Key performance indicators (KPIs) are quantitative and qualitative measures that help organizations track progress towards strategic goals. KPIs provide a measurement tool to assess an organization's success. Good KPIs should be specific, measurable, achievable, relevant, and time-bound. In the health sector, well-designed KPIs help decision makers assess quality of care by establishing baselines, setting performance standards and targets, and measuring improvements over time. Common health sector KPIs include patient satisfaction, facility management, staff performance, and budget management. For KPIs to be effective, organizations need to ensure they have specific goals, a method for data collection, accountability, and review processes in place.

1. KEY
PERFORMANCE
INDICATORS
Prepared by :
Sana Yaseen
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2. What are KPIs?
• Simply defined, KPIs are measures that a sector
or organization uses to define success and track
progress in meeting its strategic goals.
• Key Performance Indicators (KPIs) are
quantitative and qualitative measures used to
review an organization's progress against its
goals.
• KPIs provide a measurement tool.
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Here are 5 Reasons Why You Need KPIs:

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How to Choose
BEST SUITABLE KPI
For Your Business

6. Characteristics of good KPIs
• People often use the acronym “SMART” to refer to
the characteristics of good performance indicators.
Specific Measurable Achievable
Relevant: Time-bound
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8. Using KPIs in the Health Sector
• Well-designed KPIs should help health sector
decision makers to assess quality of care. AND
to do a number of things, including:
• Establish baseline information (i.e., the
current state of performance).
• Set performance standards and targets to
motivate continuous improvement.
• Measure and report improvements over time
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9. The main KPI’s in Health sector
are:
•Patient Satisfaction.
•Facility management
•Staff performance
•Budget management
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11. The four things you need to have to
make sure your KPIs work for you are
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