Shan You Counselling Centre Annual Report FY 2015/16

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SHAN YOU COUNSELLING CENTRE
Embracing One and All with Friendship and Loving Kindness 善户天下众友爱一切人
Annual Report
FY 2015/16

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Table of Contents
Contents
INTRODUCTION.................................................................................................................................3
POLICIES .............................................................................................................................................5
OBJECTIVES .......................................................................................................................................6
PRESIDENT’S MESSAGE..................................................................................................................7
REVIEW OF THE YEAR....................................................................................................................8
OUR ACTIVITES.................................................................................................................................9
Casework & Counselling service programme ....................................................................................9
Yuan Yuan Helpline (Mandarin Counselling) ....................................................................................9
Social Care services programme ......................................................................................................10
Educational & Training Programmes ..............................................................................................12
OTHER ACTIVITES.........................................................................................................................15
FINANCIAL INFORMATION .........................................................................................................17
ACKNOWLEDGEMENTS ...............................................................................................................28

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INTRODUCTION
Shan You Counselling Centre (SYCC) was set up on 17 June 1995 as a society and registered under the Charities
Act on 28 December 1995.
GOVERNING INSTRUMENT
Society Constitution
CHARITY STATUS
Charity registration no. 1141 (28 December 1995)
REGISTRATION NO. & DATE
Society registration no. ROS 107/95 WEL (17 June 1995)
INSTITUTION OF A PUBLIC CHARACTER
IPC reference no. IPC000253 (expiry 30 November 2017)
UNIQUE ENTITY NO.
S95SS0103B
REGISTERED ADDRESS
Block 5 Upper Boon Keng Road #02-15 Singapore 380005
MANAGEMENT COMMITTEE
Name Occupation Position Appointment Date
Dr. Jenny Quek Hwee Huang System Analyst President 17 June 2006 to 28 June 2014
Vice President 6 July 2002 to 17 June 2006
Public Relation Officer 24 June 2000 to 6 July 2002
Mr. Patrick Peck Wee Boon Chief Distribution
Officer
Vice President 28 June 2014
Asst. Honorary Treasurer 28 July 2012 to 28 June 2014
Asst. Honorary Secretary 26 June 2010 to 28 July 2012
Committee Member 28 June 2008 to 26 June 2010
Ms Yvette Yeo Yue Yi HR Executive Honorary Secretary 2 July 2015
Committee Member 28 July 2012 to 28 June 2014
Mr Yeh Chien Ee Chief Financial
Officer
Honorary Treasurer 2 July 2015
Vice President 17 June 2006 to 28 June 2014
President 6 July 2002 to 17 June 2006
President 15 June 1996 to 24 June 2000
Asst. Honorary Secretary 7 December 1995 to 15 June 1996
Mr. Eddy Lim Seok Boon Senior Vice President Asst. Honorary Treasurer 28 June 2014
Mr. William Tng Choong Mong Centre Director Committee Member 28 June 2014
Honorary Treasurer 28 July 2012 to 28 June 2014
Committee Member 28 June 2008 to 28 July 2012
Mr. Ang Hwee Insurance Specialist Committee Member 2 July 2015
Mr. Wilson Tan Chee Wee Manager Committee Member 2 July 2015

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INTRODUCTION
BOARD OF ADVISORS
Name Position Appointment Date
Prof. Mark Williams
Emeritus Professor of Clinical Psychology and Honorary
Senior Research Fellow in the Department of Psychiatry
and was Director of the Oxford Mindfulness Centre until his
retirement in 2013
Principal Advisor October 2010
Dr. Suzanne Habib
Clinical Psychologist, Director, Pacific Centre for
Motivation and Change (Australia)
Specialist Advisor September 2006
Dr. Joel Porter
Associate Clinical Director, Lives Lived Well (Australia).
Member of the International Motivational Interviewing
Network of Trainers (MINT)
Specialist Advisor September 2006
Dr. Lionel Lim
Consultant Psychiatrist in private practice
Specialist Advisor July 2008
Dr. Ng Koon Hock
Consultant Psychiatrist in private practice
Dr. Ng Yee Kong
Associate Professor, Dept of Anatomy, Yong Loo Lin School
of Medicine, National University of Singapore
Dr. Ng Yuen Yen
Visiting Consultant of Alexandra Hospital, attached to
Emergency Department; SAFE program (Subacute
Ambulatory care for functionally challenged and Elderly)
Dr. Ong Seh Hong
Senior Consultant, Associate Program Director of
Psychiatry, Khoo Teck Puat Hospital
Dr. Philip Tsui
Training, Consultation and Psychotherapy Practice.
Clinical Consultant, New Life Psychiatric Rehabilitation
Association, Hong Kong. Clinical Consultant/Supervisor,
San Francisco Suicide Prevention, Inc. Clinical
Supervisor/Clinical Program Manager, Asian Pacific
Islander Wellness Center of San Francisco
Specialist Advisor April 2009
Hon. Prof. G.T. Maurits Kwee
University of Flores, Buenos Aires, Argentina, and Faculty
Member of the Taos Institute for the Taos/Tilburg University
PhD-Program (USA/Netherlands)
Specialist Advisor May 2012
Dr. Kotra Krishna Mohan
Assistant Professor, International University of Sarajevo.
Hon. Professor, University of Flores, Buenos Aires,
Argentina. Established The School of Mental Health at
Vidyasagar Institute of Mental Health & Neurosciences,
New Delhi. Founder & Managing Director of PsychGuru
Mental Health Services Pvt. Ltd. India
Specialist Advisor May 2012
Dr. Kenneth Tay
Adjunct Associate Professor; Assistant Director of
Psychology; Licensed Psychologist (Georgia, USA);
Former clinical director; prison psychologist; consulting
psychologist in the City of Atlanta Public Safety Office of
Psychological Services, Georgia USA
Specialist Advisor June 2015

