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#Crack the code of
E-commerce in China
Episode 4.
Why your brands and products need a
Chinese name to penetrate the
Chinese e-commerce market?
Hosted by Sandrine Zerbib & Bruno Grangier
23rd of September 2020
THE HOSTS
Sandrine ZERBIB,
Founder & Managing Partner, FULL JET
zerbib@fulljet.com.cn
Bruno GRANGIER,
Founding Partner, LEAF
b.grangier@leaf-legal.com
THE GUEST-EXPERT
Vladimir DJUROVIC,
Founder & CEO, LABBRAND GROUP
vladimir.djurovic@labbrand.com
● Naming issues and
opportunities to develop your
brand online and in the digital
space in China
● Naming is key to adapting to the
Chinese market
● Registering your Chinese name
is also a key asset
THE CHALLENGES AND
OPPORTUNITIES:
EMBODY CULTURE & VISION ACCELERATE GROWTH &
AWARENESS
ENGAGE CONSUMERS
SECURE BRAND EQUITYSEARCHABILITY
SHAREABILITYTHE ROI OF
YOUR MARKETING
THE BUSINESS
REQUIREMENT
BECOMING PART OF
THE CHINESE CULTURE
WHY DO YOU NEED A GOOD CHINESE NAME?
THE POWER OF CHINESE NAME
Baidu Search Index of LinkedIn vs. 领英
Baidu is China’s dominant search engine. Baidu Search Index indicates
how much Internet users are paying attention to or conduct related search
about keyword, and their ongoing changes.
• 2014, LinkedIn launched Chinese
version 领英
• 2017, the Chinese Name 领英
surpassed LinkedIn on Baidu Search
Index
• 2019, the total users of LinkedIn China
has increased by 1075%
The Launch of
LinkedIn China
Feb. 2017,
Search volume of
Chinese name
exceeded English
nameFeb.25, 2014,
LinkedIn Launched
Chinese version
The Growth of LinkedIn China
REASON 1
Business Requisite: Chinese consumers are increasingly
using Chinese brand names to look for brand information.
BUSINESS PREREQUISITE
微软
[wēi ruǎn]
HOW DO YOUR CONSUMERS FIND YOU?
• The easiest way is through search engine:
• The data in the charts is collected from Baidu,
the biggest search engine in China.
• We can see from the result, there is significant
search volume in the local language.
• Average weekly search volume on Baidu.com
亚马逊
[yà mǎ xùn]
REASON 2
Business Requisite: If you do not give your brand a
Chinese name, someone else will (clients, competitors,
distributor, counterfeiters).
BUSINESS PREREQUISITE
POSSESS YOUR OWN CHINESE NAME
WITH LEGAL PROTECTION
• For international brands doing
business in China, having just the
alphabetic name is not enough…
• If you do not propose and promote
your brand through its Chinese
name, your customers and/or
partners will choose one for you.
HOW TO AVOID THESE POTENTIALLY COSTLY PITFALLS?
•Develop your own Chinese name
•Register your Chinese name as a trademark
The following cases demonstrate the importance of owning the legal
rights to the created names.
CASTEL LOSES TRADEMARK
INFRINGEMENT CASE IN CHINA
2013/07/18
French wine merchant Castel has lost
its lengthy trademark infringement
lawsuit on the Chinese trademark
Kasite (卡斯特 )in China.
The Chinese entrepreneur Li Daozhi
registered the trademark Kasite (卡斯
特 ) in 2000 and began to import
French wine to China under the brand
name Kasite (卡斯特 ) in 2008. Castel
began bottling wine in China in 1999,
and the Chinese translation was known
as Kasite (卡斯特 ) in China.
So Li filed the infringement lawsuit in 2009, claiming a
compensation of 40 million CNY for its unlawful use of
the trademark Kasite ( 卡 斯 特 ). Wenzhou
Intermediate People’s Court adjudicated Cavesmaitre
to win the case with a compensation of 33.73 million
CNY on April 10th, 2012. Afterwards, both parties
appealed the case to Zhejiang Provincial Higher Court,
which ruled that Castel must stop using the Chinese
trademark Kasite on its wines and also to pay the fine
of 33.73 million CNY (over £3.6 million) to Panati
Wine and its Spanish-Chinese owner LI Daozhi, as well
as issuing a public apology.
The Castel Group announced its new registered
Chinese trademark Kasidaile (卡思黛乐) in March
2013.
