1. Shawayne McGraw
3404 Town Park Dr.
Mesquite, TX 75150
214-809-8025
Brishay751@hotmail.com
Profile: Highly dedicated associate with superb communication and organizational skills.
Works well as a member of a team or independently. Eager to learn and share in the experience
of caring for patients and their families.
Education:
Eastfield College, Dallas, TX September 2013-December 2016
Associates Degree in Science
GPA 3.5
Westwood College, Dallas, TX Jan 2005-Dec 2005
National Certified RegisteredMedical Assistant
• Prioritize patient daily care according to acuity and scheduled patient procedures
• Assist patients with A.M. care, take vital signs, prep for procedures, draw blood, and obtain
specimens
• Maintain and set up patient rooms
• Perform preventive maintenance on emergency equipment
• Assist with patient and family education
• Assist R.N. with sterile and non-sterile dressing changes
• Perform EKGs
• Trained in Phlebotomy
• Utilize PC to enter and retrieve patient data
• Answer multi-line phone, operate fax and copy machine
Employment:
UT Southwestern Medical Center, Dallas, TX Nov 2007-present
Outpatient Surgery Center Scheduler
Checking in patients, doing vitals and rooming patients
• Assisting with orders and procedure set up
• Preparing rooms for patients
• Prepare patient for radiological exams
• Perform auto-clave duties
• Cross trained to help where needed
• Retrieve lab results and outside films and reports
• Assist CSA Supervisor with supply order
• Assist the RN in retrieving messages
• Preparation for visits work up and break down
• Surgery scheduling coordinator for multiple physicians

2. • Insurance verification and approvals
• Workers comp approval and verification
Children's Medical Center of Dallas Mar. 2005-Nov 2007
Endocrinology Clinic, Medical Assistant/ Patient Access Representative
• Checking in patients doing vitals and rooming patients
• Ordering labs and drawing blood
• Preparing rooms for patients
• Perform patient registration and work call center
• Sub as MA in Neurology clinic and Plastic Hands Clinic
• Cross trained to help were needed
• Retrieve lab results
• MA Expediter, the go to person for our office manager
• Assist the RN in retrieving messages
• Chart preparation for visits work up and break down
Inova Mesquite Family Practice Oct. 2005-Dec 2005
Medical Assistant
Performed Front office and Back office duties which includes, but not limited to:
• Checking in patients doing vitals and rooming
• Ordering labs, X-rays, procedures, and etc.
• Answering phone messages, setting appointments, collecting payment, filing, and
correspondence.
• Preparing charts and assisting trainer in day to day duty.
Bank of America, Dallas, TX Feb 1999 to Oct. 2005
Customer Service/Teller Manager,
• Handling customer complaints and inquiries.
• Assisting with the operations management of a banking center
• Scheduling teller staff and coordinating monthly staff meetings.
• Performing day to day duties such as cashing checks, money orders, deposits, withdrawal,
certificate of deposit set up, preparing loans, verifying deposits, night drop, ordering cash foreign
currency, and customer service.
Accomplishments:
Associates Degree in Science, 2016
• National Center for Competency Testing Certificate
• National Allied Health Test Registry
• GPA 4.0
• Honor Roll
• Certificate of Achievement for Microsoft Word
• Shining Star Awards for Customer Service