This document contains the resume of L. Dharma Setu Sharma which summarizes his professional experience, technical skills, education and objectives. He has over 5 years of experience as a Network Operations Associate and Systems Executive working with companies like Accenture and Cognizant Technology Solutions. He aims to enhance his knowledge in server and network administration and pursue a challenging career in a multinational corporation.

1. L. DHARMA SETU SHARMA
Phone No- 8792614150
Email:dharmasetu23@gmail.com
OBJECTIVES:
 To enhance my knowledge and develop expertise in Server and Network Administration
 To pursue a challenginghighcaliber in Multinational Corporation for a mutually beneficial and
continuingrelationshipwiththe organization where job responsibility lead to an intellectually
stimulating career path.
SUMMARY:
 Network Operations Associate at Accenture Since March 2015
 26 Months of working Experience under COGNIZANT TECHNOLOGY SOLUTION.
 Member of Windows Team and Handled Server Infrastructure including customer’s Request.
 B.E. in INFORMATION SCIENCE AND ENGINEERINGunderVTUUniversity.
PROFESSIONAL EXPERIENCE:
Current Employer: ACCENTURE
Designation: Network operations Associate
Period of Service: Mar 2015- 29th
April 2016
Previous Employer:Cognizant Technology Solutions Pvt Ltd
Designation: Sr. Systems Executive
Client: CSM, ASCAP, NTT America, Landmark Group, Ports America
Period of Service:July 2011-August 2013
TECHNICAL SKILLS:
 AWS Cloud Administrator :- AWS, Windows server 2003, 2008, 2012 Administration
 Windows AD & Exchange
Responsibilities:
 Activelytroubleshooting onVerizon International gatewaySwitches.
 Part of Manage & Repairteam whichensure bestRoute providedtoVerizon’sCustomer.
 Managing differenttypesof WindowsServerOperatingSystems(Server2000, 2003, 2008,
 2008 R2).
 Managing differentversionsof Exchange Servers(Exchange Server2003, 2007).
 Performance tuning,healthchecksandperformance reportingof Servers.
 KnowledgeonIncidentmanagementandWorkingaspriority.
 AnalyzingandtroubleshootingHPandDell serverhardware issues.
 Configuring&ManagingHPServersbyusingHPILO (IntegratedLightsOut).
 Creating, managinganddeletingActive directoryobjectslike user,groups,OUs,etc.
 ConfiguringandmanagingGrouppoliciesforeasyadministrationandsecurity.
 PrinterManagement(Installation,upgrade,migration,etc.).
 Managing Exchange Serverinfrastructureforthe entire Organization.
 Managing Exchange mailboxes,dynamicgroupsandpublicfolders.
 TroubleshootingExchange mailbox issues.
 Managing Service ImprovementPlans.

2.  Implementingnew services.
 InteractingwithClientsincase of any Critical issues.
 ActivelyinvolvedingivingKTto newlyjoinedELT’s.
 SOPpreparation&Documentations of stepsandprocedure inordertoensure minimalhuman
error.
 Good knowledgeonIncidentmanagementandchange management.
EDUCATIONAL QUALIFICATIONS:
TicketingTool:
 OnTarget(Cognizant Proprietary ticketingtool).
 ServiceNow
 ETMS WOW
SOFT SKILLS:
 PresentationandPublicSpeaking.
 Trainingandfacilitation.
LANGUAGE KNOWN:
 English
 Hindi
 Manipuri
PERSONAL PROFILE:
Name L.DharmaSetuSharma
Father’sName L.Dwijamani Sharma
Date of birth 28-09-1989
Gender Male
Nationality India
PresentAddress #19/A , RJ RESIDENCY,JP-NAGAR5th
PHASE,BANGALORE-560078
DECLARATION:
I herebydeclare thatthe above information’s furnishedistrue tothe bestof myknowledge andbelief.
L.DharmaSetuSharma
COURSE UNIVERSITY INSTITUTION Marks
BE (ISE) VTU Guru Nanak Dev Engineering College, Bidar 61.07%
12TH
CBSE KendriyaVidyalayaLamphelpat, Imphal 68%
10TH
CBSE KendriyaVidyalayaLamphelpat, Imphal 74.2%