PORSCHE’S SUBSIDIARY BRANDS
PORSCHE put the alphabetic names of its subsidiary brands into trademark
registration soon after its launch but did not pay equal attention to the
Chinese names and failed to register the Chinese names.
卡曼
卡 [kǎ]: card
曼 [màn]: handsome,
large, long
卡曼 now is used as
Chinese equivalence for
Cayman but was
registered by a Chinese
individual before
PORSCHE took action.
卡宴
卡 [kǎ]: card
宴 [yàn]: feast, banquet
卡宴now is used as
Chinese equivalence for
Cayenne, but someone
else has registered the
name in 2009, much
earlier than PORSCHE’s
application in the May
of 2012.
REASON 3
ROI Booster: Having a Chinese name will help you build
your brand equity.
ROI BOOSTER
TWO SIMILAR VITAMIN WATER BRANDS
• How do you distinguish the
above two vitamin water
products?
• By bottle? Hard to tell the
difference.
• But luckily, they have
different brand names!
Producer:
Nong Fu
Spring
(农夫山泉)
Brand name: 酷乐仕
酷 [kù]: cool, awesome
乐 [lè]: happy, cheerful
仕 [shì]: official
Brand name: 力量帝
力 [lì]: power, force,
strength
量 [liàng]: quantity
帝 [dì]: emperor, God
Producer:
Coca-cola
THREE CROCODILES
Origin: France
English name: LACOSTE
Chinese name: 拉科斯特
拉 [lā]: outstretch
科 [kē]: subject, science
斯 [sī]: this, such
特 [tè]: special, especially
The Chinese name is
actually a transliteration,
but the name is still easy
for Chinese consumers
to read and remember.
Origin: Hong Kong
English name: CROCODILE
Chinese name: 鳄鱼恤
鳄鱼 [è yú]: this is a
fixed phrase means
“crocodile”
恤 [xù]: T-shirt
Origin: Singapore
English name: CARTELO
Chinese name: 卡帝乐
卡 [kǎ]: card
帝 [dì]: emperor, God
乐 [lè]: happy, cheerful
The English names of the three brands above are difficult for the
Chinese consumers to read and remember, and the logo marks are
also hard to differentiate. However, the Chinese consumers are able
to distinguish the brands easily by their unique Chinese brand names.
REASON 4
ROI Booster:Your Chinese name should be appealing to
your target market.
ROI BOOSTER
SEMANTIC AND PHONETIC CONSIDERATIONS
KEY MESSAGES
• 香 [xiāng] which means fragrant is often used in
phrases 香水 [xiāngshuǐ] :
perfume; 芳香 [fāngxiāng]: fragrant scent.
• With its gentle pronunciation, it adds a certain
feminine touch to the name.
BRAND RELEVANCE
• The 香 [xiāng] character well relates to CHANEL’s
fragrance line.
• The name is feminine, romantic and exotic,
corresponding well to the brand’s graceful and
mysterious image.
BRAND SNAPSHOT
• Early comer in China (just before the 21st century). High brand awareness
among Chinese consumers.
• Famous in China for its elegant style, N5 perfume (and others), 2.55 bag
and suits.
• The brand aims at building up an implicit and low-profile brand image. But
in the eyes of Chinese consumers, Chanel is a prominent luxury brand and
is on the must-buy list upon entering the upper-class society.
CHANEL
香 奈 儿
[xiāng nài er]
Fragrant/ Despite All /
Modal Particle, son
SEMANTIC AND PHONETIC
CONSIDERATIONS
Bing’s Chinese name, 必应 [bì yìng] is
from the Chinese idiom, 有求必应
[yǒu qiú bì yìng], which means
respond to every plea; grant whatever
is requested.
That idea is the essence of Bing and
the Chinese name is also phonetically
similar to the original name, Bing.
REASON 5
Becoming part of the Chinese Culture: Your Chinese
brand name is the local embodiment of your brand's
culture, values, personality and vision.
EMBRACING THE CULTURE
HSBC manages to achieve the brand’s
localization through auspicious Chinese
characters without mentioning Hong Kong and
Shanghai in its Chinese name.
汇 [huì] means converge, and 丰 [fēng] means
rich, good harvest. This name delivers the
message of “accumulate wealth” to its target
audience. It is also in line with the brand
positioning.
