Resumate

1. 1 | P a g e
Mr Sello J Mogalobe
PERSONAL DETAILS
Citizenship South African-Birth
Contacts 0727254057 / 0631658014
Email Address sellonatsa@gmail.com
ID 791*** 5212*** [Protect ID Theft]
Passport 4733**** [Protect ID Theft]
Nationality & Gender African Male
Marital Status Single
Home Language Setswana
Religion 7
th
Day Adventist Christian
OTHER LANGUAGES
Language Speak Read Write
English Good Good Good
South & North Sotho Good Good Good
Afrikaans Fair Fair Fair
Zulu Fair Fair Fair
HIGH SCHOOL DETAILS
High School Name Highest Standard Modules / Subjects Completed Date
Phahama Senior
Secondary School
Matric Tswana [1
st
Language]
English [2
nd
Language]
Afrikaans [2
nd
Language]
Mathematics
Physical Science
Geography
December 1998
HIGHER EDUCATION DETAILS
Institution Name Qualification Name Completed Dates
CNA-Cisco
Network
Academy
CCNA-[Routing & Switching] 14 February 2016
Introduction to
Cybersecurity
01 March 2016
Get Connected 25 May 2016
IoE-[Internet of Everything 08 June 2016
Mobility Fundamentals 04-05 April; 02 May & 02
August 2016
Linux Professional
Institution
NDG Linux Essentials 25 July 2016
Institution Name Qualification Name Completed Dates
College of Cape Town
[Cisco Network Academy]
CCNA-[Routing & Switching] 14 February 2016
College of Cape Town
Red Training Academy-
[Corporate Finishing School]
Corporate Life Skills 14 February 2016
Institution Name Qualification Name Completed Dates
Torque IT
(Rivonia Branch):
QoS 07 October 2011
CCNA-[ICND1&2] 02 February 2009 &
04 May 2009

2. 2 | P a g e
Institution Name Qualification Name Modules / Subjects Completed Dates
Stanford Business
College
IT Higher Diploma Intro-A
+
; N
+
; Corel Draw6.0;
Front Page; VB6.0; Email &
Internet and IS-1.Effective
Communication , Reporting
14 December 2002
LEARNERSHIP DETAILS
Institution
Name
Qualification Programmes Level Accreditation Completed
Dates
Xtensive
ICT
Academy
National
Certificate
System
Support
Engineer
5 Isett Seta
[SAQA]
02
December
2008
Knowledge
Worx
National
Certificate
Technical
Support
4 Isett Seta
[KW]
17 May
2005
SA Call
Centre
Solutions
National
Certificate
Contact Call
Centre Agent
2 SETQAA 25 April
2005
WORK EXPERIENCE AQUIRED
Last Company: MWEB Business
Position: [Configuration & Install Engineer]-Duties Below:
 Single & Bonded Solutions: Cisco Routers-[800Series; 1800Series & 2800Series]; Billion Routers-[7401-voip,
7402GX ]; ZYXCEL & D-Link Routers
 VPN (Centralized & Client Based Solutions): [Easy & IPsec & MPLS]- Cisco Routers-[800Series; 1800Series &
2800Series]
 Diginet Solutions-[Cisco Routers-[800Series; 1800Series & 2800Series]
 VDSL & VSAT Solutions: Cisco Routers-[800Series; 1800Series & 2800Series] & ZYXCEL Routers
 Fail Over Solutions (ADSL+3G; ADSL+Pointing; Diginet/Lease Line+ADSL; Amobia Wireless+ADSL; Fiber+ADSL;
Fiber+3G Connections ):
 Fiber Solutions: (MFN, Neotel, Telkom & IS Fiber Connections) Cisco Routers-[800Series; 1800Series &
2800Series]
 Redundancy Solutions: (HSRP Connection) Cisco Routers-[800Series & 1800Series]
 VoIP Solutions: ( Phones: Cisco; 3Com; Avaya; SNOM300&303-Switches: Cisco2900 & 3500 series; HP & D-Link)
 DC Solutions: (VPN+Cisco ASA-5500; VPN+MIC & VPN+Astaro-Sophos). All these VPNs are with respective
firewalls.
 Protocols: (OSPF; EIGRP; MPLS; BGP; Route Maps; IP SLA & QoS). Configuration & troubleshoot with 3
rd
Tier
Engineers
 IP Addressing: Subnetting; VLSM; TCP/IP; NAT-PAT & Default/Static-Routes
 Other Configuration: ACLs, TCP-UDP Ports; IP SLA & Route Maps;
 Network Monitor Tools: Wireshark & PRTG Applications
 MWEB Software Applications: Solid; Win Orbit; My Account & (OneMS SPU from Nology)
 Software Involved: MS Server2003/8; Linux Debian5; Ubuntu7/8/10; MS Win XP/7/8
 Antivirus Applications: MacAfee; Kaspersky10 & End-Point Protection
 Other Applications Involved: MS Office2007/10/13; Cisco VPN Client; Winbox; VMware5/6; Teamview7/8/9/10;
TFTP Servers; Visio2010; Packet Tracer2.5/3; GNS3;
Additional: Implementation & Support
2
nd
Tier Support Engineer: troubleshoot implemented solutions by assisting both 1
st
Tier Engineers; Field Engineers; VoIP
Engineers and Clients. I was also working closely with 3
rd
Tier & UNIX Engineers on DC (Data Center) solutions that require
us for connectivity and IP allocations for Firewalls; Routers and Servers.
3
rd
Part Companies: (Telkom; Neotel; Amobia; Nology; CellC; Qkon; IS). Worked with all on implementation solutions
offered to MWEB and also troubleshoot with their various Engineers on connectivity solutions offered. Below are
connectivity offered:
 Telkom: ADSL both single & bonded; VADSL; Diginet/Lease Lines & Fibers. [Cisco800-2900 router series]
 Neotel: Fibers-(Neobroadband; Neolink & Neocarrier); (LTE & WiMax connections. [Cisco800-1900 router series]

