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Ruth Lumain Pialan
Surrey, BC V3R 4T2 | (604) 726-5639 | ruthpialan@gmail.com
Academic Qualifications
Kwantlen Polytechnic University July 2023
Post-Baccalaureate Diploma - Human Resources Management
Dalhousie University May 2023 - December 2023
Certificate in Equity, Diversity, and Inclusion
Key Skills: Strategic HR, talent management, talent acquisition, total rewards, organizational
development, labour and employee relations, global recruitment, visa processing, customer
experience and sales. Working knowledge of HR software WorkDay, Microsoft team, and knowledge
of law and regulations on the Employment Standards Act, Employment Equity Act, Workers
Compensation Act, and Occupational Health and Regulations
Mindanao State University April 2003
Bachelor of Laws (LLB)
Mindanao State University – Iligan Institute of Technology March 1995
Bachelor of Arts in Linguistics
Experience
Intern - Talent Management and Organizational Development September 2022 - March 2023
Finning International
 Support the development and design of onboarding materials for new-hire technicians.
 Coordinate with IT, recruitment, services, and suppliers for the onboarding programs.
 Develop data collection tools to measure training impact.
 Develop a communication strategy for the onboarding training.
 Perform HR Adhoc tasks (systems request, financial reporting).
Part-time International Education Advisor January 2022 - May 2023
 Promote Canada's public and private designated learning institutions to the Philippine market by
giving information to potential students of partner learning institutions.
 Assist 15 students monthly in registering applications to the designated learning institution of
choice by answering questions and providing information.
 Follow up with the institutions on the application status and coordinate with Country
Representatives through zoom meetings and email communication for marketing promotions and
updates.
Key Results:
 An increase of 20% (2nd
quarter) from last year submitted applications to the designated learning
institutions across Canada.
 In 2021, generated 70 student applications to designated learning institutions; 67 students
received letters of acceptance, and 86% (58 students) landed in Canada as international students
across Alberta, British Columbia, Saskatchewan, Manitoba, Nova Scotia, New Brunswick,
Quebec, and Ontario.
HR / Administrative Manager M
Can Accelerate Immigration Consultancy, Inc. - Mandaue City
 Oversaw the daily operations of administration, accounting, finance, marketing, and processing
departments.
 Recruited Filipino students who meet Canada-designated learning institutions' academic and
admission requirements.
 Ensured that students were eligible and admissible to enter Canada on a study permit and
temporary resident visa.
 Finalized all application forms, supporting documents before submitting to IRCC.
 Developed positive relationships with the designated learning institutions of Canada.
 Developed business strategy to achieve organizational short and long term goals.
Human Resources Head / Executive Assistant to the CEO July 2017 to February 2019
Michael Development Corporation - Cebu City
Human Resources Head
 Coordinated with management to create HR policies and procedures to achieve HR goals and
business success.
 Supervised the HR Officer to implement the entire human resources department policies.
 Conducted weekly meetings with the company department heads for reports and
accomplishments.
Executive Assistant to the CEO
 Provided high-level, confidential administrative support to the office of the CEO
 Represented the CEO during department meetings and other stakeholders.
HR / Admin Manager October 2016 to July 2017
Home Options, Inc. – NRA, Mandaue City
 Ensured the strict compliance of policies in training, compensation structures, benefits packages,
incentives, and new-employee orientation.
 Assisted HR Consultants in creating employee manual, Implementing Rules and Regulations and
HR handbook covering issues including disciplinary procedures, code of conduct, ALA policy, and
benefits information.
 Developed the company’s first-ever standardized disciplinary procedures and tracking system
that insulated the company from legal risk and ensured consistent and fair discipline processes.
HR Officer March 2012 to September 2016
A.L.Amizade Marketing — Banilad, Cebu City
 Worked with management to create HR policies and procedures.
 Oversaw the full recruitment cycle; created and managed personnel records system; developed
orientation, training, and incentive programs.
 Handled grievance and disciplinary measures.
 Administered benefits enrollment and programs and managed payroll system.
Key Results:
 Played a pivotal role in administrative and recruitment of talents for the successful launch and
opening of new branches (All Flip Flops Stores, SM Consolacion and SM Seaside).
 Played a pivotal role in ensuring All Flip Flops (AFF) store ranked #1 in the country; the right
talents for branches in AFF Ayala #5 and AFF SM Consolacion #10 in the country.
HR-in-Charge March 2011 to February 2012
Anitas Home Bakeshop / Cebu Golden Buns, Inc. — Cebu City
 Oversaw the entire recruitment cycle; created and managed personnel records system;
developed orientation, training, and incentive programs.
 Handled grievance and disciplinary measures and represented the company in Labor Arbitration.
 Managed payroll system using HRIS of 450 employees.
Branch Officer March 2007 to February 2011
Phil-Amer Immigration Services / International Job Recruitment Agency – Cebu City
 Oversaw the entire daily recruitment operations from budgeting, licensing and new hire
orientation.
Volunteer work:
Training and Seminar Coordinator September 2016 to December 2021
Haggai Institute, Philippines
 Organized Cebu Chapter's yearly leadership seminar with a maximum of 50 participants.