SEMANTIC AND PHONETIC
CONSIDERATIONS
The Chinese name of MasterCard 万事达 [wàn
shì dá] literally means “ten thousand (endless)
things can be achieved”. This name carries a
strong auspicious feeling which is an important
element in Chinese culture, especially the
traditional culture.
The Chinese name shows the brand’s
determination to approach the Chinese
consumers by respecting their culture.
LOCAL AND INTERNATIONAL
BALANCE
REASON 6
Becoming part of the Chinese Culture: Brands without
Chinese names run the risk of being perceived as brands
that are distant from Chinese consumers.
EMBRACING THE CULTURE
GET CLOSER TO
CHINESE CONSUMERS
More and more luxury brands use their
Chinese names in advertising and
communication nowadays. Luxury
brands do not want to be perceived as
giant international brands that are
distant from the Chinese consumers.
Having a Chinese name is a crucial
action to eliminate the sense of
distance between brands and the
Chinese consumers.
2. Allow you to have
your own legally
protected Chinese name
3. Distinguish your
brand from similar
brands (similar English
names, logos, products,
etc.)
4. Attract more Chinese
consumers with an
enticing name
5. Reinterprete your
brand in a way that fits
with Chinese culture and
business environment
1. Empower your
consumers to find,
recognize, remember,
and talk about your
brand easily
6. Enable your brand to
be closer to your target
consumers
SUMMARY: BENEFITS OF A CHINESE BRAND NAME
• Chinese brand name can:
See you soon for our 5th episode of
#CrackthecodeofecommerceinChina!
Guest and topic soon to be revealed…
Stay tuned!
TALK SOON!
Thank you for attending this webinar
Follow us on our social media!

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Episode 4. Why do your brands and products need a Chinese name to penetrate the Chinese market?

  • 1. #Crack the code of E-commerce in China Episode 4. Why your brands and products need a Chinese name to penetrate the Chinese e-commerce market? Hosted by Sandrine Zerbib & Bruno Grangier 23rd of September 2020
  • 2. THE HOSTS Sandrine ZERBIB, Founder & Managing Partner, FULL JET zerbib@fulljet.com.cn Bruno GRANGIER, Founding Partner, LEAF b.grangier@leaf-legal.com
  • 3. THE GUEST-EXPERT Vladimir DJUROVIC, Founder & CEO, LABBRAND GROUP vladimir.djurovic@labbrand.com
  • 4. ● Naming issues and opportunities to develop your brand online and in the digital space in China ● Naming is key to adapting to the Chinese market ● Registering your Chinese name is also a key asset THE CHALLENGES AND OPPORTUNITIES:
  • 5. EMBODY CULTURE & VISION ACCELERATE GROWTH & AWARENESS ENGAGE CONSUMERS SECURE BRAND EQUITYSEARCHABILITY SHAREABILITYTHE ROI OF YOUR MARKETING THE BUSINESS REQUIREMENT BECOMING PART OF THE CHINESE CULTURE WHY DO YOU NEED A GOOD CHINESE NAME?
  • 6. THE POWER OF CHINESE NAME Baidu Search Index of LinkedIn vs. 领英 Baidu is China’s dominant search engine. Baidu Search Index indicates how much Internet users are paying attention to or conduct related search about keyword, and their ongoing changes. • 2014, LinkedIn launched Chinese version 领英 • 2017, the Chinese Name 领英 surpassed LinkedIn on Baidu Search Index • 2019, the total users of LinkedIn China has increased by 1075% The Launch of LinkedIn China Feb. 2017, Search volume of Chinese name exceeded English nameFeb.25, 2014, LinkedIn Launched Chinese version The Growth of LinkedIn China
  • 7. REASON 1 Business Requisite: Chinese consumers are increasingly using Chinese brand names to look for brand information. BUSINESS PREREQUISITE
  • 8. 微软 [wēi ruǎn] HOW DO YOUR CONSUMERS FIND YOU? • The easiest way is through search engine: • The data in the charts is collected from Baidu, the biggest search engine in China. • We can see from the result, there is significant search volume in the local language. • Average weekly search volume on Baidu.com 亚马逊 [yà mǎ xùn]
  • 9. REASON 2 Business Requisite: If you do not give your brand a Chinese name, someone else will (clients, competitors, distributor, counterfeiters). BUSINESS PREREQUISITE
  • 10. POSSESS YOUR OWN CHINESE NAME WITH LEGAL PROTECTION • For international brands doing business in China, having just the alphabetic name is not enough… • If you do not propose and promote your brand through its Chinese name, your customers and/or partners will choose one for you. HOW TO AVOID THESE POTENTIALLY COSTLY PITFALLS? •Develop your own Chinese name •Register your Chinese name as a trademark The following cases demonstrate the importance of owning the legal rights to the created names.
