U.S. shoppers spent over $70 billion on online retail in June 2020 — a 76 percent increase from the previous June, according to Adobe's "2020 Digital Economy Index." To keep up with this influx while maintaining compliance with workplace social distancing guidelines, efficient delivery service is a key competency for both retailers and manufacturers. Every day, millions of products are ordered online, and in the days that follow, those packages are delivered to doorsteps. Customers have come to expect a seamless experience from order to delivery, which means companies have to get it right. One secret to making it all run efficiently? Mobile technology. Fast, accurate delivery is important for companies, as missteps can cause customer dissatisfaction, tarnish a brand's reputation and result in losses associated with missing packages and disputed deliveries. Conversely, when the process goes right, businesses run more efficiently, and customer satisfaction and brand loyalty improve. Here's a look into four ways mobile technology can improve the package delivery process. Continue reading at: https://insights.samsung.com/2021/02/22/delivery-done-smarter-how-mobile-creates-efficiencies-from-order-to-delivery/

1. Delivery
done smarter
How mobile can create efficiencies
from order to delivery
1200
BUY
?

2. Today’s customers expect
a seamless experience
from order to delivery.
Here are four ways mobile
can help.

3. Efficient picking
1
AISLE 23
SHELF 3
Blue X
Headphones
Combined with the right
software, mobile devices show
warehouse pickers the fastest
route to fulfill orders.

4. 2 Faster scanning
Mobile-integrated scanning apps like
Knox Capture can capture multiple
barcodes at once, speeding up
package sorting.

5. 3 Real-time tracking
When drivers are enabled with mobile devices,
both customers and logistics managers can
track a package’s progress in real time.

6. 1200
4 Proof of delivery
Whether via a scan, a
customer signature or a
photo of the delivered
package, mobile devices
ensure proof of delivery
is captured.

7. 1200
1200
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Improved
customer experience
Mobile devices help ensure reliable,
on-time delivery, improving customer
experience and process transparency.

8. Samsung’s portfolio of field-ready smartphones and
tablets can help you get deliveries done smarter.
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