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INTRODUCTION
BANKERS
DBS Bank Limited
Standard Chartered Bank Singapore
Maybank Singapore
AUDITOR
Suhaimi Salleh & Associates, Public Accountants and Chartered Accountants of Singapore
POLICIES
FUNDING SOURCES
SYCC is financially supported by donations from members, general public, corporate and funding bodies. The
principal funding sources are NCSS Community Chest for the Counselling & Casework programme and the
Singapore government’s Care & Share Fund.
MEMBERSHIPS
SYCC is open to the public for participation in its charitable activities in helping the social needy through
counselling and social care services. Public talks, workshops and professional training programmes are also
conducted for the public in pursuing of the objects of the Shan You Counselling Centre.
CONFLICT OF INTEREST
SYCC has set in place a Code of Conduct and Conflict of Interest Policy for board members and staff to declare
actual or potential conflicts of interest to the Board at its earliest opportunity.
RESERVE POSITION AND POLICY
SYCC’s Reserve Policy is as follows:
The maximum operating reserves for Shan You Counselling Centre shall be five years of the amount of the annual
operating expenditure.

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OBJECTIVES
OUR VISION
To be the Buddhist hub for social services and to promote family life and well-being of individuals.
OUR MISSION
To serve the community with the Buddhist principles: compassion, morality, concentration and wisdom;
through
 Professional counselling, family support services and social services
 Developing a pool of volunteers that supports the services of the centre
 Advocating and networking for services to all sectors of the society
OUR OBJECTIVES
1. To promote behavioural, mental and physical health of the community.
2. To encourage the development of family life and individual well-being through intergenerational
bonding.
3. To provide opportunities for volunteers to render social services to the community. To provide expertise
and resources to develop, train, manage and supervise these volunteers.
4. To disseminate information on behavioural, mental and physical health, social policies and community
services through professional training, public education, seminars and distribution of brochures and
media resources.
OUR VALUES
We serve children, families, youth and the elderly, regardless of race, religion and ability to pay; and are
committed to our values to guide our decisions and behaviour.
SERVICE
Service user satisfaction is paramount
INTEGRITY
Honesty and fairness in our actions
TEAMWORK
Teamwork in meeting the needs of our clients
ACCOUNTABILITY
Strong sense of social responsibility to the community and stakeholders
RESPECT
Recognise that our clients are seeking support and must be respected

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PRESIDENT’S MESSAGE
Dear Stakeholders,
On behalf of the Management Committee of Shan You Counselling Centre, I am pleased to present our 21st annual report for
the financial period ended 31 March 2016 (FY2015/16).
In FY2015/16, we continued with our efforts to promote Mindfulness-based Cognitive Therapy (MBCT) and other
mindfulness-based programmes, such as mindfulness-based Live The Moment for seniors. We also improved on our social
service programmes. While we are focused on delivering quality service, we are also committed to expanding well-received
programmes and developing new programmes to meet the changing needs of the community.
Clinical Service
Shan You is looking to expand our clinical and counselling services to benefit more people in our community, particularly
persons living with anxiety disorders, depression, and mood disorders. Building upon our years of passionate work on
mindfulness, we aim to specialise in Mindfulness-Based Cognitive Therapy (MBCT) and Acceptance and Commitment
Therapy (ACT).
SYCC has an on-going collaboration with Oxford Mindfulness Centre (OMC) to advance and champion MBCT in Singapore.
We will continue to run 8-week and 5-day MBCT groups for the general public and people recovering from depression.
ACT is a mindfulness-based psychotherapy used for both individual and group counselling. ACT has been well researched
and there is strong growing empirical support for ACT as an effective treatment for anxiety disorders, depression, psychosis,
chronic pain, and substance and behavioural addictions.
Motivational Interviewing (MI) is an evidence-based psychological intervention used for eliciting behaviour change by helping
clients to explore and resolve ambivalence. It is a goal oriented, collaborative and person-centred form of counselling style
that involves the processes of engaging, focusing, evoking and planning.
In addition, SYCC is planning to conduct Motivational Interviewing (MI) professional training workshops and a series of
public education talks focusing on mental health and wellness in the coming months.
Social Service: Community Outreach
For the past 20 years, Shan You Counselling Centre has played a vital role in meeting the social needs of low-income families,
the elderly and disadvantaged in our community. Our dedicated volunteers worked very hard alongside our staff and generous
donors to ensure our activities are successful and highly valued. However, we need to ensure our activities are designed and
resourced to meet the increasing complex needs. With this in mind, Shan You is implementing changes over the next two years
to transform our social services.
Our social services will be re-named Social Care Services. We will be providing person-centric support to people with chronic
illness, leaving the hospital, with mental health needs as well as those living alone. Our distinct features are One Assessment
For All Social Needs and Social Care Planning. In our approach, we plan to emphasize on partnerships, skills and expertise
acquisition in our staff, and improved access opportunities through the use of specialist volunteers and technology.
The implementation, when completed, will have three service areas within the new structure, that is, Senior Care Service,
Active Ageing Service and Care Management and Assessment Service. There will be four signature programmes: Support
Planning for Elder Care (SPEC), Social Rehabilitation Programme (SRP), Friends-in-Mind (FIM) and Community Health
Improvement Programme (CHIP).
In Closing
We are deeply grateful for the generous and continual support we received from Community Chest, NCSS, MSF, community
partners, and most of all, you - our stakeholder.
In the next fiscal year, we will need your strong support and collaboration for us to implement our new programmes
successfully.
On behalf of the Management Committee, I wish to express my appreciation and gratitude to our advisors for the professional
guidance; our service users for giving us the opportunity to serve; our staff members and volunteers for the dedicated
contributions.
Jenny Quek
President
Management Committee

