The document outlines the various processes involved in SaaS delivery including monitoring services, assessment, strategy, design, transition, operation, and continual improvement. It also lists related services provided such as business analytics, industry solutions focus, business transformation, IT transformation, program management, custom development, support, education, and security assessment.

1. SaaS Delivery Process

2. SaaS Networks Delivery Processes Monitoring Services (NOC, SOC, AOC)

3. SaaS Networks Assessment Delivery Processes

4. Strategy Design Transition Operation Continual Improvement Business Analytics Services Clarity Industry & Solutions Focus Services Expertise Business Transformation Services Value IT Transformation Services Efficiency Program, Project Management and Quality Assurance Risk Management Custom Development Innovation Support Continuous Improvement Education & Certification Risk Management `` `` `` `` `` `` `` `` ``

5. Strategy Design Transition Operation Continual Improvement Business Analytics Services Clarity Industry & Solutions Focus Services Expertise Business Transformation Services Value IT Transformation Services Efficiency Program, Project Management and Quality Assurance Risk Management Custom Development Innovation Support Continuous Improvement Education & Certification Risk Management `` `` `` `` `` `` `` `` ``

6. Customer Relation Management Best Practices

7. SaaS Networks Security Assessment Processes