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Client - Law Firm Relationships 2 .pptx
- 3. Internal counsel has an
overwhelming workload and is
under enormous pressure.
2.
Make life easier for internal
counsel
- 4. Know what the client does and
how it does it
3.
Keep up to date with the
client’s business
- 6. Clients have to comply with
internal transformation
parameters and so should law
firms.
5.
Empowerment is key
- 7. Provide and stick to fee caps, be
flexible and provide regular
updates.
6.
Bills, bills, bills
- 11. It shows that you care about the
client getting the right advise and
you’re not just chasing fees
10.
Don’t be afraid to say I
don’t know