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REVIEW OF THE YEAR
STAFFING
As at 31 March 2016, there was a total of 11 full-time and 8 part-time staff employed by Shan You Counselling
Centre.
Corporate Team Social Care Team
Ms. Aloka Quah Executive Director Mr. Tong Kin Muon Centre Manager (P.T.)
Ms. Grace Lee Accountant (P.T.) Mr. See Han Sern Social Worker
Ms. Jenny Tan Accounts & Admin Executive Ms. Catherine Chong Programme Executive
Mr. Teo Choo Hwa Chinese Specialist (P.T.) Mr. Andy Sim Programme Coordinator
Ms. Lillian Lee Admin Support (temp) Mdm. Law Mee Yeng Programme Coordinator
Ms. Chan Lee Hwa Office Cleaner (P.T.) Mr. Light Chua Programme Coordinator
Ms. Susan Chong Administrative Assistant
Clinical Team Ms. Molly Goh Office Cleaner (P.T.)
Dr. Siew Kum Yew Clinical Director (P.T.)
Ms. Jane Wong Principal Counsellor Clinical Supervisor
Ms. Winnie Wong Senior Counsellor Ms. Choo Siew Noi
Ms. Alice Liang Counsellor (P.T.)
Ms. Lim Soo Hua Clinical & Admin Executive
BENEFICIARIES & VOLUNTEERS
FY 2015-2016
INCOME & EXPENDITURE
FY 2015-2016
1,618
6,265
11,693
1,699
908
541
662
18.5% Costs
of governance
73% Costs of
charitable activities
8.5% Costs of
generating funds
28% Voluntary income
(incl. donation in-kind)
5% Activities
generating funds
7% Charitable activities
(programme fees)
60% Grants (ComChest,
Care & Share, etc)
Income Expenditure
186 volunteers
participated

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OUR ACTIVITES
Casework & Counselling service programme
This year we saw a rise in clients seeking counselling and psychotherapy services for issues relating to behavioural
and mental health. The presenting problems for anxiety and excessive worry increased 7% and for mood and
depression increased 8%. The number of new cases dropped slightly to 326 compared to 360 for the previous
year, due partly to staff members taking their sabbatical leaves. The average number of counselling sessions
remained constant at 2.81 per case compared to 2.98 for FY 2014/15 and 2.86 for FY 2013/14.
Yuan Yuan Helpline (Mandarin Counselling)
A total of 31 volunteers contributed 1,600 hours to the Yuan Yuan Helpline (Mandarin Counselling) service
programme. The volunteers listened to 1,699 telephone calls from people with emotional disturbances relating to
mental health concerns (30%), family conflicts (10%), difficulties at work and other life stresses. Yuan Yuan
Helpline also provides Information & Referral services.

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OUR ACTIVITES
Social Care services programme
Social Care is the provision of social work, personal care, protection or social support services to children or
adults in need or at risk or adults with needs arising from illness, disability, old age or poverty as defined by the
Social Care Institue for Excellence, England. There are a variety of social care services available. These services
cover all interventions provided or funded by government, statutory and/or independent agencies. The kind of
social care support given depends largely on their assessed needs. This means the type of condition they have and
the severity of the condition.
SYCC has been providing social and support services to help people access resources since 1995. SYCC Social
Services is the provision of social work, personal care and social support to adults in need or at risk or adults with
needs arising from illness, disability, old age or financial difficulty. FY2016 saw a revamp of the social services
and re-launched as Social Care Services. The services provided under Social Care services include:
a) Active Ageing Services @Wellness Community
b) Community Health Improvement Programme (CHIP)
c) Case Management including Information and Referral (I&R) and case assessment
d) Social Rehabilitation Programme (SR)
e) Friends-in-Mind (FIM) befriending Programme, and
f) Others such as support at Home services and support for caregivers
We will develop organisational structure and processes and support the staff in training and development. We will
improve the quality, safety and effectiveness of social work and social care. These improvements can come about
only if we involve our service users, caregivers, practitioners and team members.
Laughter for health
Our Community Garden

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OUR ACTIVITES
Anniversary celebration with
Grassroots Adviser Assoc. Prof. Fatimah Lateef
Celebrate SG50 National Day
Singing for health Singing contest
Food packs Food ration items Healthy Eating

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OUR ACTIVITES
Educational & Training Programmes
Marriage Preparation Programme
A total of 14 couples (28 participants) attended the marriage preparation programme. After the programme they
attended one complimentary session of couple counselling with our counsellors, Jane and Charlene.
14 couples
attended marriage
preparation
Inter-generational bonding
Art therapy
Befriending socially isolated seniors
Inter-racial Harmony
Dancing for health
Training for caregivers

