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SBR Health
ResourceManager
    Video Visit Platform for Virtual Care




1
Better Patient Experience
SBR Health enables the delivery of new, more efficient care
models that improve patient satisfaction and provide better
outcomes at lower costs.

• Get expertise to the right place at the right time

• Better decisions

• Reduce complications, re-hospitalizations

• Expand reach of specialists
• Reduce wasted time
SBR Health
Solving the workflow
problem

One button simplicity with
flexible call routing
One platform overlaying any video
technology for all departments/specialties


          Connection is the best medicine
Health Delivery Benefits
• Real-time sourcing and
  deployment of clinical
  resources and ad-hoc
  consult requests
• Access to an on-demand
  global workforce –
  Increased access to
  specialists
• Enables more efficient care
  models with higher patient
  satisfaction
Example Post Discharge
Workflow:
Scheduled Visit
Patient at home clicks on appointment reminder email or
logs into hospital patient portal to install virtual visit app.
SBR System matches patient with appropriate virtual clinic.
Receptionist takes call, makes sure patient’s audio/video is
set up properly and takes any last minute details.
Receptionist transfers patient to appropriate physician
queue and places patient into Virtual Waiting Room.
Patient is shown educational videos in waiting room.
Surveys or other reading materials can also be presented.
Doctor is alerted about patient readiness, can view waiting
queue on mobile device/tablet and can place calls.
When ready, the doctor takes patient out of waiting room.
SBR system manages call setup on both ends.
If needed, doctor can bring in other clinicians by name, role
or skill. Calls can also be handed off.
The patient, doctor and resource are able to connect, and
have sharing capabilities of the EMR or PACs system.




14
Patient can be transferred back to receptionist for routing to
additional providers or for scheduling follow-up.
Clinicians are always in control of their availability.
Carts, rooms, clinics, ED’s, etc can also be mapped to
available resources.
Example Clinical Consults
Workflow:
Ad Hoc Requests
Visiting nurse, assisted living attendant, ER clinician or
remote clinic is in need of real time consult for assistance.




                                 I’m in need of a
                                 skill we do not
                                 have currently
                                 on site.
For instance, patient does not speak English so interpreter
is needed.

                               Interpreter
Or a consult with a specialist or tertiary facility is needed.
Triage form can be used then parsed by SBR system to
automatically determine where to route consult request.
Request is routed to the appropriate facility, department,
physician, and placed in a service request queue.
Appropriate covering Intensivist is notified of waiting
consult request.
Call can be taken on mobile device if Intensivist is not near
video terminal.
Call can also be transferred to desktop or cart, and imagery
and other information shared as needed.
Health Delivery Benefits
• Real-time sourcing and
  deployment of clinical
  resources and ad-hoc
  consult requests
• Access to an on-demand
  global workforce –
  Increased access to
  specialists
• Enables more efficient care
  models with higher patient
  satisfaction
SBR Health
Solving the workflow
problem

One button simplicity with
flexible call routing
One platform overlaying any video
technology for all departments/specialties


          Connection is the best medicine
Contact




www.sbrhealth.com

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SBR Health

  • 1. SBR Health ResourceManager Video Visit Platform for Virtual Care 1
  • 2. Better Patient Experience SBR Health enables the delivery of new, more efficient care models that improve patient satisfaction and provide better outcomes at lower costs. • Get expertise to the right place at the right time • Better decisions • Reduce complications, re-hospitalizations • Expand reach of specialists • Reduce wasted time
  • 3. SBR Health Solving the workflow problem One button simplicity with flexible call routing One platform overlaying any video technology for all departments/specialties Connection is the best medicine
  • 4. Health Delivery Benefits • Real-time sourcing and deployment of clinical resources and ad-hoc consult requests • Access to an on-demand global workforce – Increased access to specialists • Enables more efficient care models with higher patient satisfaction
  • 6. Patient at home clicks on appointment reminder email or logs into hospital patient portal to install virtual visit app.
  • 7. SBR System matches patient with appropriate virtual clinic.
  • 8. Receptionist takes call, makes sure patient’s audio/video is set up properly and takes any last minute details.
  • 9. Receptionist transfers patient to appropriate physician queue and places patient into Virtual Waiting Room.
  • 10. Patient is shown educational videos in waiting room. Surveys or other reading materials can also be presented.
  • 11. Doctor is alerted about patient readiness, can view waiting queue on mobile device/tablet and can place calls.
  • 12. When ready, the doctor takes patient out of waiting room. SBR system manages call setup on both ends.
  • 13. If needed, doctor can bring in other clinicians by name, role or skill. Calls can also be handed off.
  • 14. The patient, doctor and resource are able to connect, and have sharing capabilities of the EMR or PACs system. 14
  • 15. Patient can be transferred back to receptionist for routing to additional providers or for scheduling follow-up.
  • 16. Clinicians are always in control of their availability.
  • 17. Carts, rooms, clinics, ED’s, etc can also be mapped to available resources.
  • 19. Visiting nurse, assisted living attendant, ER clinician or remote clinic is in need of real time consult for assistance. I’m in need of a skill we do not have currently on site.
  • 20. For instance, patient does not speak English so interpreter is needed. Interpreter
  • 21. Or a consult with a specialist or tertiary facility is needed.
  • 22. Triage form can be used then parsed by SBR system to automatically determine where to route consult request.
  • 23. Request is routed to the appropriate facility, department, physician, and placed in a service request queue.
  • 24. Appropriate covering Intensivist is notified of waiting consult request.
  • 25. Call can be taken on mobile device if Intensivist is not near video terminal.
  • 26. Call can also be transferred to desktop or cart, and imagery and other information shared as needed.
  • 27. Health Delivery Benefits • Real-time sourcing and deployment of clinical resources and ad-hoc consult requests • Access to an on-demand global workforce – Increased access to specialists • Enables more efficient care models with higher patient satisfaction
  • 28. SBR Health Solving the workflow problem One button simplicity with flexible call routing One platform overlaying any video technology for all departments/specialties Connection is the best medicine