1. 1Qlik as a functional clinical decision support engine for the healthcare industry aginic.com
2. 2Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 2AginicDS
James Hayes
Agile Coach and Delivery Leader
Game of Thrones Fan
james@aginicds.com
@aginicds
3. 3Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 3AginicDS
The golden rule of today….
Copyright HBO. Images sourced from Wikipedia
4. 4Qlik as a functional clinical decision support engine for the healthcare industry aginic.com
A quick intro to GoT
Images sourced from Wikipedia
5. 5Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 5AginicDS
Each team has a different focus
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6. 6Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 6AginicDS
There’s even operational support
7. 7Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 7AginicDS
There are many competitors
8. 8Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 8AginicDS
Disruptive threats to the market
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9. 9Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 9AginicDS
Complex, changing landscape
10. 10Qlik as a functional clinical decision support engine for the healthcare industry aginic.com
They should collaborate…
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11. 11Qlik as a functional clinical decision support engine for the healthcare industry aginic.com
But instead they fight over this..
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Inward focus limits
understanding of
true context
Individual Tribe
goals take priority
over the collective
good
12. 12Qlik as a functional clinical decision support engine for the healthcare industry aginic.comAginicDS 12
Luckily, we have shared values
13. 13Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 13AginicDS
Our end result?
14. 14Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 14AginicDS
What our “clans” might look like:
Image Credit: Henrik Kniberg and Anders Ivarsson
15. 15Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 15AginicDS
Starting point: high performing teams
● Identity and Culture
● Common Purpose
● Established cadence
● Tacit knowledge
● So…..Why bother speaking to anyone
else?
Copyright HBO. Low res screenshot sourced from Pinterest
16. 16Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 16AginicDS
Tribalism starts to emerge
● Cliques form
● Inward focus
● Trust degrades
● Divergent from wider purpose
● What happens when we need to collaborate?
17. 17Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 17AginicDS
Cross team collaboration
Images sourced from Wikipedia
18. 18Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 18AginicDS
Organisational response
● Program Managers arrive
● “Agile doesn’t scale”
● Frameworks applied
● Process wars erupt
● Agile vs Design Thinking vs Product
Copyright HBO. Low res screenshot sourced from
Pinterest
19. 19Qlik as a functional clinical decision support engine for the healthcare industry aginic.com
20. 20Qlik as a functional clinical decision support engine for the healthcare industry aginic.comAginicDS 20
Preventing the Game of Scrums
21. 21Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 21AginicDS
Integral Agile: some examples
4. Lean
UX
3.OKRs &
Hackdays
Agile
Organisations
2. The Quad 1. Boomerangs
22. 22Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 22AginicDS
1. Encouraging collaboration
Practices Image sourced from Wikipedia
23. 23Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 23AginicDS
1. Encouraging collaboration:
Boomerangs
Practices
24. 24Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 24AginicDS
2. Balanced perspectives:
The Quad
Delivery
Leader
UX
(or Architect for
non customer facing)
Technical
Lead
Product Owner
People
&
Mindset
25. 25Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 25AginicDS
2. The Quad: example
People
&
Mindset
26. 26Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 26AginicDS
3. Visions from the fire?
Team
Culture
Images sourced from pixabay.com
27. 27Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 27AginicDS
3. OKRs encourage focus
• Co-creation
• Targets that create excitement
• Clear measures and Focus
• Cadence for measurement &
reflection
Team
Culture
28. 28Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 28AginicDS
3. Shared hackday
• Understand the Problem
• Challenge Assumptions
• Art of the Possible
• Build Collaboration
Team
Culture
29. 29Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 29AginicDS
3. Hackdays: some lessons learned
• Invest in the setup
• Set Expectations
• Share & Act on Outcomes
Team
Culture
30. 30Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 30AginicDS
4. Beyond the wall: engaging with
customers
● Regular contact with customers
● Small frequent customer research
● Aligning Design Thinking, Product
and Agile
Environment
31. 31Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 31AginicDS
Recap: when doing this..
Image Credit: Henrik Kniberg and Anders Ivarsson
32. 32Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 32AginicDS
Consider this
33. 33Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 33AginicDS
Less of this
34. 34Qlik as a functional clinical decision support engine for the healthcare industry aginic.com 34AginicDS
More of this
35. 35Qlik as a functional clinical decision support engine for the healthcare industry aginic.comAginicDS 35
Any Questions?
?
36. 36Qlik as a functional clinical decision support engine for the healthcare industry aginic.comaginic.com 36
Thank
you!