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OUR ACTIVITES
Mindfulness
SYCC piloted two firsts in FY 2015/16 for the Mindfulness-based Cognitive Therapy (MBCT) 8-week
programme.
The Chinese MBCT materials had been developed and Jane Wong delivered the programme for the general public
who were Mandarin speaking. The class ran from June to August 2015 and 20 people attended.
In February 2016, Jane conducted MBCT clinical group for 6 participants who had suffered repeated episodes of
depression. For October to November 2015, Jane and Charlene conducted MBCT 8-week in English for 18
members of the public. Two runs of Live-the-Moments mindfulness for 24 seniors were conducted at Wellness
Community between June-August 2015 and February-April 2016. In total, we organised 12 practice classes for
the students of MBCT and Live-the-moment.
Feedbacks from participants:
“Because I can see that it works. It’s something I can do by myself – anytime/ anywhere. Very helpful programme. Exceeded
my expectations.” Katina
“I find myself learning more tools and also notes to look upon and reminded me when I get agitated and on relapse.” Loh
“The variety of exercises to choose from. The deliberate-ness of doing an action plan. I really enjoyed the cosy, intimate setting
of a small group and the passion and patience of Jane, our trainer.” Michelle
Front row second and third from the left are the OMC-
certified MBCT Teachers, Charlene Teo & Jane Wong
MBCT 8-week programme Oct-Nov 2015
Lianhe Zaobao 5 Nov 2015
1st
Chinese MBCT
8-week programme Oct-Nov 2015

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OUR ACTIVITES
Professional Training
Following on from the success of APSMI (Asia Pacific Symposium on Motivational Interviewing) held in
February 2015, we specially arranged with Dr Joel Porter to conduct two focus group training on Motivational
Interviewing for MI in Groups (27-28 July 2015) and MI Supervision (29 July 2015). Dr Porter also conducted
MI training for IMH on 30-31 July 2015. In December, SYCC co-organised with the Singapore Workforce
Development Agency to conduct MI Basic & Intermediate and MI Advanced under the Industry Catalyst
Programme from 7-11 December 2015.
12 sessions/
100 participations
for mindfulness
practice
MI in Groups, MI Supervision, MI Basic &
Intermediate and MI Advanced
By Dr Joel Porter
Live-the-Moment 8 week programme Jun-Aug 2015

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OUR ACTIVITES
Public Talks & Workshop
During the period of review, a total of 12 talks and workshops were delivered by Jane Wong and Charlene Teo to
about 345 volunteers and members of charitable institutions, schools and the community. Jane continued to be
an invited speaker at Radio 97.2 FM for Parenting talk programme.
Date Public Talk & Workshops
2 Apr-7 May 2015
23 Apr 2015
8 May 2015
15 May 2015
13 Jun 2015
3 Jul 2015
27 Sep 2015
10 Oct 2015
26 Nov 2015
6 Dec 2015
23 Jan 2016
27 Mar 2016
Self-Growth Journey workshop (SYCC)
Mindfulness taster (Xin Min Secondary School)
Mindfulness self-care workshop (Xin Min Sec Sch)
"找回心的喜悦-正念疗法” (People’s Buddhism)
“你我他-关系新发现” (People’s Buddhism)
“志工的心理与形象” (Nectar Care Services)
“如何与压力共处” (Geylang Serai CC)
“插上生命的翅膀-戏剧团体的体验” I (SYCC)
Mindfulness workshop (school counsellors cluster centre)
Volunteer Befriending workshop (SYCC)
“插上生命的翅膀-戏剧团体的体验” II (SYCC)
On Volunteerism at Nectar Care Services
OTHER ACTIVITES
Volunteer Appreciation
SYCC organised Shan You Kindness Day cum Volunteer appreciation on 24 January 2016. Special guest was Mr
Lawrence Tan, Chairman of Eunos Crescent Residents’ Committee. The participants were issued with Kindness
passports and taken on a ‘tour’ that delighted their sense of wellbeing. The new Friends-in-mind programme was
introduced to the audience and the volunteers received their appreciation gifts for the contributions they made in
the past year.

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OTHER ACTIVITES
Fundraising
SYCC organised Nanyin performance “Soul Journey Nine Songs” concert on 7 August 2015 at the Esplanade
Theatre Studio and the event raised $5,528.
REVIEW OF FINANCIAL STATE AND EXPLANATION OF MAJOR FINANCIAL TRANSACTIONS
SYCC had a surplus of $344,409 that was to be utilised for the projects supported by Care & Share Fund.
REVIEW AND CHANGES IN THE POLICY
The Constitution of Shan You Counselling Centre was amended in April 2015 with approval from the Registrar
of Societies.
FUTURE PLANS AND COMMITMENTS
SYCC has renovation plans for the office premises at Shan You Counselling Centre, Upper Boon Keng Road and
Shan You Wellness Community, Eunos Crescent. It has embarked on the project to expand counselling services
to serve wider populations and enhance social care services to support the seniors and needy families in the
community.
Mr Lawrence Tan presenting
to Johnny

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FINANCIAL INFORMATION
BALANCE SHEET AS AT 31 MARCH 2016

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FINANCIALINFORMATION
SHANYOUCOUNSELLINGCENTRE
INCOME&EXPENDITUREFORTHEYEARENDEDASAT31MARCH2016

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INCOME&EXPENDITUREFORTHEYEARENDEDASAT31MARCH2016(cont’d)

