SlideShare a Scribd company logo
1 of 16
Download to read offline
How to give Feedback
constructively and
effectively?
Feedback in the corporate workplace refers to the information given to an
employee regarding their performance or behavior. It can come from a
manager, a colleague, a customer, or anyone who has interacted with the
employee in a professional setting. Feedback can be positive or negative,
and it can be provided through various channels, such as verbal
communication, written reports, or formal evaluations.
The Effects of Feedback Interventions on Performance" by Kluger and
DeNisi concludes that feedback interventions have a positive effect on
performance, with higher levels of feedback leading to larger performance
improvements.
What is Feedback?
"Feedback is the breakfast of champions."
- Ken Blanchard
Do you focus on providing both positive feedback (acknowledging
strengths and achievements) and constructive feedback (identifying
areas for improvement)?
How well do you listen and engage in a dialogue when giving feedback?
Am I open to the recipient's perspective and willing to address their
concerns or questions?
Do you provide specific and actionable suggestions for improvement,
offering guidance and support to help the recipient grow and develop?
Are you able to deliver feedback in a clear and concise manner, ensuring
that the message is understood by the recipient?
Do You?
Why is giving Feedback important?
Performance Improvement Self-awareness and Self-reflection
Building Trust and Relationships
Recognition and Appreciation Motivation and Engagement
"Criticism may not be agreeable, but it is necessary. It fulfills the
same function as pain in the human body. It calls attention to an
unhealthy state of things."
- Winston Churchill
Tips to give Feedback effectively
Provide specific examples and observations to
support your feedback. This helps the recipient
understand the context and allows them to take
actionable steps for improvement.
Be Specific
Deliver feedback as close to the observed behavior or
event as possible. Timely feedback is more relevant and
memorable, increasing its impact on the recipient's
understanding and future actions.
Be Timely
Tips to give Feedback effectively
Frame your feedback using "I" statements to make it
more personal and less accusatory. For example, say
"I noticed" or "I observed" instead of "You always" or
"You never."
Use the "I" Statement
Offer a balanced mix of positive feedback to acknowledge
strengths and accomplishments, and constructive
feedback to address areas for improvement. This helps
maintain a supportive and encouraging tone while
providing guidance for growth.
Give balanced feedback
Tips to give Feedback effectively
Direct your feedback toward specific behaviors or
actions rather than making generalizations about the
individual's character. This helps keep the feedback
objective and ensures that it is not perceived as a
personal attack.
Focus on Behavior,
Not Personality Offer specific and actionable suggestions for
improvement. Provide guidance on what steps can be
taken to address the areas identified in the feedback. This
helps the recipient understand how to implement changes
effectively.
Provide Suggestions
"Constructive feedback is the key to unlocking
potential."
- Michael G. Winston
Here's an enjoyable approach to acquiring feedback giving skills. Try this game with your
friends and colleagues during your upcoming gathering or team-building session.
Gather a small group of participants (2 or more).
Assign one person as the "Feedback Master" for each round. The Feedback Master's role is to
provide feedback to other participants based on specific scenarios or behaviors.
Provide each participant with a slip of paper containing a scenario or behavior to act out. For
example:
Scenario 1: A team member consistently misses project deadlines.
Scenario 2: A colleague presents a proposal with incomplete information.
Scenario 3: A friend constantly interrupts others during conversations.
The participants, excluding the Feedback Master, will act out their assigned scenario or behavior.
They should embody the role and display the associated actions or characteristics.
The Feedback Master observes the performances and then provides feedback to each participant,
focusing on constructive suggestions for improvement.
The Feedback Master should follow the tips for giving feedback effectively, such as being specific,
balancing positive and constructive feedback, and offering actionable suggestions.
After providing feedback to one participant, rotate the role of the Feedback Master to another
participant, and repeat steps 4-6.
1.
2.
3.
4.
5.
6.
7.
Let'sPlayaGame!
Situation: During a performance review meeting with an
employee, you notice that their communication skills could be
improved.
Feedback: "I appreciate your dedication and hard work on the
recent project. I wanted to discuss an area for growth, which is
communication. While your technical skills are strong, there
are times when your emails could be more concise and
organized. I believe that by working on clear and effective
communication; you can further excel in your role. Let's
explore some strategies to enhance your communication skills
together."
Let's look at different situations where
feedback skills can help!
Performance
Review
Situation: As a manager, you notice that an employee has
been consistently arriving late to meetings.
Feedback: "I value your contributions to the team, and I
wanted to discuss a concern I've noticed. Lately, you've been
arriving late to our team meetings, which can disrupt the flow
and impact our productivity. Punctuality is essential in
maintaining effective teamwork. I would appreciate it if you
could make an effort to arrive on time in the future. If there are
any challenges or issues preventing you from doing so, please
let me know so that we can address them together."
Let's look at different situations where
feedback skills can help!
Manager-
Employee
Relationship
Contact Us
For personalized coaching & training
Phone Number
+91 9958934766/ +91 7830222285
Email Address
samira@auraaimage.com/
nayanika@auraaimage.com
Website
https://auraaimage.com
https://samiragupta.com
For more of such interesting content,
follow us on:
@auraaimageandlife
@coachsamira
https://www.facebook.com/auraaimage
https://www.linkedin.com/company/auraa-
image-management-and-consulting/
https://www.linkedin.com/in/coach-samira-gupta-pcc
Thank You
Samira Chandra Gupta
Executive Presence Coach, Life Coach, Corporate Facilitator, NLP
Practitioner, National Award Winning Image Consultant (IMPA), Fire-
walking Instructor, International Best-Selling Author, Motivational
Speaker
+91 9958934766 / +91 7830222285

