There are several challenges associated with the trade cycle in e-commerce, which can affect the overall efficiency and effectiveness of the process. Some of these challenges include:
Security: One of the main challenges in e-commerce is ensuring the security of the transaction. This includes protecting sensitive data such as credit card information and personal details from theft, fraud, and other cyber threats.
Logistics: Shipping and delivery can be a significant challenge in e-commerce, particularly for products that require special handling or transportation. This includes ensuring timely delivery, tracking shipments, and dealing with returns and exchanges.
Payment processing: Payment processing can be complex, particularly for cross-border transactions involving different currencies and payment systems. It is essential to ensure that payment methods are secure, reliable, and convenient for customers.
Customer service: Providing high-quality customer service can be challenging in e-commerce, particularly for online-only businesses. It is essential to respond promptly to customer inquiries and complaints, provide accu
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Understanding E-Commerce Types
1. Understanding the types of E-Commerce
Presented by
SANDIP PRADHAN
BWU/DCS/20/013
Department Of Computer Science & Engineering
BRAINWARE UNIVERSITY
2. COMMERCE
Commerce is a division of trade or production
which deals with the exchangeof goods and
services from producer to final consumer
3. E-COMMERCE
â«It is commonly known as electronic marketing.
â«Itconsistof buying and selling goodsand services over
an electronic system such as the internet.
â«E-commerce is the purchasing , selling & exchanging
goodsand services overcomputer networkor internet
through which transactions or terms of sale are
performed electronically.
5. The process of E-commerce
â« A consumerusesWebbrowsertoconnect tothe home pageof a merchant's Web
siteon the Internet.
â« The consumer browses the catalog of products featured on thesiteand selects
items topurchase. The selected items are placed in the electronic equivalent of
ashopping cart.
â« When theconsumer is readytocomplete thepurchase of selected items, she
providesa bill-toand ship-to address forpurchaseand delivery
â« When the credit card number is validated and the order is
completed at the Commerce Serversite, the merchant's site
displays a receipt confirming the customer'spurchase.
â« The Commerce Serversite then forwardstheordertoa Processing
Network for payment processing and fulfilment.
6. Different types of e-commerce
â«Business-to-business (B2B)
â«Business-to-Consumer (B2C)
â«Business-to-government (B2G)
â«Consumer-to-consumer (C2C)
â« Government toconsumer (G2C)
â« Government-to-business (G2B)
7. What is B2B e-commerce?
â«B2B e-commerce is simply defined as ecommerce
between companies. About 80% of e-commerce is
of this type.
â«Examples:
â«Intel selling microprocessor to Dell
â«Heinz selling ketchup to Mc Donalds
9. What is B2C ecommerce?
â«Business-to-consumer e-commerce, or commerce
between
customers
companies and consumers, involves
gathering information; purchasing
products over an
physical goods or receiving
electronic network.
â«Example:
â«Dell selling me a laptop
11. What is B2G ecommerce?
â«Business-to-government e-commerce or
generally defined as commerce
B2G is
between
companies and the public sector. It refers to the
licensing procedures, and other
use of the Internet for public procurement,
government-
related operations
â«Example:
â«Business pay taxes, file reports, orsell goods and services
to Govt. agencies.
13. What is C2C ecommerce?
â«Consumer-to-consumer e-commerce or C2C is
simply commerce between private individuals or
consumers.
â«Example:
â«Mary buying an iPod from Tom on eBay
â« Meselling acar to my neighbour
15. G2C E-commerce
â«This Model is alsoa partof e-governance.
â«Theobjectiveof this model is to provide good and
effectiveservices toeach citizen.
â«The Government provides the following facilities to
thecitizens through website.
â« Information of all governmentdepartments,
â« Differentwelfareschemes,
â« Different application forms to be used by the citizens.
17. G2B E-commerce
â«Government-to-business (G2B) is a business model
that refers togovernment providing services or
information to businessorganisation.
Governmentuses B2G model websitetoapproach
business organizations. Such websites support
auctions, tenders and application submission
functionalities.
19. ADVANTAGES OF E-COMMERCE
â«Faster buying/selling procedure, as well as easy to find
products.
â«Buying/selling 24/7.
â«More reach tocustomers, there is no theoretical
geographic limitations.
â«Lowoperational costsand betterqualityof services.
â«No need of physical companyset-ups.
â«Easy tostartand managea business.
â«Customerscan easily select products from different
providers without moving around physically.
20. DISADVANTAGES OF E-COMMERCE
â«Unable toexamine products personally
â«Noteveryone is connected to the Internet
â«There is the possibilityof creditcard numbertheft
â«Mechanical failurescan cause unpredictableeffectson
the total processes.