• End-user Training & Support
• Scheduled & Ad Hoc Maintenance, Change Management
• System Administration, Account Creation, Permissions
• System Implementation, Hardware Lifecycle
• Rapid Ticket Response Times (Remedy/ ARS), Detailed Documentation
• US Army Tactical Communications Systems
CERTIFICATION
• CompTIA Security+, Network+, and A+, CompTIA ID#COMP001020944692

3. TECHNICAL PROFICIENCIES
• Platform: Window 7, Windows Server 03/08, Mac OS, iOS
• Hardware: Dell/HP desktop and notebook,iPad, iPhone, Blackberry, Printers, Scanners,Projectors, and Multiple monitor
• Application: Active Directory, Microsoft Office, Microsoft SharePoint
ADDITIONAL INFORMATION
TS/SCI Security Clearance; Korean Language Skills; Project Management Professional Certification(PMP) in progress;
Microsoft Certified Professional(MCP) Window10 Certification in progress