More Related Content

Similar to How to give Feedback constructively and effectively?

Robert S Kaplan - What to ask the person in the mirror mindmap
Robert S Kaplan - What to ask the person in the mirror mindmapRobert S Kaplan - What to ask the person in the mirror mindmap
Robert S Kaplan - What to ask the person in the mirror mindmapAmar Radia
 
Creating a Culture of Feedback & Recognition.pdf
Creating a Culture of Feedback & Recognition.pdfCreating a Culture of Feedback & Recognition.pdf
Creating a Culture of Feedback & Recognition.pdfHarshada Mulay
 
Applying coaching and mentoring strategies in the workplace
Applying coaching and mentoring strategies in the workplaceApplying coaching and mentoring strategies in the workplace
Applying coaching and mentoring strategies in the workplaceMichelle Grant
 
Coaching skills training Presentation
Coaching skills training PresentationCoaching skills training Presentation
Coaching skills training PresentationAli Osman
 
childcare Assignment.docx
childcare Assignment.docxchildcare Assignment.docx
childcare Assignment.docxsdfghj21
 
Coaching and feedback
Coaching and feedback   Coaching and feedback
Coaching and feedback Trinh_Dinh_Long
 
Coaching and feedback
Coaching and feedbackCoaching and feedback
Coaching and feedbackTrinh_Dinh_Long
 
Coaching counseling
Coaching counselingCoaching counseling
Coaching counselingMKJett
 
RAGMA, Feljone G. Coaching and mentoring
RAGMA, Feljone G. Coaching and mentoringRAGMA, Feljone G. Coaching and mentoring
RAGMA, Feljone G. Coaching and mentoringFeljone Ragma
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral InterviewingDidoy Fullon
 
Running head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docx
Running head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docxRunning head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docx
Running head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docxtodd271
 
The Keys to Finding Top Performers
The Keys to Finding Top PerformersThe Keys to Finding Top Performers
The Keys to Finding Top PerformersDemont Daniel
 
They Are Out There [Finding Top Performers]
They Are Out There [Finding Top Performers]They Are Out There [Finding Top Performers]
They Are Out There [Finding Top Performers]demontdaniel
 