Accreditation and Certification:
CPHR BC and Yukon - Student Member
Canadian Red Cross
First Aid & CPR/AED level C

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Resume_PialanRuth_fulltime_people operations.pdf

  • 1. Ruth Lumain Pialan Surrey, BC V3R 4T2 | (604) 726-5639 | ruthpialan@gmail.com Academic Qualifications Kwantlen Polytechnic University July 2023 Post-Baccalaureate Diploma - Human Resources Management Dalhousie University May 2023 - December 2023 Certificate in Equity, Diversity, and Inclusion Key Skills: Strategic HR, talent management, talent acquisition, total rewards, organizational development, labour and employee relations, global recruitment, visa processing, customer experience and sales. Working knowledge of HR software WorkDay, Microsoft team, and knowledge of law and regulations on the Employment Standards Act, Employment Equity Act, Workers Compensation Act, and Occupational Health and Regulations Mindanao State University April 2003 Bachelor of Laws (LLB) Mindanao State University – Iligan Institute of Technology March 1995 Bachelor of Arts in Linguistics Experience Intern - Talent Management and Organizational Development September 2022 - March 2023 Finning International  Support the development and design of onboarding materials for new-hire technicians.  Coordinate with IT, recruitment, services, and suppliers for the onboarding programs.  Develop data collection tools to measure training impact.  Develop a communication strategy for the onboarding training.  Perform HR Adhoc tasks (systems request, financial reporting). Part-time International Education Advisor January 2022 - May 2023  Promote Canada's public and private designated learning institutions to the Philippine market by giving information to potential students of partner learning institutions.  Assist 15 students monthly in registering applications to the designated learning institution of choice by answering questions and providing information.  Follow up with the institutions on the application status and coordinate with Country Representatives through zoom meetings and email communication for marketing promotions and updates. Key Results:  An increase of 20% (2nd quarter) from last year submitted applications to the designated learning institutions across Canada.  In 2021, generated 70 student applications to designated learning institutions; 67 students received letters of acceptance, and 86% (58 students) landed in Canada as international students
  • 2. across Alberta, British Columbia, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Quebec, and Ontario. HR / Administrative Manager M Can Accelerate Immigration Consultancy, Inc. - Mandaue City  Oversaw the daily operations of administration, accounting, finance, marketing, and processing departments.  Recruited Filipino students who meet Canada-designated learning institutions' academic and admission requirements.  Ensured that students were eligible and admissible to enter Canada on a study permit and temporary resident visa.  Finalized all application forms, supporting documents before submitting to IRCC.  Developed positive relationships with the designated learning institutions of Canada.  Developed business strategy to achieve organizational short and long term goals. Human Resources Head / Executive Assistant to the CEO July 2017 to February 2019 Michael Development Corporation - Cebu City Human Resources Head  Coordinated with management to create HR policies and procedures to achieve HR goals and business success.  Supervised the HR Officer to implement the entire human resources department policies.  Conducted weekly meetings with the company department heads for reports and accomplishments. Executive Assistant to the CEO  Provided high-level, confidential administrative support to the office of the CEO  Represented the CEO during department meetings and other stakeholders. HR / Admin Manager October 2016 to July 2017 Home Options, Inc. – NRA, Mandaue City  Ensured the strict compliance of policies in training, compensation structures, benefits packages, incentives, and new-employee orientation.  Assisted HR Consultants in creating employee manual, Implementing Rules and Regulations and HR handbook covering issues including disciplinary procedures, code of conduct, ALA policy, and benefits information.  Developed the company’s first-ever standardized disciplinary procedures and tracking system that insulated the company from legal risk and ensured consistent and fair discipline processes. HR Officer March 2012 to September 2016 A.L.Amizade Marketing — Banilad, Cebu City  Worked with management to create HR policies and procedures.  Oversaw the full recruitment cycle; created and managed personnel records system; developed orientation, training, and incentive programs.  Handled grievance and disciplinary measures.  Administered benefits enrollment and programs and managed payroll system. Key Results:  Played a pivotal role in administrative and recruitment of talents for the successful launch and opening of new branches (All Flip Flops Stores, SM Consolacion and SM Seaside).
  • 3.  Played a pivotal role in ensuring All Flip Flops (AFF) store ranked #1 in the country; the right talents for branches in AFF Ayala #5 and AFF SM Consolacion #10 in the country. HR-in-Charge March 2011 to February 2012 Anitas Home Bakeshop / Cebu Golden Buns, Inc. — Cebu City  Oversaw the entire recruitment cycle; created and managed personnel records system; developed orientation, training, and incentive programs.  Handled grievance and disciplinary measures and represented the company in Labor Arbitration.  Managed payroll system using HRIS of 450 employees. Branch Officer March 2007 to February 2011 Phil-Amer Immigration Services / International Job Recruitment Agency – Cebu City  Oversaw the entire daily recruitment operations from budgeting, licensing and new hire orientation. Volunteer work: Training and Seminar Coordinator September 2016 to December 2021 Haggai Institute, Philippines  Organized Cebu Chapter's yearly leadership seminar with a maximum of 50 participants. Accreditation and Certification: CPHR BC and Yukon - Student Member Canadian Red Cross First Aid & CPR/AED level C