Providing feedback in a professional setting involves effectively communicating your assessment of a situation or specific job task to a coworker or employee. Feedback serves as a valuable tool for fostering professional development and enhancing work performance, and employees may benefit from positive critiques. Whether you're leading a team or overseeing a project, sharing comprehensive evaluations can inspire and motivate team members.
Giving feedback is a skill. And like all skills, it takes practice to get it right. In this presentation, we'll give some tips on how you can give feedback constructively and effectively.
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How to give Feedback constructively and effectively?
1.
2. How to give Feedback
constructively and
effectively?
3. Feedback in the corporate workplace refers to the information given to an
employee regarding their performance or behavior. It can come from a
manager, a colleague, a customer, or anyone who has interacted with the
employee in a professional setting. Feedback can be positive or negative,
and it can be provided through various channels, such as verbal
communication, written reports, or formal evaluations.
The Effects of Feedback Interventions on Performance" by Kluger and
DeNisi concludes that feedback interventions have a positive effect on
performance, with higher levels of feedback leading to larger performance
improvements.
What is Feedback?
5. Do you focus on providing both positive feedback (acknowledging
strengths and achievements) and constructive feedback (identifying
areas for improvement)?
How well do you listen and engage in a dialogue when giving feedback?
Am I open to the recipient's perspective and willing to address their
concerns or questions?
Do you provide specific and actionable suggestions for improvement,
offering guidance and support to help the recipient grow and develop?
Are you able to deliver feedback in a clear and concise manner, ensuring
that the message is understood by the recipient?
Do You?
6. Why is giving Feedback important?
Performance Improvement Self-awareness and Self-reflection
Building Trust and Relationships
Recognition and Appreciation Motivation and Engagement
7. "Criticism may not be agreeable, but it is necessary. It fulfills the
same function as pain in the human body. It calls attention to an
unhealthy state of things."
- Winston Churchill
8. Tips to give Feedback effectively
Provide specific examples and observations to
support your feedback. This helps the recipient
understand the context and allows them to take
actionable steps for improvement.
Be Specific
Deliver feedback as close to the observed behavior or
event as possible. Timely feedback is more relevant and
memorable, increasing its impact on the recipient's
understanding and future actions.
Be Timely
9. Tips to give Feedback effectively
Frame your feedback using "I" statements to make it
more personal and less accusatory. For example, say
"I noticed" or "I observed" instead of "You always" or
"You never."
Use the "I" Statement
Offer a balanced mix of positive feedback to acknowledge
strengths and accomplishments, and constructive
feedback to address areas for improvement. This helps
maintain a supportive and encouraging tone while
providing guidance for growth.
Give balanced feedback
10. Tips to give Feedback effectively
Direct your feedback toward specific behaviors or
actions rather than making generalizations about the
individual's character. This helps keep the feedback
objective and ensures that it is not perceived as a
personal attack.
Focus on Behavior,
Not Personality Offer specific and actionable suggestions for
improvement. Provide guidance on what steps can be
taken to address the areas identified in the feedback. This
helps the recipient understand how to implement changes
effectively.
Provide Suggestions
12. Here's an enjoyable approach to acquiring feedback giving skills. Try this game with your
friends and colleagues during your upcoming gathering or team-building session.
Gather a small group of participants (2 or more).
Assign one person as the "Feedback Master" for each round. The Feedback Master's role is to
provide feedback to other participants based on specific scenarios or behaviors.
Provide each participant with a slip of paper containing a scenario or behavior to act out. For
example:
Scenario 1: A team member consistently misses project deadlines.
Scenario 2: A colleague presents a proposal with incomplete information.
Scenario 3: A friend constantly interrupts others during conversations.
The participants, excluding the Feedback Master, will act out their assigned scenario or behavior.
They should embody the role and display the associated actions or characteristics.
The Feedback Master observes the performances and then provides feedback to each participant,
focusing on constructive suggestions for improvement.
The Feedback Master should follow the tips for giving feedback effectively, such as being specific,
balancing positive and constructive feedback, and offering actionable suggestions.
After providing feedback to one participant, rotate the role of the Feedback Master to another
participant, and repeat steps 4-6.
1.
2.
3.
4.
5.
6.
7.
Let'sPlayaGame!
13. Situation: During a performance review meeting with an
employee, you notice that their communication skills could be
improved.
Feedback: "I appreciate your dedication and hard work on the
recent project. I wanted to discuss an area for growth, which is
communication. While your technical skills are strong, there
are times when your emails could be more concise and
organized. I believe that by working on clear and effective
communication; you can further excel in your role. Let's
explore some strategies to enhance your communication skills
together."
Let's look at different situations where
feedback skills can help!
Performance
Review
14. Situation: As a manager, you notice that an employee has
been consistently arriving late to meetings.
Feedback: "I value your contributions to the team, and I
wanted to discuss a concern I've noticed. Lately, you've been
arriving late to our team meetings, which can disrupt the flow
and impact our productivity. Punctuality is essential in
maintaining effective teamwork. I would appreciate it if you
could make an effort to arrive on time in the future. If there are
any challenges or issues preventing you from doing so, please
let me know so that we can address them together."
Let's look at different situations where
feedback skills can help!
Manager-
Employee
Relationship
15. Contact Us
For personalized coaching & training
Phone Number
+91 9958934766/ +91 7830222285
Email Address
samira@auraaimage.com/
nayanika@auraaimage.com
Website
https://auraaimage.com
https://samiragupta.com
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16. Thank You
Samira Chandra Gupta
Executive Presence Coach, Life Coach, Corporate Facilitator, NLP
Practitioner, National Award Winning Image Consultant (IMPA), Fire-
walking Instructor, International Best-Selling Author, Motivational
Speaker
+91 9958934766 / +91 7830222285