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STATEMENT OF CHANGES IN FUNDS FOR THE YEAR ENDED 31 MARCH 2016

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STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2016

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ACKNOWLEDGEMENTS
We hereby acknowledged and expressed our sincere thanks to the Ministry of Social and Family Development,
National Council of Social Service, Agency for Integrated Care, South East Community Development Council,
Eunos Crescent Residents’ Committee, family service centres, hospitals, academic and religious institutions,
voluntary welfare organisations, all our community partners for their continuous support and partnership.
To our funding supporters; Community Chest, Care & Share Movement, President’s Challenge 2015, Singapore
Workforce Development Agency, all our corporate and individual donors, dedicated volunteers, we thank you
deeply for your generous contributions and support.
OUR CORPORATE DONORS
OUR INDIVIDUAL DONORS
ABL Consultants Pte Ltd Darul Aman Mosque Ji Xiang Su Vegetarian stall (LimKian Choon) One Smart engineering Pte Ltd
Acqual Engineering LLP Dou Yee Enterprises (S) Pte Ltd Jing Hong Engineering Construction Pte Ltd One Stop Mobile Group Pte Ltd
Alcare Pharmaceuticals Pte Ltd Earthmark Enterprise Pte Ltd Jing King Tech Holdings Pte Ltd Penson Design & Contractor Pte Ltd
Aligent Spring Pte Ltd Edge Focus Jones Day Pitt Chin Hui Trust Fund
Animal Human Alliance ES Group (Holdings) Limited Kampung Senang Charity & Education Foundation Puat Jit Buddhist Temple
Antara Koh Pte Ltd ESW Manage Pte Ltd Karma Kagyud Buddhist Centre RIS style salon
AP Oil International Limited Ever Clean Laundry Pte Ltd KepMedia Int'l Pte Ltd Singapore Buddhist Youth Mission
APSN Centre for Adults Evergreen Buddhist Culture Service Pte Ltd Kinwe Coffee Trading Singapore LamAnn Association
Aroma Chemical Pte Ltd Food Fest F&B Pte Ltd Kwan ImThong Hood Cho Temple Singapore Press Holdings Foundation Ltd
Asia supply Trading Pte Ltd For You Information Ltd Kwan Inn (Geylang East) Vegetarian Food Siong Leng Musical Association
Buddha Tooth Relic Temple (Singapore) Free Food For All Kwan-In Welfare Society Spice Advertising
Buddhist Research Society (Buddhist Library) Gencorp Management Pte Ltd Lee Foundation Steven Chan Jewellery & Goldsmith
Burmese Buddhist Temple Goldman Sachs (Singapore) Pte Lee KimTah Foundation Tai Pei Yuen Temple
Casa (S) Pte Ltd Graces Court Cuisine Pte Ltd Make Music Pte Ltd Tan Ean KiamFoundation
Chang Cheng Group Pte Ltd Green Art Design & Products (S) Pte Ltd Mangala Vihara (Buddhist Temple) TAS Theatre Company Ltd
Cheng Beng Buddhist Society HakimCo Ventures Mani Retreat Association Tony Fibreglass Engineering Pte Ltd
Cheng Meng Furniture Group (Pte) Ltd Heritage Socap Pte Ltd Mobility Aids Services Top Plus
Chequered Flag Media Hong Leong Foundation MyNet Technologies Pte Ltd Vimalakirti Buddhist Centre (Cheng Beng)
Chin Che Society Hua Siah Construction Pte Ltd NamSeng Bird Shop Trading Wiseplan Services Pte Ltd
Chin Shin (M&E) Pte Ltd Ideal Enterprise Distribution Pte Ltd New Fut Kai Vegetarian Restaurant Xin Qi Hang Engineering Works
Chwee Kang Beo Association Intercontinental Communications Pte Ltd NovemHealthcare Pte Ltd Yee Lee Oils & Foodstuffs
Circular Builder and Trading Pte Ltd IPS SecurexPte Ltd NTUC Club nEbO YSH Pte Ltd
Ang Kay Wee Chua Thye Soon Kuan Chie Yang LimPeck Kian Pey Huey Shan Tang Chyi Jin
Ang Louisa Chua Valerie Kuan Jenn Yung LimPeh Geok Elizabeth Alison Phoon Siew Koon Tang LimYen
Ang Meng Cheat Melvin Chua Weng Foo Kuan Li Nah LimPei Jun Phua Cheng Keow Tay Boon Hau
Ang Sally Chua Yue Cun Kumar TindivanamKarthik LimPoh Hoon Phua Chun Lay Tay Chui Guek
Angela Katrina Papesch Chung Chue Ping Fiona Kurien Vinay Thomas LimPoh Seng Poh Beng Chye Alan Tay Hai Seng Samuel
Ann Soon Keng David Philip Longstaff Kwa Tiong Guan LimSeng Yuen Zenkon Poh Hai Lian Teh Hooi Ling
Ashwin Jerome Fernandes Dennis Paul Barsky Kwai Cheng Huang LimSeok Boon Eddy Poon Tai Weng Teh Yi Cai
Aung Soe Thaut Alex Ding Ming Huah Kwek Jimmy LimSoh Din Prateek Jain Teo Bee Geok
Bok Sang Kuan Elizabeth Ann Cole Kwok Lee Kuen LimSoon Kiat Pua Hwee Leng Teo Boon Kwang
Caitlyn Walsh McCarthy Emmanuel Augustin Amos Kwok Pei Ling LimSor Koon Olivia Pua Lea Kien Teo Chor Leng
Chan Jee Been Eng Siew Lai Sit Hui LimTeck Shun Quah Aloka Teo Eng Hui
Chan Mei Pheng Eni Wongso Lai Sock Har LimYan Zi Quah Rebecca Teo Lee Pin
Chan Song Ping Eryani Bte Erpan Lau Jean LimYang Keu Quek GimCheng Teo Say Huat (Ah Dee)
Chan ThiamSiew Farah An-Insyirah Lau Kin Harn LimZhong De Quek Hoon Gek Teoh Yi Boon
Chan Tzong Woei Feng Zheng Wen Lau Kwang Hwee Liong Wai Chew Quek Jin Ne Tey Kai Da
Chan Wai Kuan Fong Yoke Lan Lau Shook Fong Liu Jenny Quek Pek Noi ThamChin Shyong
Chan Wai Yee Foo Joon Pang Lau Siew Lan Loh Han Sing Rozana Bte Othman Tjoa Tek Hin
Chan Wendy Fu Xia Pei Lee Bee Hong Loh Kwai Wah Sea Soo Kim Toh Bee Hwa

