1. Operations represent the processes, technology and resources that
enable the organization to perform. These enablers are what make
the proverbial machine go and help create the value customers ex-
pect. Unfortunately, in a world where operations excellence, high ve-
locity supply chains and flawless quality are assumed, organizations
are under tremendous pressure to continue to evolve.
At Affect Partners, we believe that an organization’s edge is amplified by their mas-
tery of their operations. Understanding how process, quality, systems and resourc-
es come together requires focused ownership. It is ownership that goes beyond the
daily duties of making the products or delivering the services. It takes an objective
mind and a steady hand that is not afraid to innovate operating agendas while
developing new capabilities that fuel tomorrow’s needs.
Our Affect Operations services represent key areas designed to provide insight and
improve our client’s operations. Beyond these areas is a commitment to share all
our knowledge and tailor it to fit our client’s needs. We are not prescriptive in our
approach. Rather, we serve as a partner that listens and learns with our clients. We
believe our Affect Operations services provide a robust combination of tools, expe-
rience and intellect to deliver better results.
Do You Want Better Results?
• Reduced operating costs and complexity
• Improved and more efficient processes
• Faster supply chain performance
• Improved customer engagement
• On-time and on-budget programs
PROVIDING END-TO-END
IMPROVEMENT SOLUTIONS.

2. Lean Six Sigma Process
Improvement
Improving processes is non-negotiable in
organizations today. The speed of change
and the ever climbing performance bar
only accelerates the need to improve. How-
ever, how an organization drives improve-
ment matters. The approach you take can
either result in lasting change or be con-
sidered another flavor of the month. Un-
fortunately, the latter is far more common
than most organizations like to admit.
Our services leverage proven lean and six
sigma methods, however, they go much
further. Our approach doesn’t just focus
on the mere application of a method or
tool, but rather creating an understanding
of how to help the organization transform.
We offer detail oriented and hands-on sup-
port that shows our clients proven ways to
unlock new thinking. By blending proven,
research based, methods we help organi-
zations achieve truly sustainable results.
Enterprise Project Management
Organizations today are more diverse, more
connected and operate faster than ever before.
Their projects are bigger and more complex.
Technology is ever present and must be consid-
ered with every move. Good project manage-
ment is no longer just managing tasks, budgets
and deadlines. It requires a broad understand-
ing of how to connect with all stakeholders and
move them towards a common goal.
Our services are built to help organizations re-
alize lasting results. We believe effective enter-
prise project management is not solely about
a plan, a tool or budget. Those are certainly
important elements, but good project manage-
ment is about the ability to move stakeholders.
The ability to help them internalize the work and
become advocates of change. Our approach uses
proven tools and techniques to drive progress
and get results.
Supply Chain Diagnostics
Supply chains never stand still. They move,
evolve and are under constant assault by
competition. Technology now connects
vast resources that can quickly respond
to changing customer demands. Owning,
improving and optimizing the supply chain
is now an assumed part of a healthy oper-
ation. Organizations that are slow to diag-
nose and innovate their supply chains are
likely to face greater potential for disrup-
tion than ever before.
Our services focus on diagnosis and move-
ment of the right levers to innovate our
client’s supply chain practices. Our experi-
ence tells us that all too often, ill informed
decisions or poor policy choices constrain
an organization’s supply chain. Leveraging
proven reference models, we take an end-
to-end view of an organization to first di-
agnose the situation. We then utilize this
insight to recommend improvements to
supply chain policies, practices, processes
and networks.
Quality Systems & Services
In today’s connected world, organizations must
consistently pursue improving the quality of
their products and services or face extinction.
Customers and suppliers are more informed
than ever and the channels to share feedback
abound. Ready access to alternatives creates
unprecedented pressure on organizations. How
effectively an organization responds to these
pressures often depends on the maturity of their
quality system.
Our services focus on helping organizations
build repeatable processes that quickly respond
to today’s market dynamics. We believe that at
the heart of every organization, there should
be a robust quality system. A living system that
strives to leverage the best aspects of proven
methods like ISO, TQM and Six Sigma while re-
inforcing a culture committed to quality. Our
experience tells us that by bringing greater fo-
cus to this important system, organizations can
compete more effectively and win more often.
Questions to Consider
Who owns your process
improvement agenda?
Does your operating model
differentiate your business?
What do your employees think
about your organization’s quality?
Do you own your supply chain
or does it own you?
Robert Sinkhorn, Managing Partner | robert.sinkhorn@affectpartners.com | 513-673-8349​| affectpartners.com