This document provides guidance on how to better manage remote workers and operations during the COVID-19 pandemic. It recommends using digital technology to avoid sharing equipment and follow social distancing guidelines. The document promotes a remote management platform that allows monitoring staff, sites, and records from any location via desktop or smartphone. This ensures operations can continue with minimal contact between staff by enabling paperless record keeping, optimized scheduling, and communication from a distance. The goal is to help essential industries like security continue functioning while protecting frontline workers as much as possible during this crisis.
2. INFECTION CONTROL REMINDERS
Coronavirus information:
What should I do if I have to be at work?
➔ Where possible, use digital technology to complete your job
➔ Avoid sharing office equipment
➔ Follow government advice from trusted sources
FIND MORE
ADVICE ON
LAST PAGE
3. Remote management
in real time
Now, more than ever, a resilient platform to
effectively manage operations is essential.
In this time of unprecedented uncertainty and risk, we are working hard to provide
solutions to reduce the amount of contact your essential staff have.
➔ We can provide digital logbooks and staff records
➔ The ability to have your management team or individual site managers working
remotely
➔ No additional touch points for guards, just a simple app for them to use
This is not a revenue boosting exercise, it is a call to arms to ensure our vital industry
is impacted as little as possible by this pandemic and that frontline staff are protected
as much as possible. If only 1 manager can be moved to remote work or have 1 guard
not sharing work equipment then this will have been a successful exercise.
4. A quick guide to manage remote
workers better, while monitoring
BI outcomes.
➔ Managing one or all of your sites
and staff from a remote location
➔ Ensuring essential paper records
are digital and still accessible
➔ Absorb new contracts without more
back office staff
➔ Optimise your healthy staff to
ensure clients always have staff on
site, and manage lone worker
safety
5. How many control rooms
do you need to have to
manage your security
staff and operations?
6. Just one! Your own.
(With a little help from your smartphone or computer)
7. Manage all your staff and sites
on your desktop, from anywhere.
➔ See incidents and
understaffing
➔ See staff location
and welfare
➔ Visual site information
➔ Your dashboard is all
online: no install
8. Ensure essential paper records are
digital and still accessible
➔ Full digital versions
of report logs so you can
reduce touch points
➔ View site logs from
anywhere - even
your home office
➔ Important data
surfaced to the top
➔ Fully searchable
database
9. Optimise your healthy staff, and
manage lone workers
➔ Ensure clients always
have staff on site
➔ See work history
➔ Staff usage reports
➔ Shift lateness and
absence highlighted
➔ Monitor accurate
training and
license records
10. New contracts more viable thanks to
less need to increase back office staff
➔ Full payroll reports
function
➔ Comprehensive staff
filtering, scheduling,
allocation to contracts
➔ Full staff training
records
➔ Dynamic shift
allocation
11. Because our industry doesn’t stop
even when others’ do.
FALCONDHQ means that where
practical we can work from home, too.
12. Help your employees manage with
social distancing if they can’t WFH
➔ Staff use their own device
➔ Simple easy to use app
for your staff
➔ No person to person
contact needed for
any reporting
➔ Update staff wherever they
are, provide reassurance,
13. SOCIAL DISTANCING REMINDERS
Coronavirus information:
What should I do if I have to be at work?
➔ Where possible, use digital technology to complete your job
➔ Avoid sharing office equipment
➔ Follow government advice from trusted sources
FIND MORE
ADVICE AT
GOV.UK
Do not congregate at work Avoid unnecessary contact,
even with colleagues
Police can support you
dispersing groups, always
follow your company policy
Always keep 2 meters apart