1. The Hub Group
SOS PortalThe Lone Worker Solution
for the Health and Safety Professional
© Hub Central Ltd 2015

2. The Hub Group
SOS Portal – Introduction
The cloud based SOS PORTAL software is
a highly resilient application, backed by
SWISSPHONE infrastructure.
It can be accessible to multiple
organizations based on their profile and
security access.
© Hub Central Ltd 2015

3. The Hub Group
SOS Portal
The Correct Response
© Hub Central Ltd 2015
Efficient and Effective
Emergency Call Routing & Escalation plans
Flexible Emergency Alarm processing and escalation
Selfcare
In House control Centre call handling by own
staff. Access all areas
Monitor
Emergency call handling outsourced to third
parties. Admin levels for monitoring and
information access
Direct
Automatic forwarding to BS8484 part 6
approved call centre for highest priority
response. Admin levels for monitoring and
information access
Flex
Response centers are dependent on time
schedules. For example in office hours
emergency response to co workers. Out of
hours to third party call center.

4. The Hub Group
SOS Portal – Terminals
Emergency Terminals
Alarms are raised by accredited terminals
associated with SOS PLATFORM, and/or
accredited Smart mobile phones
© Hub Central Ltd 2015
Emergency Button
Manual Push button emergency call function
Fall Detection
Advanced algorithm to detect falls
Dead man Detection
Based on a combination of position and motion
Autonomous Life check
Time alert manually activated for a predetermined
amount of time
Remote Life check
Automated monitoring outside the GSM
signalSWISS PHONE TRIOINTRINSICALLY SAFE RUGGED PHONE

5. The Hub Group
SOS PortalVital Information at the Emergency Operators fingertips
© Hub Central Ltd 2015

6. The Hub Group
View Details – Emergency
Vital details at a glance
Click on this tab to view the emergency
call that has come in
The Window shows the “terminals” users
name and type of emergency call sent in
from manual activation through to
automatic life check
© Hub Central Ltd 2015

7. The Hub Group
View Details – Vital Information
© Hub Central Ltd 2015
In depth Information
More substantial information regarding
the “terminal” user is held here for the
operator. This can include vital
information such as medical , allergies,
Photograph and next of kin.
Almost any information can be inputted
here concerning the “terminal user”.
Such as the Users skill sets. Coupled with
the terminals tracking ability, this can be
used to guide the nearest qualified
individual to a job to increase
productivity. Expanding the SOS portal’s
use.

8. The Hub Group
SOS Portal – Indoor Location
© Hub Central Ltd 2015
Indoor location detection
With the Swissphone IBT beacons the
position will be displayed on a blueprint
of the building nearest to the IBT
positioning device.

9. The Hub Group
SOS Portal – GPS Location
© Hub Central Ltd 2015
GSM, GPS Location Detection
The GPS location Map tap shows the
emergency or tracking location of the
terminal.

10. The Hub Group
SOS PortalA Dependable process
© Hub Central Ltd 2015

11. The Hub Group
The Process – Alarm Raised
© Hub Central Ltd 2015
With you every step of the way
Once the emergency call is accepted (the
tab will turn orange and the siren will
stop) by the operator the whole process
is logged. The operator will have to
follow the actions set out in the “rescue
plan” set up by the customer.

12. The Hub Group
The Process – Rescue Plan
© Hub Central Ltd 2015
The “Rescue Plan”
One of the great advantages of the SOS
portal is the “rescue plan”. The portal
takes the operator through the clients in
house emergency procedure.
Ensuring that there is a coherent and
defined response to emergencies that
everyone understands.

13. The Hub Group
The Process – Clear Down
© Hub Central Ltd 2015
Operator Response
In order to clear down the emergency call
-after following the emergency plan - the
operator must enter a record (tab turns
blue). The record includes data such as
what action was taken.

14. The Hub Group
The Process – Audited
© Hub Central Ltd 2015
Monitoring Reports & Auditing
With records entered (see right hand side
of window) the file is saved. This
information can in turn be exported.

15. The Hub Group
Contact Us
Telephone: 0845 270 11 20
Email: info@sosportal.co.uk
www.sosportal.co.uk
IT-monitoring
Failure
Virus
Access
Technical
surveillance
Machine failure
Machine breakdown
Dispatching
Procurement
Confirmation
Alarm system
Fire
Water
Robbery
Onsite Solution Integration with ISEARCH and ISITE radio transmitters
© Hub Central Ltd 2015