3. 3 | P a g e
 Amobia: Wireless connections-(Broadband & Broadlink). [Cisco800-1800 router series]
 Nology: Configure & Troubleshoot of their devices for ADSL; 3G & VoIP connections. [Billion 7401 & 7402GX]
 CellC: Configure & Troubleshoot their ADSL and VPN solution managed by them using our routers [Cisco800
series-877w]. This was done for all their franchises.
 Qkon: Configure & Troubleshoot the VSAT connection solutions managed by them using their (Skyvine device)
and our routers [Cisco800 series and the ZYXCEL routers]. These solutions were implemented for client in remote
locations for where there is no connectivity.
 IS: Fiber connections. [Cisco1800-2900 router series]
For design and implementation of proposed solutions worked closely with below:
[Project; Sales & Account Managers; SLA; Clients & Senior Tiers within business]
Duration: [April 2010-30 June 2015] - Retrenchment]
OTHER PREVIOUS COMPANIES
 CTU College:
Duties: Facilitate & Training learners on both theory and practical’s in the CCNA & N+ courses
[Pretoria-Menlyn, Rustenburg & Bloemfontein-Campuses
Duration: [October2009-December2009]: [Another Job Placement] – [Contract Expired]
 Xtensive (Learnership Environment): System Administrator & Trainer
Duties: Administration of Server2003 (AD, DHCP & Network); UTP Cat5-Cable crimp & installation also assist in
facilitation/training learners on EUC-End User Computing, Technical Support and System Support programs
Support 4 Campuses: [Midrand Head Office, Vaal, Rustenburg (Tlhabane), Mpumalanga &Krugersdorp
Trained 4 Campuses: [Vaal, Rustenburg (Tlhabane), Florida & Krugersdorp]
Duration: [April2007-August2009]: [Learnership Contract] – [Contract Expired]
 Senzele Technologies: Senior Technician
Duties: Senior Technician-Manage LAN network; assist clients with software and hardware installations; Crimp
and installations of UTP Cat5 network cable. And also install and troubleshoot printers and other computer and
network peripherals.
Supporting both in our LAN network and our external clients on the installations and troubleshoot
Duration: [Feb2006-March2007]: [Company Shutdown] – [Contract Expired]
 SA Call Centres: Computer & Network Technician
Duties: Same as Senzele Technologies in a call centre environment. I was installing for both managers and end
users in the call centre environment. And also managing the computer & network for a remote site for the
company
Duration: [June-November2005]-[Company relocated to Durban]
 Knowledge Worx: Desktop Support
Duties: Same as Senzele Technologies and Call Centre Solutions but in a small scale.
Duration: [1Year-May2004-June2005]: [Learnership Finished] – [Contract Expired]
ACHIEVEMENTS AND AWARDS
 [Trophy, Certificate, Month Mail Voucher and R3000]: All these were awarded on a company quarterly program
that recognizes the dedicated and performing employees. This was done after the company progress meeting
and newly introduced solutions, applications and other platforms. The whole award package program was called
Rock Star. Accomplished it on April 2012
 [Awarded Certificate in Employee]: This certification was awarded for being the most versatile employee at Real
Zone a division of Xtensive ICT Academy. It was provided on 12
th
December 2008.
 [Trophy Award for facilitator of the Year]:Lectured all levels (EUC level-3; Technical Support Level-4 & System
Support Level-5) in the Learnership and providing workplace simulation projects for the senior technical learners
.The trophy was awarded on 12
th
December 2008 as well
 [Awarded Certificate in Facilitation]: This certification was awarded for being the most versatile and promising
facilitator. Lecturing both leve-3&4. It was provided on 14
th
December 2007.
 [Technical Support Certificate of Acknowledgement- Knowledge Worx]: Best Technician for major
contributions, most dedicated & committed and a computer supervisor in the I.T Technical for both hardware
and software configurations. Worked in both Microsoft and Linux environment but majored on Microsoft
applications. This Certificate was based on performance, progress and production. It was provided on 11
th
February 2005.
REFERENCES

4. 4 | P a g e
1. Sello Mabela:
[Former Departmental Manager (MWEB) now with Huawei]
Contacts:-[Personal: 0832410205]
2. Christo Hillocks
[Implementation Engineers Team Leader (MWEB/IS)]
Contacts:-[Personal: 0829229564]
3. Patrick Mathebula
[Senior 2
nd
Tier UNIX Engineer (MWEB/IS)]
Contacts: [Personal: 0813766283 / 0729068108]