Resilience Resilience is not only needed in the business wor.docx
Resilience Resilience is not only needed in the business wor.docxResilience Resilience is not only needed in the business wor.docx
Resilience Resilience is not only needed in the business wor.docxaudeleypearl
 
Coaching & Mentoring
Coaching & MentoringCoaching & Mentoring
Coaching & MentoringAhmed Yasser
 
Counselling
CounsellingCounselling
CounsellingANCYBS
 
First_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptxFirst_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptxMeena Sinha
 
Managing Personal effectiveness
Managing Personal effectivenessManaging Personal effectiveness
Managing Personal effectivenesssalonibansal21
 

Similar to How to give Feedback constructively and effectively? (20)

Robert S Kaplan - What to ask the person in the mirror mindmap
Robert S Kaplan - What to ask the person in the mirror mindmapRobert S Kaplan - What to ask the person in the mirror mindmap
Robert S Kaplan - What to ask the person in the mirror mindmap
 
Feedback techniques
Feedback techniquesFeedback techniques
Feedback techniques
 
Creating a Culture of Feedback & Recognition.pdf
Creating a Culture of Feedback & Recognition.pdfCreating a Culture of Feedback & Recognition.pdf
Creating a Culture of Feedback & Recognition.pdf
 
Applying coaching and mentoring strategies in the workplace
Applying coaching and mentoring strategies in the workplaceApplying coaching and mentoring strategies in the workplace
Applying coaching and mentoring strategies in the workplace
 
Coaching skills training Presentation
Coaching skills training PresentationCoaching skills training Presentation
Coaching skills training Presentation
 
childcare Assignment.docx
childcare Assignment.docxchildcare Assignment.docx
childcare Assignment.docx
 
Coaching and feedback
Coaching and feedback   Coaching and feedback
Coaching and feedback
 
Coaching and feedback
Coaching and feedbackCoaching and feedback
Coaching and feedback
 
Coaching counseling
Coaching counselingCoaching counseling
Coaching counseling
 
RAGMA, Feljone G. Coaching and mentoring
RAGMA, Feljone G. Coaching and mentoringRAGMA, Feljone G. Coaching and mentoring
RAGMA, Feljone G. Coaching and mentoring
 
Behavioral Interviewing
Behavioral InterviewingBehavioral Interviewing
Behavioral Interviewing
 
Running head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docx
Running head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docxRunning head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docx
Running head CORE SKILLS OF ENGAGEMENT 1CORE SKILLS OF ENGAG.docx
 
The Keys to Finding Top Performers
The Keys to Finding Top PerformersThe Keys to Finding Top Performers
The Keys to Finding Top Performers
 
They Are Out There [Finding Top Performers]
They Are Out There [Finding Top Performers]They Are Out There [Finding Top Performers]
They Are Out There [Finding Top Performers]
 
Resilience Resilience is not only needed in the business wor.docx
Resilience Resilience is not only needed in the business wor.docxResilience Resilience is not only needed in the business wor.docx
Resilience Resilience is not only needed in the business wor.docx
 
Coaching & Mentoring
Coaching & MentoringCoaching & Mentoring
Coaching & Mentoring
 
Counselling
CounsellingCounselling
Counselling
 
Coaching skills feedback techniques
Coaching skills   feedback techniquesCoaching skills   feedback techniques
Coaching skills feedback techniques
 
First_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptxFirst_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptx
 
Managing Personal effectiveness
Managing Personal effectivenessManaging Personal effectiveness
Managing Personal effectiveness
 

More from Auraa Image Management & Consulting

How to achieve guaranteed success through Collaboration & Teamwork
How to achieve guaranteed success through Collaboration & TeamworkHow to achieve guaranteed success through Collaboration & Teamwork
How to achieve guaranteed success through Collaboration & TeamworkAuraa Image Management & Consulting
 