  • 11. CASTEL LOSES TRADEMARK INFRINGEMENT CASE IN CHINA 2013/07/18 French wine merchant Castel has lost its lengthy trademark infringement lawsuit on the Chinese trademark Kasite (卡斯特 )in China. The Chinese entrepreneur Li Daozhi registered the trademark Kasite (卡斯 特 ) in 2000 and began to import French wine to China under the brand name Kasite (卡斯特 ) in 2008. Castel began bottling wine in China in 1999, and the Chinese translation was known as Kasite (卡斯特 ) in China. So Li filed the infringement lawsuit in 2009, claiming a compensation of 40 million CNY for its unlawful use of the trademark Kasite ( 卡 斯 特 ). Wenzhou Intermediate People’s Court adjudicated Cavesmaitre to win the case with a compensation of 33.73 million CNY on April 10th, 2012. Afterwards, both parties appealed the case to Zhejiang Provincial Higher Court, which ruled that Castel must stop using the Chinese trademark Kasite on its wines and also to pay the fine of 33.73 million CNY (over £3.6 million) to Panati Wine and its Spanish-Chinese owner LI Daozhi, as well as issuing a public apology. The Castel Group announced its new registered Chinese trademark Kasidaile (卡思黛乐) in March 2013.
  • 12. PORSCHE’S SUBSIDIARY BRANDS PORSCHE put the alphabetic names of its subsidiary brands into trademark registration soon after its launch but did not pay equal attention to the Chinese names and failed to register the Chinese names. 卡曼 卡 [kǎ]: card 曼 [màn]: handsome, large, long 卡曼 now is used as Chinese equivalence for Cayman but was registered by a Chinese individual before PORSCHE took action. 卡宴 卡 [kǎ]: card 宴 [yàn]: feast, banquet 卡宴now is used as Chinese equivalence for Cayenne, but someone else has registered the name in 2009, much earlier than PORSCHE’s application in the May of 2012.
  • 13. REASON 3 ROI Booster: Having a Chinese name will help you build your brand equity. ROI BOOSTER
  • 14. TWO SIMILAR VITAMIN WATER BRANDS • How do you distinguish the above two vitamin water products? • By bottle? Hard to tell the difference. • But luckily, they have different brand names! Producer: Nong Fu Spring (农夫山泉) Brand name: 酷乐仕 酷 [kù]: cool, awesome 乐 [lè]: happy, cheerful 仕 [shì]: official Brand name: 力量帝 力 [lì]: power, force, strength 量 [liàng]: quantity 帝 [dì]: emperor, God Producer: Coca-cola
  • 15. THREE CROCODILES Origin: France English name: LACOSTE Chinese name: 拉科斯特 拉 [lā]: outstretch 科 [kē]: subject, science 斯 [sī]: this, such 特 [tè]: special, especially The Chinese name is actually a transliteration, but the name is still easy for Chinese consumers to read and remember. Origin: Hong Kong English name: CROCODILE Chinese name: 鳄鱼恤 鳄鱼 [è yú]: this is a fixed phrase means “crocodile” 恤 [xù]: T-shirt Origin: Singapore English name: CARTELO Chinese name: 卡帝乐 卡 [kǎ]: card 帝 [dì]: emperor, God 乐 [lè]: happy, cheerful The English names of the three brands above are difficult for the Chinese consumers to read and remember, and the logo marks are also hard to differentiate. However, the Chinese consumers are able to distinguish the brands easily by their unique Chinese brand names.