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ACKNOWLEDGEMENTS
OUR INDIVIDUAL DONORS…
Chang Ah Moi Go Wok Tiam Lee Chee Kwan Loh Lai Heng Seah Lee Kiang Toh Edmer
Chang Chiz Hau Goh Casar Lee Chern Yong Loh Mui Ling Felicia Seah Lee Lai Toh Eng Guan
Chay Oh Meng Cecilia Goh Chew Tang Lee Chin Chee Loh ThiamHwee Seah Poh Har Toh Swee Heng
Chen Chee Keong Goh James Lee Elvis Loh Yin Kang Bill Seah Suat Hua Tung Siok Har
Chen Li Yan Goh Jee Kheng Lee K.T. Loo Chwee Teck Andrew See Ken Tung Ter Soon
Chen Ming Shweh Michelle Goh Kok Hwa Lee Kai Haein Loo Kuen Feng Seow Adrian Vemala Rajamanickam
Chen Zhi Yong Dennis Goh Lee Eng Lee Kai Lin Carine Louri Verchok Seow Cheng Geok Vijayappan Praveen
Cheng Kian Haur Goh Peter Lee Kheng Chong Low Hwee Huang Shi Wen Li Wenny Wang Hui Qi
Cheng Wai Fung Goh Shao Wei Timothy Lee Kin Boon Low Sung Hu Shivabalan Dhakshinamoorthy Wee Shanny
Cheng Yeou Jian Goh Tzy Horng Lee Kwok Kie @ Patrick Lee Low Yee Leong Sia Marcus Wee Teck Fun
Cheng Yik Gwee Bah Lee Lee Lay Har Phyllis Low Yee Ling Sim Hao Ping Sam Wee Tye Chuen
Cheong Jessie Gwee Tsu Sun Lee Miin Wey Low Yen Yen SimKian Huat WelliamAndikko
Cheong Ming Han Edmund Han Wen Chow Alvin Lee Si Ting Loy Wee San SimKoon Lam Wong Chak Pung Kelly
Chew Chee Hian Heng Poh Huang Lee Swee Nam Luo Yang Hao SimLay Hoon Wong Choon Kew
Chew Gee Hing Hiu Ay Tyng Lee Teng Yong M.S. Nizar SimTeck Choon Patrick Wong En Loy
Chew Lee Mean Ho Chai Ling Lee Thong Hock Ma Jia Ying SimYvonne Wong Foot Chian
Chew Loo Chen Ho Jia Ni Elaine Lee TiamSeng Steven Mah Yoke Sim Soh Ee Ling Wong Jia Yi
Chew Teck Soon Ho Kwai Keong Lee Ting Xiang Daniel Manjo Bhargava Soh Sam Wong Joon Fong
Chew Wye Kwong Alvin Ho Shen Yuan Lee Wee Koon Eddy Mary Joan Chan Bernal Stacey Tucker Wong Lee Nyuk Linda
Chew Xian Long Jermaine Ho Siang Yeak Lee Wei Cheang Matthew Skinner Suey Beng (xiaoming) Wong Nicole
Chew Yi Rong Zenzel Ho Siew Peng Lee Yok Cheng Allyce Michelle Cherlie Angela Sung Sio Ma Wong Wai Keat
Chia KhiamHuat Ho Syn Ngan Lek Lee Tiang Mindy Kuro Sushma Jobanputra Wong Wai Ling
Chia Po Heng Caroline Hoe Simon Leow Jian Quan Mo Kai Boon Sweta Gabhawala Wong Weng Fai
Chia Ser Hung Jeff Hong Sophia Leow Kiat Peng Mong Ee Ting Tan Chai Kim Wong Yok Ley
Chia Teck Chong Hoo Jasmine Leung Chee Tong Rebecca Mong Wai Leng Tan Chee Ming William Wong Yoon Hsie
Chia Xin Ran Alina Hou Li Jun Lew Kiat Kong Mr & Mrs Nigar Tan Chiew Kian Woo Pei Jie
