2. ManTech Proprietary
Joint Service Army Aviation Officer – Military
Intelligence J2Federal Business Development, Capture Manager, MSM
Business Consulting Psychologist, PhD Candidate
Serena Washington
3. Outline
Executive Summary
Mission Statement
Services
The Opportunity
Corporate Capabilities & KSA’s
History of Successful Ventures
Value Add
Federal Agency Relationships
Marketing Plan
Ethics in Action
Summary
4. Core Strengths and Competencies
Business Development at Top SI Firms
Entrepreneur, Book of Business, Federal Expert
15+ years experience in DOD (8 years Defense
Contractor in Sales roles)
Army Aviation/ MI Background/ Air Force Support
Top Secret/ SCI
Washington DC footprint
$1B Wins over career
Shipley Standardized Best Practices
Seasoned Staff Officer, 15C35, MI Aviator, J2 + J3
4
Executive Summary
5. Mission Statement: To increase brand awareness,
cultivate new clients, drive innovative people to
your workforce while diversifying revenue streams
in order to gain market share in the high end
technology services industries to include IT
Infrastructure, Systems Engineering, Systems
Integration, Software, Cyber & Mission Support,
Test and Evaluation, Sustainment &
Modernization.
Business Philosophy: Diversify. Diversification of
Client Base Reduces Risk over time.
5
Mission Statement
7. Services Value Hierarchy
Managed Services Consulting (Outsourcing)
Federal Business Development (Contracting/
Sub-contracting with Federal or State Agencies)
I/O
8. What is the Service? Staff Augmentation & Recruiting,
Business Development (Sales), Capture, Proposal,
Acquisition Management Services in Federal Industry
acquiring contracts for IT Managed Services, Logistics,
Cyber & Mission Support, Program Management, IV&V,
Sustainment & Modernization, and Acquisitions.
Direct placement, Contract to Hire, Hourly Services, Time
and Materials, Firm Fixed Price (Award Fee), Cost
Reimbursement (Cost-Plus), IDIQ, Task Orders, JV
Prime Teaming Arrangements/ Strategy/ Win Theme
Development/ Customer Relationship Building
End to End Sales Process Management/ Acquisition
Lifecycle Process Improvement
8
Opportunity
9. Strategic Market Analysis
Proposal Development and Win Theme Strategies
Business Development Support, Pursuit
Prioritization, and Pipeline Management
Capture Management & Strategy Execution
Teaming Agreements & Competitive Intelligence
Price-To-Win, Cost Estimating
Customer Understanding Enhancement
Revenue Generation Management
Transaction / Contract Management
Mergers and Acquisitions Support
9
Core Capabilities
14. Value Add = Shipley Certified
Capturing Business – Strategies for positioning with
customers on major programs and pursuits
Managing Proposals – Methods and tools for managing
complex, strategic proposal efforts
Writing Proposals – Best practices for developing win
strategies and themes, creating compelling content, and
applying customer focused language
Business Management Areas:
Decision Gates and Reviews
Winning Executive Summaries
Pricing to Win
Winning with Task Orders
Positioning to Win (Sales Effectiveness)
Winning Sales Writing
19. 19
Value Proposition
Driving the opportunity plan into a progressive favored
position while increasing probability of win creates a
platform of business continuity, desired level of
interaction with key stakeholders, and capturing new
business in order to increase ROI and market share
through a formalized proven system of successful wins.
20. Why is this now an opportunity? Teammate is too narrow in
customer base. Becoming increasingly diverse in customer
base is a priority.
What is the business concept that will address this need or
take advantage of the opportunity? Exceptional Proposal
Craft, Win Theme Development, and Articulation of Value
Proposition to New Customers, Enhancing Understanding
of Portfolio into New Federal Markets by bidding on
Federal contracts in a Prime, Sub or JV role, while
sustaining fixed income by preserving customers through
relationship enhancement, cost savings, and prototyping of
new services.