Emotional Control: Strategies for Managing Emotions Effectively as a Leader
Emotional Control: Strategies for Managing Emotions Effectively as a LeaderEmotional Control: Strategies for Managing Emotions Effectively as a Leader
Emotional Control: Strategies for Managing Emotions Effectively as a LeaderAuraa Image Management & Consulting
 

More from Auraa Image Management & Consulting (20)

The Art of Delegation for Senior Leaders.pdf
The Art of Delegation for Senior Leaders.pdfThe Art of Delegation for Senior Leaders.pdf
The Art of Delegation for Senior Leaders.pdf
 
Build Resilience through Challenging Experiences.pdf
Build Resilience through Challenging Experiences.pdfBuild Resilience through Challenging Experiences.pdf
Build Resilience through Challenging Experiences.pdf
 
The Art of Strategic Planning for Leaders.pdf
The Art of Strategic Planning for Leaders.pdfThe Art of Strategic Planning for Leaders.pdf
The Art of Strategic Planning for Leaders.pdf
 
Change Management Guide for Managers.pdf
Change Management Guide for Managers.pdfChange Management Guide for Managers.pdf
Change Management Guide for Managers.pdf
 
Effective Change Management for Leaders.pdf
Effective Change Management for Leaders.pdfEffective Change Management for Leaders.pdf
Effective Change Management for Leaders.pdf
 
How to master the TOP 3 Leadership Skills of 2023
How to master the TOP 3 Leadership Skills of 2023How to master the TOP 3 Leadership Skills of 2023
How to master the TOP 3 Leadership Skills of 2023
 
How can you build Unshakable Confidence
How can you build Unshakable ConfidenceHow can you build Unshakable Confidence
How can you build Unshakable Confidence
 
How to achieve guaranteed success through Collaboration & Teamwork
How to achieve guaranteed success through Collaboration & TeamworkHow to achieve guaranteed success through Collaboration & Teamwork
How to achieve guaranteed success through Collaboration & Teamwork
 
How to build a profound understanding of yourself?
How to build a profound understanding of yourself?How to build a profound understanding of yourself?
How to build a profound understanding of yourself?
 
How to Practice Active Listening?
How to Practice Active Listening?How to Practice Active Listening?
How to Practice Active Listening?
 
How to make better decisions?
How to make better decisions?How to make better decisions?
How to make better decisions?
 
Leadership Retreat
Leadership RetreatLeadership Retreat
Leadership Retreat
 
Men Of Wisdom (MOW)
Men Of Wisdom (MOW)Men Of Wisdom (MOW)
Men Of Wisdom (MOW)
 
Presentation Skills
Presentation SkillsPresentation Skills
Presentation Skills
 
How to adopt an Assertive Communication style
How to adopt an Assertive Communication styleHow to adopt an Assertive Communication style
How to adopt an Assertive Communication style
 
How to Become an Impactful Public Speakers?
How to Become an Impactful Public Speakers?How to Become an Impactful Public Speakers?
How to Become an Impactful Public Speakers?
 
Conflict Resolution - Maintaining Peace at Workplace
Conflict Resolution - Maintaining Peace at WorkplaceConflict Resolution - Maintaining Peace at Workplace
Conflict Resolution - Maintaining Peace at Workplace
 
Change Management - Leading your team towards Growth
Change Management - Leading your team towards GrowthChange Management - Leading your team towards Growth
Change Management - Leading your team towards Growth
 
Emotional Control: Strategies for Managing Emotions Effectively as a Leader
Emotional Control: Strategies for Managing Emotions Effectively as a LeaderEmotional Control: Strategies for Managing Emotions Effectively as a Leader
Emotional Control: Strategies for Managing Emotions Effectively as a Leader
 
Importance of Executive Presence in the Boardroom
Importance of Executive Presence in the BoardroomImportance of Executive Presence in the Boardroom
Importance of Executive Presence in the Boardroom
 

