1. SAURABH KUMAR
Contact Address – New Ashok Nagar, New Delhi-110096
Mobile – 08447654465, 07827747532, 07827726444,
Email ID – kr.saurabh24@gmail.com, kr.saurabh24@yahoo.in
Carrier Objectives:
To have a long term mutually beneficial relationship with an organization where I can learn as well as
contribute my skills as a professional towards the betterment of my organization.
Synopsis:
With over 4+ years’ experience, I have had the opportunity to work in various client facing roles during
the span of my career. From relationship management with vendors and direct customers, to learning
and developing a team that runs the customer service program, my expertise in running and managing
the program effectively has been widely appreciated and acknowledged. I have developed my strengths
of time management, communications and being a patient listener. I desire to work in a multinational
environment, where my skills will be best put to use to help me grow with the Company personally and
Professionally.
Work Experience:
1. Company Name : DEKI ELECTRONICS LTD.
Department : New Product (Marketing)
Designation : Marketing Executive
Duration : March - 2015 to till
Key responsibilities:
• Brand Promotion through online marketing and Channel partners.
• Handling online business through Snapdeal, Amazon, Shopsclue ebay etc.
• Handling and Managing Channel sales / Direct Sales or Online Sales & Preparing
quotes for all clients.
• Handling and Managing sales support and field Technical teams.
• Compiling and analyzing sales figures.
• Managing overall operational tasks such as Affiliate Orders, Customer satisfaction all
should be done in time.
• Manage all the communication with clients and provide internal support solutions
within required time frame for all the customers.
• Keeping up to date with products and competitors.
• Preparing Sales MIS.
Description DEKI ELECTRONICS Ltd. is a company committed to the manufacture of
reliable and internationally competitive plastic film capacitors.
2. Company Name : EKTA ENGINEERING UDYOG (P) LTD.
Department : Marketing Dept. (Ecommerce Sales)
2. Designation : Channel Sales Executive
Duration : May - 2014 to March-15
Key responsibilities:
• Handling and managing sales through Online Portals like Snapdeal, flipkart, Paytm,
Amazon etc.
• Business Development through online marketing and dealers and distributors.
• Handling customer over phone and Emails or on personal meetings.
• Compiling and analyzing sales figures.
• Payment follow ups and invoicing process.
• Manage all the communication with clients and provide internal support solutions
within required time frame for all the customers.
• Keeping up to date with products and competitors.
• Handling end to end sales process.
• Prepare and submit periodic reports.
• On-time closure of failure modes.
Description: United group which was established in 1954 has its genesis at a time when
India was just developing its industrial strength post the independence under the leadership
of the new government of Free India. At a time when the new India was just finding its feet
united group was among those pioneering business houses that built manufacturing as their
core strength.
3. Company Name : Aforeserve.com Ltd.
Department : HP Trade (Sales & Operations)
Designation : Sales Executive
Duration : June-2012- to May 2014
Key responsibilities:
• Maintaining and developing relationships with customers via telephone calls and emails
• Selling the HP products Warranties and Accessories through call, Emails and our SVC.
• Handling daily operations activity and Maintaining MIS.
• Handling sales through service centers.
• Purchasing the warranty links and hardware parts from the HP vendors.
• Payment follow ups and invoicing process.
• Handling B2B and B2C sales activity.
Description: Aforeserve is an integrated service management and support company
offering comprehensive and standardized life cycle services for the full spectrum of
Information, Communication and Technology (ICT) products including notebooks,
desktops and servers, computer peripherals, surge protection and power conditioning units
and mobility devices as well as for a range of non IT automated systems such as self-service.
4. Company Name : Digit Sales India (P) Ltd.
Department : Sales & Marketing (Operations)
Designation : Marketing Executive
3. Duration : Aug-2008- to June-2010
Key responsibilities:
• Provide support to the sales team
• Generate weekly and monthly report.
• Branch Operations
• Co-ordination with Internal Dept. & Sales Team
Description: Digit Sales India is leading Laptop dealer in Kanpur. Digit Sales India is
implementing a strategy to accelerate growth through innovation, and strengthening
organizational and associates' capabilities. Digit Sales India continuously seeks to
develop technologies and products that will have a greater impact on workers' safety.
Educational Qualification:
• MBA in (Marketing & IB) from KIMS College, Kanpur in year of 2012. (67 %)
• B.Com (Marketing) from D.A.V College. Kanpur University in year of 2010. (55%)
• 12th
from G.S.K. Inter College, Kanpur in year of 2006. (48%)
• 10th
from oxford Model Inter college, Kanpur in year of 2004 (58%)
Summer Training:
Organization: Nirmal Bang Securities Pvt. ltd.
Project Undertaken: “Indian Broking Industry Analysis With Respect To Nirmal Bang
Securities.”
Skills Acquired: Handles the Customers problems, Trading through terminal, and Market
Research.
Technical skills:
• Diploma in computer application.
• Integrated diploma in computer Hardware and Network.
Seminar & workshop:
• Entrepreneurship Development Programme Training.
• Participated in Industrial visit RSPL (Ghari Detergent) Kanpur.
• Participated in industrial visit Lohia Kanpur.
• Participated in industrial Laxmi Cotsyn Fathepur.
• Participated in workshop on Career Avenues @ Placement Opportunities in STEP- HBTI.
Extra Curricular Activities:
• Participated in Business standard quiz 2011.
• Participated in dance(salsa) in IDEA campus connect 2012
• Participated in dance (salsa) in farewell function in KIMS College 2012.
Personal details:
4. Date of birth : 24/Aug/1989
Sex : Male
Father’s name : Mr. Awadesh Kumar
Permanent address : 62/B Girja Nagar New 37 P.A.C Kanpur
Pin code : 208015
State : Uttar Pradesh
Hobbies : Playing outdoor games, pc games, internet surfing
Strengths : Team player, Discipline, Systematic, Dedication.
Marital status : Single
Declaration:
“I hereby declare that the above-mentioned information is true and correct up to my knowledge
and belief and I bear the responsibility for the correctness of the above-mentioned particulars.”
Date:
Place: Delhi Saurabh Kumar