Is the market large and growing? Large and growing
20
Opportunity
23. Reach Information Officers, Executives, COTRs
Secure new clients through face to face sales
presentations, referrals and Industry Events
Use Existing Relationships, Professional Groups
and outlets to meet New Government Officials
Market Vision and Expertise in Social Media, the
web, panel discussions, trade-shows, brand
management strategies, newsletters
Focused Marketing
Campaigns
23
Serena’s 1st
Year Marketing Plan
24. Integrity – You can rely upon my advice
Communication – Timely and unbiased
Customer Care – I value your clients
Results – I strive to achieve superior results in
every situation
Connections – I know the right people
Shared Values – Corporate culture & values to be
preserved and cultivated
Honesty – Truth in Business
24
Ethics in Action
25. Drives new business growth 10% - 15% annually
Captures $100M+ with Proven Track Record
US Army + DOD + Intel + Aviation + Weapons
Best Practices, Agile and Adaptable
Identifies New Markets to compete in, capture
management, proposal management, customer
relationship management, transaction management
Develops Win themes, Bookings Goals & Metrics
Writes Winning Proposals, Technical & Pricing
Clarifies capture priorities and principles
Large Business Acquisition Process (BAP) Expert
25
Summary
Ms. Washington is a 15+ Veteran of the Federal Government and more specifically the Department of Defense. She is focused in the National Security and IT Consulting Services arena to include Professional Services; Intelligence & Analysis; Program Management, Supply Chain Management; Security & Operations; Sustainment & Modernization. Training and Simulation; and High End Technology Services to include, IT Infrastructure, Systems Integration, Systems Engineering, Software, and Cyber Security. Her focus has been with top Systems Integration Firms such as Cisco Systems, Inc. (Capture Manager), ManTech International (Director of Business Development) and Booz Allen Hamilton (Management Consultant). She has also led small firms in winning very large proposals such as Amyx Inc. 200M BAP of 5 vendors selected. Her offices have been located in the Washington DC Metro, Maryland and Virginia areas where she has well developed business relationships with both Federal Contractors and Federal Agencies. Because of the nature of her work, working with clients all over the country and team members deployed around the country and world, Ms. Washington is a well-suited candidate to assist any teammate with its marketing and growth plan, as an experienced Business Development Manager and Capture Management Professional.
Mission Statement: Our mission is to increase brand awareness, cultivate new clients, drive innovative people to your workforce, and diversify revenue streams in order to gain market share in the Professional Services, IT Infrastructure, Systems Engineering, Systems Integration, Software , Cyber, Test and Evaluation.
Business Philosophy: Diversify. Diversification in Customer Base Reduces Risk over time.
This is an example of my solutions. I take on responsibility for your deliverables. I work together with your team to determine the business issue. I do a lot of work in business analytics; it used to be called BI (business intelligence). BI was focused on providing a method for gathering information and reporting on it. That segment of technology has evolved into business analytics which gives the ability to act not just report on the information in order to enhance capture management and competitive intelligence.
This pyramid shows the business development services I provide and how each one is valued towards return on investment. At the top of the pyramid we think of Industrial Organizational Psychology – the understanding of how your company works and the theories for effectiveness. Together, we develop the strategy for your company, a new line of business or market; once we have the strategy, there’s business process consulting, and typically I come in to revamp sales processes. An example is Capture Management – I help organizations determine what’s needed to change in order to increase return on investment (ROI). I determine new selling motions for technical consulting companies and make presentations to the government on your architectures, programs, etc. I bid your solutions for both small to large contracts in Professional Services, Management Consulting Services, and Managed Services.
Services Description – I offer Business Development (Sales), Capture Management, Proposal Management, Program Development Services in the Federal Contracting Industry acquiring contracts for Staff Augmentation, Professional Services, IT Managed Services, Logistics & Modernization, Cyber and Mission Support, Mission Readiness and Training, Security Services, Program Management , IV&V, Sustainment & Modernizations, Acquisitions (Prime or sub) for Time and Materials, Firm Fixed Price (Award Fee), Cost Reimbursement (Cost-Plus), IDIQ, Task Orders.
Shipley University Certificates in Federal Business Development • Capturing Federal Business, Fairfax, VA 2011 • Positioning to Win, 2010 • Managing Federal Proposals, 2010 • Writing Federal Proposals, 2010 • Price to Win, 2010
I have managed programs and human capital in the most elite and well known Intelligence, Defense and Civilian agencies and Directorates.
I have built personal relationships with the most robust and innovative Large Systems Integrators and Federal Contractors in the Industry.