Recently uploaded

{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, MumbaiPooja Nehwal
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girladitipandeya
 
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceanilsa9823
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic managementharfimakarim
 
Day 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampDay 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampPLCLeadershipDevelop
 
operational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementoperational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementTulsiDhidhi1
 
Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...
Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...
Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...Pooja Nehwal
 
CEO of Google, Sunder Pichai's biography
CEO of Google, Sunder Pichai's biographyCEO of Google, Sunder Pichai's biography
CEO of Google, Sunder Pichai's biographyHafizMuhammadAbdulla5
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607dollysharma2066
 

Recently uploaded (20)

Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdfImagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
 
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SERVICE
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SERVICECall Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SERVICE
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SERVICE
 
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Charbagh Lucknow best sexual service
 
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdfImagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
 
Rohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Rohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No AdvanceRohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Rohini Sector 16 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Discover -CQ Master Class - Rikita Wadhwa.pdf
Discover -CQ Master Class - Rikita Wadhwa.pdfDiscover -CQ Master Class - Rikita Wadhwa.pdf
Discover -CQ Master Class - Rikita Wadhwa.pdf
 
Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker
Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote SpeakerLeadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker
Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker
 
Day 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampDay 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC Bootcamp
 
operational plan ppt.pptx nursing management
operational plan ppt.pptx nursing managementoperational plan ppt.pptx nursing management
operational plan ppt.pptx nursing management
 
Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...
Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...
Pooja Mehta 9167673311, Trusted Call Girls In NAVI MUMBAI Cash On Payment , V...
 
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg PartnershipUnlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
 
CEO of Google, Sunder Pichai's biography
CEO of Google, Sunder Pichai's biographyCEO of Google, Sunder Pichai's biography
CEO of Google, Sunder Pichai's biography
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
 
LoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner CircleLoveLocalGov - Chris Twigg, Inner Circle
LoveLocalGov - Chris Twigg, Inner Circle
 
Becoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette ThompsonBecoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette Thompson
 
Empowering Local Government Frontline Services - Mo Baines.pdf
Empowering Local Government Frontline Services - Mo Baines.pdfEmpowering Local Government Frontline Services - Mo Baines.pdf
Empowering Local Government Frontline Services - Mo Baines.pdf
 
Peak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian DugmorePeak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian Dugmore
 

How to give Feedback constructively and effectively?