  • 16. REASON 4 ROI Booster:Your Chinese name should be appealing to your target market. ROI BOOSTER
  • 17. SEMANTIC AND PHONETIC CONSIDERATIONS KEY MESSAGES • 香 [xiāng] which means fragrant is often used in phrases 香水 [xiāngshuǐ] : perfume; 芳香 [fāngxiāng]: fragrant scent. • With its gentle pronunciation, it adds a certain feminine touch to the name. BRAND RELEVANCE • The 香 [xiāng] character well relates to CHANEL’s fragrance line. • The name is feminine, romantic and exotic, corresponding well to the brand’s graceful and mysterious image. BRAND SNAPSHOT • Early comer in China (just before the 21st century). High brand awareness among Chinese consumers. • Famous in China for its elegant style, N5 perfume (and others), 2.55 bag and suits. • The brand aims at building up an implicit and low-profile brand image. But in the eyes of Chinese consumers, Chanel is a prominent luxury brand and is on the must-buy list upon entering the upper-class society. CHANEL 香 奈 儿 [xiāng nài er] Fragrant/ Despite All / Modal Particle, son
  • 18. SEMANTIC AND PHONETIC CONSIDERATIONS Bing’s Chinese name, 必应 [bì yìng] is from the Chinese idiom, 有求必应 [yǒu qiú bì yìng], which means respond to every plea; grant whatever is requested. That idea is the essence of Bing and the Chinese name is also phonetically similar to the original name, Bing.
  • 19. REASON 5 Becoming part of the Chinese Culture: Your Chinese brand name is the local embodiment of your brand's culture, values, personality and vision. EMBRACING THE CULTURE
  • 20. HSBC manages to achieve the brand’s localization through auspicious Chinese characters without mentioning Hong Kong and Shanghai in its Chinese name. 汇 [huì] means converge, and 丰 [fēng] means rich, good harvest. This name delivers the message of “accumulate wealth” to its target audience. It is also in line with the brand positioning. SEMANTIC AND PHONETIC CONSIDERATIONS
  • 21. The Chinese name of MasterCard 万事达 [wàn shì dá] literally means “ten thousand (endless) things can be achieved”. This name carries a strong auspicious feeling which is an important element in Chinese culture, especially the traditional culture. The Chinese name shows the brand’s determination to approach the Chinese consumers by respecting their culture. LOCAL AND INTERNATIONAL BALANCE
  • 22. REASON 6 Becoming part of the Chinese Culture: Brands without Chinese names run the risk of being perceived as brands that are distant from Chinese consumers. EMBRACING THE CULTURE
  • 23. GET CLOSER TO CHINESE CONSUMERS More and more luxury brands use their Chinese names in advertising and communication nowadays. Luxury brands do not want to be perceived as giant international brands that are distant from the Chinese consumers. Having a Chinese name is a crucial action to eliminate the sense of distance between brands and the Chinese consumers.
  • 24. 2. Allow you to have your own legally protected Chinese name 3. Distinguish your brand from similar brands (similar English names, logos, products, etc.) 4. Attract more Chinese consumers with an enticing name 5. Reinterprete your brand in a way that fits with Chinese culture and business environment 1. Empower your consumers to find, recognize, remember, and talk about your brand easily 6. Enable your brand to be closer to your target consumers SUMMARY: BENEFITS OF A CHINESE BRAND NAME • Chinese brand name can:
  • 25. See you soon for our 5th episode of #CrackthecodeofecommerceinChina! Guest and topic soon to be revealed… Stay tuned!
  • 26. TALK SOON! Thank you for attending this webinar Follow us on our social media!

Editor's Notes

  1. BRUNO
  2. SEARCHABILITY Chinese consumers are increasingly using Chinese brand names to look for brand information. SECURE BRAND EQUITY Protect your brand equity. If you do not give your brand a Chinese name, someone else will (clients, competitors, distributor, counterfeiters). ENGAGE CONSUMERS Brands without Chinese names run the risk of being perceived as brands that are distant from Chinese consumers. SHAREABILITY Speak their language. Having a Chinese name allows consumers to remember and talk about you. EMBODY CULTURE & VISION Your Chinese brand name is the local embodiment of your brand's culture, values, personality and vision. ACCELERATE GROWTH & AWARENESS Your Chinese name should be linguistically appealing and attractive to your target market, accelerating growth and awareness.
  3. SZ: TIMBERLAND
  4. - Beaucoup de search se font directement sur les plateformes de ventes - SZ: Christofle Exemple Christofle par Sandrine + developer impact direct sur sales/EC
  5. BRUNO SZ: 80%
  6. Vladimir: Starbucks SZ: JORDAN - Mettre contenu en note de script et ne laisser dans les slides que quelques bullet points et des visuels - Bruno? Veux-tu developer sur ce point? - Si necessaire Sandrine a d’autres exemples: 8/10 marques sui entrent sur le marche se font voler le nom chinois, ex.marque Jordan s’est fait voler
  7. + Sandrine to add ‘Theragun’ example