Chia Yeo Kheng Huang Zhi Wen Lian Jenn Heng Mr Lu Tan Chun Wee Wu Jun
ChiamLee Peng Hung Andy Liang Mark Murphy Darren Peter Tan Chung Pheng Wu Yu Chin
Chin Yeen Vine Huo Bo Ya Liaw Tiong That Ng Bee Geok Tan David YamHui Min Rebecca
Chin Yew Ming Nigel Craig Indrani Lie Sumana Ng Gek Heoh Tan Hai Kang Yao Soon Kat William
Chng Hwee Hong John Bury Benjamin Liew Kok Beng Ng Guat Hwa Tan Han Tong Yap Gin Thiam
Choa Wee Keong John Gordon Rainbird Liew Lee Sing Ng Hock San Tan Hui Xing Yap Gui Yong
Choi Cheong Aik Rick Johnny WhamSeow Whee Liew Wen Hwee Ng KimYong Tan Juan Fong Yap Mervyn
Chong Adam Jonathan Ben Witherall LimAgnes Ng Kok Hong Tan Lay Har Yap Siew Hong
Chong Chun Yang Jumaina Yunani LimBee Kien Ng Lay Bee Tan Le Xuan Yee Ellen
Chong Hean Shun Kandrana D/O alamogan LimBoon Teen Pearly Ng Leman Tan Lian Eng Yeh Chien Ee
Chong Lay Sian Keng Sor Yeng LimChan Hoe Ng Poh Lee Tan Mang Lie Yeo Chiat Wei
Chong Mae Shan Ker Ian Khai LimChee Kiang Ng Seow Kin Tan Mee Yun Yeo Chin Seah
Chong Nan Yong Kheh Elizabeth LimChee Leong Ng Siew Wendy Tan Peng Chan Yeo Hui Zhen
Chong Yen Cheng Kho Xiao Juan LimChin Guan Ng Siew Yun Tan Poh Gek Yeo Kwang Seng
Choo Chiang Chuan Khoo Wai Ling LimChin Han Ng Sock Cheng Tan Puay Ching Yeo Swee Siang
Choo Hong Ping Kiang Pei Min LimChing Song Ng Soo Guan Tan Soo Hwee Yeo Yen Ching Patricia
Chow Oei Kheng Ko Koon LimChor Wee Eugene Ng Tian Wei Christopher Tan Swee Lim Yeow Seng Tuck Roland
Chow Ooi Lai Koh Ah Lek LimFui Nee Ng Wee Chong Tan Tat Seng Yi Zheng Gong
Chu Siat Moi Koh Hui Fung Doreen LimGek Siang Ng Yee Kong Tan ThiamChwee Alan Yiu Lai King
Chua Beng Ee Koh Keow Chai LimHock Tat Bernard Ngian Wee Ling Tan Wei Ling Yong Sze Chee Nora
Chua Cheng Tong Koh Kok Han LimJacqueline Oh Bernard Tan Yan Ling Yong Yar Peng
Chua Hee Ming Koh Peng Seng LimJia Jun Ong Guat Keow Tan Yee Chin Yow Yin Chee
Chua Jiak Ching Koh Qing Wen LimKimChoo Ong Lee Eng Tan Yen Hui Yueh Shuek Siah
Chua Kok Peng Koh Thong Cher Melvyn LimKimHoon Ong Pee Eng Tan Yew Beng Zara Eleanor Sadler Shafruddin
Chua Peck Kee Koh Yen Ping Karen LimKok Beng Ong Siew Hua Audrey Tan Yong Wang Zhang Qin Gui
Chua Pei Pei Koon Siew Ching LimKok Wee Pan Ming Feng Tan Yu Boon Dennis 彩虹
Chua Peng Tien Kuah KimMooi LimMui Gek Doris Pan Sin Fong Oliver Tan Zeau Wei 高小姐
Chua San San Kuah Poh Kok LimMui Yee Caroline Paul Chiethen Kuo Tan Zee Chunn 林亚玉
叶女士