  • 1.
  • 2. How to give Feedback constructively and effectively?
  • 3. Feedback in the corporate workplace refers to the information given to an employee regarding their performance or behavior. It can come from a manager, a colleague, a customer, or anyone who has interacted with the employee in a professional setting. Feedback can be positive or negative, and it can be provided through various channels, such as verbal communication, written reports, or formal evaluations. The Effects of Feedback Interventions on Performance" by Kluger and DeNisi concludes that feedback interventions have a positive effect on performance, with higher levels of feedback leading to larger performance improvements. What is Feedback?
  • 4. "Feedback is the breakfast of champions." - Ken Blanchard
  • 5. Do you focus on providing both positive feedback (acknowledging strengths and achievements) and constructive feedback (identifying areas for improvement)? How well do you listen and engage in a dialogue when giving feedback? Am I open to the recipient's perspective and willing to address their concerns or questions? Do you provide specific and actionable suggestions for improvement, offering guidance and support to help the recipient grow and develop? Are you able to deliver feedback in a clear and concise manner, ensuring that the message is understood by the recipient? Do You?
  • 6. Why is giving Feedback important? Performance Improvement Self-awareness and Self-reflection Building Trust and Relationships Recognition and Appreciation Motivation and Engagement
  • 7. "Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things." - Winston Churchill
  • 8. Tips to give Feedback effectively Provide specific examples and observations to support your feedback. This helps the recipient understand the context and allows them to take actionable steps for improvement. Be Specific Deliver feedback as close to the observed behavior or event as possible. Timely feedback is more relevant and memorable, increasing its impact on the recipient's understanding and future actions. Be Timely
  • 9. Tips to give Feedback effectively Frame your feedback using "I" statements to make it more personal and less accusatory. For example, say "I noticed" or "I observed" instead of "You always" or "You never." Use the "I" Statement Offer a balanced mix of positive feedback to acknowledge strengths and accomplishments, and constructive feedback to address areas for improvement. This helps maintain a supportive and encouraging tone while providing guidance for growth. Give balanced feedback
  • 10. Tips to give Feedback effectively Direct your feedback toward specific behaviors or actions rather than making generalizations about the individual's character. This helps keep the feedback objective and ensures that it is not perceived as a personal attack. Focus on Behavior, Not Personality Offer specific and actionable suggestions for improvement. Provide guidance on what steps can be taken to address the areas identified in the feedback. This helps the recipient understand how to implement changes effectively. Provide Suggestions
  • 11. "Constructive feedback is the key to unlocking potential." - Michael G. Winston
  • 12. Here's an enjoyable approach to acquiring feedback giving skills. Try this game with your friends and colleagues during your upcoming gathering or team-building session. Gather a small group of participants (2 or more). Assign one person as the "Feedback Master" for each round. The Feedback Master's role is to provide feedback to other participants based on specific scenarios or behaviors. Provide each participant with a slip of paper containing a scenario or behavior to act out. For example: Scenario 1: A team member consistently misses project deadlines. Scenario 2: A colleague presents a proposal with incomplete information. Scenario 3: A friend constantly interrupts others during conversations. The participants, excluding the Feedback Master, will act out their assigned scenario or behavior. They should embody the role and display the associated actions or characteristics. The Feedback Master observes the performances and then provides feedback to each participant, focusing on constructive suggestions for improvement. The Feedback Master should follow the tips for giving feedback effectively, such as being specific, balancing positive and constructive feedback, and offering actionable suggestions. After providing feedback to one participant, rotate the role of the Feedback Master to another participant, and repeat steps 4-6. 1. 2. 3. 4. 5. 6. 7. Let'sPlayaGame!
  • 13. Situation: During a performance review meeting with an employee, you notice that their communication skills could be improved. Feedback: "I appreciate your dedication and hard work on the recent project. I wanted to discuss an area for growth, which is communication. While your technical skills are strong, there are times when your emails could be more concise and organized. I believe that by working on clear and effective communication; you can further excel in your role. Let's explore some strategies to enhance your communication skills together." Let's look at different situations where feedback skills can help! Performance Review
  • 14. Situation: As a manager, you notice that an employee has been consistently arriving late to meetings. Feedback: "I value your contributions to the team, and I wanted to discuss a concern I've noticed. Lately, you've been arriving late to our team meetings, which can disrupt the flow and impact our productivity. Punctuality is essential in maintaining effective teamwork. I would appreciate it if you could make an effort to arrive on time in the future. If there are any challenges or issues preventing you from doing so, please let me know so that we can address them together." Let's look at different situations where feedback skills can help! Manager- Employee Relationship
  • 15. Contact Us For personalized coaching & training Phone Number +91 9958934766/ +91 7830222285 Email Address samira@auraaimage.com/ nayanika@auraaimage.com Website https://auraaimage.com https://samiragupta.com For more of such interesting content, follow us on: @auraaimageandlife @coachsamira https://www.facebook.com/auraaimage https://www.linkedin.com/company/auraa- image-management-and-consulting/ https://www.linkedin.com/in/coach-samira-gupta-pcc
  • 16. Thank You Samira Chandra Gupta Executive Presence Coach, Life Coach, Corporate Facilitator, NLP Practitioner, National Award Winning Image Consultant (IMPA), Fire- walking Instructor, International Best-Selling Author, Motivational Speaker +91 9958934766 / +91 7830222285