Sankarananda Goud K is a PGDBA student seeking an opportunity in the banking sector to utilize his 3+ years of experience as a customer assistant at State Bank of India, where he handled banking operations, cash management, account management, and ensured customer satisfaction; he has also won prizes for academic projects and business plan competitions and serves as a youth coordinator for a mobile hospital.

1. SANKARANANDA GOUD K
PGDBA
Mobile: +91-9494335894
Email: sankarananda.1990@gmail.com
OBJECTIVE
An experienced and well maintained professional having ample amount of knowledge in banking sector
and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for
which I am working. I will put my best effort to learn the company's policies and make better decisions in
the favour of the company.
ACADEMIC PROFILE
 Pursuing PGDBA fromGITAM School of International Business with CGPA: 7.0till the
current trimester.
 B.Tech in Electronics & Communication Engineering Narayana Engineering college
Gudur with an aggregate of 66% .
 Intermediate education with major subjects Mathematics, Physics and Chemistry at
Jawahar Navodaya Vidyalaya Banavasi Kurnool with 78 %.
 10th
from JNV Banavasi Kurnool Dist with aggregate of 81% (CBSE)
Areas of Interest: Finance , Logistics & Supply chain management.
Relevant courses studied:
 Finance Management , Finance accounting & control
 Supply Chain Management
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Career Summary :
 Having 3+ years of experience in the field of Banking.
 Providing solutions to customer problems.
 Transforming customers Cash to Cashless Banking experience (Alternate Channel
Banking)

2. Professional experience:
Customer Assistant (2013-Present)
State Bank of India
 Handling and making decisions regarding daily activities relating to Banking
operations, Cash Management, Clearing and compliance with operational
procedures maintained .
 Review Daily Accounts Opened, report and also Responsible for Current account
& saving account Management.
 Monitoring and reconciling all the GL and Payable accounts on daily basis and
verifying all the entries.
 Ensuring customer satisfaction by providing superior service delivery & achieving
service quality norms
 Managing, Monitoring and resolution of all complaints, investigations, and
customer’s requests that originates in branch.
 Providing an update to Branch Manager and Handle requests which are in
escalation and submission of updates on items in escalation.
 Collaborate with loan / credit department to review and analyze credit
worthness and credit reports.
Academic Projects :
 “Effect of demonetization on waiting lines at ATM’s”in various places of
Visakhapatnam (M.V.P colony, Yendada and Gitam University).
Data source: Primary and secondary data
Sample size: 30
Analysis tool used is MS-Excel
 A Survey and analysis oncustomer experience of the sample 40 customers
purchasing products on Flipkart.
Technical skill set:
 IBM Cognos BI
 MS Excel , MS officer Tools
 Data mining tools(Weka and Tanagra)
Professional & Personal Achievements :
 Our branch stands in 3 position in loan portfolio & Green Channel Banking in
Bangalore circle.
 I Got First prize in Social Transformers event at National Level conducted by
Sreenidhi institute of science & Technology Hyderabad.
 I got first prize for B-Plan event conducted by Sri Shakti College of Engineering

3. Coimbatore.
 I am Youth Coordinator for Sri Sathya Sai Mobile hospital conducts medical
Camps across different villages every month.
Personal Information :
D.O.B : 12-06-1990
Languages known : Telugu , Kannada, Hindi, English, Spanish(Learning)
Permanent Adress :
9-7 , Obulampalli (village)
Amidalakunta (Post)
CK Palli (mandal)
Anantapur (Dist) 515651