30
ACKNOWLEDGEMENTS
OUR VOLUNTEERS
Abdul Wahid Chua Yong Hock Kok Sock Whee LimMay Poh Mabel Poh Seng Hann Tay Kia Loong Claron
Ang Gena Chua Yu Xuan Kong Kwei Tee LimMike Quek Nguan Hoon Peggy Tee Ken
Ang Hui Gek Diana Chung Cindy Kong Xin LimMing Chern Quek Poh Choo Ivy Tee Veronica
Ang Lay Eng Chung Deborah Koo Pau Tean LimT.C. SamYou Teh Phuay San
Ang Lay Hoon Chung Lian Seng Kwai Pearlina LimYang Ken Seymour Seow Hui Huang Teng Chia Yang Sharon
Ang Louisa Dayana Kwai Richard Lin Mei Ruan Seow Yvonne Teo Chai Ying
Beh Agnes Ding Ying Tess Kwok Yoke Chee Loh Soo Teng Setoh Wai Tuck Teo Ee Khang
Beh Kingston Du Wen Yue Lai Sock Har Loh Suan Teck Aaron Shi Su Fang Teo Hong Mui
Bibi Jan Ayyub Eng Ah Hoe Lai Wai Mun Loo ThiamChyn Johnny SimBetsie Teo Leong Kai
Blenda AllamBangayan Fan Yin Zhao Lau Ah Nee Lawrance Low Jonathan SimLee Hong Alicia Teo Maximilian
Chan Ai Hua Joyce Fong Yoke Wah Lau Bo Chu Janet Low KumCheong SimTeck Choon Patrick Tey Bee Hoon Kelly
Chan Germaine Ghng Hooi Yong Lee Ah Hua Catherine Low Kwong Meng Lance Sng Han Kua Daniel Tey Xi Yi
Chan Kai Ler GiamGuay Ping Cheryl Lee Boh Tuang Loy Jasper Song Li Chiu Veronica Tiang Geraldine
Chan KimKong Goh Annie Lee Chiu Mei Ma Lin Hong SumOi Tie Toh Edmer
Chan KimSian Goh Chok Chia Lee Choo Gek Ivy Mangali Durga Prasad Surbhi Sharma Toh Joseph
Chang Jia Geng Goh Siew Geok Lee Jane Meow Bobo Tan Ai Woo Toh Pau Chu
Chang Peggy Goh Yew King Clarence Lee Kin Boon Steven Mong Chern Miow Tan Bee Lan Wang Kwei Fang
Chee Pheng Pheng Goh Yew Sze Alex Lee Lay Har Phyllis Mong Ee Ting Charmaine Tan Bee Po Wee Wei Khee
Chen Jiang Hui Gwee Henry Lee Leh Cheng Alice Neo Hock Koon Tan Chee Yin Wee Zi Jun
Cheong Ivy Han Min Kwang Lee Li Choo Ng Cher Soon Tan Chee Yong Wong Andrew
Cheong Michelle Heng Jessie Lee Ngoh Wah Ng GimHon Dhira Tan Cheng Sim Wong Geok Kim
Chew Ai Juan Ho Soo Kit Philip Lee Sharon Ng Grace Tan Juan Fong Wong Lai Cheng
Chew Angie Ho Soo Pong Lee Shin Ying Joan Ng Hui Nak Tan KimMoey Wong Slyvester
Chew Hong Leong Damien Ho Sook Hwa Lee Siew Nah Stephanie Ng Joo Leng Tan Kwang Wei Chris Wong Tzai Chian
Chew Peggy Ho Wen Shan Lee Siew Yoon Ng Lay Mui Tan Lay Choo Wong Wai Sim
Chia Christina Ho Ying Yao Lee Swee Ngoh Ng Seng Huat Tan Lay Har Woo Mei Lam
Chia Hong Khye Huang Mei Zhu Lee Thian Soon Robert Ng Soo Ching Cindy Tan Li Shien Serene Yap Choon Yuen
Chia Mui Choon Kelvin Huang Shiu Yu Lee Wee Chuang Ng Soon Kuan Tan Linus Yeo Chong Peng
Chia Ser Hung Jeff Janice De Mesa Lee Will Ng Suet Mei Tan Ming Xiang Alex Yeo Wen Qing
Chia Sew Kin KamHwee Kuan Li Hwee Kwoon Ngang Chuan Hao Tan Puay Khai Yeo Yvette
Chin Lee Huang Kho Yuki Liang Fong Hong Nyang Poh Chin Tan SiamHiang Angela Yong Choy Mei
Chng Teck Lam Khoo Siew Bee Liew Kwee Yuet Ong Andy Tan Sook Khuan Helenna Yong Jia Hua
Chong Lian Fong Koh Ah Luan Maria LimBee Luan Ong Evelyn Tan Swee Hua Yong Kwok Whye
Chou Siew Wah Koh Ah Soi Helen LimBeng Keat John Ong Lillian Tan Swee Tian Zee Shiow Jiuan Linda
Chow Choy Yean Pearline Koh Huai Fang Jessie LimCatherine @ Tan Keat Tin Ong Siew Choo Tan Tang Luck Eric Zhang Yu Juan
Chow Khuan Yew Koh Kian Geok LimChoo Hong Lorraine Pea Jeannie Tan Teok Eng 陈瑞华
Chua Boon Tee Wendy Koh KimTeck Kelvin LimChor Huah Phang Hsiao Yun Tan Tian Khoon Simon 陈玉英
Chua KimLong Koh Mary LimEric Phua Poie Hone Bright Tan Yang Hue 郑雪嘉
Chua Pei Yee Koh Sock Whee LimFlora Phua Sern Yeow Steven Tan Yew Chuan
Chua Poh Chow Koh Tze Ting Joanne LimHan Tiong Chris Phui Jing Yun Tang Song Hee
Chua Siew Tin Ginny Koh Wilson LimLee Yann Phui Jun Yang Tay Hai Sheng Samuel
THANK YOU
From the Management & Staff of Shan You Counselling Centre

31
Block 5 Upper Boon Keng Road #02-15 Singapore 380005
SHAN YOU WELLNESS COMMUNITY
Block 3 Eunos Crescent #01-2591/3/5 Singapore 400003
Opening Hours:
Monday, Wednesday to Friday: 9am to 6pm
Tuesday: 9am to 9pm
Closed on Saturday, Sunday & Public Holidays
Opening Hours:
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
Closed on Sunday & Public Holidays
Telephone number: 6741 9293
Fax number: 6741 9352
Telephone number: 6745 9293
Fax number: 6745 9351
Yuan Yuan Helpline (Mandarin Counselling): 6741 0078
Opening Hours: Monday to Friday, 12pm to 6pm and Saturday, 1pm to 5pm
Closed on Sunday & Public Holidays
Request for Services: shanyou@shanyou.org.sg
General enquiry: info@shanyou.org.sg
Website: www.shanyou.org.sg
Artwork by Shan You beneficiary

Shan You Counselling Centre Annual Report FY 2015/16

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Shan You Counselling Centre Annual Report FY 2015/16